My name is haleigh hight and i got out of palm shores in january. i was on the atlantis my entire stay, and i really owe alot to the staff there. o would like to say thank you to ms. jammie, chelsea, dee, erica, katie, laurel, vee, noren, Kristen, Sheena, tq, mr. derrick, matt, and mr. Anthony. i would alo like to thank my theapist ms. Lindsey, without whom i never would have gotten any better. palm shores was the best thing that ever happened to me, thank you guys so much

I know I’m like a lot years late on this but This hospital had helped a lot with the issues I was having I was a mess there during the 5th month but got my stuff together an now I’m doing better than I was before appreciate the staff members on Atlantis who helped me a lot I’m doing better than I ever was an will continue no matter what so thank u for y’all help 🙏🏾

Although I write this under a different name, the staff here knows me as Josh. I may not have been the best patient (I was written up a few times), but I do know that some of my citations for instigation were uncalled for. I did not enjoy my stay here, plain and simple, but I do know that it was for the best, and I am in a much better place for it.I would like to give special thanks to Mr. Brian (Bryan?) (the one who worked on Apollo in 2018, I think), Mr. Barry, Mr. Tim, and Mr. Justin. They are the techs who truly made my stay at PSBHC bearable.I do not know what changes the facility has undergone in the time I have been out in terms of practices, but I do feel as though most of the negative reviews on this place are uncalled for, and were made by teenagers who (although they may be out) are still not in as mature a state of mind as they should be.As many, many, many of the techs said to me during my stay, This place will only help you as much as you want it to. When I came to the facility, yeah, I was at a low place, but while I was there, I was able to graduate. It was their teachers who told me I only needed a math credit, and it was thanks to them that I was able to complete that credit in only a few weeks (much to the chagrin of some of the techs, who thought I was just goofing around 90% of the time).Thank you for showing me how much of a selfish idiot I was.

Most of the staff are concerned with the patients mental health. and kudos to Mr. Chris, Mr. Chris W, Mr. Stephen, Mr. Seth and Ms. Kelsey. The therapist Ms. Kelsey listened to me when normally other therapists in the past havent. A few of the techs like Mr. Rashad and Mrs. Caridene are very disrespectful to the patents.

Was admitted here in 2016 for self harm. The facility was disgusting. Toxic environment. And low quality therapists and the doctor was only in it for the money. Traumatizing would sum it up. The only reason I stopped self harming was to get out of the toxic and abusive environment and thankfully it worked.

I hatted this place. I was sent there for about a month, and they discharged me too soon, without actually letting me know i was being discharged...

My name is Alyssa F. I was admitted to Atlantis in March of 2020 and discharged July 2020. This place helped me so much and in so many ways. I want to say thank you to the following staff: Mrs. Katie, Ms. Kristin,Ms. Mika, Mrs. Laurel, Ms. Jammy, Ms. Dee(both), Ms. Ericka, Mr. Derrick, Mr. Matt, Ms. Allison, Ms. Allie, Ms. Rachel, Ms. Arianna, Ms. Shelly, Ms. Tye, Ms. Sheena, Ms. Crician, Mr. Charles, Mr. David, Nurse Amanda, Nurse Peggy, Mrs. Daria, Mrs. Gigi, Ms. Sarah, Mr. Al, Mr. Martin, Grandpa, Ms. Karen, Mr. Nate, Ms. Nichole, Ms. Sasha, Dr. Barker, and so many others! To the other girls on my unit, I hope you are all doing well, even if we didnt get along, I still always wanted the best for you all. The school here is good, definitely easy to catch up and earn good grades. The therapy is very good as well. My therapist was Mr. David, and he helped me so much. The food is okay, not the best, but you definitely have to ease back into eating certain foods after discharged. When I left, I was 2 days away from becoming a phase 5. The higher phase you are, the more privileges you get. If you work honestly through your treatment and behave yourself, you phase up. Its not to difficult. You will have a roommate, whether you like it or not, everyone does. They keep you on a fairly strict schedule. No personal electronics, only TV when permitted. I was here during covid, so there was no visitation or passes at that point. Phone calls for the lower phases are 10 minutes, and when you earn a higher phase, you get a little bit longer. It usually takes until a while after discharged, but you will be grateful for this place after some time. It really helped change me for the better.

