All aspects of my experience here were excellent, including an eye exam.

I’ve been coming to Dr. Kelly since I was eight years old. My wife and I now live out of state, and I still come into see him for a periodic check up and lens purchase. He and his staff were able to detect a corneal issue in my left eye that had been previously overlooked by several doctors. He is incredibly knowledgeable, kind, and compassionate. I couldn’t recommend him in his practice more enthusiastically.

Dr. Kelly is both highly professional and personable. My exam was meticulously thorough and all of my questions were patiently answered. The technition that performed my initial tests and took medical history, etc kept me informed as to the nature of the tests performed and was very adept at her job. Last but not least, Andrea, that facilitated my choosing options for my lenses as well as frames is clearly someone that excels at their job. Her admirable patience and high level of knowledge of lens options, frame styles and pricing were invaluable in my finding a pair of glasses that were right for me.

I have always found Dr. Kelly professional, patient, and a very caring doctor. He always takes time to explain everything regardless of his time restraints. The staff is also very professional. I also want to tell you that Jan is outstanding in helping you pick out glasses and frames. She is a true model of the professionalism of Dr. Kelly. She has also been so helpful in fixing my glasses each time Im there.Would recommend all of them in the eye care field.

Great Experience. Staff was wonderful, Appointment was on time. Exam was great. Everything from beginning to end (getting glasses) was good. They worked well with my insurance. No problems. I would definitely go back to the same practice.

My first appointment was on time and went very smooth. I received my prescription and thankfully good information on my eyes medical health. The staff was very friendly and the office was very nice. I recommend Dr. Kelly and his associates for anyone wanting an eye exam.

I have been going to Dr. Kellys office for years and have had a great experience. It is easy to schedule appointments, the receptionists are always friendly and helpful, Dr. Kelly makes sure to answer questions in a very understandable way, and the staff members who help choose frames are accommodating and knowledgeable. I particularly like being able to try some frames at home, so I can see how they feel after wearing them for a while, and so my friends and family can give me input.

Dr. Kelly is an excellent OD who has been seeing to my and my familys eyes for years. We have never been disappointed. The staff is knowledgeable and friendly. He just added another OD to his practice, Dr. Frombach, and my experience with her was excellent as well - professional, attentive, and thorough. Would highly recommend.

I found Dr. Kelly to be very helpful, informative, patient with my questions, and pleasant. I felt confident in his assessment of my eyes. HOWEVER, the placement of all those glasses, etc, at the FRONT of the DOCTOR EXAMINING rooms seems to send the wrong message…. we sell glasses & frames, and will do an exam to show that you should buy some glasses. I think the exam/doctor rooms should be first & foremost. Glass options, SECOND. Yes, I know you are constrained by the physical space, but truly, you are primarily an EYE DOCTORs office, not primarily an eyeglass selling store.

My family and I have gone to Dr. Kelly and his practice since I needed my first pair of glasses. He has always been reliable, efficient, and patient-oriented. They go above and beyond for customer satisfaction. Would greatly recommend

If anyone is looking for an excellent, personal, qualified, and experienced Eye Doctor, please take a closer look at Dr. Thomas M. Kelly, OD, Inc. at 570 Dover Center Road in Bay Village for your total eye care needs. I have been a patient of Dr. Kellys for around 30 years (or more). I enjoy Dr. Kellys practice so much, I drive from South West Medina County every time I have an eye appointment (about 33 miles and 45 minutes drive time). At Dr. Kellys, you will receive a total eye examination as well as a wide variety of glasses and contact lenses. Give Dr. Kelly a try.

Our family has been with Dr. Kelly for over 20 years. Excellent care - very thorough exam. Doctors and staff answer all questions and keep up with the latest technology. Great customer service with frames and lenses too.

Dr. Kelly and staff are great. They are caring, knowledgeable and operate in a very comfortable atmosphere. Its never a bad experience.

Seeing is Believing. Left my appointment with perfect vision. These are the Pros and the girls who help you with your frames are fabulous.

When I met Dr. Kelly, I had previously went to 6 or 7 optometrists who all prescribed glasses that caused more problems than they solved. I had major eye stain, headaches and misery! But I didnt know how to fix it. To boot, I worked on the computer editing video 8hrs a day!! Then, I waited for 3 months to get into a world renowned clinic (in Cleveland), and after about 8 minutes of cursory examination the Dr. wrote me a script for happy medication.So when I finally met Dr. Kelly, my prayers were answered. He was the only one who TRULY understood Convergence of the eyes!! I just needed vision therapy: eye exercises that he prescribed. I now think that many people may be medicated with either drugs or even new glasses, when often they just have mild lack of Convergence (true ocular focusing of the eyes to make 1 image in the mind--pain starts when you brain is getting 2 images very close to each other)

Thomas Kelly has always been extremely enjoyable to work with. He was tremendously helpful when he found a tumor inside my wifes eye.

I have a very hectic schedule and the staff is very understanding and conforming to that. Always quick and efficient, friendly and informantive. I appreciate the staff and how easy they make it to get my prescriptions.

Great Doctors and Staff. Major concern is knowing what they will charge you for (always with a smile). Ask them what it is they will charge for and what youre insurance covers or you will be surprised.

Very friendly and helpful staff; flexible office hours and the doctors are caring and knowledgeable. Also, there is a wonderful selection of frames available and prices are competitive.

My family has been going to Dr Kelly for years. He is excellent with adults and kids. His staff is equally as good. We are lifers!

Dr. Kelly and his staff were great!! They are friendly and professional. I will definitely return and would recommend them.

As always Dr. Kelly and his team provided excellent care in a comfortable setting. Highly recommended!

Ive been a patient for over 25 years. Love dr Kelly and the new office. Dr frombach was fantastic as well.

We have been patients of Dr Kelly for more years than I can remember. My husband and I would not consider seeing anyone else

I have been seeing Dr. Kelly for at least 25 years, and have no desire to go elsewhere. He is a competent, and very nice man.

I have been seeing Dr. Kelly for my eye exams for quite a few years now. I have always found him and his staff very friendly, knowledgeable, and professional.

I saw Dr. Trigilio and I had a wonderful experience. Their facility was easy to get to and the patient care was respectful and courteous.

Everyone is very professional. The office is clean and pleasant. They have always met my expectations. One time i needed Dr, Kellts helpmon a holiday and he very graciously assusted me!I have never had a bad experience and have been using Dr. Kellys services for over 25 years. Would not go elsewhere.

Great medical eye care evaluation and suggestions to maintain healthy eyes

As always, my daughter and I were given excellent care. I have been with Dr. Kelly for close to 20 years and wouldnt go anywhere else.

The entire staff is very knowledgeable and always friendly.

My autistic son has been seeing Dr. Kelly since he was old enough to read and I still take him there and he will be 28 soon! LOVE LOVE LOVE him and the whole team!!!!

Everyone very through and friendly. Grest experience.

Very happy with new script!!I can see!!

Dr. Kelly and the staff are always professional, prompt, and friendly.

Outstanding, professional, prompt, and friendly service!

New office is nice