I’ve visited this location several time and have always had great service. Today, I had an even more exceptional experience. My massage technician was thorough, asking all my points of concern, massaged to my preferred pressure and maintained it the entire session and walked me through what he was doing. I left my appointment feeling refreshed, tension free and very pleased with my visit. If you visit here, ask for Payton. He’s excellent

Chelsea and Chanel have both taken great care of me and helped all my aches and pains! The front desk workers are always extremely friendly and helpful above and beyond too!

I have been a member for almost 4 years and I must say the quality of service you receive depends on the therapist. My schedule is very unpredictable so i never pre schedule or use the same therapist. I am the call the same day and schedule whatever is available type of person. The membership cost is reasonable and helps me motivated to get a massage or facial every month. I recommend to anyone who wants to treat themselves and release some stress on monthly basis.

Chanel is AMAZING! She’s very personable and professional and has great technique! I always feel comfortable in my sessions and refreshed when I leave. The front desk staff is super friendly and accommodating.

Matt does deep tissue massage which is the only type that helps me. He is attentive, professional, insightful and thorough in all parts of the process from the time he greets you to the time he walks you to the door and wishes you well. I always leave feeling better.

Jennifer always makes me feel so much better. I appreciate her so much.

Channel is awesome. She provides the best massage and customer care. I always feel so good when I leave. Staff is great as well. They always great you with a smile.

There’s a world of difference with the new management, very pleased. I thought right when I came to the door the business was very professional the receptionist Marlyna was really excellent and knew her stuff and my technician Heather was excellent with her knowledge in what ways I can improve my skin. They both worked together to make sure I had the best experience possible!

If you need a great masseuse with strong hands, Chanel is the woman to see. She is amazing! Friendly, funny and easy to talk to. She keeps it real. For real. Thank you Chanel! Keep up the good work. You are truly an asset to me. I definitely look forward to your massages. 🤗

My therapist Jennifer is amazing....always very courteous and professional. Asks what areas to concentrate on and then finds other areas that I forget to bring to her attention. Would HIGHLY recommend that you visit her!!!

Payton was terrific. Always checking with me about the pressure and giving recommendations on what can help me outside of the actual massage. Payton cares about his clients and is good at his job!

Jessica is an excellent therapist who makes sure the customer receives all the services requested and provides them in a very thorough and professional mannerl

Jessica was Outstanding!From the top of my head to the tips of my toes👌🙂😍

Ask for Sam, she does a great job. I pass out every time.

I think the money deducted feom yiur bank account, should be able to use some of it for the tip!! Not with Massage Envy

Channel is an amazing therapist!

Sierra is the best!

Love the staff and the services. Everything is always super clean and staff are helpful. Facials and massages are worth every penny. Will continue coming back to this location to see my girls :)

My husband and I didn’t have an appointment. They took us as walk ins. I had my prenatal massage done by Nicole and it was fabulous. My husband had a man and he was great too! I will be coming back again! The experience and friendly atmosphere was great!

Jessica gave everyone I know at an ME down in Houston a run for their money. The focus and precision was top notch, and took away a lot of the stress of burying my father in Castine earlier that day.As a whole, Massage Envy was indispensable before and after my father passed away. Im really glad I was able to visit like I could, and I am very thankful for all the good service during such a hard time.

Was nervous to purchase a contracted membership w/ Massage Envy, but have had a great experience so far! Front desk staff is super helpful, and I have been trying different massage therapists to find a perfect match!

My wife and I have been members for several years. I just want to say that Chelsea (Hope I spelled it right!) is amazing, as is Brittney, Lish, Cece, Mindy, and everyone else we have had the pleasure of getting a massage from. Thanks for everything!

Fell asleep getting a massage

Very hard to deal with. I had to call 6 times to get my membership canceled, and the girl told me that the manager was not working and would call me on Wednesday. When I was unhappy then magically the manager was working and could cancel my account. We will see if it finally sticks this time. They also never make notes when you call, so keep track of dates and who you talk to. The therapists there are not worth the money, and now I have massages that will go to waste because I will not be able to keep them unless I pay $10 a month to keep my account activated. I have had better experiences at other locations, but i would definitely never recommend this one to anyone.

I got a gift card so I figured i would try this place out. They do try to sell you a membership but just say no thanks and your good, they are not trying to get the sale so no press to sell you.The message it self was very good. my only complain is that the person that gave me my message used to much oil. I have never gotten a message then felt like I needed to take a shower to rinse off the old. besides the oil everything was great.I would still recommend people to go there, just if you think they are using to much oil just tell them.

Awsome

I have been a member here for multiple years and this location has gone drastically down hill in this past year. Every front desk person I have spoke to is incredibly rude and act like it is a hassle to book an appointment for me or answer any questions I have. I try my hardest to stay away from this location due to the front desk staff.

Not a bad place to go. Prices arent exactly the best considering service, but they suffice

Have been here 2 times. Both times I was disappointed. The first time I felt rushed couldnt relax.. this time the guy obviously is new or something was hurting and told him to quit putting his fingers in my ribs. Almost got up and left 5 times but was trying not to disturb my friends massage because she was enjoying hers. I complained! Told him I was not enjoying it and that it hurt he continued.. How do you leave with a headache and pain everwhere he jammed his finger tips or palm orKnuckles. . Will not go back was waisted money and time.

They need to tell you up front what the charges are before you you go in for a session. After the treatment it is inappropriate to say oh, by the way, you have to pay this additional fee. That is not good. Very poor customer service by the front desk people.

If you go here, get Lish! She is amazing, an absolute professional! There are other great massage therapists at this location (Nicole), but my absolute favorite is Lish, I will go to no one else now.

Great massage clinic. Very professional and wonderful therapists.

Very nice, know theyre stuff. Excellent massages

Very poor customer service in multiple occassions! The last straw was when recently they refused to provide all the services I paid for. Under the contract they will charge your card before rendering service. I travel quite a bit for work so evidently I fell behind on getting my massages. In any case, the right thing to do is allow for make-up sessions since the services have been pre-paid already! They refused to reimburse me nor did they agree to provide the massage owed! I do not recommend a company that is okay with keeping money without rendering a service! Massage Envy has an abysmal customer service policy and will go through lengths to keep your money without properly rectifying a valid complaint. With dozens of massage businesses in the area I recommend that you run away from this place!

Aaron, Audry, or Nicole all do a great deep tissue massage!

LOVE my massages.

The staff is very friendly and the therapists are really good.

It was the most relaxing time I have had

They have good knowledge and good people.

CeCe and Desiree are wonderful!

The staff was incredible, and very helpful

Best place ever

So far, nothing but great experience

Nice place!

Great massage

Wonderful

Great massage

Nice

Alright

I have been a patient/client of Jennifer”s for nearly a year. Her abilities to locate tension and provide therapeutic techniques are unsurpassed.