This facility has been so responsive to the needs of patients. They go above and beyond and truly care about the residents. I recommend this place to anyone looking for a great rehab and skilled nursing.

Thank you to the HCR boynton beach manor care staff. My mom stayed there for 4 days for short term rehab and the stay was amazing. Everyone was receptive and helpful.

Top of the line customer service. Made my Aunt feel comfortable from the moment of our initial consultation.

I am a doctor. My mother was assigned here for post surgical rehab. She is on oxygen 24/7. The machine they provided broke. Took them 5HOURS to respond and bring a new one. 5HOURS without adequate O2!!!! She is on many other meds as well. Quite a few were never given to her. She would request the meds multiple times per day. Just kept giving excuses as to why she wasn’t getting her meds.Mom accidentally spilled a glass of water on the floor (she uses a Walker and is recovering from surgery). She asked the nurse for assistance cleaning up the spill. Nurse got severely agitated, raised her voice, and left without ever helping my elderly mother clean up the water. Therefore my Mom had to use her bed sheets to clean up the spill. She then went ALL NIGHT without linens.I understand that nurses in general are overworked, but this is unacceptable. I ended up personally traveling to the nursing home and checking my mother out. Everyone has bad days (doctors and nurses included), but this was not right.

Mom was checked in here for a round of rehabilitation. From the moment the hospital discharged her to this hostility-facility the treatment was prison-like. They only had enough staff on hand to admit her in the middle of the night, 3:00 am. Once admitted, the location was so understaffed that medications were routinely missed and nurse call buttons flagrantly ignored for up to 2 hours. When informing the staff that they were over an hour late, my mom was told to just relieve herself in the bed. Not that the nursing staff would understand what it is that my mom actually needed since many of them barely speak English. When my mother insisted the nurses slow down to her impaired rate of walking, they’d get angry with her and cuss at her under their breath. It’s clear that the only staff unfortunate enough to still keep jobs here are doing so because they have no other options due to their poor English and patience skills. The neglect my mother experienced is appalling! My opinion? Avoid putting your parents or yourself in this facility at all costs. Only 3 days in to a 3 week stay, dad and I pulled her from this facility on the threat of unlawful imprisonment charges. Who’s to blame?? The board of directors of ManorCare. If you want good help you have to pay for it, and it’s clear from ManorCar Health’s payroll budget, they don’t care to pay for much of anything.

I have never seen a healthcare facility as unprofessional as Manor Care Boynton Beach. My stepfather was a resident for rehabilitation from mid March till yesterday. For a good part of the time the phones were completely down. When they were working just getting through to a nurse or social worker to discuss my stepfathers care was almost impossible. He was transferred to assisted living yesterday with a grade three wound. The was no access to my stepfather even though I’m his next of kin and power of attorney. I’m aware that there was limited access due to the pandemic but two weeks ago the CDC relaxed the rules about visitation. I guess Manor Care doesn’t follow CDC recommendations. If I could give zero stars I would. Don’t send your loved ones to this terrible place

UPDATE: They also wont give back my grandfathers eyeglasses and cell phone going on 3 weeks now. And everyone is always telling us something different when we call.This place is terrible. The nurses are rude they dont help or answer when calling. My grandfather was in there before being moved to hospital again before passing away. At manor they didnt help with phone when asked to and didnt help with his food when asked and told us they would. If I could I wouldnt leave any stars. Dont send a loved one here.

My wife was a recent patient in this facility. Going on Almost two months ago. This place has the worst communication. Their phone system is either disconnected Or no one answers, when they do answer and you get transferred to the nurses station youll be lucky if they answer.Im not even getting into My wife getting hurt at their facilityI left a message Almost 10 days ago to see if my wifes glasses are at their facility. I still have not gotten a call back. I just called today at 5:17 and itRings and rings and rings.

