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Jerry L. Butler, D.D.S., M.A.G.D
851 Blowing Rock Rd, Boone, NC 28607, United States
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Review №1

I had the pleasure today of being treated by Dr. Butler. I am visiting North Carolina from Florida and had a temporary crown break. Tracy, one of Dr. Butlers staff, quickly got me an appointment. Dr. Butler was extraordinarily thorough. He took his time to explain some other dental issues that became apparent to him. He gave me a comprehensive treatment plan to follow when I return to Florida. His fee was unbelievably reasonable. If Dr. Butler was practicing in Florida, I would have no hesitancy to switching my dental care to his practice.

Ja
Review №2

This is the best dentist office in the nation and possibly the whole worldButler is amazing and the best at what he does and the ladies at the front go above and beyond to make sure you are set before going out the doori love the 2 ladies up frontthe ladies up front also take the time to make sure that your insurance does their part and they work with you to make sure you getting the best paymentsThey truly make me feel right at home when im there .. ahhh I LOVE THIS PLACEALSO , The dental hygienist is so good at what she does .... shes awesome

Su
Review №3

My husband went in to fix a broken tooth - he was happy with Butler, so I made an appointment for a cleaning because its been 3-4 years since my last. I have good teeth, brush 2x/day and floss 2-3x/week; some gum irritation occasionally. I go in, he and his staff are very nice, they take an Xray. My only complaint is 1 filling I had done as an adult that has a rough spot - and has ever since I got the filling - he tells me after an exam that its because I grind my teeth (That is also what he told my husband his problem was). Wrong, the filling was rough from the get-go. I also told him how I have problems with -caines that make my heart race - he told me he participated in a study that proves theres no connection with -caine numbing shots and heart/fainting issues. Strike 2.Finally, he begins his gum probe - mind you, this is before the cleaning and I have never had the dentists examine my teeth BEFORE they were cleaned - and jams that probe as far in as he can so that he can tell me my gum pockets are in terrible shape with 100% bleeding. Well, of course theres 100% bleeding when you assault my gums that way. My gums RARELY bleed when I brush or floss. The hygenist then begins her assault which Im convinced took off some of my enamel.Then, when its over, they try to schedule me for another appointment 2 weeks later to check the gums again. No. Thank. you. And flash forward 3 weeks later, my gums are still throbbing occasionally on one side. I personally think this guy jammed what tartar/bacteria I did have on my teeth/gums further down into my gum pockets by poking me before I had a cleaning.I will not be going back there.

Ch
Review №4

Very friendly and very knowledgeable. Treat patients like family members. Have had multiple procedures here and will be back. Always feel welcome here.

Ni
Review №5

If you’re looking for a dentist in the area Dr. Butler’s office is your place. Dr. Butler and his staff are some of the most professional and helpful people you’ll ever meet. You can trust that they care about you and are there to make sure that your needs are met. Did I mention that they’re friendly?! Yes, no snooty employees who act like they have no time for you here. Folks, these people care and it shows! Patriotic too...they take care of our Veterans. And for that I wanted to say, THANK YOU! Much appreciated!• Clean• Professional• Covid-19 Precautions• Helpful• Friendly

ma
Review №6

Seems like the staff tried to sell my son and girlfriend on every treatment possible, with zero regard for cost, emotions, or personal past. Hell, the dentist even tried to recommend vitamin supplements. Seems like they are used to being able to take advantage of college students who have to call home and get everything approved by their parents. This place is sickening, the staff are rude, and all they care about is money, trying to get 2 visits out of a cleaning, and literally prodding my sons gums til they were sore for days afterwards. Never again

Sp
Review №7

Great experience with Dr. Butler and his staff. Left me with a great smile!

Ti
Review №8

Jerry Butler & his team have been my dentist & my familys dentist for years!! Let me tell you how impressed we are w/ Dr. Butler and his staff...we drive 2 hrs 1 way from Charlotte to see him b/c his office & his delightful staff have cared for our dental health better than any dentist EVER has & its a rare find in todays world!Dr. Butler, his wife & the staff have warm personalities, professional mannerisms, always greet us w/ a smile & follow up as if we are family!!!

