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My Community Dental Centers Big Rapids
14435 Northland Dr, Big Rapids, MI 49307, United States
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Ke
Review №1

I love the care and kindness I have received at My Community Dental! Excellent service and I appreciate the prompt attention when I broke a tooth. Excellent care! If youre looking for a new dentist, this is definitely the place to go! Crystal is a fantastic hygienist too! Thanks so much!

Sa
Review №2

The ladies here were amazing! I was so nervous, they kept me calm and did a great job.

Sa
Review №3

They are awesome, kind and friendly. I have been there a few times now, and every time I go it’s a warm and super friendly environment. Thank you so much for the awesome care.

Ja
Review №4

The staff at My Community Dental are great! Friendly and they do wonderful work. I have had very bad experiences with dentist in the past but they made it a stress free painless experience.

Ol
Review №5

They got me in quickly for an emergency appointment to have a wisdom tooth extracted. Very polite, prompt, professional and compassionate. Highly recommend this facility

Ab
Review №6

I absolutely love this place! They are amazing with patient care and just overall make you feel so comfortable. They are amazing with kids too. The entire staff is kind and welcoming. We switched the whole families appointments to the big rapids location 💜

Na
Review №7

The ladies are wonderful. They keep me comfy and calm while I get work done! :)

Da
Review №8

The dental nurses and assistants where very good and prepared me very comfortably and completely. My dentists were very much explaining and guidance oriented. The Dentist that pulled my teeth, my second time in his care, is a champion.

to
Review №9

Went for a fillings appointment. Everyone was real nice and very personable. In and out in a little over an hour. Very clean.

Am
Review №10

So I had my appointment and when I walked in she told me that I never confirmed my appointment when I have proof that I did. Had to schedule it for a later date. Ive been waiting years to get my teeth fixed and ever time i go theres always a problem. Last time I went in they were gonna do filling but rescheduled it. Thought I was finally gonna go in today because Ive waited 2 months at this point and now I have to wait longer. They ended up giving my appointment to someone else. Very disappointing

Mi
Review №11

Great service and explained everything they were doing as they preceded with what did I was pleased 100%

Li
Review №12

Very nice and helpful. Friendly. Respectful.

Al
Review №13

Highly recommend My Community Dental of Big Rapids for any dental needs. The entire staff is knowledgeable and friendly. They went above and beyond to help with my emergency situation.

Je
Review №14

Unprofessional and didn’t have the best bedside manor if you will for kids didn’t make my son feel comfortable when he was there.

Ni
Review №15

They are amazing. The explain everything in the beginning and then they still walk you thru what they are doing in the process

Ta
Review №16

I waited in the waiting area a short amount of time got in because I believed I had infection in my gums and after a good exam it turned out to be something not at all harmful or anything I have to worry about

Ka
Review №17

This dentist office makes you feel very safe & secure!. I have had nightmare appointments elsewhere. Very friendly, reassuring and great quality work!. I have never been more impressed with dental work in my life. They have made me love my smile. Every single person who works in this office is always smiling and friendly.

So
Review №18

Everyone is very patient and kind, I am so thankful I have such a wonderful place to take my foster and adopted kids to. Every one of the kids in my home have varying levels of trauma, and My Community Dental takes the time to make them SO comfortable - they actually look forward to going to the dentist.

Ju
Review №19

The day of my appointment for a filling i got a call stating that the dentist was uncomfortable giving me nitrous i have anxiety and nitrous helps me to relax the appointment was not as bad as I thought it would be thank you Dr Boyd and staff

Da
Review №20

Great place to go for dental care.. kind ,patient, my whole family goes all bery happy

I
Review №21

They’ve always treated me with respect and dignity. They are lovely people. They come up with a dental plan to address any issues and make sure you are comfortable with the plan prior to moving forward. I wouldn’t go anywhere else; I’ve been with them 7 years. They are the best dental facility in West Michigan!