If I could give a 0 rating, I would. This place is far from being professionally run. The staff is rude and give you the runaround in the rare instance someone at the facility actually answers the phone. Every one is quick to transfer you to someone else and if you ask the person youre speaking with for their name, they ignore the question and transfer you even quicker. The staff is also full of liars. Ive made numerous attempts to schedule an appointment to visit my brother to no avail. I received a call from someone regarding payments and was told that I havent scheduled an apoinment yet because I indicated Im not available. Obviously this isnt true as no one has answered the phone for this conversation to happen. Also, I received a call from somone else advising my brother now has a swollen face. On this same call, I heard someone in the background saying make sure you dont family what happened to the patient! This is concerning as the way this place is being run is very telling as to what type of care the patients may be receiving.

Warning!!! My mother was recently at the facility in Boynton Beach Florida. It is a dangerous dangerous place with unskilled employees. She would be left alone anywhere from three to six hours. One nurse threw her medication at her from across the room. She would hit the alert button and nobody would show up. One night I was on the phone with the police to have them go out and check on her because nobody had answered her alert button for four hours. Finally someone came into the room. What if she had had an accident or been hurt laying on the floor? I’m going to be contacting her insurance company and anyone else I can to make sure that this company is taken off the list of any skilled nursing facility list. Whatever you have to do beware do not send your parents to these facilities!

My mom went into this facility. She was delusional. They failed to check for a Urinary tract infection. Finally after 10 days, they did and it was positive.My mom complained it was dirty and nurses never came to take her to the rest room..... The phone system is awful. It rings for 5 minutes straight and when the receptionist finally answers, she rushes you, is rude and never acknowledges that a human is on the other end. No please, thank you, hold on a moment... You should change your phone system to an automated one, so noone has to wait until your incompetent receptionist answers.You also need that on the weekends as the nurses answer the phone, which is utterly off the wall. Hopefully my mom comes out of here normal... She will never come back to this facility. It is a disgrace. Ombudsman would close you down. Straighten yourself out before that happens.

If I could give a 0 star, I would. My grandfather passed away and I blame this place!!! He went in okay....came out, non verbal and weak. He needed to be sent back to the hospital for evaluation and dead a few days later. PLEASE DO NOT SEND YOUR FAMILY HERE!!!! Staff did not listen to us when we explained our concerns of him not eating..instead we were told, “we don’t take orders from the patients family”. Again, PLEASE DO NOT SEND YOUR FAMILY HERE!!!!

This facility is a dangerous place for patients!! The staff make up their own rules of care!! They can NOT follow Doctors instructions!! They do NOT listen to the patients complaints!! When told that my insulin was NOT being done correctly, I was ignored and told that I do not know what I’m talking about!! They even had the nerve to put me in a diaper when I have full control of my bowels and I’m wearing a Foley catheter so I can’t pee all over the floor unless it clogs up again!! The food is barely ok!! Don’t tell them that you’re a diabetic and a heart patient because serving size shrinks to just about nothing but they’ll give you juices like crazy!!

Great therapist and therapy programs. This facility offers Functional Treatment Stations to assist our patients with their recovery and return ing home safely and functional.

Not happy with this place ! My dad is there 3 days. Yesterday around 4pm we dropped off his toiletries, watch, and covid shot card, and were told it was a little to get to him tonight, ok fine , i was ok with them saying. he will have it in the morning (today ). Well,he didnt get it its625 pm and noone knows where his stuff is, not to mention my dad says when he rings buzzer for them so he can go to the bathroom it takes over an hour for them to get to him

I wouldn’t give this facility 1 star but in order for me to post, I had to give 1. Truthfully, your facility deserves MUCH attention for your unprofessional and evil ways. How do you state on your website that you care for our loved ones yet you do not aid them properly? How do you hire staff that are so self-centered that they would place a good tray several feet away from a bed ridden patient and then leave? How do you tell a patient’s family that the reason your phones don’t work mis because your system is 30 years old? Who’s fault is that? The patient? What happens when there is an emergency? Your facility should be shut down and all monies paid refunded to the patients and their families. You are a disgrace to the Health field.