When I first got there I was a mess. I didn’t care about anything, was acting out, getting in trouble, and even while I was doing so I always had someone right there willing to help me. Soon after I started to get my head on straight and I was making A’s and B’s in school and I even got my date pushed up so I was home for my sweet 16 and Christmas. I give thanks to everyone in that facility for help me become the old me again .

From the Doctor, nurses, therapists and staff my daughter received excellent care. They have helped her in many ways. Giving her coping skills that has gone a long way to help her have a better life. Thank you, Palm Shores!

Forever grateful to entire staff at Palm Shores Behavioral Health Center!!!This organization literally saved my granddaughters life! From the very first phone call made to the very first encounter with Mr. A to our initial 1st day arrival my granddaughter and I were treated with the utmost respect and compassion. Trust me...my granddaughter would tell me in a heartbeat if there was any type of mistreatment or abuse. There were some struggling adjustment the first couple weeks of enrollment trying to acclimate to a totally different lifestyle environment living with so many varied personalities, new living quarters, and a very disciplined daily schedule.I truly believe you get what you give. The ultimate success of any behavioral health program is totally up to the individual receiving the treatment and having the full support of family members working with the advice of the doctor’s, nurses, counselors, and staff members. My granddaughter was In the program for 6 months. Her grades were failing upon initial arrival but upon her release she achieved all A’s & B’s. She thoroughly loved all of the meals prepared through Palm Shores cafeteria (by the way a very picky eater) and really enjoyed the elderly gentleman who oversaw and prepared the meals.I can’t say enough positive words regarding the counselor who was assigned to my granddaughter...Ms. C is totally “AMAZING”...was able to connect with my granddaughter to help her heal with all of her inner emotional struggles. The watchful eyes of the entire staff helped keep my granddaughter on track through a successful completion of the program. On discharge day there were many tears shed from both my granddaughter, myself, and the staff members. The bonds and friendships made over the past several months will be cherished for a lifetime!!! Thank you so much to every member of your Palm Shores Team . Sincerely, B. Reece

I have had a very good experience so far at Palm Shores. Everyone has been very responsive to me when I have questions and concerns. My son has shown great improvement. He is learning some good coping skills and getting the opportunity to put them in practice in a safe environment. His academic progress has been very good. He is becoming more secure and his self esteem is growing and he is learning to take academic chances and ask for help instead of just giving in to his frustrations. The patience and caring I see from the staff - especially the school staff is heart warming.

I was a patient here and I wish I had more positive things to say about this place. Long story short, if you actually want help, to be better, and move forward from whats holding you back, Palm shores is not the place to go.

I have a better relationship w my parents bc of the separation. I love all the girls on my unit and a lot of the staff. They really do try and help. But you and your family have to be receptive. It also means actually wanting to get better. I got out a week ago and miss everyone dearly:(