Ro
Review №9

Thank you for taking care of my teeth and smile Dr. Butler. I appreciate all the time spent educating me on the correct way to take care of my teeth. Whether a clients questions are of a brushing nature or saving a tooth, you will find Dr. Butler answers straight forward, in laymans terms and if there are options, he will give those to you also. My wife and I have been seeing Dr. Butler for almost 10 years. He and his wife Lois have a friendly office with a most helpful staff who all interact well as a professional team. I would recommend his practice to anyone wanting confidence that he can provide the best oral care for anyones teeth and smile.

Ky
Review №10

Dr. Butler was incredibly professional and seemed to genuinely care not only about my dental health, but my life in general. He always asked how I was doing in school and what my plans were after I graduated. During one of my visits I told him I planned on going to law school and he offered to put me in contact with his son, who is an attorney, for some great law school advice/input.On my first visit he noticed my bite was messed up and as a result of that my molars were wearing down way too quickly. He told me I needed braces and I told him that I had, in fact, had braces for 3 years. He asked who my Orthodontist was and he called him up that day to tell him he needed to re-fix my teeth because the job he did was not sufficient!!!! Ive seldom met any other healthcare professionals that would go out of their way to help out a patient like that. He is truly a one of a kind stand-up guy.I would highly recommend him to anyone in the Boone area looking for a sharp, knowledgeable, and skillful dentist.Its also worth noting that his prices are on the higher end compared to a lot of other dental professionals in the area but in my opinion, he is worth every penny and at the end of the day you get what you pay for! If you have good dental insurance then the prices are super cheap.He is the closest/most convenient dentist to campus and there is more than enough parking.

ca
Review №11

The best experience I’ve had at a dentist office by far! Would recommend to anyone

Ch
Review №12

I’m a veteran that just moved to the area. Most Doctors of any kind usually pass on providing care to veterans because of the horrible hassle in dealing with the V.A. Dr. Butler not only took me in, but was the best dentist I’ve ever been to with a staff that’s miles above any other. They are super nice folks, and truly care about the individual. They go to great lengths to make you comfortable, and take care of any and every need that you have!

Ch
Review №13

Dr. Butlers prices are higher than any other office in Boone, I called around and checked because they assured me that they are the same or close to other offices. Dr. Butler and his wife are really good at making you feel bad about yourself especially if you cannot afford or simply say you do not want to do a recommended procedure I just hope that this helps someone do their research before going. Beside manners and professionalism is not happening at this place. PLEASE STAY AWAY FROM THIS MAN.

We
Review №14

I can not believe that Dr. Butler still has patients. Looking back I should have sued him. I went in because I had some irritation with my toungue. He told me my wisdom teeth were infected and I must get them out immediately. Trusting him I had his office remove the teeth.Following this the recovery took weeks and I got TMJ. When I went to have a physical done for the US Air Force they took an x-ray of my mouth and discovered that several pieces of enamel were still in the extraction site as well as ALL of the root tips. I had to have a second surgery to have the bits removed. To add insult to injury they, Jerry Butler, severed the nerve in the lower left side of my jaw and the left side of my tongue is numb and I cant taste to this day which is almost 8 years later.

Mi
Review №15

Imagine this, a great dentist who takes time to listen! Takes care all your medical dental needs and follows up to make sure all went well. Love my dentist.

Az
Review №16

Dr. Butler and his team are very kind, attentive, and knowledgeable. Especially Dr. John Sands, an outstanding dentist. Dr. Sands explains all procedures and is very skilled and helpful. He is also very responsive and willing to answer any questions or concerns one may have regarding the dental procedure or what steps to take after the procedure. You will have an amazing experience at this practice.

Am
Review №17

I have been having some work done and the staff has been amazingly helpful and supportive. Dr. Butler is friendly and supportive in helping me get the smile I desire.

Ka
Review №18

I have been looking for a dentist for a while and my boyfriend directed me to Dr. Butler. I got a tour of the office and such when I first went in and it was REALLY interesting, this also helped me get to know them and them get to know me!So I did the chat with the dentist and such and it was great. after the x-rays he told me the things I needed and we started working it all out.What I find really nice is that they will work with my wallet! Im pretty straight forward about what I can and cannot do and they are all very understanding! Im not pushed into anything and the way that we have been working the appointments out is the more urgent things first that I can afford!Also what is really nice is that the wait for the dentist is not very long!All around, I REALLY like this Dentist and all the people who work there and I would/have recommended them to a few of my friends! Its been a great experience and they really care about the patient! Especially if they have certain fears dealing with shots or other things of that sort!great place, friendly folks!