Amazing place amazing staffs the first-floor manager such a great person inside and out. She’s so mindful and would go beyond on making sure everything is way it supposed to be. She’s deeply knowledgeable on what she’s doing.Mr. Pierre who is a nurse supervisor on the first floor he is incredible nurse. He has an enthusiasm for what he is doing. He is well educated and knowledgeable. Mr. Pierre such a great asset for ManorCare. He always Showing compassion for others; responding appropriately to the response for patients and family members; he is demonstrating respect for others; compassionate, and helpful demeanor toward those in need; he is incredibly supportive. He is just a marvelous person inside and out. THANK YOU, MR. PIERRE!

I cannot stress enough how happy my husband and I are with the amount of care that my Mother in Law received and has been receiving from the staff and management. They have treated my mother in law like their own family. Jocelyn C. (Who is the daytime aid) and Vestra C. (The PM aid) are beyond words super caring and attentive. Loving care with a smile is always what greets my mother in law. And then there is Pasquale (from admission) and Julia (the nurse) has always been so attentive and patient with all our questions and had not left us hanging whenever we need questions answered regarding my Mother In Law’s care and next steps. I love this place and team. If you ever need a place to send your loved ones for rehabilitation care, then this is the best place to bring them too. You will NOT be disappointed.

My Grandmother had stayed for awhile the staff are great.The building is clean. Everyone was so loving. Id definitely recommend anyone who want their loved ones in a safe at home environment.

My Mother was brought in here late at night after a very stressful day in the hospital. Brandon and Ad Marie were Amazing!!!!!So kind and helpful!! The facility is warm and friendly.People seem like they care, which is unusual from what we have found in this area. Great people!!

My mom has been a permanent resident since April 2017. The staff are wonderful: warm, patient, and attentive. I have not come across one staff member who has ever been curt. They really feel like family, which is the most important quality one would want in a nursing home and the reason for the 5 stars. The facilities are basic, but clean, and the food is good. Parking can be a bit of a challenge. I do hope they pave the parking area in the near future. Also, buzzing in and out sometimes goes over the attention of staff; I understand they are very busy, but there needs to be a more efficient manner to enter and exit.

Clean and very organized facility. Staff is always willing to help. Im glad I found such a great place for my father. I appreciate the 2nd floor staff for their commitment to their patients. You guys are truly amazing.

During my stay at Manor Care Max in PT, took his time and time to give me a personal tour to make me feel more comfortable. Max is very knowledgeable, and he teaches great techniques that helped me reach my goals to transitioning home. I will be for great-full . Anyone looking for a great physical therapist asked for Max when you come to ManorCare! I also want to say thank you to the following staff members for making my stay pleasant. Randy, Evelyn, Kelly, Ginger, Julia, Jeanna, and All the nursing staff.

Staffs are very organized and mindful of each resident’s needs. Good management team in place. Safety of everyone is acknowledged. Residents and everyone else are treated with respect and dignity. Environment kept clean. Students are encouraged to learn.

When I visited the facility the staff that greeted me was so nice. As I toured the home it was very clean and all the residents were happy. They all were excited to see Greg and he knew everyone by name. I recommend this facility highly and have already referred this facility to customers of mine. It is an atmosphere I would be proud to be a part of.

Like to commend this facility and all who partake in the care of residents. -the moment we arrived the customer service and feeling was a sense of compassion. We see such an improvement in my father’s health. All departments go above and beyond to care for needs of the patients. Thank you being apart of my fathers recovery.

BEST REHAB EVER!! My mom has been here 3 separate visits ... She is well cared for and is treated like family!! I will be placed here when i need rehab after my hip is replaced. ALL of the staff are trustworthy they care about their patients & their families the level of caring shows!!

I have a friend I visit at this rehab center. The center is always clean and smells good. The therapy team is top notch! The Administrator, Greg, is friendly and helpful. He took the time to listen to my concern and help resolve it. This place is A++ and has my highest recommendation.

My mother in law Odette Spadi has been in Manor Care twice, both stays were wonderful. She received excellent care and loves it here. She recovered promptly and would like to thank all the staff for there support, love and care. She said if she ever need rehab she knows where to return. Special thanks to Jeanne-CNA and Elena in PT.

