The best dentist I have been to in 20 years. Very caring, courteous and they do everything they can to make you comfortable. I would recommend them to everyone. My daughter enjoyed going as well. She is nervous about anything medical or dental but she loved going here.

The service, procedures, & prices are great. The one thing holding them back is the excessively long periods between appointments but I guess theres not much that can be done about it.

My 3 year old has been going here since she was 1. I made an appointment for tomorrow to have them look at a cavity they missed and was spotted by a different dentist. They “apparently” called me and cancelled her appointment the same day I scheduled it. But they called a wrong number. They called the right number today and the lady was unprofessional and snotty and told me they won’t see my 3 year old because she wasn’t “cooperative” she’s 3 YEARS OLD. Would you like someone you don’t know coming at you trying to pry your mouth open? I thought you were CARING FAMILY DENTISTRY???? You lost my daughters business, and you certainly lost my business, and I will let everyone I know, know you’re horrible.

Great business! Very short wait. Friendly hygienist who can numb your gums so that the cleaning is less painful. Teeth are super clean and stain free now. Dentist is cool and carefully checks for cavities. Highly recommended.

Im new to Big Rapids and hadnt established a new dentist yet so of course I had a dental emergency. I left a message on Caring Family Dentistrys emergency line hoping for a call back as it was after hours. They were willing to squeeze me in the next morning to take a look. I was pretty worried and anxious about what it would take to fix the crown on one of my front teeth that had fallen off, but everyone from the receptionist to the dentist and office manger were all very friendly, compassionate and so helpful! They had me fixed up in no time and I could go to work good as new! Ive already scheduled my cleaning with them for the fall and plan to be a long time client! Thank you Caring Family Dentistry for making a stressful situation turn into really no big deal! Youre all wonderful!

I went in for some minor dental work and was really impressed with how professional, pleasant and quick the experience was. They have a great handle on new protocols to keep people safe. Everyone one I dealt with from the front office, to the hygienist to the dentist was absolutely great. They are also well prepared to help people who have anxiety about visiting the dentist. 10/10, would reccomend.

This office truly lives up to its name! Every person from front desk to hygienists to doctors all deserve a 5-star review. Thank you for a great service.

Some of the best people I have met! They go out of their way for their clients and always give the best care. I am able to schedule and reschedule without a problem. I am always treated with respect and nothing less! I would recommend carrying family to everyone!

Liars!!! I would give them zero if I could. They grossly underestimate quotes to sign you up for procedures, then once its done you end up paying 5x the quote out of pocket. Absolutely awful and fraudulent.

Had appointments set for months for my daughters. Then said one of my daughters wasn’t scheduled. But I guess you know no big money to be made off of check ups priorities I guess. After filling 12 cavities supposedly my daughter had. No money left to be made.

The staff is very pleasant and sweet, professional, a comfortable approach for the client. Dr Paul, is laid back and listens to my concerns. Love to visit ❣️

This is an excellent dental practice. I have gone there for years but mostly recently my mother-in-law came to live with us and CFD accepted her as a patient. I can never thank them enough for the excellent and compassionate care they gave her during the last two years of her life when she had dental problems. She would always say, Dr. Paul will take care of it. My wife and I have been happy clients for years, and now we are even more grateful to the dentists and staff who helped our family. We have total confidence in them!

This dental practice is excellent. We have been coming here for over 5 years for both dental work and orthodontics and have been served very well. Highly recommend!

Was in and out in a very reasonable time with the procedure I had done. Very friendly and welcoming staff. Would definitely recommend this place to anyone who is looking for a new dentist .

We went to this clinic for 15 years and left due to a Hippa violation. This clinic violated Hippa and will never return! Looking back we should have left years ago. I also filed a Hippa complaint about the clinic and am still livid!

We will never be back. Would not recommend!

Love the warm welcome even with the new standard of doing things while were all going back to a somewhat normal situation with our lives! Always feel part of a little family!

My name is Judy Watson. I have been going to Caring Family Dentistry for many years. Everyone is nice. I really enjoy going there. They feel like family. They efficient, and caring.

Professional pleasant service. As usual

Very complete safety practices in place efficient, pleasant staff all through experience

Very friendly staff. Even though they were slightly delayed for my appointment they did everything possible to keep me on schedule! Very happy with service.😁

Great service! Made appointments within a reasonable time, no waiting weeks or months to see a doctor! Plenty of reminders sent straight to my phone! Professional, courteous, informative, prompt, efficient, reasonable, and adaptive. Got teeth filled, cannot even tell where the enamel ends and the filling begins!