Ca
Review №22

Everyone was very nice and thoughtful and spoke to where I understood everything they were saying

Di
Review №23

I am so happy with this office. Everyone treated me like I was family. Called and got in right away with an emergency. They helped me make a plan to take care of my teeth. Plus it is totally affordable. Thanks everyone!

ta
Review №24

My kids and I have been going here for years no matter what insurance we have because I have never been to a dental office where every single person is helpful, kind, makes you feel comfortable, dont pressure you into unnecessary work and gives you any options available for the work that is needed. Honest, friendly, patient, good hardworking individuals.Thank you for all you do.

Ci
Review №25

Staff was really kind, and my procedure took much less time than I thought it would.

Ph
Review №26

I was very surprisingly pleased with the care I had in the last two days. Trying to find a new dentist is not easy and everyone was very kind and thorough. I would highly recommend this office.

Cy
Review №27

Amazing staff and extremely quick service had a tooth pulled within 2 minutes of the procedure

Be
Review №28

The staff here are wonderful! From the moment you walk in the girls at the front desk are so very friendly. The hygienists and Dentist make you feel relaxed and comfortable. The employees here are phenomenal.

Vi
Review №29

It was very calm , Dr Stevens was very gentle and told me everything he was going to. A great experience. I recommend them for your dentist needs. Very satisfied. Thank You

Mi
Review №30

I would just like the same my hygienist always treats me with a great deal of respect and care and she goes above and beyond to make me feel comfortable. I also would like to thank the friendly reception staff as well for being professional and always having the office looking clean and nice.Michael Davis

sh
Review №31

Very kind people. Very organized atmosphere. Prompt, and really seemed to care about your health.

Je
Review №32

I was prescribed an anabiotic that has potentially deadly side effects with the heart medicine I’m on. I was able to look up and find out about these interactions in under 30 seconds. Why couldn’t this dentist office do that?! I basically paid $40 to be prescribed a medicine that could kill me.

Am
Review №33

Very friendly. Very clean. Nothing to be afraid of. Respectful. Fast.

Sh
Review №34

The staff is awesome, polite, professional, courteous. Couldnt ask for a better Dental office.😉

Ka
Review №35

Thank you for the great experience for my 3 year old daughters first appointment! Thank you, for both myself and daughter!

Do
Review №36

I just love this place. Very nice employees and very good dentist. Always on time with my appointments. I recommend this place to all.

Jo
Review №37

Best dentist I’ve been too! I walked in with an emergency situation and didn’t have to wait long at all. They took care of it right away, made sure I was comfortable and were very informative! I highly recommend My Community Dental Center! You won’t be disappointed!!

Ci
Review №38

I always get in with minimal wait, and staff is very professional and caring.Today was just to get an impression for my upper partial, so didnt take long at all. Have always been happy with their service.

Wo
Review №39

Had all my teeth removed today and every two that he extracted he would ask me if I still wanted to continue he did marvelous.if I could leave 20 Stars instead of 5 I would thats how good of a job he did and how caring he was about my comfort.

Au
Review №40

Before I met Dr. Stevens I was afraid to go to the dentist. Now, don’t get my wrong I am anxious but have been doing so much better. He has worked through most all my issues. Great service & doctors.

Vi
Review №41

Pleasant, efficient, reliable to give me satisfied results. My plate for upper teeth is amazingly great!

Re
Review №42

Staff is really nice, building is SUPER sanitary. (Especially due to covid19) Very understanding if youre late, they care about their paitents, very detailed with their work. Would always reccomend! They are good with kids too!

Ge
Review №43

I had a tooth removed. And everything went well. It seemed like all safety precautions were taken before and after the removal of the tooth. (Precautions for covid-19 virus). I left with instructions on after-care for oral surgery.

Br
Review №44

The staff was helpful and professional....They made me as comfortable as possible... nice people:-)

Do
Review №45

Always a great experience

Ga
Review №46

I felt very comfortable while there, and everyone was very friendly and professional at their jobs. Thank you so much.

