user
A & S Dental Group
1532 Oakfield Dr Suite B, Brandon, FL 33511, United States
Appearance

Comments
Na
Review №1

I found them through my insurance, since I walked in the first day they have been nothing but amazing. My first visit they did x-rays and recommended I did a deep cleaning since it has been a while since I had a cleaning I was okay with that even when my insurance did not pay for it, it was for my own benefit. When I went to get my regular cleaning I complain of some sensitivity in my teeth whenever I drink or eat hot or cold things, they recommend a couple things I could try and also recommend a special paste that could help. Let me tell you it has been like day and night I can eat ice cream and not be in pain among other things. I never been comfortable with the dentist but the Dr. has amazing hands, I had to do 3 fillings and I had to space them out since my insurance only covered one half of them. When I went to do my first filling I was super nervous and scared, the Dr and the assistant where super nice and understanding with me, 30 minutes later I was leaving the office super happy and calm and without any complaints whatsoever. I will keep going to them as long as I need because I haven’t had a dentist as good as this one is in years

Mi
Review №2

PLEASE READ ALL THE ONE STAR REVIEWS!! THEY ARE NOT LYING!I went in for a dental cleaning. The dentist performed 20 different X-rays shot, a gum test/assessment and told me I needed a deep cleaning. My insurance only pays for X-rays and regular cleaning. I declined the deep cleaning and asked for the regular cleaning, and they denied the service. They gave me the X-rays and told me to go somewhere else.I have a question for the community. Can a dentist decline a service like this once you are a patient of them?PS: from my experience at this place, the office manager tries to sell you everything, pressures you, and provides you with no alternatives other than the most expensive.From reading other reviews, I learned that the office manager is the husband. And it makes sense because the person who denied the regular cleaning service was the office manager. At that moment, I asked to talk to the dentist again to hear that from her, and the office manager refused to let me speak to the dentist by arguing that I would have the same answer. I was never treated like that before at a medical office.

Gi
Review №3

Terrible experience with office manager and dentist. Good cop bad cop scenario. Do not feel safe here.

Ch
Review №4

Very nice dentist. Very helpful..very clean. Love them. They make u feel comfortable. Highly recommend them..Thanks Renee S.

Je
Review №5

Dr. Cervantes and her team have been nothing but wonderful to me from day one. Every experience I have had with this office has been positive. They are always patient, kind, and respectful and attentive to my anxiety. They always go out of there way to make sure I am comfortable, informed, and happy. The entire team is down to earth and friendly and I’m very grateful for everything they have done for me.

Pa
Review №6

I used to dread going to the dentist and now I look forward to it. The staff is so friendly and make you feel comfortable. Dr. Cervantes gets a high recommendation from me, with her professional background and bedside manner you wont find a better dentist in town.

Su
Review №7

Just amazing! My husband just completed his bridge work for three front teeth. The bridge looks so natural and feels great. He says it was the best dental experience of his life!We both agree that Dr. Cervantes and her staff are top notch. We both strongly recommend using Dr. Cervantes for all your dental needs.

So
Review №8

Ive been going here for my dentist checks since I was very little and everyone has always been happy to see me, help me, and advise me on how to further take care of my teeth. Id recommend visiting to anyone who wants an easy, friendly, and fast dental experience.

Er
Review №9

Love Dr. Cervantes and her staff! They dont push unnecessary things on me (like buying electric toothbrushes from them etc). They dont rack up a bunch of fillings and deep cleanings that I dont need. They tell me what needs to be done only. Love that they have Saturday hours! Also the TVs on the ceilings are the best 😊.

Tr
Review №10

This dentist definitely will try to force you into what she wants. I had an emergency situation with my teeth and instead of helping me she made things worse. Use your options. There are better places.

Ni
Review №11

Highly recommended! Ive been coming here for 2 years and I always look forward to it. Every one is so friendly, professional. The work is very good, no issues in my experience.

Pe
Review №12

Staff was very nice, they were gentle on my teeth. Everything is very clean and organized, definitely would recommend this dentist office!

