The staff are very friendly. They explain everything they do as they go along on all procedures so I know what they are doing and why. I love that!They dont treat me like a patient but more as a friend.

Incredibly kind and attentive, the staff really make you feel cared for and welcome. I’ve had nothing but an amazing experience every single visit, and so far my LASIK recovery has been spectacular. Thanks so much to the incredible Bozeman staff!!

From the beginning, when I was being checked and tested for information to be used in my diagnosis, the staff was one of the most professional I have ever had the pleasure of working with. A very cheerful, knowledgeable and professional assistant kept me informed every step of the way. The doctor was extremely professional and communicated clearly every step of the way. Highly recommend this group.

Dr Swan was amazing and very helpful. I came in with eye trauma and metal in my eye and he took care of me. The team also is wonderful and very sweet. Thank you so much.

The staff here is so wonderful. I went in for a cross-linking procedure, very anxious and a bit nervous. The staff were very welcoming and gave the utmost care in everything. Dr Swan came out and introduced himself before we started. He described each step of the procedure in detail of what would be happening vso there were no surprises. That helped a lot. Prep nurse Amanda and Dr Swans assistant Madison were completely awesome during the entire process. I am going back next month for the other eye and am so not nervous at all this time and totally ready and excited to get this done.

I’m seeing Dr Witt for a corneal ulcer and he’s being so thorough to make sure he finds the root cause of it and helps me regain most of my sight back with steroidal and antibiotic eye drops. He takes me seriously and listens to me about my concerns and is incredibly invested in helping me, to the point where he asks for opinions or ideas about my case with other professionals in the field that he has worked with in the past. Incredibly thankful, especially since the last place I went to made me lose hope in regaining a lot of sight back because of the scar tissue in the middle of my cornea.

The entire staff made me feel welcomed, safe, and informed. I knew what the LASIK procedure would be like ahead of time, so I didn’t ask too many questions, but if I had had them they would have been readily answered.Dr. Swan reached out to me personally via text after the procedure and answered any follow-up questions I had with professionalism and sincerity. It was all so easy and quick that I feel like I didn’t even get a chance to thank everyone properly. Dr. Swan, you are fantastic, and to all the rest who I can’t recall (I’m terrible with names but there’s a Madison that prefers Maddy/Maddie in there somewhere), I thank you from the bottom of my heart.To all others reading this review: these people know what they are doing, and they will take good care of you. And I now have slightly better-than 20-15 vision, so if you’re asking yourself if it’s worth it... it is.

I recently got LASIK surgery with Dr. Swan and have nothing but great things to say about the entire staff. Everyone was so professional and welcoming. Dr. Swan was incredibly reassuring and talked me through the entire procedure. I would highly recommend Vance Thompson. I can’t believe how quick the results were obtained!

Everyone working with the Vance Thompson vision center was very good and easy to deal with. Thank You All.

Friendly, professional, competent, wait time. All top notch.

I just got lasik done on 10/29/20. I couldnt recommend Vance Thompson enough. I felt like I was genuinely cared for. From the initial consult to the procedure process to my current healing stages; I have felt very comforted due to the excellent staff. I couldnt have asked for a better experience. Thank you so much!!!

I am incredibly nervous about being with any doctor. It is the level of a phobia.Two things really impressed me. First, the initial exam which was for cataracts to begin with but discovered a pterygium, was so thorough that I just relaxed and felt like I was in good hands. Also Madison Who was the person who took me through that exam was amazing. And I know she doesnt spell her name like that but thats what talk-to-text did.then dr. Swan treated me with the utmost respect even with the phobia I have. He never belittled in any way and Im pretty sure he would have thought I was crazy for not wanting versed at all! But he never gave me that impression and he took me through to where I could do the procedure. He was so thorough and professional. And he was also kind. That is a combination you dont find always.Dr. Swan let me know pretty much everything that was going to go on and everything that would happen in the recovery. I appreciate that so much. I would recommend Vance Thompson and dr. Swan and dr. Whit to anybody. And my experience with front office staff and with the medical techs was beyond any expectation I have. Way Beyond. Again kind and thorough and fun.

Dr. Whitt and Dr. Swan were awesome. Great experience. 20/15 vision 24 hours later.

