They Treat you like family.

Sue is very rude and unpleasant to deal with. I tried to call the 53rd branch and tried to make a payment on a loan that my 80 year old grandfather has, which I’ve done countless times, and unluckily received Sue the “ branch manager” of bettendorfs branch. She was very rude and threw sass at me while explaining the policies I already knew. Being in Des Moines and not able to pop back just to make a payment for him or not wanting to send a check I appreciate the help I get at 53rd and have had multiple loans myself through them. Sue, the branch manager, makes me question dealing with the family credit union.

Made a difference in our life!! Great CU

Convenient and polite staff