My mother and I visited this JCPenney Opticals at Aventura Mall. Finding the location was relatively easy. Upon entering, I was glad that they had a sign-in sheet with a new bottle of hand sanitizer. We were greeted by Taisha, who is a fantastic representative with a welcoming and friendly persona. Both my mom and I felt comfortable with Taishas knowledge of the frames as well as the additional lense features available including transitions, the blue light filter and the anti-glare. My purchases included new prescription reading glasses and sunglasses while my mom purchased new prescription reading glasses. I do need to admit that both my mom and I accidentally purchased everything with old prescriptions, as we forgot we both had updated prescriptions. Taisha kindly shared with me that JCPenney Opticals offers 90 days to return the items for free prescription corrections to the lenses. We felt very relieved to learn this and went ahead with returning the items for the team to updated our lenses. Soon we will return to pickup the items when they are delivered to our Aventura Mall location. Thank you kindly to Taisha and her colleague.

Doc didnt take his time - I walked out with a worst prescription than my previous year. I recommend you take your time, money and insurance somewhere else.

Thank you Weniffer for outstanding customer service. I realize that I probably butchered your name, but you went out of your way to help me, and I appreciate it from the bottom of my heart.