Dr. Swan addressed a vision issue that I had for five months. As an RN I did my research and decided on his office for my care. I am very grateful I made this wise decision. Dr. Swan and his entire office excelled in professionalism and graciousness. In one visit they provided enough data for Dr. Swan to diagnose and successfully treat my issue . Highly recommend this office. I am grateful for the great results.

Very positive and professional. Felt very comfortable. Staff and Dr Swan awesome.

I had LASIK this morning and so far, so good. Dr. Swan, Bree, Amanda, Jeanette....every person I encountered here was professional and friendly. The procedure itself was quick and painless. Im already seeing better than I ever did without glasses and tomorrow its supposed to be even clearer. Im very excited and pleased.

Very Satisfied with everything

It is so wonderful to see perfectly!

I had Lasik eye surgery one week ago and it is fantastic! All of the staff at Vance Thompson Vision were so nice to work with and made the whole process so easy. Dr. Swan is so kind and truly cares about his patients. He spends as much time as he needs to to answer all of your questions and make you feel comfortable. I would definitely recommend Vance Thompson Vision!

Dr swan, Kim, Susan and others were all amazing. Superior friendly & knowledgeable staff. Took me through the whole process guiding, answering any questions or concerns. Dr Swan put me right at ease from the moment he entered the exam room, greeted me with a firm handshake and welcoming smile. I was nervous about having cataract surgery because I hate anything in my eyes. Everyone assured me they would make me comfortable and they did. I couldnt be any happier with the results. For the first time in nearly 60 years I can see without glasses.

Rachel, Madison, and Brianne were very nice and did a great job.

First available appointment was two weeks out. Show up fifteen minutes early, and waitEd in excess of 45 past my two week out, scheduled appointment. Watched as other came and went. Why schedule people for times if you can’t honor them. My time is just as valuable and yet here I wait! This is the kind of thing that deters people from doing things like this. Poor customer experience!!! Very poor!!

If you are considering cataract surgery, Dr. Swan and the staff at Vance Thompson Vision in Bozeman are the team you want in your corner. They are both knowledgeable and professional while still remaining personable, kind and compassionate. The office is equipped with the latest in advanced technology making the process easier and safer than ever. I felt taken care of from the moment I walked in the door. The staff, Briana in particular, and Dr. Swan, went over every aspect of the surgery with me. They answered all my questions, and spent a substantial amount of time examining me and reviewing the available options for my specific situation. I wholeheartedly recommend Dr. Swan an Vance Thompson Vision in Bozeman.

Dr. Swan and his colleagues have been nothing but helpfull and encouraging. I have a very significant astigmatism and theyve taken the time to make sure I knew what I may expect after the procedure and what the success rate generally is for a astigmatism of my level. Theyve taken the time to give me a second check up to verify some results, which assures me that the team is doing everything they can to make sure my lasik goes problem free. As of currently, theres no one else in Bozeman that I could recommend for better service.

I had the opportunity to deal with Dr. Swan and his staff this past weekend with my mother. We are from Eastern Montana and he took time out of his weekend with his family to see my mother on an emergency purpose, From explaining a plan for her eye to surgery and to further treatment. His professionalism is very kind, caring and compassionate. He put her at ease with a warm heart. My mother and myself would recommend Dr. Swan and his staff to anyone. Thank you so much!

Dr. Swan and his entire team were absolutely the most professional, kind, welcoming medical staff I Have ever encountered. I was seen at my exact appointment time, each step of the exam Process was explained completely and progressed in a very timely manner. There was no down time.After the thorough examProcess, Dr Swan took the time to explain his findings and to listen to any questions I had. I have never been treated with such patience and respect for medical care.It is evident that Dr. Swan is an expert in his field, that he is wonderful to his staff and that he truly cares about his patients. I fully trust that my vision care is top notch now and I will continue with Dr. Swan for all of my future care. I highly recommend Dr. Swan for the most advanced vision care available anywhere!Bozeman is fortunate to have this World class vision center -Vance Thompson Vision clinic is definitely the best choice for care of one of our most precious gifts-our vision.A huge thank you to Dr. Swan and team for the outstanding care you provide for all ages!

From the first appointment all the way the through to the last, Dr. Swan has earned all five stars! The experience and the attention to detail was amazing! Dr. Swan cares deeply about his patients and seeks out the best treatment path for each individual. I am forever grateful for all that he has done so that I can see better at work and at home. For anyone that is unsure of who to go to, Dr. Swan is the one!

