Had an appointment at 415 after having to wait 3 weeks in between requesting and being given an appointment. Left an important meeting at work early, got stuck in traffic. Called the office to say I would be late and was told I had to reschedule. Rather than having the staff stay an extra 15min potentially they chose to lose a patient. When asked for my lab results to be sent to me I was told I would be charged $1 per page. Absolutely disgusted that I changed my entire day to make this appointment and was treated worse than if I was going to be late for job interview.
Dr. Kerr is a great doctor nothing but professional has good bedside manner and very knowledgeable. It may be hard to get a appointment but that is because of the quality of doctors at this office.
Tried to make an appt. I asked a few questions and the receptionist had an attitude. I told her to forget it. If you dont have patience to answer a few questions remove yourself from phone duties.
Absolutely great urologist.