I love that fact that Manor Care of Boynton have staff in the community who followed up with my grandmothers care, even after she left the facility. Julie, the patient coordinator, helped arrange a visit from Michele a nurse practitioner, who came to the house and treated my grandmother weeks after she was discharged. This saved us time and aggravation of going to the ER or waiting for a doctor appointment. My grandmother is doing well, thanks to Manor Care and their wounderful team. THANK YOU! Other facilities should invest in this approach.

TashMarie Kerr-Bennett is the best employee here, she helps me a lot, she answers my call with a smile. She does an amazing job and needs be giving a rise. Pt staff is also great!

My family has several experienced nurses in it. When our family member (he’s not a nurse) was recently in this facility’s care, the negligence and incompetence by the staff in caring for his post spine surgery needs was appalling. We do not live in a third-world country! We have standards! DO NOT send your vulnerable family to this facility!

Staff is helpful, friendly and professional. We had originally wanted more feedback since we are out of state and cannot visit our mom; however, the facility is quick to respond if something is not going well and keeps the family informed.

We were very appreciative of all the information that Ginger Dubovick and her staff gave us on long term care.This info helped us understand the difference between Medicare and Medicaid.

I recently had a tour of ManorCare Health Services at Boynton Beach...the facility is very well maintained and the staff starting with the front desk receptionist to the nurses and others in between were very professional and courteous.

I would like to thank Manor Care for the superior care that was afforded me during my long stay at their facility. The wound care I received was second to none and it was greatly appreciated. I would like to give a special thanks to Cindy for her detailed service she made me feel special. My daily care from Joclyne the CNA on the back hall Med Bridge unit was outstanding. Dr Veamontes took very good care of me and im thankful for that. And to Ginger who made my stay a pleasant experience and helped to make my transition home that was a good one. I would like to thank her for her time and help. Once again I would like to thank you Manor Care.

Every day I’m inspired by the care and compassion my coworkers show to our residents and each other. Our administrator, Greg, truly leads by example and fosters an environment that encourages us to always be helpful, caring, and responsive.

I want to thank all the staff for the excellent care my wife received while at Manor care. Especially Pascale for all the help she provided to myself and family.

Facility is sub-standard. It was not very clean and a musty smell engulfed the entire building. The staff is friendly, but tentative care is an issue as there is hardly any follow through with the required medical needs and attention as directed by surgeon. Even the simple task of daily cleaning and redressing a wound didn’t happen. Staff seems entirely callous to patients’ needs.Language barrier is also a serious issue and makes clear communication a problem.Avoid if possible.

Great place to work! Love all my patients and staff...it’s like a big family

Bennisha is a great CNA. She takes such good care of my mother. Jocelyn alway goes the extra mile, she does my mothers hair everyday in a new style. Celeste CeCe is also very friendly and helpful. thanks for doing such a great job.

If your looking to excel yourself in the medical field. Manor of Boynton is offering a tuition free Certified Nursing Assistants Program. Morning and evening Classes are available. Stop by or call HR for more deatails. #Free CNA Classes#

I been at MCBB for almost a year now. I couldnt be happier with the care. From all the physical therapist to housekeeping, these health care workers are the best I ever met. Nurse Dominta, Freshnisha & Dorothy are caring and amazing. CNA Marie A. , Elizabeth, Maria G. are my angels. I want to thank everyone for their hard work. They make you feel like a human being, notjust a patient in the bed. I wouldnt want to go anywhere else.

Excellent care for my son - nurses and aides appear to really like working here and like their jobs. The physical, occupational and speech therapy techs are some of the best that we have encountered since my son had his stroke in November 2014. CLEAN and well maintained..

Mr. Docteur was very nice and pleasant with all staff especially CNA Jeanna B. was a big help to my recovery.

An outstanding place for skilled nursing and long term care! Staff is tenured, dedicated, and friendly. A+!

I am an employee of MCBB in which I am proud to recommend Residents and Employees to come and be apart of the Manor Care Family. With caring dedicated staff from all departments and excellent physical therapy. All departments take pride in caring for the residents. I have been working with Manorcare for over 4 years and would heart fully say we are work family with your family. If a concern arises we strive to correct and resolve it immediately Please stop by as a resident/family member for a tour and if as a potential employee for an application. I highly recommend anyone looking for a great rehab and LTC facility and or job. Great Job MCBB! . I would like to thank you for your time in reading this review and hope that you feel the same passion that I do.