Alright so my name is Victoria M, I was in psbc beginning of 2018 and got out in summer time, let me tell you this place really changed my life for the better, one thing was the staff, some people say they’re ghetto and stuff but the staff were the people that helped me the most in this place, before this I was a mess, self harm, suicide attempt after attempt, fighting, baker acts all the time starting from end of 2017, ptsd from childhood abuse, my downhill was so bad and so quick, the staff there tries to understand you as much as they can and some have been through similar things that they can relate to you from a personal level. I can’t really remember all the people that helped me there because most of the staff was amazing and it was a couple years ago but Ms ebony, Ms keke, Ms b, Ms Chelsea, and most importantly Ms Danielle helped me so much and to strive to become better, some people say they’re too rude or too this or that but for me experience they were the best. The classes especially math and science were easy because you can go at your own pace and it was on computers, English and history was also easy for me and we did projects and stuff in English a lot too, I remember a holes movie project we had to do, it was so fun lmao and I normally don’t say school work is fun but all the classes were, so if you’re struggling you will eventually catch up. And summertime, omg, it was the best, we had water slides one day I remember and we always had fun actives all throughout the day, even on school days there was always something to do. The discipline there is fair on the most part sometimes you’ll get written up for dumb stuff or get a ten foot with someone which was so aggravating cause you’re literally living in the same place and the same units so🙄 Also the passes and visitation, were so good, my first pass which was probably after less than a month and was probably like only a couple hours was fun tbh there is kinda stuff close for the most part like food places there is Anna Maria island not too far away which I went to in one of my passes, and getting overnight pases or weekend passes is not hard jus talk to your therapist, my mom visited me almost every visitation day which I am really so grateful for because some people aren’t that lucky to have someone there for them especially there, some girls were from the keys, Jacksonville, or even out of state, but I live like 40+ mins away which isn’t that bad. Also you have a lot to do there and free time, I literally read my first whole book there and it really got me into reading lol which I never used to do, we tried to get a relationship with my dad but that didn’t really work out but that’s okay. Incentives were fun most of the time, it’s one of the only times of the week you get the see other units except going outside and stuff but you don’t really talk to them lol. Levels, I left there on a 4 or 5 I think, if you work for it, it is honestly not that hard to level up, I still have my poster from my discharge. I’ve been downhilling again since august and tried to overdose in January which almost had me close to a coma and I had seizures, I was in the hospital for a week then had a baker act and that started my baker acts again and I’ve had like three or four since, I’ve started to fight again and almost got charged for a fight at school too, started running away from home, and doing the same stuff that I used to be back then and tbh I wouldn’t be mad or upset if I had to go back which I talked to with my doctor, I’ve been starting to think about going back and read my poster from my discharge and that even helped and I haven’t harmed in two months, drugs in more than that and fighting more than two months too, I’ve been so much better just thinking about everything from my time there, I might have to go back but still want my freedom:)

This was a hard experience, but necessary for the success of the family. The staff were very professional, caring, informative, and provided constant sound feedback. We were concerned about the heavily incentive based model of behavior modification, but they balanced it all with a rounded therapy approach for our son.

My family felt welcome from the first time we arrived. A relative received treatment from the staff at Palm Shores for several months. From the nurses to the support staff everyone treated them like family. The counselors were kind and patient. They saved my family and helped us come back together. Before leaving they made sure we had the resources needed to support our family that would ensure a successful return. From my familys experiences we have not encountered a warm caring place like Palm Shores. Though it has be a difficult process at times we will always be grateful for the healing that occurred.

This was a good experience! Although I had a lot of arguments and I saw a lot of things this placed helped me for the better. The staff was amazing, the food was alright, and spending the holidays like Christmas and New Years is really hard. Incentive was great!

The staff is the utmost of professionalism- from intake to day to day activities. The therapist my son had was amazing!! I can’t begin to tell you how much I would recommend this place to turn around your teen.

I was a patient at palm shores twice for two months at a time and all i can say is that the staff is absolutely amazing they really do care about you and they all try there best to listen to you and handle you in the best way possible i had a very good therapist and staff on my unit even though i wasnt very cooperative half of the time they take the time to understand why and try to help it obviously wasnt fun being away from home for so long but they made it feel a lot more comfortable and i got the treatment i needed and i have been sober and baker act free ever since also if you go there keep a look out for Mr.Anthony he is amazing and so is everyone else on the Atlantis unit youll know who the regulars on that unit are when you get there

Have a teen who is suicidal and emotionally unstable is/was very difficult. We had an amazing team at Palm Shores that helped all of us understand why and how we could help and hurt the process. The techs who went to school with my my child and those who helped at night were great. At first we felt security was a little over done but came to realize how important it was and to follow the advice of the team.

My child went to Palm Shores in Bradenton and although the therapists and doctor were great the staff were the most ghetto, unprofessional people I have ever encountered. It is a shock to me that they would hire such uneducated people to deal with such a high risk population. This should be looked into and fixed if you seek longevity for the facility.

My son is very young and has struggled to get the help he needs with depression, odd, and dmdd because of his age and because most therapists we have dealt with have been unsuccessful. So while it is unfortunate that outpatient treatment was not effective we are incredibly grateful for the palm shores staff for what they were able to do to help my son. After a 2 month stay this is the most optimistic we have ever been about his future. His therapist was amazing. She had great practical exercises that made sense for his age and really targeted his specific problem areas and most importantly they were effective in helping him build positive emotional skills. The entire treatment team made what could have been a very difficult time for all into the most positive of an experience you could hope for in a situation like this. At the end of the day no one would ever want to be in need of these services but it is great to know that if my son ever gets into trouble again or if anyone in the community is struggling that there is a great place like palm shores as an option.

