I absolutely love Dr. Surattanont. Very down to earth, will listen to everything you have to say. I have been with her for years and had the absolute best service. She has sat down with me and explained everything in detail, even if it takes awhile. Never felt rushed in her office. Even when I was referred out for additional procedures, I came back to her.As far as staff, she has had the best and worse. She has supported her good staff to move upward in their careers. As far as the worse, you dont find out until they start to work for you.Lastly, who expects people to work for free?! I dont!! You should know your co-pays and insurance information before you go to your doctor visits. The diligence is your responsibility!

I have been with her for over 20 years . The only reason I did not give Dr. Surattanont a 5 star is because she does not take medicare but I still see her and pay cash instead of another doctor. I tried other doctors but they make me come back again and again. She just gets it right the first time so I feel like I am not wasting time.

I have been going to Dr. S for 18 years and when she stopped taking my insurance, I still kept going. She was always my go to doc when all my other doctors couldnt figure out what was wrong. She ended up saving my husbands life when she agreed to call around and find a specialist that would take his insurance when the other office suddenly dropped his insurance and she does not even see men.

Ive seen Dr. Surattanont for 18 years and LOVE her office! The staff is wonderful. She is the only one I trust to give me honest answers/explanations and not try to sell me on prescriptions that I dont need like some other doctors Ive come in contact with.

Most offices will call your insurance for the group number and any other questions. They had me call to get group number then want me to call to get an estimated price on my procedure even gave me the office codes to tell insurance company. My dentist office calls insurance and knows all about the payment questions I have. Not very knowledgeable office staff at all!! The Dr. didnt ask any important questions like am I married, have only one partner etc.. She talked a lot during the supposedly quick exam. But the kicker to make me not want to go back is-My results came back abnormal. They made me make an appointment, pay another $25 just to get results. I am not happy with that at all. The week before they took all my vitals and made me pay the copay, but to do it all over again in a week? JUST FOR RESULTS. Then when I said I couldnt pay the 25 then, office lady said to me its just $25, cant you get it from somewhere? Really not professional office at all.

I would never go anywhere else. Dr. Surattanont was able to help me after two visit when all the other specialists kept getting it wrong. I was being given antibiotics for overactive bladder, endometriosis and interstitial cystitis. It only took Dr. S two visits but she spent one hour with me each time. I also like that when I call the office, I get real people. I dont talk to a machine. Sometimes, I have to call a lot o times but at least a real person picks up and I get a real answer right away. Not going anywhere else.

The most rude and ignorant office staff I have even spoken with in my life! I called as a new patient to schedule an appointment and wanted to know when the first appointment could be available! I was constantly asked for my insurance information before I could get an answer to my question?! I understand that she needed to confirm I was covered but for the life of me she was just not comprehending that I wanted to make sure there would not be an appointment out for weeks! Then when she finally did answer my question I was so offended by the way she was speaking to me I asked to speak to someone else which she continued to yell “ give me your information, it’s simple” and then told me there was no one else I could speak with! This doctor needs to get her self a more professional office staff because she just coasted her a paitient!

She found my cervical cancer at a very early stage. Cant say enough about Dr. S.

Do yourself a favor.....find a different doctor......by far the WORST experience ever...3 weeks to send a referral after calling numerous times.....unprofessional and should not be practicing medicine period!