Among the fabulous staff at Manor Care, the patient care coordinator Julia Resende goes the extra mile . She has helped me with my dad,who is a long term care resident, above and beyond my hopes. Manor Care, and the family members of its residents, are fortunate to have someone as dedicated and responsible as she.The 2nd floor nursing staff are also exceptional. They are dedicated, caring and always helpful.Recognition must also be given to the 2nd floor aides, and in particular Marie A. She has cared for my dad for over 5 years and her devotion right from the start when he became a long term resident made the adjustment and every day there better for him. We are indeed blessed to have her.

EXTREMELY disappointing experience!!! My mother was a patient at the the ManorCare of Boyton Beach for three weeks of rehabilitation and I would NOT recommend this facility. Despite numerous efforts to page the doctor on call while my mother was in their care, my phone calls were not returned. In addition, when I finally scheduled a firm time to discuss her care with the team assigned to her treatment, the physical therapist and medical / nursing staff did not attend the call. If you are looking for a caring environment for your loved one or family member, this is NOT the place.

We are so Thankful to all the staff for taking such good care of my mother. Vestha C. goes above and beyond.

Extremely unprofessional nursing staff. When issues arise, they are not fixed, nurses merely alter the documentation in order to cover themselves in order to hope to avoid fault. They even verbalized a threat, but of course denied it taking place. Staff, including management, does not advocate for their patients they are supposed to be caring for. However, the nurse Dorothy and therapy staff were very professional. Very poor nursing experience at this specific ManorCare.

PLEASE STAY AWAY from this facility. They are unprofessional & try to hide what they do. We would never want anyone to experience what we went through with our precious loved one watching him go through the pain & suffering that is allowed there. I would give this a no star rating unfortunately the lowest I can go is one star.

The very worst care I’ve ever seen and my Dad has been in multiple facilities. They actively mistreat their patients and the facility is filthy there is blood on my Dads wall from his IV coming out that’s never been cleaned and I have physical proof on pictures - my father who was in for a foot infection/ did not receive his daily foot treatment recreating the infection in his foot. When I complained I was told they “still didn’t have the soak medicine” this has now been going on for two days recreating the very infection he’s in the facility for - they should be shut down.

My mother was sent there for physical rehabI have never seen my Mother so upset with the care she received. The staff has shown her no respect or concern throughout her stay. They ignore her requests for assistance to the bathroom and leave her in wet diapers .The dignity of a patient is paramount in healthcare especially for the elderly that must continue by on us for their basic needs.The humiliation that my mother has been subjected to by your staff is unconscionable.It beyond sad that any human should be treated so horribly in their end stage of life

Good work environment. Great coworkers.

I have been quite pleased with the care that Manorcare provided my dad post-hip fracture. I am a physician and I certainly was concerned about the myriad of poor reviews. To my surprise, I found the staff to be friendly and helpful both to my dad (and to me when I called for information). From the nurses, nursing assistants to the case manager (Ginger) I found them to be caring. For example, I walked up to Brandon (an RN) and asked if he would walk with my dad one Saturday evening. He was busy doing an admission but was more than happy to help out with a smile on his face when he had finished. (BTW, I did not notify anyone that I was a physician so my dads treatment was not affected by that fact). Hey, theyre not perfect but they do try.

I have had my father in MCBB on the Rehab and LTC side -during his Rehabilitation and stay there. I would like to say they showed complete compassion and professionalism. From the decision of admitting-the Admission Department was warm and wonderful in answering any and all our family’s questions, the Nursing and Rehab dept getting him back on his feet-along with the other Depts which helped our family with this discharge planning to an assisted living facility. The Administrator and facility took excellent care of my father-not to mention he still talks about the staff and how he misses them.

The photos are quite apropos. Please notice the lack of people in the photos. Because the ones that are here treat you as if you are invisible! Kind of tough on the heart and soul. Reminds me of the Hotel California you can check in but you can never check out

Very friendly staff. The facility was very clean. Would definitely recommend.