Al
Review №13

A & S Dental has always been so great! I used to always switch to different dentists until I found Dr. Cervantes and her staff. They care so much about my dental health and they are so personable! I will always come back and I would recommend anyone to be a patient.

Fe
Review №14

First visit, and I have to say the staff is very friendly and helpful.

La
Review №15

It took a long time here in the Brandon area to find a dentist with such high standards. Dr Cervantes performs only quality work. Besides the normal check ups and cleanings we have had many fillings and caps and all done perfectly. Dr. Cervantes and her staff are very friendly, comforting and knowledgeable. Glad we found her.

Ap
Review №16

My husband and I have be going to A&S Dental Group with Sara Cervantes for about 8 years. The staff is very friendly and personable. The office is always super clean and well maintained. I appreciate the appointment reminders too! Conveniently located. I recommend this office to my friends and family and anyone looking for a good dentist.

Jo
Review №17

I came to Dr Cervantes with pain in one of my molars. She did an awesome job filling my tooth. This office provides phenomenal service and they make every patient feel like family. Thanks guys!

Ro
Review №18

Dr. Sarah Cervantes is the BEST dentist ever! She does great work, explains all proceedures beforehand and makes you feel comfortable at all times. I have been going to her for several years and plan to keep her as my dentist for many more. Everyone in her office is cheerful, always pleasant and treat you like an old friend. Dr. Cervantes and her staff always have your dental health and well being as their main focus. They really do care. If more dentists were like Dr. Cervantes, people would not dread dental visits. She IS the best!

Ga
Review №19

Had a wonderful experience here with dr Sara ! Very friendly staff and the hygienist was so easy on my teeth . I would recommend this dental office to all my friends Thank you very much .

Mo
Review №20

Ive been coming to this office for years (as long as Ive lived in Tampa) and Ive never had any issues. The hygienists and dr Cervantes take great care in cleaning and maintaining your teeth. Even when I had like 4 cavities at once (what can I say, I like my sweets) they did a fab job filling them in. Just an example of high quality care. Highly recommended!

Sh
Review №21

They were very kind when you walked in. However the doctor just wants money. The hygienist who I saw first was very sweet and honest about the amount of cavities I had. By the time the doctor came in, she just about doubled the amount I had. She even told me that one tooth was fractured and needed a crown. Needless to say I never went back. New dentist told me that a crown was most definitely not necessary as there was no fracture, just a cavity that needed filling.

Ad
Review №22

I give this office no stars (have to give one in order to post). I had an appointment set up to fill my cavities in May. The owner/husband of the dentist told me to bring a letter saying its okay to get the dental care being that I was in my first trimester of pregnancy. I brought the letter from my PCP since I didnt have a prenatal care visit yet since it was too early. When I get there the dentist assistants told me that letter isnt good enough and I could sign a waiver to get the x-rays done but basically scared me out of it so I said I would wait.When I finally get my letter from my prenatal care doctor 2 months later I call and I make an appointment SPECIFICALLY to get my fillings done. I asked the girl SPECIFICALLY on the phone (front desk girl with birth mark on her forehead) can I get my fillings done after I have my x-rays? She said yes.I get to my appointment 10 minutes early and fill out some paperwork, I wait AN HOUR to be pulled to the back and they take all the x-rays (this took 5 minutes).The dentist came in to tell me about the x-rays and I said I just want to get my fillings done, she said we cant do that today. I said what do you mean I specifically made this appointment to do that. The dentist said well it took so long to do your x-rays and were booked. I got out of the chair and said Im leaving.Now upset and frustrated and pregnant with raging hormones Im really upset crying on the side of their building. My mom pulls up a couple minutes later, I tell her what happened and she goes in there and says how do you book an appointment for my daughter to get her fillings done and not do her fillings? They front desk girl said okay to my mother like they were going to do them so I go back in and she pulls me to the back to tell me again THEY OVERBOOKED, not my fault, theirs for not knowing how to schedule...so I get even more upset and raise my voice, the owner/husband to the dentist comes back there yelling and telling me what I can and cant do and I did start cursing at that point, he said, Im the owner and you can get out. I said thats fine and I wont be coming back.I leave and ask my mother to get my dental records and she goes back in to get them, they tell me to come back in, she said how dumb is that you kicked her out and now youre asking her to come back in? When I go back in the office the owner/husband is pointing his finger very threatening like in my mothers face and telling her she needs to get an education, and telling her she cant do anything with a Bachelors degree and that hes from Europe as if he is better than us. He was demeaning, disrespectful, and very customer unfriendly. The whole time he is going off his wife the dentist is just standing there saying nothing just looking.I am explaining to the dentist (still saying nothing as if she is scared of her husband) that I have been there over an hour, Im pregnant and they sit there and tell me I can get my x-rays done and then my fillings just to tell me they cant do it because they overbooked, the only smart one was the other dental assistant who said, that is very understandable that youre upset and the front desk girl had the nerve to say she never told me I could get my fillings done as if my pregnant self would sit there for over an hour for just some x-rays.Not to mention they did not give me my FULL dental records. They only gave me only 2 pages and that included one x-ray and a bill for possible services in the future which Ive had at least 2 x-rays at their office so theyre withholding my records illegally!!I will NEVER go here again and my family members that were going there are not going back either, they just lost 4 customers thanks to their unprofessional, degrading comments and behaviors.

