I will no longer go in here and have asked my dr. To send my Rx elsewhere.My mother was refused her medicine because she forgot a mask. The mask mandate is illegal and against our rights..and now CVS staff who are wearing masks to protect themselves are refusing to serve customers. I will go to smaller drug stores going forward.

I have been to this branch twice, a couple of min before the pharmacy officially closes and was told they are closed. I’ll go to another branch from now on.

Im grateful to Tony the pharmacist for his professionalism and trustworthy knowledge. Hes a front-line educator.

Would be better if the self check out machine accepted cash

Super slow check out. It’s like the workers are the sloths from zootopia at the DMV. Talk slow, and move too slow. Very annoying.

Nice staff. Checkout crew up front is always nice. They help with selecting batteries and doing photos. Last winter got very helpful explanation and advice from a young man ( pharmacist). Always excellent service from everyone there.

Amazing staff will always advise and help you make the right choice. Very clean. Acceptable prices.

I love how they accommodate me about my prescription.

I am a 62 yr old woman with yrs of experience having scripts filled at retail Pharmacies. I have never seen such a lack of regard for customer care as I recently witnessed at the Belmont CVS, Trapelo Rd. I accompanied my 42 yr old disabled son to CVS Pharmacy. He expressed dread at returning to the pharmacy because of the rudeness hed experienced from the pharmacy staff earlier that day.There was a mix-up w/ the dose of his new Rx. The Rx he brought to the pharmacy was written for 300mg, it could not be filled at that time w/out prior approval. This CVS pharmacy states: WE dont do that here. 2-wks later my son received approval, a CVS robocall informed him his Rx(s) were ready. At the CVS pickup window he learned his new Rx was not filled, he had to go to the drop-off window if he wanted that Rx filled. After waiting 20 mins he returned to the pickup window. The window was occupied, he waited behind a red line in the carpet for his turn. No one else was waiting in the pharmacy area. As the pickup window became free another man of the same race as the Pharmacy tech walked up to a different red line, parallel to the red line my son was waiting at. The tech called for next in line...my son stepped forward, No!, Not you...You. The tech said as she gestured to the other man to step forward. The man acknowledges that my son was first...The tech said, It doesnt matter, he wasnt in the right line, so now he has to wait. My son did not argue with such nonsense. He received his medication and left.That evening my son noticed the medicine he received was for 75mg not 300mg. I accompanied him back to CVS w/ his copy of the Rx to sort this out. Mariam, the pharmacist was rude & hostile. She ripped the Rx out of the pharmacy techs hand as he was reviewing it, she took a quick glance at the top-of the page, looking at the date; it was missing. She declared his Rx invalid. My son was not notified of the missing date when he brought that Rx into be filled 2-wks ago. It was Mariam who told him he needed prior-approval. Mariam was aware the date was missing, she looked to see if the Rx date had been filled-in, falsified. It was not. I asked Mariam if she could call his doctors office in the morning to sort this out. She said, NO, its not a valid Rx. I asked for a copy of the 75mg faxed Rx that came through w/approval. She gave my son a copy of the faxed Rx w/VOID written on the face of the page. We asked to speak w/ the pharmacy manager. We were dumbfounded when Mariam declared she was the pharmacy manager. A we were leaving Mariam demanded we return the faxed copy of the script. Why? Its been filled, its invalid, its VOID! Mariam threatened to remove my sons Rxs from their system, [12 Rxs,] if he didnt return the VOIDed faxed Rx to her.The next day my son went to his Neurologists office to sort this mess out, his doctor was so outraged by what occurred he called CVS himself to say this should never have occurred, CVS should have called his office. He resubmitted a Rx for 300mg. My son was told he was all set. We returned to CVS that afternoon to pickup the Rx. My son was ready to more forward but Mariam would not have it, she told him he could not have his scripts filled at that pharmacy. After my son left his doctors office, Mariam, the person who would not call to get approval for a new Rx and would not call to get clarification on the discrepancy of the dose, called to inform his doctors office [after learning a call was made on his behalf and the pharm tech had filled his Rx,] to say they would not be filling anymore of his Rxs at that Pharmacy. The CVS store manager was useless, she told my son he not welcomed there, to please leave. On behalf of my son I reported this incident to Larry Merlo, CEO of CVS, and to the MA Board of Pharmacy.

S ZZZ s ZZZ qq3,s

Newly remodeled in part. Great workers

No service.

Everyone very niceI get a lot of prescriptions filled here and they always are very helpful

Great CVS, the products are good but the service not so much

The staff here is super friendly and always have a smile on there face especially Samrina!

Clean.. OK staff.. Large photo area.. When they opened they had pretentions of being a make-up destination with tables and mirrors but they chose the wrong location and now its just a CVS with no natural light.. It has a weird dead end parking lot and one entrance/exit, which finally has a dedicated turn lane..if possible park in the spaces on Trapelo.. Because this is Belmont be prepared for very rude parkers in the lot, theyll enter or exit taking all the yard age with no logic.. If you didnt know yet, youre just not important, but thats not the stores fault.. Very congested pharmacy so check time of day on Google.Theres a brass plaque from when it was an iconic VW dealership (thus the dead end lot)Not suggested for the disabled.

Great pharmacy dept. Ways helpful.

Nice people, good service, clean store. Quality CVS experience.

Very clean

I love shopping here, I find what I am looking for and there are many offers !!