My mom was there post hospitalization last month. I read a few reviews prior to her going there. Wow! It was disgusting! I would never send anybody there ! The nursing staff were terrible. They almost killed my mother! she had to return back to the hospital due to the poor assessment skills the nurses have. Never once did they listen to her lungs. She came out of the hospital with a new diagnosis of congestive heart failure and MI. So you would think the nurse would monitor her cardiac status. I complained every day to the supervisor regarding the lack of nursing care and knowledge that the staff had. I can’t believe they even called themself nurses. They had no commonsense. When she was having respiratory and cardiac issues it took them a long time to answer the call bell. I myself am a nurse for 30+ years so I have knowledge on what the care should have been so again if you want your family member dead it would be a great place to send them otherwise STAY AWAY From Manorcare!

MARCO MONGRUT NOW IS PART OF MANOR CARE.....TOGETHER WE TURNED THE BEST PLACE OF THE WORLD ON HUMANS CARE....THANKS

My Mom has been at this facility for 5 almost 6 years now. I have come across some great nurses and staff CNAs throughout her time being there but within the last year 1/2 this place has gone down. The nurses on staff now are not very knowledgeable and most act as if they can care less. Dont ask to many questions because here comes the attitudes. Why would anyone have an attitude about someone just wanting to know that their love one is okay & safe. My point is Manorcare of Boynton is not a bad place you just have to stay on top of things and hold the staff for doing their jobs because thats what they are there for. You dont come to work to gossip and give attitude you come to work & take care of the patients and be of assistance to the patients families. My advice to management hire qualified people and people that are willing to work who care about the patients

Horrible place, you can never get anyone to come and help you to the restroom, you can sit for hours waiting, they are mean, they act like you are bothering them when you need something and their wound care person is so rough. I feel terrible that I put my mother in this facility. I wouldnt recommend this place to anyone.

My Mom ended up passing away of brain cancer after staying in Manor Care for months. Told she had a stroke by JFK hospital released to Manor Care. After her insurance would not pay any longer she was released from Manor Care. She became worse and I took her to the ER in Miami and they diagnosed glioblastoma. She was in and out of JFK and Manor Care from February 1, 2015 until April 23, 2015. She had many CTs, MRIs. She was at my home having out patient therapy while her condition was declining rapidly. Baptist Hospital in Miami diagnosed her with Glioblastoma on June 22, 2015 and she passed away on July 18,2015. I constantly asked to see the doctor at Manor Care and voiced my concerns to the staff. For months trying to force my Mom to recover from a stroke she did not have was a waste. She could have been treated for Glioblastoma and maybe had a better quality of life. Or she could still be here. I know someone who was diagnosed with Glioblastoma five years ago and is still living. When a patient is not making progress, is depressed, and showing signs of increasing dementia look for the problem. My mom was too young for all the problems she was having. She was having them because she had brain cancer and it should have been an easy diagnosis.

Great team and place to work.

Nice welcoming staff!

Great place to work.

Thanks to all the staff! You guys have gone above and beyond my expectations.

Great people!

If you want a place where the nurses have no sense of urgency and couldnt care less about your loved ones, come on down to ManorCare in Boynton.

I will withhold my review until someone from the facility returns my calls. Ive left 2 with your billing department and it has been over 2 weeks. No response yet. Perhaps publicly requesting someone to contact me will induce a reply.

Creepy, smells like urine, gross

Not enough help.

My mom who has dementia was a patient at ManorCare for rehab. She broke her ankle and needed surgery. The care she received at ManorCare was absolutely disgusting. I have a power of attorney and not once did I receive a call to update me on her condition I try reaching out to staff and left numerous messages and nobody ever got back to me. They changed her medicine and gave her something very strong without without discussing with family first. They also did not give her the memory medicine she needs. They never once called to go over any of her meds with the family. We feel lucky that we got her out of there alive. The nurse practitioner who gave her the strong meds without consulting us should be fired. We are consulting with a lawyer at this time