Jo
Review №47

If you like very friendly people who are great at their jobs then this is the place for you. Mindy took care of my teeth this time. She made sure that my teeth were squeeky clean while making it fun. Alyssa took care of Teris teeth and I could hear them laughing as well. Great place!

St
Review №48

Great dental service. Very knowledgeable and super nice people to work with.

Wa
Review №49

I had an all round great experience. I came in for my upper and lower extractions and I couldnt be more satisfied with the results. The staff is great, they are very friendly, understanding and they are gentle. Angie and Amber are awesome, they were both super helpful, friendly and co-operative with me. Dr. Stevens has good reviews and I will second it. He extracted all my uppers today, took him less then 40 mins, and he did a great job and was very friendly. I highly recommended this place to anybody who needs any sort of dental work.

Je
Review №50

Patient, and gentle. Great bed side manner and great at what they do

Ja
Review №51

Fast. Efficient. Friendly. Courteous. Knowledgeable. Included me and my thoughts on my dental care plan, (which is amazing; especially compared to what I have delt with elsewhere for years). And this was all with Day One! I am definitely looking forward to the future here and I would not even think to look anywhere else!

Ma
Review №52

From phone to reception to service, these people are top notch. Kind and caring, helpful, clean and professional

Ai
Review №53

Everyone at this clinic is super professional!!I really love Dr.Cassie Cao!! She does a wonderful job being descriptive and ensuring the patient is comfortable during procedures!! Also, some of the least painful shots I have ever gotten during a dentists visit. They also are very affordable compared to other dentists offices and they accept Medicaid.I highly recommend this clinic!

Ma
Review №54

The staff is very friendly, professional and knowledgeable! Our hygienist explained why brushing is important and easy for my 10 year old to understand! Our time spent there was quick, no long wait! Overall a very good experience!

Pa
Review №55

This is the Best dentist I ever been to and with only the first visit, first class operation and every person working there are so kind and caring. Did I mention happy !Thanks for the Excellent care plus the positive caring concern. Walked in on good Friday in a emergency situation and they took care off my need.

Sa
Review №56

Great service! Front desk ladies are very friendly and helpful. Both doctors and assistants/staff are kind and great with children! My daughter had her first dental work done... 2 fillings and a cap put on today and they all made it so easy for her. She wasnt scared at all. She felt very comfortable. Definitely would recommend :)

De
Review №57

This is the best dentist office Ive ever been to...makes you feel at home. Great staff with great attitudes. I had to have teeth pulled and full dentures, they made it a great experience and my new chompers came out wonderful. Couldnt be more happy.

Te
Review №58

My Community Dental Center in Big Rapids is the best place to get straight forward dental care. This time Krystal worked on Joes teeth and was fantastic. From the front office to the rest of the staff, they have made a world of difference in our detal care.

Ch
Review №59

Great people and good service excellent communication skills and very friendly

La
Review №60

Have never been to a place with such friendly staff! Everytime I go there I feel so welcomed, the nurses and doctors are super nice and so kind to everyone! They do great work as well and are willing to work with you on payment! Highly recommend this place!

Jo
Review №61

I never in my life thought I would have fun at the dentist! But today I did! I laughed, relaxed and had my cracked tooth filled without pain. Im impressed with the way I was put at ease and the wonderful job the dental team did on the filling. I also had impressions for an occlusal guard. The price for our low income budget so much better than other dental offices and will save us money in the future. Thanks My Community Dental Center Big Rapids, youve really helped me out! I would recommend you in a heartbeat!!

Se
Review №62

I’ve never had a dental experience go as smooth as this, by that I mean both kind and sweet. They respect and get their job done and can hold a nice conversation too. I’ve been to a few dentists but this one was by far the best.

Mi
Review №63

They were extremely helpful. Very welcoming. And were able to help me in a timely manner. Thank you very much

Ro
Review №64

Super awesome staff. Outstanding knowledge and experience. The facility is so clean and fresh! Love this place.