A well run facility with outgoing and highly professional staff.

THIS PLACE IS GROSS. I SAW KIDS THROWING EACH OTHER OVER TABLES, THEY WAS KIDS DRINKING HAIR PRODUCT AND BOYS TOUCHING 13 YEAR OLD GIRLS UNDER THE TABLE AT INCENTIVE. THE NURSE GAVE ME WRONG MEDICATION AND I GOT EXTREMELY SICK. NOT THE MENTION ONE OF THE CAFETERIA WORKERS GOT FIRED BECAUSE THEY WERE TAKING FRUIT OUT OF THE TRASHCAN AND SERVING IT AGAIN. THE ATLANTIS UNIT IS MOLDY AND IT SMELLS SO BAD. DO NOT EVER SEND YOUR KID HERE ITS SCARY AND UNCOMFORTABLE.

The staff was excellent in how they treated my child. They helped her so much!! Thank you Palm Shores staff!!

Thank you very much. The staff are very nice and I really appreciate their help

I was in Palm shores for 7 months with 4 attempted suicideds before that . All i can say is this place was my saving grace . I am now off all medication have a fence and a daughter and another baby on the way ... This would have never been possible if it werent for this place i was at 2 other residentals before and i always ended up doing the same thing. This place changed my life.

Really please with the care our child received at Palm Shores. The staff all really made sure all needs were taken care of, therapies were followed through, and encouragement provided all along the way.

Ruined my friends life, makes you want to kill yourself more. literally anywhere else makes you want live more, even the front lines of an active war zone. They suck the life out of you and then give you even more of a reason to die. the empty monotonous days seem to drag on forever and the staff there treats you like dirt. Take your suicidal kids on a trip and try to pretend you love them, or if you are a good parent actually care about them.

THIS PLACE HAS THE COVID 19 and my brother got it. They sent him home. My parents ARE 50+. THIS IS NOT OKAY. Thank you.

DO NOT SEND YOUR CHILD HERE!! I spent 6 months in this facility between 11/9/15 and 5/19/16 and I will be the first person to tell you that I received absolutely no benefit whatsoever from being there. I was sent to Palm Shores for substance abuse treatment, depression, etc and I did not get any of the treatment promised to me. I was voluntarily admitted with the false hope that I could get help there. That being said, in the time that I stayed there, I was attacked by staff on several occasions by being choked and punched and dragged from my bed by force when I was over medicated and physically unable to move. furthermore, I was denied my individual education needs and spent 6 months twiddling my thumbs while the teachers played movies for class and called it an education. Please, for the sake of your child, dont even consider this place; there are plenty of better programs within the state.

DO NOT, I repeat, DO NOT take your child there under any circumstances. I wish there were reviews to warn me about this place before I placed my daughter there. She was hurt multiple times, and ultimately could have died due to an incident that happened there. Her going there did way more harm than any benefit. It may look like a nice facility and there are some nice people there, but overall they are there to make money and cover their own behinds.. I wish I never knew about this place.. Beware...

My daughter was there for 4 months and upon discharge they removed the medication that was keeping her stable!!! No calls returned when she was re hospitalized within a week of discharge

This facility does not care about the kids. They are not cooperative or communicative with the families. Further, they are very disrespectful to their residents. Main focus for this facility was to get you in and get the insurance payments...you run out of benefits - GET OUT...NOW!

They are not a great solution with their residential program. They have a one shoe fits all approach to their patients that proved ineffective in our case. Their monthly team meetings are a joke; they dont care for your input and completely disregard legitimate concerns about your child well-being. They have no problems sending home a child who is a risk to themselves and others. Now we need to find another facility.I agree with the review below and wish we had seen it prior to choosing this place.

Ayye its chloe larzelere yeah i went here a couple moths ago i believe i got out march 21st 2018 it helps alot i loved all the staff ill give shout outs to mr charles mrs pam mr lucas and dont for ms ebony and mrs kiki and ms chelse l;ove you guys.