Very relaxed atmosphere. Professional. Took Time to answer all my questions. Not rushed at all.

Dr. Swan and the entire team assembled at Vance Thompson Vision are world class. Not only did the staff take the time to thoroughly educate me on the entire procedure, I have NEVER had a better patient care experience within any discipline of medicine. The providing team is just that incredible. I felt cared for, comfortable and completely confidant that Dr. Swan had my best interest and outcomes in mind.I had the Lasik procedure done and my outcome was truly flawless. Dr. Swan utilizes a completely bladeless procedure with the most up to date and wold class technology. Not to be undercut by his skill set, which is exceptional. On top of being a world class surgeon, Dr. Swan also walked me through each part of the procedure in a thoughtful and gentle way.The nursing staff, techs and assistants were all phenomenal. I really just cant quite put into words the incredible experience I have had at Vance Thompson. Bozeman is so lucky to have this level of expertise in town.I am so grateful and blessed by Dr. Swan and his team. Dr. Swan has given me an important piece of my life back and the freedom that comes from beautifully restored vision.

The care I received in beyond compare. The doctor and all of the staff actually do their best to make sure the patient is fully knowledgeable about options. The information provide before and after surgeries made me comfortable and positive about the results. That attitude alone helped me heal quickly and with confidence. I dont say that lightly. Cant imagine a more professional doctor and staff!!!

The staff is friendly, professional, patient and kind. They were thorough and explained everything to me. They made sure that they answered all of my questions. I was an individual, not just another patient.

My experience at Vance Thompson Vision was very positive. The staff was very cordial and professional and Dr Swann evaluated my situation thoroughly and based on dealing with my glaucoma 20+ years I would say very accurately. Thank you. I would highly recommend them.

Absolutley outstanding service! They were exceptionally kind, clean, knowledgeable, and more comforting than any eye care business I have been to in my 5 years living in Montana (and I have been to dozens). If I choose to move forward with Lasik Dr. Russell Swan at Vance Thompson will be my choice hands down! Thank You

I had an excellent experience. Bree was very professional with all of my testing.I appreciated the guidance that Dr. Swan gave me regarding my eyes .

Susan is fabulous. You can tell that she really cares about her clients and the community. The passion that she has for giving back to those in need is amazing to see.

The very best at what they do!! I am more than impressed with Vance Thompson Vision and Dr. Russell Swan! 10⭐s

My son saw Dr. Swan. The entire staff there was extremely kind and very informative. Dr. Swan took his time explaining everything not only to me but my 9 year old son. He was extremely thorough! I would definitely reccomend this office!

Dr Swan is the best in Bozeman. Excellent doctor!

I had a PRK surgery done here and had THE best experience! Every staff member is extremely caring, professional, and knowledgeable and they go above and beyond! Dr. Swan texted me the night after my surgery to make sure I was doing ok and answered my questions. They have been very good about working with me as I don’t live in Bozeman and had to travel for my appointments and surgery. When you choose Vance Thompson Vision, you are choosing the best care! Highly recommend!

I was so pleased to meet with Dr. Russell Swan and his staff at Vance Thompson Vision. They were kind and competent with a good understanding of my disease which is glaucoma. I felt comfortable enough to go ahead and schedule a cataract surgery and I look forward to Dr. Swan’s care going forward.

Great experience Everyone one is incredibly nice. Very engaged in the process. Thorough. I highly recommend Vance thompson vision.

Wonderful staff! You made Jan and I feel special and welcomed and we felt very taken care of. Than you all and Dr. Swan for being so thorough and helful.

The entire Vance Thompson team is purely wonderful! Dr. Swan, Bri, Susan, Kim and the entire crew make each patient feel comfortable, welcome, and well cared for at every interaction! I cant recommend these guys enough!!!

Dr. Swan is so knowledgeable, helpful, and patient. He walked me through a lot of options, gave me clear next steps, and left me feeling very confident about the best next steps.