Mi
Review №23

I am very lucky I found A & S Dental Group. They helped me right away, doctor was really good and friendly. Great dental help!

El
Review №24

I was going to this dentist for years, but they started going downhill about two/three years ago. Theyve told me I had about 8 cavities, and said both my husband and I were starting to get early periodontal disease. When one of my friends who was going there said the dentist and hygienists started saying they and their spouse needed irrigation for their gums, too, I was starting to get uneasy but kept going there anyway for the Saturday cleanings. I decided to delay getting more filings and eventually decided to get a second opinion when my friend said another dentist confirmed their gums were fine. Sure enough, I only had two cavities and my gums were just fine. The workers here may be nice, but whether you are scamming or know your co-workers are scamming, shame on you. Once you drill someones teeth thats it, the damage is done. Been telling others to stay far far away, and I will report this. Sad to see this dentist go downhill.

Ca
Review №25

Dr Cervantes and Dr Singh are fantastic! The staff is friendly and accommodating. Ive been coming here for more than 10 years and I drive from Tampa because I love my dentist!! I 100% recommend!

Tr
Review №26

My wife and I have been coming here for years and you could not ask for a more professional, courteous dental office. The staff always treats us with respect, ask how the family is doing, and shows a genuine concern for not only our dental health, but our overall well-being. I dont recall ever waiting longer than five minutes before being seen. Thank you Dr. Cervantes and all of your staff!

Mi
Review №27

This is the best dentist Ive been to. They are very friendly and helpful. The entire staff is great and the hours are convenient. After being a patient for over two years I have even started bringing my son here.

Sa
Review №28

I love Dr. Cervante! She shows real concern for her patients and I don’t have to worry about my visit being painful! She and her staff are the best!

G.
Review №29

I had the same experience as Jordan Terry. This dental office just wants MONEY and alot of it. Total scam and I reported them to my insurance company. They want to do work on my teeth that isnt even necessary. I went back to my regular dentist and he did not even give me the same diagnosis A&S gave me. If A&S respond to me that they did not have me in their system, I will post my bill they sent me cause these folks are crazy, in my opinion! If I were you, I would go some place else, unless, of course, you dont mind the over-kill on their diagnosis and have the money to spend. And by the way, I called them just to see if they would allow me to just get my teeth cleaned and not have the special work done that they quoted, they refused! I see how they are - all or nothing!!! SCAM, RUN!

Mo
Review №30

Clean office and very nice staff. Dr Cervantes always makes sure I feel comfortable and explains to me what she is doing along the way. I have always hated going to the dentist but feel less fearful when I go because of Dr. Cervantes.