Ka
Review №19

I will admit, I am a very new patient of this dentist, but by no means on my first and second visits did I feel as though Dr. Butler (or any of his friendly, accommodating staff) were trying to sell anything. No, I do not work there and I am not a family friend of anyone who works there. I am just a consumer giving my honest opinion. As far as the pricing and rates go, what do you expect decent to very good dental work to cost you? Of course depending on what you have done during the visits. Dentists, doctors, etc are of course going to be expensive, but their staff are more than willing to work with people as best as they can to provide the best dental care for a reasonable rate. So far, this is the most affordable place Ive found in Boone to do the work I need to get done on my teeth.

Sa
Review №20

I am absolutely terrified of the dentist and had a horrible experience with high country dentistry and waited over a year to see another dentist and Im so glad it was here!! Dr butler and his staff always make me feel extremely comfortable when it comes to my teeth and what they are doing. I recommend anyone who appreciates kindness and excellent care in or around Boone!

Da
Review №21

I went to Dr. Butler for a space in my front teeth to be fixed, and he was extremely helpful with everything. He explained to me what caused the gap to happen, recommended that I get a TMJ appliance for sleeping to prevent excessive clinching. I cant tell you how much it has helped since then, Anytime I forget to wear the TMJ piece, I can feel the discomfort in my teeth for the entire next day. He also helped me with all the lack of dental hygiene that I had. Since being a patient there for a little under a year, my teeth have never been so healthy and looked so good. I have never been a fan of the dentist and now I look forward to all my appointments with his staff. They are some of the nicest and most knowledgeable people I have ever met. He fixed my gap in my teeth and they look like they were perfectly straight and normal like they were 5 years ago!I would 100% recommend Dr. Butler and his staff to anyone who needs dental work in the Boone area or even make a trip to see him if you arent. These people know teeth and wouldnt steer you in the wrong direction!Thanks Doc for all the work you have done for me!

Ca
Review №22

I had a really bad experience at a previous dentist that left me worried and nervous to go to the dentist. But this staff and Dr. Butler are amazing! They do tremendous work and make you feel like they truly care about your well being! Definitely one of the best dentists I’ve ever had.

j
Review №23

Dr. Butlers front office staff Tracie and Phyllis are very helpful. Dr. Butler is transparent about what his plan is for your dental care. Ive gotten regular checkups, whitening, and SureSmile (Invisalign) here, all with no problems. I recommend Dr. Butler to everyone!

Ma
Review №24

They told me for years that I’d be able to get my wisdom teeth taken out at 17, but on my last visit, they said “they’re not even close to ready” going off of the exact same x-rays they had looked at when they said they’d make an appointment 6 months out to get them taken out. They also ignored my drug allergies and gave me medication I was allergic to *every time* my mouth needed to be numbed.The receptionists are incredibly unprofessional. I went to Butler throughout my adolescence because I was covered by Medicaid and nowhere else in town would take new patients, then the last visit before I lost medical coverage the receptionists go on a rant about how awful universal healthcare would be... you know, the only way I would be able to be seen by a dentist in my adult life. I was then and still am years later, absolutely repulsed.

L
Review №25

I have been going to Dr. Butlers office since about 2004. I have a cleaning a couple of times a year, have had a few procedures completed, and have been fitted with a TMJ device. Altogether, Dr. Butler, the dental hygienists, and office staff have always been kind, courteous, knowledgeable, effective, and efficient. The appointments are on time and the scheduling is easy. The location is also convenient. I have had only good experiences with them, and I highly recommend this office!

Al
Review №26

Dr. Butler has improved my TMJ problem already in just a few short months. His staff is personable and very friendly, some of the sweetest people in Boone! Choosing this dentist is the best decision I could make for my teeth!

mo
Review №27

I went to Dr. Butler for extremely receding gum lines. He told me to brush my teeth more often and see if the gums grew back on their own. Receding gum lines are not reversible.Unfortunately, I made the mistake of mentioning that I get migraines, so Dr. Butler convinced me to get an appliance for TMJ. After using this appliance for 3 months and not getting any migraines, I tried to explain to him that a lack of headaches was not indicative of the effectiveness of the appliance since my migraines come in clusters. He told me cluster is a phrase they use that means nothing. He then proceeded to tell me that how and where my migraines occur is wrong.Dr. Butler was also extremely condescending and constantly referred to my little hands and little mouth - Im almost 30.The final straw is that he rarely used a mask when working in my mouth. If I could give him 0 stars, I would.

