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Patrick Lam, DO
13065 W McDowell Rd, Avondale, AZ 85392, United States
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Patrick Lam, DO

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Kr
Review β„–1

I thank Dr Lam for being a caring Gastro physician. He tells you what you need to hear not what you like to hear. Honesty is is his best policy! πŸ‘ πŸ‘πŸ»πŸ™ŒπŸ»

Co
Review β„–2

Okay so Dr Patrick and Dr Amy were great in the beginning. I was referred and was seen within 2 weeks. Had a procedure done in February. Amy did follow up calls and was very outgoing. Then I was supposed to get a ultrasound done. They never sent the fax for me to do it. Waited and waited. Until I ask my Primary Dr to send me to take ultrasound. Had results fax to Dr Patrick. He then refer me to take another test because I’ve been in pain since February and it was getting worst. So I took HIDA test on a Wednesday in June. Was told I should hear from Dr by the end of week. No phone call, no text , no message. So I call because at this point I feel like something is serious wrong. I really don’t wNt to go to hospital. When I have a Dr that specializes in this field. So I kept calling for about a week to speak or talk to any of the drs about the result. Was told I can only leave a message. And just wait for a response. I ask to schedule a appointment was denied. Cause they were book for the next 2 months. I later called back because my primary dr got my results and said I needed surgery ASAP. try to called and talk to Dr lam. Was told by rude, clueless receptionist. That he is fully aware that I need surgery. But at this point he’s too busy to return a call or schedule me appointment or send me to a neurosurgeon. So I was like so what do I do. My gallbladder is at 0% plus they found other stuff wrong with me. I couldn’t hold food or liquid down. Receptionist flat out and told me it would be in my best interest to find another dr. So I was in shock. And ask if they can refer one to me. She put me on hold. Can back and said I need my primary dr to refer me. Told my primary and she jump and got me a neurosurgeon, a gastroenterologist that saw me the next day and having surgery this week. It’s just a sad case you put time, trust, and money in a Dr. hoping they have your best interest. To later be treated like your life is not important.

ry
Review β„–3

Incredibly kind and intelligent physician.

Rh
Review β„–4

The doctors here are amazing and listen to you. I was very happy and have been with them in office and through procedures. I’d rate the drs a 5 for sure ! You will just have to be very on top of staff.I did see reviews and should have known the staff was going to be a challenge.It’s a shame that their office staff can not respond to calls and or return messages. I’ve had to call in for results, asked to get refills and they can’t be reached, and I do not get calls back. This office needs to be open more if they can not follow through with its patients.

Di
Review β„–5

I have been going to Dr Lam for many years and find him to be a thoughtful and caring and knowledgeable Dr. Would highly recommend.

An
Review β„–6

I personally had an awesome experience with Dr. LamHe was professional and took notes. He asked me questions about my symptoms and you could tell he truly wanted to help. He was thorough and gave me possibilities and made a plan of where we were going to start which was with the endoscopy and colonoscopy. The day of procedures his team was awesome and he was thorough. Thanks to him a large polyp that was turning cancerous was caught. Dr. Lam treated me above all with respect and concern. It was really nice to have a doctor show they are human . I would recommend Dr. Lam but people need to realize you get what you give in attitude or behavior Dr. Or not treat live beings with respect and humor!!!!!!!To the person who gave the bad review look at what you wrote. I think you are giving the office staff a bad review the way you wrote it you never saw Dr. Lam.😊

Bo
Review β„–7

The Purple Pill Pushers. If you dont take Prilosec when they say to, they will discharge you from their practice. Discharge is the professional way of saying they kick you out. Even if you had a side effect from it. These people dont care at all about the patient. They are looking for standard cases that can be treated with acid blockers and wont trouble themselves beyond that.

Ba
Review β„–8

Very professional and caring doctor. He took time and listened with his patient.I am highly recommended to the new patients.

Sh
Review β„–9

Very poor service when I was very ill.

Er
Review β„–10

Felt like I was on an assembly line give me a give me out

Information
1 Photos
10 Comments
3 Rating
  • Address:13065 W McDowell Rd, Avondale, AZ 85392, United States
  • Phone:+1 623-512-4320
Categories
  • Gastroenterologist
Working hours
  • Monday:8am–2pm
  • Tuesday:8am–2pm
  • Wednesday:8am–2pm
  • Thursday:8am–2pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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