The staff was amazing from the first phone call to surgery day. If you are considering laser eye surgery you dont need to look further: this is world class technology and customer service right in Bozeman. I had PRK on 1/24/19 with Dr. Swan which was a painless, simple and quick procedure (despite my fears of it). I had -5.25 with astigmatism in both eyes and could tell the vision improvement the same day, drove 5 days later and one week out had major improvement in vision. My aftercare doctor has mentioned how smooth my eyes are and how well they are healing due to Dr Swans technique. [Tips for PRK: plan to spend 2-3 days relaxing in a dark room (audio books and black out curtains a must!), pain happens after surgery so take the Tylenol immediately to keep up on pain management, and keep up on the eyes drops]

Amazing team , Bozeman is lucky to have Dr. Swan and his team. Extremely thorough, detailed and it’s obvious the level of expertise and technology is second to none.

Had good experience with all your staff and Dr. Swan. My eyes seem more clear and less cloudy. Glad to have had these services. Thank you. Carol Stahl

Nice people work there. The doctor is very professional and honest!

All staff were genuine, professional while joyful. Pleased to be taken care of so well.

My experience with Dr. Swan and his crew was amazing! From day one, they were professional while still being welcoming and caring. Dr. Swan is very knowledgeable and treated me individually based on MY case and MY needs. The pre and post LASIK appointments were thorough and I never felt rushed. Dr. Swan answered all of my questions and allayed any fears I had going into the surgery. I recommend Dr. Swan and Vance Thompson Vision to everyone!

Beyond grateful for Dr. Swan and his amazing staff! They have been professional, attentive, caring and so wonderful to work with.

Dr. Swan has performed an eye procedure that has improved the inflammation.Dr. Swan is caring, helpful, friendly and informative .Staff is friendly, caring and very helpful.Joanne Davis

It was a polite and professional visitThank-you to all the staff.

Kind and competent best describes them. I felt cared for and thT my surgical concerns became their concerns.

Our son had a difficult case of Keratoconus that had not been diagnosed for 35 years. When it was diagnosed we took him to Dr. Swan and he found that cross linking was a good option. They were very caring and professional throughout the process. They explained things well and answered all questions that were asked. Upon completion of the cross linking they referred him to get scleral lenses at Advanced Eye Care. He started out with about 20/200 vision and after cross linking and the scleral lenses he how has 20/25 vision. That is a miracle. Dr Swan is the real thing and we cannot say enough about the fantastic, professional and life changing service that they provide at Vance Thompson Vision.

Friendly and skillful staff. Extremely knowledgeable doctor.

The billing was deceptive and the price was very high for the Meibomian Glands Lipiflow procedure, most of which was handled by a medical assistant or nurse instead of the ophthalmologist. It was falsely stated to be $1,000, and that is what the receipt I received on 5/04/18 stated after I handed over that entire amount on the date of service. Yet a few months later I discovered that $464 in five separate charges had been piled onto the $1,000, inflating the bill to $1464. My employers vision insurance covered $317.50 of the added $464 of charges, leaving me to pay an extra $146.50 out of pocket over and above the $1,000 I had already paid out of pocket. My optometrist had referred me to Vance Thompson a month earlier and told me the procedure would cost $1,000 and would not be covered by vision insurance plans. I decided to go through with it and paid the entire $1,000 on the date of service at the clinic. Though the doctor urged me to come back for a follow-up exam, I did not do so, partly due to the fear that for a largely unnecessary examination I would probably be dunned for at least a couple of hundred dollars more for a follow-up exam. In actuality, this clinic probably would have charged me yet another $464, judging by what they did on May 4th. So, bottom line is that if you want a Meibomian Lipiflow procedure, which is the only thing I wanted, having already had an eye exam by my optometrist a month previously, try telling Vance Thompson that you do not want Oph Medical Xm&eval Com for $268, nor Immunoassay Analyte Qua (double-billed at $31 twice), nor Microfluid Analysis Tea (double-billed at $67 twice). And if the clinic refuses to stick with simply doing the Lipiflow procedure, which a medical assistant or nurse can do without the doctor in the room, be prepared to walk away.

Amazing company and staff! Highly recommend!

Great experience with a very competent and professional staff. They took the time to explain all the details of my procedure.

I was referred here by my optician. The staff was friendly and professional and I give them 5 stars because they saved my vision in my left eye.

Everyone was kind and very professional. I would recommend them if you need eye surgery.

Very friendly and attentive staff!

Professional, efficient, friendly, and compassionate