Wi
Review №28

Mr. Butler went above and beyond the call of duty with the work he has done for me and my family. He helped me in times when he knew I could not afford to have done what I needed to have done and he did it because he cared about my health and wellbeing. As far as telling me what I was doing wrong and how to do it right, that is what you need a dentist for in the first place. If we were doing things right we wouldnt have to visit a dentist so evidently we need to be told. He and his staff are some of the nicest people I have ever had the pleasure of being drilled by, (Ha Ha), and if you didnt have a good experience with them than I would say you are one of those people that never have a good experience anywhere.

Ch
Review №29

Dr. Butler is a wonderful dentist and is great at his practice. I have been to others in the area, and the care you get from him is well above and beyond. Super professional and well involved in the Boone community. I highly recommend him to anyone!

Se
Review №30

The staff is extremely friendly and helpful! Ive been going to DR. Butler for a few years now and have always left with a smile on my face. Great dental professionals and wonderful people all around!

La
Review №31

Dr. Butler is an experienced dentist with a specialty in serving patients with TMJ/bite adjustment issues. His staff is friendly and extremely professional. Ive been a patient for over 15 years and have been very satisfied with Dr. Butlers clinical services.

Ra
Review №32

Ive been a patient of Dr. Butlers for years now!! His service is excellent!! Super friendly and easy to work with!! Going to the dentist isnt always a pleasant experience but Dr. Butler genuinely does his best to make sure youre comfortable! I had horrible dental hygiene before I got insurance and started seeing Dr. Butler. Since then, Im now cavity free and have had all manners of work done, from basic fillings to crowns and root canals to fix all the problems poor hygiene created for me. The comfort that Dr Butler insured during every one of those procedures made the experiences worth every dollar I spent. I would recommend him to anyone!

AR
Review №33

I and my wife, having recently moved to the Boone area, had our initial dental appointments with Dr. Butler, and can concur, and identify with, about every comment made by all of the other 1-star reviewers. We will not be returning for second appointments.

Sp
Review №34

Dr Butler, Phyllis, and the whole staff are professional and friendly. This practice has years of dental expertise and southern hospitality. If your family needs a good dentist, go here.

De
Review №35

Great place ! Dr.Butlers new associate Dr.Sands is just the nicest. He talked me through the whole procedure & it was painless. Im definitely coming back

Ma
Review №36

Had a mercury filling that had no sensitivity what so ever replaced with new material and now when I drink cold water it’s extremly sensitive, was told by me butler, he couldn’t “see” any holes and that I needed a root canal. Absolute non sense, will never go here again

Ju
Review №37

To anyone who needs a dentist in the Boone area should go see Dr. Butler. Dr. Butler and his staff are great!! I have never had a dentist visit that was as enjoyable as today. Dr. Butler helped me smile again and for that I am very grateful.

Re
Review №38

Dr. Butler and his staff are amazing and great to work with. They really care about there patients. You will love having Dr. Jerry Butler as your dentist.

Ga
Review №39

Just starting my vacation when my crown came out at lunch time- I called this office and they got me in within the hour- extremely friendly and accommodating. Now I can start my vacation without stressing over my crown.

Dy
Review №40

What a great experience! Dr. Butler and Staff are so friendly and helpful.

Ro
Review №41

Worst office visit Ive ever had in my 46 years of life. Wouldnt take my dog there, first he goes into his sells speech and then how ive never taken care of my teeth in my life then had the gall to prescribe me two drugs not recommended for a diabetic or someone with asthma good thing i look up everything prescribed by any Doc if you want to call him that. WARNING STAY AWAY FROM THIS IDIOT

Al
Review №42

Great doctor very straight forward and honest. Receptionists are the nicest ladies!

Da
Review №43

From the time you walk in until the time you leave, you feel like family!I met Dr. Butler and his staff while attending ASU 2011-12. I had concerns with spacing after braces and my confidence was at a low. Dr. Butler carefully examined my case and recommended me for bonding and MTM (clear retainers for spacing). Each visit was/is a pleasure. Dr. Butler is kind and intelligent. The staff are all genuine, friendly and willing to answer any questions. You feel like your at home when you walk in. Phyllis handled most of my calls, emails and appointments and she is just wonderful. After completing the treatment nothing could wipe my smile away. Very pleased with MTM and bonding. After 4 years, I have moved over 2 hours away and began searching for a local dentist. I went to one visit elsewhere and right away, I knew nothing compared to Dr. Butler’s office. Phyllis was able to get me an appoint to that same week so a second opinion on a concern. The thoroughness and thoughtfulness of Dr. Butler is uncomparable in this area. Staff are all still amazing 4 years later. I have NOTHING but great things to say about Dr. Butler, Phyllis and each of his staff members. I will forever be thankful for them and there dedication to my smile!*Highly recommend for cleanings, MTM and bonding. Clean office. No hidden fees, over-charging and willing to work with students.

