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Green Herbal Care CBD
5601 Brodie Ln #620, Austin, TX 78745, United States
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Be
Review №1

This place is overpriced. Most of the products they carry can be bought directly from the vender so why bother. The store brand they carry is inferior product. The return policy at this place is a joke. No customer loyalty at all. No points or any type of reward programs. I’ve spent at least $500 at this place, and they were totally against returning a small item for me. What is that about? Should have a sign by the register that says “all sales are final” so customers can see what type of business they run. I will never purchase another item from this place. Do not waist your time with this place.

Pr
Review №2

First time there at Brodie, there was a new guy who was nice & trying to be helpful & a woman who was an expert who really helped. we liked their products. today 9/24 /21 5:15 pm there was a clueless, drab, uninterested, must-be-new girl who got what we asked for from the shelf but didnt know the answer to any question, & another girl who just ignored her & us. perhaps time to try the competition.

Lo
Review №3

Just called Sunset Valley location to get info about the North Austin store, since I couldnt get through. The rep called the N.Austin persons cell phone to ask about stick of a product for me. Such a small gesture but I have such a HUGE appreciation for it. Quality customer service is hard to come by these days.

Pa
Review №4

Great experience at Green Herbal Care. They were very informative and helped me to select the right product for my specific needs.

Mi
Review №5

Very disappointed in this shop. Bought a Vape product, it malfunctions and they won’t replace it. They say “There’s nothing we can do”. Yes you can, replace it. You should at least stand behind the product you are selling. Not good karma!!

Be
Review №6

I was there to shop around and gain more information on CBD products. Joshua Hollers was more than helpful in this endeavor. From gummies to creams, he was able to help me navigate the vast number of CBD products. He was even able to help me narrow down what would be beat for my body type! I was truly amazed at his knowledge of the different products, and what would beat fit my lifestyle! I was also very impressed on how the store was so clean and tidy. Definitely going back to this store in the future and looking forward to speaking with Josh more about CBD.

Ta
Review №7

Do not buy Delta 8 from here!!! They sell carts for $60 when other places sell the exact products for $30 within a 2 mile radius. It’s ridiculous

Sa
Review №8

Came in take a look around and Samantha was so welcoming. She gave in depth info on the products I was inquiring about including what to expect with what I selected. The prices are better than other places I’ve been to. I am very happy with my purchase’s.

Za
Review №9

Wildly overpriced. Can get the same flowers (even delta 8!) for literally HALF of the price, all over town. These other flowers are also the highest quality and Organic

Mi
Review №10

I never went so i have nothing i could say one way or another

Ca
Review №11

Chuck Norris Delta 8 movie buy some good stuff and get high.😵😵😵

Li
Review №12

Had a great time at the store!Oz was very helpful and knowledgeable.The store is very pretty and prices are good.If you are looking for quality products and nice atmosphere I recommend to stop by :)

Ju
Review №13

Wide selection of products. Very friendly and knowledgeable staff. I was immediately helped and found what I was looking for to help my anxiety and sleeplessness.

Al
Review №14

Life changing product, helpful staff. Will definitely buy from here from now on

Ac
Review №15

I had a great experience here! Jack was extremely helpful and professional. He was able to point me in the right direction on the type of item I was looking for. I highly recommend this spot to anyone! Such a beautiful store too! Thanks for the great experience!

Ma
Review №16

Josh was very knowledgeable, I was looking for some delta 8 thc. They have vapes gummies moon rocks and oil

Ha
Review №17

The store is very well kept and has a variety of CBD products. The customer service representative was polite and friendly and answered all our questions.

ja
Review №18

Great customer service from Jack, who was a pleasure to meet & was quick to suggest a great deal for me! The product itself is awesome as well. Very glad to have stopped in, and very happy with the price & quality.

Do
Review №19

Very helpful and I got what I needed. Will return soon.

Re
Review №20

I had a great time with Samantha..She educated me on the different strains of CBD Flower.I will definitely go back and get more items.

Mo
Review №21

Very nice store, with a lot of different products.The stuff was knowledgeable and friendly.I will definitely come back and will highly recommend this place to friends and family.

Ka
Review №22

Stopped by for the first time last week and it was an awesome experience. Oz was very knowledgeable on all the CBD products they have to offer and helped me decide on what to buy. I will definitely be a regular here!

Ad
Review №23

By far the best quality for your money. I tried 1000ml tincture full spectrum house brand and it has to be the best I have ever tried. Will recommend to all my friends and will be back soon.