The DOs and office staff were most always rude and insensitive during my experience with this office. They were insensitive to my childrens initial anxiety and tried to prevent me from going back to comfort my child. It is our right and responsibility as parents to protect our children. There is enough room in the work stations for a parent to attend with your child and be out of the way. I would not recommend this office to anyone just because of their overall rudeness. They also recommend unnessesary work to be done on my children which we found when we switched dental offices. We now use Professional Dental Associates. They are super polite, understand that children get nervous, and they are extremely easy to work with.

Today my son had his first ever filling done. He was terrified to go in and I was dreading having him go to this appointment, however appointment is done and my son LOVED it! Due to me having class his grandmother had to take him. She didn’t have anything but good things to say about both the dentist and her assistant. My son still has another filling that needs to be done and he is excited to go and show me how good he does!! Thank you Caring Family Dentistry for being awesome and making it such a good and fun experience for my kiddo!!!!!

I love the professional yet personal care plus modern equipment Id never seen before going here. Id advise anyone looking for a dentist to check it out.

I am from another town down state and chipped my tooth. I called them and explained my situation, they got me in the same day. Everyone was friendly and professional. They did a wonderful job repairing my tooth.

Dr Paul and team are wonderful and I would highly recommend their services. Being new to the area we were guided to their practice and every visit has been exceptional. A very caring team at reasonable rates and top notch service.

Our family loves Caring Family Dentistry! Dr. Paul and Dr. Krista are wonderful dentists. The staff is super friendly, will answer even the simplest questions, and will make sure you are taken care of before your next visit.

Dr. Paul Stern was so caring, and gentle with my procedure. I will be back!

Always appreciate the service. Friendly, quick, interested in establishing a client relationship. I always recommend Caring Family since moving to Big Rapids.

They were very friendly and professional. Their work is exceptional. I would highly recommend them.

Outstanding service as always. Shaylan is the best. She is so friendly and does an outstanding job in cleaning the teeth. Highly recommend this office..

The office always takes good care of me! Renee the hygienist, did a very good job of cleaning my teeth. One big happy family.

Everyone was so welcoming and nice! It was my first visit and I am thrilled to keep coming back

This office is fantastic! My tooth started hurting bad enough it kept me up all night. Dr. Paul took the time to treat me even though they were on a skeleton staff because all of their computers were being updated. No computers, very few staff, and he and his staff went the extra mile to treat me. All of the staff there are very friendly. I have never had a bad experience with this office. I highly recommend them!!

This office has become like family. I trust them with my own, my childrens, and my husbands dental health. We recommend their (thorough)cleanings, and have benefitted from the invisaligne orthodontic care. They are a wonderful group and are typicallyfast, friendly and efficient. The office staff is very friendly and helpful.

They work well with me, and Im afraid of doctors and dentists. I keep going back. I strongly recommend these folks to anyone, especially those who are bashful or embarrassed about their teeth. Great music, great hygienists, and the dentist is ok, too.

They got me in for an emergency same day.. had to do an extraction and I was in and out in about 30 mins. Now that is awesome!!!

Overall great experience, the cleaning went great and had two fillings today and they were the best fillings I’ve ever had! Painless and fast!

This was my first time going today. My family and I moved to MI and I am so glad I picked this place. They have an awesome staff!

The assistant and Dr. Paul were great! They did a wonderful job on my crown.

Awesome dentist. Went in for my usual cleaning, and Dr Christa was able to take a couple sharp edges off, on a couple of teeth. Plus learned a new word today.......Mottled.

I can’t say enough good things about the staff. They are always so kind and gentle with my children and are always available to answer any questions I may have about my kids dental care.

Great staff! I’ve been going here for years and I’ve never had a bad experience.

Got me in quickly. Took care of my painful situation. Staff was very caring.

We love everyone at this office! Very good with kids and did a great job with my Invisalign

Everybody is very professional and friendly. Always pleased with Dr Paul and the dental hygienist.

Ive been going here for almost 20 years. The best crew in the business!

The care with which Caring Family Dentistry treats customers is unsurpassed in my experience. I have never been handled better.

Very pleasant staff, been going there many years

Great people very friendly. And not over priced.

Good place. I would recommend this dentist office to everyone!

If you have young children stay away.Very poor in the caring dept.

Great service. Prompt friendly environment

My first appointment with them and everyone was friendly and helpful.

Great staff very friendly and do a great job.

Great Dentist and staff

I have going here for almost 20 years. Very friendly service with thorough cleanings.

Great staff. Gentle, caring, and knowledgeable dentistry.

Every staff member Ive met here was full of smiles and happy to have you in their office! Usually theres always that one staff member thats indifferent to you but not at this dental office!

Very professional and caring!

The care and service is always great!

Great people. Great care

Very friendly, very clean, very thorough, and very quick & efficient !!!!!

Very nice and professional staff.

Very caring staff and doctors.

Kind friendly with honesty.

Everyone at Caring Family Dentistry is always very nice.

Wonderful staff and great services

Great staff

Caring and quick service.

Great people!