TA
Review №31

If you are looking for judgement free, gental dentistry A&S Dental is the absolute best! I have lifelong dental fears that have been keeping me from my dental visits. Dr. Cervantes and her staff are so calming, warm and understanding. I had a few requests that would help me with my severe anxiety; they not only listened, but they went above and beyond to make me feel calm and relaxed during my procedure. I walked into my visit today anxiety free because I know I can trust them with my situation. I would highly recommend them to anyone with any dental needs.

Wi
Review №32

My husband and I have both been going to this office for over a year for cleanings, fillings and crowns. The office is clean, and everyone involved in our care has always been professional and friendly. The most I have waited for an appointment is 10 minutes. Typically, when I arrive for an appointment, they are ready for me and call me right in.Dr. Cervantes does her best to minimize discomfort and pain, and she really cares about the outcome of her work. Even when I go in for a late appointment, she does a thorough job and does not rush. Fallon is a top notch dental assistant, always ready, smiling and caring. She really listens to my concerns and communicates them to the doctor if I forget, and of course she handles all the tools and assists the doctor during the procedures. She makes great temporary crowns, too. Sheyda has been our hygienist most of the time we have been there, and she has really helped my gums get healthier; I have had mild to moderate gum disease for years that is now almost completely gone. I saw Dr. Singh once for gum lasering; he was gentle and took his time to make sure it turned out just right. I am very happy with the services provided. So much so, I have recommended this practice to my friends.

Th
Review №33

Dr. Sara Cervantes and her office is committed to a high standard of quality care and personalized service. They are dedicated to making sure that their patients are satisfied and follow through with assisting in the insurance process. Our family has been going to Dr. Cervantes and her team for 7 years and would definitely recommend them to others!

Jo
Review №34

Very friendly staff, professional and caring doctors, nice and clean environment. And they open on Saturday! 5 stars for sure.Joanne

je
Review №35

Me and my family have coming to this office for years. The staff very knowledgeable and Dr Cervantes will take the time to explain everything in detail with no surprises.Sincerely this place ROCKS!

Ch
Review №36

I had alot of work done to my teeth, a couple of weeks ago , they took care of me . The Dental assistants & Dental hygienist and the Dentist are fantastic. A&S dental group, in my opinion is the best around . Thank you, Chris Williams..

Co
Review №37

I have been coming here for 15 years. Everyone is very nice and helpful. I feel very comfortable every time. Sara is an amazing doctor!

Pa
Review №38

The best dentist that Ive ever been to! Everyone is so nice and patient. Every procedure is thoroughly explained and nothing is forced on you!! Love the staff!!!

Ju
Review №39

I ,my husband and our three children have been customers here for over twelve years. We have always been very happy with the service and the results of all the work that has been done for us. Thanks for being someone we can trust.

Je
Review №40

Love the office and the staff is amazing . They are very caring and informative with explaining procedures that may need to be done .

An
Review №41

Great dentist office! Quick and they have weekend appointments! Would highly recommend :)

Ia
Review №42

Everyone there is so nice and courteous they will go way out of there way to make sure you feel comfortable and taken care of. I would definitely recommend them

Ma
Review №43

Awful. The hygenist Ashley was so rude and so was the front desk. They tried to sell me things I did not need. I will not be going back here ever again. I do not recommend this office to anyone as long as Ashley and the front desk works there. Didnt have an experience with the doctor so not sure how she even is, but her staff was horrible.

Li
Review №44

Excellent! Everyone associated with A&S are outstanding. Best Dentist and Staff. Maria is exceptional.

Jo
Review №45

Im writing this review based on my personal experience. I read other reviews about this place and decided to give it a shot. I made an appointment for a cleaning. At my appointment, the hygienist gave me a probe test to measure my gum health and afterward proceeded to tell me I have gum disease. The dr came in and looked at my gums and teeth, agreed with the gum disease diagnosis and said I also had a cavity. The rest of my appointment was spent going over prices for different treatment plans-none of which my insurance covers. I felt extreme pressure from the Dr and staff to choose the more expensive treatment ($1000). I left the appointment without getting the cleaning that I made the appointment for. I didnt believe the diagnosis so I made an appointment with another dentist for a second opinion (but didnt tell them about my diagnosis bc I wanted an unbiased answer). At my appointment with the new dentist I was given the same probe test and exam by the hygienist and Dr respectively. No gum disease-no cavities. A and S dental wanted me to pay a grand out of pocket for something that didnt exist! Total scam and I reported them to my insurance company.

