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Balfour Dermatology Robert E. Beer, MD
2221 Balfour Rd suite a, Brentwood, CA 94513, United States
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Cr
Review №1

Was not a fan of this office at all. The only reason why Im giving it a two start is because the front desk gal was super nice and the Dermatology assistant was more helpful then the actual doctor.I went in because I used a mole remover for two small spots on my face. I was concerned it was not going to heal correctly so I decided to make an appt just to make sure it was healing fine.It wasnt doctor Beer but another doctor in there. He just kept staring at my face going Im not sure what to do haha like it was something crazy. I asked why dont you just give me something you would give to patients if you were removing a beauty mark etc yourself. He then went to use his microscope and still said Im just not sure what to do let me take a Pic and send it to the doctor.I asked if this was his first year as a doctor or what he didnt seem to happy after that.His medical assistant made a suggestion to let my face heal a few weeks use this acne rejuvenation cream and get fillers if need be.After an hour of sitting there with a doctor that had no clue what to give me, calling his partner asking what he should do and spending over 400 dollars for the visit lol....and still getting some extra bill from my insurance lol..I wouldnt go back there. Seem like I spent way too much and didnt have much help besides from the MA.

Vi
Review №2

Best clinic ever! Totally professional!!! Dr Beer is amazing ! 100% recommended!!!

Da
Review №3

In my opinion, Dr. Beer is the most insensitive Dermatologist on the planet. I had a question and was scared that I had been double dosed on a powerful biologic that they prescribed and they did nothing to to get back to me or even call to go over my concerns. Instead they wanted to charge me $125 for a telemedicine appointment. Then they send me a letter withdrawing my care from their clinic. I will never go there again and I recommend you dont either. Dr. Beer should open a check cashing business instead of trying to help people.

Ke
Review №4

Saw Dr. Christina for my lips and they look amazing!! 10/10 recommend!!

Ca
Review №5

I wouldn’t recommend the services for Botox to anyone. Totally unprofessional.They do lie about the amount of Botox you are getting an overcharge you. I don’t know what other services are provided in this office but as for Botox please check them out before you even make an appointment.

St
Review №6

They just want your money and will bill for nothing without warning! I have been coming here for over 6 years, as it was the closest derm and I was happy with the treatment I received until recently. My husband had an appointment that was scheduled one year in advance and did not receive a reminder for an appointment that was schedule ONE YEAR IN ADVANCE. He found out about the appointment because mailed letter and sent a bill. Of course they couldnt have picked up the phone, just sent a bill to collect their $75 no show fee. I called and the woman I spoke to directed me to the HIPPA policy where its states these are courtesy calls and you may not get one. Oh you mean in the pile of paperwork you expect us to sign and read in 15 minutes???? No one reads that and they need to be clear every time you schedule an appointment that you are on the hook for $75 for no show and you will NOT get a reminder like the one that every other medical professional provides for appointments scheduled ONE YEAR IN ADVANCE. Also part of their paperwork is to give them your credit card so they can bill you whenever they like, I said no to that and glad I did. I will NOT be paying that no show fee. The woman I spoke to was so rude and unprofessional, I was too angry and forgot to get her name. I had a surgery scheduled for next week that I will be canceling. Id rather start over then ever trust that office again! Additionally, the male NP there prescribed an alcohol based solution for my 6 year olds cradle cap that sent him through the roof with pain and of course it was $100, of which was wasted. Then they wanted to burn moluscum off my 5 year old, not even mentioning several other much less painful treatments that my Stanford pediatric physician is using. These people are aesthetic only who just want your money, go elsewhere if you have real medical issues.

Ly
Review №7

The staff is very professional, attentive, friendly and knowledgeable. Eileen is very informative and explains everything in precise detail. I highly recommend.

Ei
Review №8

Excellent Patient Care! Front office staff were very friendly, accommodating, and answered all my questions. My visit was thorough and informational, the medical assistants are also very friendly, Ive seen most physicians in office, and had a great experience with all of them!

Fa
Review №9

The staff are very rude and they are bullies And steal money no one shouldn’t go

Th
Review №10

Dr.Beer and his wonderful are truly awesome.Dr.Beer is highly qualified in all areas of dermatology. From his wonderful medical spa, acne treatments and highly skill and trained skin cancer.BALFOUR DERMATOLOGY is a beautiful office.

ca
Review №11

Extremely professional office with wonderful clinicians. I have been a patient for dermatology and also aesthetics. Pleased every time!!!

Pa
Review №12

I took my dear mother to him many times. Both he and his staff were beyond superb! Best dermatologist I or my parents have ever been to, as understatements go. He quickly and painlessly removed many precancerous and cancerous growthes from my mother, possibly saving her from terminal cancer, and giving her many more years of happy life. I dont think you could find a more knowledgable or skilled dermatologist anywhere, not even Stanford, UCSF, UCLA, Cleveland Clinic, Mayo Clinic, Mass. General, etc. If only my insurance covered him.

Ha
Review №13

They tried to charge me for missed appointment when I called to tell them I had cold soar and they said they will not see me... besides never disclosed that they charge for missed appointments. Plus you will have to always wait 40 min to see when you show up on time for your appointment! Pathetic cheapsters... I spend so much money and they want to charge for missed appointment which they canceled on me!

Cl
Review №14

I love this practice, I have been seeing Christy R.on Fridays she is the Best! Christy and her assistant are very professional, patient and funny.I hate shots but its a breeze with these two.Thank You so much..the whole staff are knowledgeable, professional and friendly....cant say enough about them.

Je
Review №15

Edited review: I had given Dr. Beer 5 stars.... Recently we began having issues with billing. They were charging us for no-show appointments for appointments that had been cancelled or rescheduled. I have stopped going to them because it was such a hassle to deal with these charges.

Le
Review №16

I would not go here! I made an appointment for a full body mole check and to have a consultation with the Dr. I also made an appointment the same day for Dysport! They placed me on the cosmetic side first and did the Dysport. The assistant looked at one mole on my neck and said I had nothing to worry about. I NEVER even met the Dr. I originally made an appointment for. They charged my insurance for a first time patient consultation which I NEVER received! $175.00???Like I said, I made an appointment with the Dr. Beer and never even met him!When I tried to explain this to the accounts receivable department, they said it was a misunderstanding when I made the appointment and they are still billing me for a co-pay! Even though they did not fully explain things to me, they still charged me and my insurance! STAY AWAY!!This place will do anything to make a buck.Very unprofessional!!!

Fr
Review №17

A random mole check saved my life. Menaloma insitu. Would have never caught it.

Pa
Review №18

1) I was charged for a missed appointment because I had the flu. Really? 2) I went another time and purchased this expensive regimine for hair loss which didnt work. Dr. Beer said I couldnt buy it in the store, yet I found it on Amazon for about the same price.

an
Review №19

This place is the worst ever. I will never go back. My face is 2x worst than what it was. Got Lazer treatment with out an consultation and no after treatment information. Never ever again. The one start is for the receptionist.

ke
Review №20

Do not likeDo not think they listen or helpBut they do like your money

Mi
Review №21

I already did.

Information
31 Photos
21 Comments
3.4 Rating
  • Address:2221 Balfour Rd suite a, Brentwood, CA 94513, United States
  • Site:http://www.skinquestion.com/
  • Phone:+1 925-240-9116
Categories
  • Dermatologist
  • Medical spa
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5:15pm
  • Wednesday:7:30am–5:15pm
  • Thursday:7:45am–7pm
  • Friday:7:30am–5:15pm
  • Saturday:7:30am–4:30pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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