Horrible place they addmited my duaghter didnt gave me any updates never return my calls they didnt allow me or any other family member to visit not even to speak by phone.. Some supervisors and nurses were super rude by phone like Janeth and Paul. Keeping a 15 year old isolated and then releasing them back to the family they kept them away like nothing happened.. They dont answer questions and if they do is in a bad mood... Worst experience ever dont take your teenagers there!!!!! Is like a prison or worst....There no half a star option so giving them one and is too much...

I know from personal experience this place saves lives. The team of staff care and everyone there was kind and took the time to really help out from the MHTs to the CEO. This place is a Godsend. Thank you Palm Shores!

I was admittted here in early 2018 for self harm tendencies. But I voiced clearly to doctors, staff, and therapists that I had no intention of killing myself and that my behavior was triggered by traumatic events occurring within the facility. My parents tried to remove me from that environemnt but they were repeatedly told by the doctor that if they made any attempt to discharge me, my family would be reported to Child Protective Services. Of course being there and seeing unnecessary restraints, staff take their anger out of patients, and not feeling like the staff were there to keep us “safe” was traumatic so I was self harming almost everyday. I wouldn’t call this facility a hospital it’s more of a prison for insurance collection. There were many unstable kids in there that would get into fistfights and constantly act out but once their insurance ran out, it didn’t matter if they had gotten into a fight yesterday, they were out the same day. Its not about a patients recovery, for the staff it’s about highlighting any sign of mental illness and using it to keep the insurance money coming in.

Okay so my name is Alexis I was currently in Palm shores for 6 months when I first came there I didnt care getting in fights real disrespectful but I got my reality check real quick..Palm shores opened my eyes made me change my mindset on things...now all these ppl commenting negative things because those staff put u in check u not gonna disrespect nobody those staff are there to support yall they know how it feels to be abandoned abuse and ect yall think they dont care about yall they do they wouldnt come to work just to deal with yall they can find a job that makes more money and easy so for those parents that need help please take my advice Palm shores changed me if I didnt go there probably end up dead or sum but thanks to Palm shores they helped me.. and your kids gonna complain in the beginning I did but everything will work out ya..So I got some shout outs to makeMs.cecile the best therapist I ever hadMs.ebony the best person also keep it realMs.shellypooh someone that also keep it realMs.keke funny and loveableMs.t mama t also good person lovableMs.mika did my first restraint but also keeps it real and good adviceMr.greg good person to talk too dont sugar coat lolMr.charles funny good person to talk toMr.Anthony good person to talk toMs.beaca good person alsoBut anyways that was my family that was always there for me when I first got there I was abandoned hurt scared and abused these staff came in with open arms and became my family love u guys💯💯💯🙏🙏😘😘😘❤️❤️❤️Family means everything yall kids beatta not be rude to my family I used to fight for them lol I am a changed person love Palm shoresIf your kids didnt get help that is cause they didnt want it

Very helpful Behavioral Center, the staff and administration , actually care about the patient well being.

This is carli. DO NOT SEND YA KIDS HERE. Like frfr. This place sucks with a capital S-U-C-K-S. The only thing theraputic about this place is that some of the techs really really care. You meet with youre therapist 2 times a week IF UR LUCKY! Other than that youre basically sending your child away to big kid preschool. We do nothing but watch tv all day and dont trust albee, THERE IS NO POOL!!! The only good thing is the beautiful techs and some of the girls. Most of them are crazy af but some of them have good advice. Shout to the stallion trio.#phase4materialtho#givemrtheronaraise#givemscaseyaraise#givemsmichellearaise#stalliontrio#freemygirlchaser#givemrsshawnaraise#givemrssamanthaaraise#givemrbyronaraise#TT4L#AT4L

This place actually works... when I first went there I didnt give a care about nothing or nobody....but I made family here that actually cares but I love you ms.t, ms.Shelly pooh,ms.shay.mr theron,ms.mia,ms.trice,ms.mika and all the rest of you thanks so much with changing my life❤❤- marie

I dont often have to leave a review for anything unless its something that has to be brought up, but I recieved the worst customer service from a nasty lady named Latrice. She acted as if I were on HER clock. This place has really gone downhill

The facility is trash & the program is not helpful at all the only good thing is that you will meet some of the most amazing staff there & #GIVEMRTHERONARASIE

Meme theme, dream team, this place was grace

A very helpful place

This place was lit.