Sa
Review №46

A&S Dental is a great place with friendly and professional staff. I highly recommend to those looking for a dentist in the Brandon,FL area.

Co
Review №47

The best experience I’ve had with a dentist!

Pu
Review №48

I went for Filling and root canal but instead Dr.Sara did x-ray then Dr. came in and looked at my gums and teeth, agreed with the gum disease diagnosis and said I also had a cavity. The rest of my appointment was spent going over prices for different treatment plans-none of which my insurance covers. I had to pay $1500 out of pocket just for cleaning my teeth. And later for root canal and crowning Dr. estimated price more than $700 out of pocket which I did for less than $300 some other place.

De
Review №49

Great place , cheerful people , and clean. My teeth are healthier than ever.

Do
Review №50

Wonderful group of professionals- very knowledgeable & competent! Actully look forward to adopts.😀

El
Review №51

Really seem concerned about customers...has Saturday hours...works with you on pricing...excellent service

Iv
Review №52

Horrible, will not recommend this place. No cleaning done after they called me the day before to change the appointment.

Bo
Review №53

Prompt, efficient & professional.

Al
Review №54

Nice and friendly :)

Ma
Review №55

The attention is very good, all the staff are very friendly and Dr. is very professional

Yu
Review №56

I never thought to overcome the phobia of the dentist until I found Dr. Sara Cervantes. After 15 years without visiting a dentist, due to fear, phobia and bad experiences, one day, thanks to my manager, I met the Doctor and her team. They are incredible human beings, and excellent professionals. The treatment is unbeatable, they take their time with each patient, they explain everything to you in detail, and they are also super friendly. After my first visit, I already go to each appointment with a smile and sure that it will be a good experience.I never thought to overcome the phobia of the dentist until I found Dr. Sara Cervantes. After 15 years without visiting a dentist, out of fear, phobia and bad experiences, one day, thanks to my manager, I met the Doctor and her team. They are incredible human beings, and excellent professionals. The treatment is unbeatable, they take their time with each patient, they explain everything to you in detail, and they are also super friendly. After my first visit, I already go to each appointment with a smile and sure that it will be a good experience.

mu
Review №57

Wow. excellent kede work very satisfied 100% guaranteed and recommended. Thank you doctor sara cervantes.

li
Review №58

Dr. Sara Cervantes did an excellent job on my teeth. He is very professional in what he does, he was sensitive to the situation that he presented with me and helped me a lot, he is very honest and fair with the prices. In his office, patients are treated with kindness, which makes us feel very comfortable when we get there. I thank your employees for the treatment they gave me. (Franchesca you are a very good employee and you have the heart of the doctor). I was very satisfied and happy with the work that Dr. Sara did to me. Thank you Dr. Sara for helping me the moment I was in so much pain in my teeth. God bless her

Ca
Review №59

When I moved to Tampa, I was looking for a dentist who would really speak Spanish and not just to attract more clients. Someone to whom I can ask questions and explain my doubts in my language. Without going into much detail in my dental needs I can assure you that Dr. Cervantes has magical hands. She knows how to do her job and is not guessing what she has to do. Its establishment is very clean and very comfortable and its assistants very cordial. I chose her as my dentist 10 years ago and for work reasons I stopped seeing her. But I went back to using her first class services this year and its nice to know that I can count on Ella as my Dentist. Thank you very much Dr. Cervantes.

Information
26 Photos
59 Comments
4.5 Rating
  • Address:1532 Oakfield Dr Suite B, Brandon, FL 33511, United States
  • Site:http://www.asdentalgroup.com/
  • Phone:+1 813-681-7882
Categories
  • Dentist
  • Cosmetic dentist
  • Teeth whitening service
Working hours
  • Monday:8am–4pm
  • Tuesday:Closed
  • Wednesday:6–9:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations