Poor customer service. I spoke to Jullian and he was not helpful at all. When I asked to speak to the Manager he transferred me to a call center. If this type of service is indicative of your branches customer support team, I suggest you replace or provide training.Based on this experience I am not likely to Recomend them.
BEWARE OF FINANCIAL PARTNERS CREDIT UNION!! THEIR CUSTOMER SERVICE IS NONE EXISTING. THEY DO NOT CARE ABOUT. THEIR MEMBERS AND WILL HOLD YOUR FUNDS HOSTAGE. THEY WILL GIVE A FALSE RESPONSE TO THIS REVIEW. YOU CAN SEE OTHER NEGATIVE REVIEW TO ALL THEIR BRANCHES ON GOOGLE. DO YOURSELF A FAVOR AND OPEN YOUR ACCOUNT IN A BETTER INSTITUTION. BOYCOTT FPCU!!
Financial partners WILL hold your money hostage . I found out the hard way. I had an accident at work which put me on a financial hardship. my loan payments were on default due to being out of work for a month. Their Resolution Department ( collection Department) doesn’t help you find a resolution their only objective is to collect and block your ATM .
Financial Partners credit union is a first class business!! All there employees are kind, courteous, and professional. Highly recommend!!