St
Review №65

Super friendly staff and doc. They were great with my 2 year old and even brought him a coloring book and crayons for the wait. My son had a wonderful experience and i will only take my children there from now on.

Al
Review №66

Always a good experience when dealing with these fine people. Best overall dental group I have delt with. Thank you!!!

Pa
Review №67

Friendly, kind, professional and hands down, the best dental office I have ever been to!!

An
Review №68

My experience was wonderful! Dr. Cassie Cao did 3 resin fillings on me today. The fillings are smooth, and I can floss easily. She even closed the small gap so I do not get food stuck between my teeth. The assistant, Jennifer, was very awesome too. Thank you MCDC Big Rapids you guys are great!

Je
Review №69

They are always polite and respectful to myself and my children. They make sure that the kids are comfortable before they continue with the procedure. They also talk with you about your care.

Jo
Review №70

They were able to get me in for an urgent situation. The process was painless. They are great.

Mi
Review №71

Great staff that is very friendly. Ive been to dentists all my life. They are very good and on their game.

Ka
Review №72

Got in quick, the doctor and the tech were both super nice!

Ju
Review №73

The people are really friendly and my Dentist was awesome! After my 2nd trip, to have the rest of my teeth pulled, I still find the Surgeon and staff amazing. They are all very kind and excel at their jobs. Having a fear of Dentists I found myself relaxed and calm. It was amazing!!

Ni
Review №74

Well, they definitely know how to support the community by reminding me of my appointments so that if I can not make my appointment they can fit someone else in need into that time frame. They have improved their kindness and from the very first visit over 2 years the Doctors have been awesome and Professional, same with the Dental Assistants and Dental Hygienist. So been impressed and very thankful that my teeth are being cared for by MCDC . 😁

Ja
Review №75

Lets face it no one wants to go to the dentist, especially to have a tooth that is broke in half and causing u excruciating pain touched, let alone pulled. Well thats what I had to do, but I have to say that today was the best experience I have ever had at a dentist. I will never go anywhere else, Cassandra was awesome! So gentle and caring, she has honestly made me not hate going to the dentist! Thank u so much❤

As
Review №76

I was extremely nervous and am petrified of the dentist 😔 I had to have a tooth pulled, but the girl Heather (I think her name is) held my hand thru the whole procedure and made me feel so comfortable. The female dentist was amazing she did a wonderful job and was patient with me. Like I said I was so scared of the dentist but after my experience today my fears are gone. Thank you so much 😊

To
Review №77

The dentist and technician were very helpful and knowledgable. Im very satisfied with my visit, thank you

De
Review №78

Everyone was very friendly and my exam was done professionally and thoroughly. Everything was explained to me in great detail and that is something I definitely appreciate. The hygienist and Dentist were gentle from beginning to end.

Ho
Review №79

Kind and accommodating.Thank you 🤗

Ja
Review №80

Great people great service. They are great at what they do I cant say enough good about my experience there

St
Review №81

Always quick and reasonably priced. And it is good service. I have never been disappointed there

Be
Review №82

These people are amazing. For ANYBODY like me, who has an overpowering fear of dentists , this is definitely the place to go. I had a mouthful of rotten teeth, at no point in time during any of my appointments, did I come out of the appointments in pain. They put you right at ease the very second you walk into the office .Dr. Stevens is an incredible dentist and no words can express how appreciative I am for all that they have done for me.

Ri
Review №83

Very welcoming dental center. I have always got the best care and have been treated very well here. Great staff, just dont miss your appointment!!

El
Review №84

My experience there so far is amazing. My nurse and my dentist did everything they could to make me feel at ease threw the entire process. Will be recommending there facility to anyone who asks

Ja
Review №85

Dr. Stevens is awesome. In fact everyone that works there is friendly warm and welcoming.