Di
Review №24

Best CBD shop in town, love the selection and prices are great, but I want to take a second and talk about customers service, just wow amazing, they took the time to explain to me the right way to use it, my wife loves the cream for her back pain. Definitely will be back

be
Review №25

Impressive store, they have any kind of cbd product and they helped me choose the right one for me

Sa
Review №26

Numerous red flags made themselves apparent upon my first trip to this shop. I was thrilled that a CBD shop opened in the area. Upon walking in I noticed how pretty the store looked.Talking to the salesperson, I got the impression the industry was new for him. Not a great sign. He claimed that broad spectrum CBD oils aren’t ever mixed with MCT, but full spectrum are. ❌ WRONG. I told him I prefer the taste of MCT and the results of broad. He told me the broad they carry is mixed with hemp oil. I went ahead and spent $$ thinking that it might be worth giving it a shot. Before purchase he mentioned they source their product from Kentucky (I think). I asked if they’re considering changing since growing hemp in the state of Texas was legalized last year (6/10/19). He said no and that it’s been legal in Texas for two years ❌ WRONG AGAIN. I walked away thinking no more of it.I tried the broad spectrum oil I bought and it tasted rancid; it was gross. I took it back a few days later and told him it wasn’t something I liked, that it was off, and that I wanted my money back. He looked offended, said many people like the flavor, and it couldn’t possibly be off. He also said they don’t refund or exchange if a product has been open. He didn’t relent until another customer walked in and could listen to the current situation. Since his boss wasn’t around, he’d exchange the product as long as I came back as a continued customer. I agreed and left. The broad spectrum oil tasted better, but it’s pretty ineffective for me (perhaps due to the mg, but I doubt it).The last and biggest strike against this brand/company is the QR code on the CBD bottle. The QR codes on CBD products are meant to provide information on product testing, and the farm and harvest the product came from for transparency. Green Herbal Care’s QR code doesn’t take you to the Certificate of Authenticity, but to a website promoting their brand. Very shady. ❌Life’s too short to give these misinformed middlemen our money for products that can improve the quality of our lives. They make the industry a sham. Question your purveyors!(Added one star because I like the honey they sell, obviously not their brand).Owner’s clarifications within this review thread would be most effective and would demonstrate the transparency expected from industry participants.

Da
Review №27

My first ever CBD oil purchase. So far so good. A week in and seeing some positves. I bought the $150+ pack that had pain cream, an oil tincture and a large jar of edibles.

B
Review №28

Excellent salaction of CBD products. Friendly & knowledgeable representative. Great prices will be back soon for more.

Vi
Review №29

After working a full day shift, I used to get a lot of stress. My friend suggested a few cannabis products from GHC, I consulted an expert and ordered the ones that he recommended to me. I took the recommended dose of the edibles and started feeling the change in my stress levels. I started feeling relaxed after work. Thanks GHC.

Bl
Review №30

It was my first time here and wow I was amazed. The guy working was super friendly and let me try samples. He was not pushy which was nice.They have all kinds of cbd hemp products so check them outOz is the greatest cbd sales men in the world.

Ca
Review №31

Good service

מל
Review №32

I work the whole day with allot of presher, walking in this store was one of the best things i did this week! It shoes me a way to relax and feel good legally!!!I loved the idea, worth to try and injoy!!!

Aa
Review №33

I ordered the dog treats got it delivered fast, the package look good,my dog looks more relax and chill, would definitely recommend buying from them 👍🏼

Ad
Review №34

Great staff.Great price.Oz was very professional and managed to get me everything I needed.

Ke
Review №35

Knowledgeable staff and great products to choose from. Tried the starter bundle, 3 awesome products for a good price!

La
Review №36

I am happy with the purchase. I purchased Tinctures from GHC. I have used tinctures from other suppliers before and I can say the quality of GHC one is really good. It’s genuine.

of
Review №37

Best service, quality and people! Love it

Ca
Review №38

Id be lost without this oil. I am completely blown away. Man, this thing is getting better and better as I learn more about it.

St
Review №39

Great shop

Ro
Review №40

I would recommend GHC to all those who are new to cannabis products or have been using it for years. GHC has a range of products for all kinds of products.

Mi
Review №41

When you compare the quality and price of cannabis products from GHC with other providers, you will know that GHC has the best collection at the best price.

Br
Review №42

Samantha is great and super knowledgeable

Al
Review №43

I ordered the tincture online. High quality product, can’t wait for the store to open!

Br
Review №44

Great customer service!

Ja
Review №45

The appearance, the aroma, the flavor, the effect of the CBD products available at GHC is top class.

Br
Review №46

OMG I just Love their edibles!

מא
Review №47

Great selection of products online, fast shipping.

Ra
Review №48

I didnt believe that cbd can help me with my insomnia... i was wrong!

Li
Review №49

I heard the physical store is opening on March 29. 👍🏻

El
Review №50

I called to ask about a specific product the representative was very professional and helped me make the right choice for me

Cr
Review №51

I ordered and got my Tincture in 2 Days..niccee

Sa
Review №52

Awesome spot for any CBD needs

No
Review №53

Works good

Information
99 Photos
53 Comments
4.9 Rating
  • Address:5601 Brodie Ln #620, Austin, TX 78745, United States
  • Site:https://greenherbalcare.com/
  • Phone:+1 512-953-8585
Categories
  • Cannabis store
  • Health and beauty shop
  • Vaporizer store
Working hours
  • Monday:10am–9pm
  • Tuesday:10am–9pm
  • Wednesday:10am–7pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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