Av
Review №44

The Butlers are very amoral, shady people. I would not ever trust this man to work on my teeth due to the way he and his wife treat the poor college kids who live in the slum he owns.Obviously theyre writing fake reviews or cherry picking people with good experiences and incentivizing them to review them. DO NOT trust this man. Everyone in Boone knows about the Butlers. The only reason hes still in business is because the college kids come in knowing nothing and dont have any closer options. If this wasnt a college town they wouldnt still be here.

An
Review №45

Ive lived in boone my whole life and this is the best dentist in town by far

Da
Review №46

Long of the short: this guy scams people.Went in for a root canal. Simple. One tooth. Jerry comes back with a list of 10 other things that need to be done: mainly cavities. I was shocked. You see, I have been going to the same dentist my whole life, and if anything ever came up I would get the work done right away.Now for all the sudden a dozen of my teeth to be messed up and need work threw up a red flag.Either way I needed to root canal done so I had him do the first part of it and decided to wait to get it finished by my normal dentist.Fast forward a couple months and I end up in the hospital for a blood infection. An infection that my regular dentist figured out was from this root canal I got from Jerry. He screwed up and left an air pocket in my canal and it lead to a blood infection that put me in the hospital for a couple days.I have since talked to a few other people and they have said similar things: That they go in for one thing and Jerry, I refuse to call him a doctor, comes back with a list of things that also need work on.DO NOT GO TO THIS OFFICE. There are plenty of other dentists out there.Also found out his partner, younger guy, that works there, is also known in circles around Boone as shady.

Ti
Review №47

Awesome place and service. I trust him with my children and would recommend him to anyone.

Ho
Review №48

Beware,I have never left a dentist office more outraged, absolutely the worst dental experience ever.So I make an appointment for my son who is having a tooth ache. We had been looking for a dentist closer to home. We get to his office and we are the only patients there, after filling out the paper work the receptionist wants to give us a tour of the office.OK, well thats different but kind of sweet I think.First stop at table of mouth appliances for jaw adjustments...interestingSecond a table with teeth implants ...ok interestingNext the various appointment rooms, finally we get to a meeting room where we will have a consultation with the dentist.So he comes in sits across from my son and I , we chit chat for a couple of minuets and he instantly tells my son his jaw is out of line he can tell by the way he moves his mouth and ask if he ever has head aches.(of course he has had a head aches who has not at some point) Remember we are here because we believe he has a cavity. He precedes to tell us his jaw is out of alignment and needs adjusting. He gets out his handy skull and shows us why jaw alignment causes head aches. He has yet to look in his mouth.My son does not have head aches very offend and this is not why we are here...Finally he gets an X-ray, after looking at his X-ray he started his sales rants about his teeth being to small and to far back in his mouth . My sons wisdom teeth, he would have had removed 4 years earlier...my son is 17 so he would have taken them out when he was 13...Really??He starts to slam his orthodontic work and tell us everything he thought was wrong with his teeth, how he thought our orthodontist did a terrible job ...FYI Our orthodontist has been voted #1 in western NC.Shocker... wants to do jaw alignment & 4 implants ect,ect...I keep reminding him we are here for a tooth ache!!!This guy has no conscience & 17 year olds can be a bit self conscience, bad combo... he played right into that.I was fuming when we left and my son was deflated....all of this for only 150.00 ....Still has a tooth ache.Stay away, he is more used car salesmen then dentist.

Ra
Review №49

All 5 stars fake reviews

Jo
Review №50

Very nice people

Information
27 Photos
50 Comments
4.1 Rating
  • Address:851 Blowing Rock Rd, Boone, NC 28607, United States
  • Site:https://www.drbutler.net/
  • Phone:+1 828-264-5858
Categories
  • Cosmetic dentist
  • Dentist
  • Pediatric dentist
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–3:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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