Bo
Review №86

It was hard to keep my mouth in a working position for the dr. and assistant from laughing. You guys make the visit fun - LOL. So glad the queen was working the day I visited. Now Im not afraid and I will make all my visits on time. THANK YOU

no
Review №87

Friendly, helpful staff and a clean facility.

Kr
Review №88

The staff are amazing and Dr. Cao is great. She always makes me feel comfortable and answers all of my questions. The front office staff are always friendly and welcoming.

Am
Review №89

I went to this office for the 1st time today. Everyone was very polite, friendly, knowledgeable and professional. I work in the dental field so I have high standards and the team here met all my expectations. I would highly recommend them!!

Le
Review №90

I find my experiences there to be mixed. The hygienists are wonderful and the dentists do a great job too. However, the front desk is an experience that literally humiliates me, on the regular. For the most part this is not the fault of staff. I can regularly hear telephone conversations that should be private between employees and patients. There is no window in the front desk and the openness of the windows and lobby cause information to be announced to the entire lobby!! One receptionist acts like she’s never missed an appointment and it’s her job to point out to everyone when you do. This was not the receptionist I had today. Unfortunately the one I had today was piggybacking off the last time I was in the office. Seriously, please get a window!! I should not have to feel as though my information is being shouted across a room and reception should not have to apologize for speaking in their normal voice. That’s why doctors offices have windows!!

Do
Review №91

Always have a pleasant experience I feel the teeth cleanings and dental work I have had done is very well done Stacy at the front desk is an amazing lady kind friendly and on the rare occasion I ever have a problem she helps me get it taken care of just like that she is an asset to the business and a pleasure to deal with

Me
Review №92

They have very nice people who talk to you while getting your teeth done. They ask you questions about school and stuff if your in school. They like to offer sunglasses in case the light they use to see is too bright. They are just super nice and I love them! ♡Ciarra Herman♡

Ch
Review №93

Excellent service and very kind, helpful, and friendly staff, nurses and doctors.

St
Review №94

Had 2 fillings done at the same time. The doctor did a great job of numbing me up so i experienced no discomfort what so ever. I was in and out and back to work. Definitely would recommend this office not to mention all the staff were friendly and helpful. Thank you MCDC

Ni
Review №95

I was so afraid to go to a dentist due to how my childhood dentist treated me. I avoided going for years and years. Finally came here b/c I was having unbearable tooth pain. Very happy that I did. I am treated so nicely by everyone. My teeth are starting to look and feel better! I told my sister about this dentist. She will probably be a patient here soon!!!

Ch
Review №96

Mcdc was answer to my prayers. A year ago my teeth were crumbling. Now my mouth is healthy. Everyone so nice and helpful. Thank you. .

De
Review №97

The people I have met so far have all been very friendly. My questions were answered completely and simple. I cannot give a full review or offer any real opinions as iIam having dentures made and we are just getting started. I am however looking forward to it and have great hopes for the finished product.

Sa
Review №98

I’ve only been here twice but both times customer service was over the top! Everyone there was extremely nice to the patients and to each other. Very friendly environment and extremely helpful!

Ja
Review №99

Ive had terrible experiences that have kept me from a dentist for years, the people here made me feel very comfortable and safe. Im be returning, for sure. 😊

Gr
Review №100

Best care I have ever had. Truly cant thank yall enough. Looking forward to the future with a phenomenal team. Extremely professional😃 Thanks bunches. Sincerely Jess and Gregg

Information
6 Photos
100 Comments
4.8 Rating
  • Address:14435 Northland Dr, Big Rapids, MI 49307, United States
  • Site:https://www.mydental.org/clinic-location/big-rapids/?utm_source=GMB&utm_medium=Big%20Rapids&utm_campaign=website
  • Phone:+1 231-796-3617
Categories
  • Dentist
  • Dental clinic
  • Dental hygienist
  • Dental implants periodontist
  • Dental radiology
  • Denture care center
  • Pediatric dentist
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–2pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–4:30pm
  • Saturday:8am–4:30pm
  • Sunday:8am–4:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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