My mother and I had spent some time looking for a different eye doctor after having issues with our previous eye doctor. I thought Sams club optical might be the place for us to try next. My mother s experience was nothing except disrespectful. My mother worked with a doctor had no professionalism. I believe his name was Jay petersen or something similar.My mother informed him her previous eye doctor had given her daily contacts to try for her recent trip, and he was calling to get the prescription. However, when he called he states I dont know if shes lying or not all while my mother sat patiently and quietly. He did not simply say this once but two or three times. This doctor could have simply said he was calling to confirm the prescription but instead essentially accuses my mother of lying and being deceitful. Why?This is such poor professionalism. I dont know if it is because my mother had a heavy accent and he thought she would not understand or listen. Regardless of what his thought process is I would advise anyone and everyone who wants respectful service to avoid this eye doctor especially if you are a minority. I am so disheartened and sad with this experience. My mother and I will be taking our business elsewhere.

My experience was wonderful. I was helped selecting frames and when my glasses came in there were a few adjustments of the nose pads. I made an appointment for the following day to adjust them a little more. Laura was so patient with me and adjusted them perfectly. I highly recommend Sams Optical at the Bloomington location. They are there to serve and go the extra mile to satisfy their customer. Their prices are very affordable, my rx was spot on and in a beautiful frame. Thank you, Mrs. S