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Gentle Family Dentistry
25 Stone St, Augusta, ME 04330, United States
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De
Review №1

Amazing service! Great people! Very accommodating! Thank you!

Li
Review №2

One of my biggest fears is going to the dentist. I have been a patient of Niki‘s for years she is exceptional at what she does and understands all my insecurities about having my teeth worked on. Thank you Niki for your gentleness, your expertise, your kindness and your entertainment. I will follow you anywhere( but not in a stalker way) 😆😁🦷Linda Schultz

Ti
Review №3

Great staff they were so good with my 4yr old!!!!

My
Review №4

Nikki is the most amazing hygienist ever! i felt so comfortable and she answered all my questions. it was very relaxing watching sea turtles on her ceiling. 10/10.

Ot
Review №5

Excellent cleaning and overall experience. Kind and caring staff

Ma
Review №6

My teeth always feel better when I come here. Very nice and friendly staff.

Ja
Review №7

I was especially happy with Nikki. She is friendly and informative. Dr. Sul is nice as well.

Ri
Review №8

After breaking a little part of my tooth earlier this week, I called the Augusta office of Gentle Family Dentistry and received an appointment on the same day. My tooth needed very little work to make it okay again and I was in and out in a very short time. I felt safe and comfortable. Everyone was friendly and supportive and in addition there was no charge for the great care I received. Made my day! Thank you again!

Mo
Review №9

I was very happy with my dental experience. Nikki was informative and I learned a lot. Dr. Suls great too!

Ca
Review №10

Nikki is the best hygienist! Great experience

ri
Review №11

Friendly staff, convenient location, and easy scheduling!

Sh
Review №12

Such great care. Thank you!

Ga
Review №13

Nikki gave me great advice on whitening.

Co
Review №14

Nikki is amazing! Best hygienist ever!

Mi
Review №15

Quality dental work!! Everyone is super nice especially Nikki!!

El
Review №16

Great service and always friendly

Ci
Review №17

These guys are the best! Very gentle and thorough during cleanings and x-rays. Always friendly. Dentist provided me and my Husband with PAIN FREE numbing for a filling. Something Ive never seen before! I definitely recommend for adults AND children.

Ky
Review №18

They are a nice practise, and answer my questions with patience even if I might not understand the answers. They give me the information I need to look up after my appointments. They also take my insurance into consideration when making future appointments.And my appointments go well, my hygienist makes sure Im comfortable during my stay, and helps me learn how to take care of my teeth when Im not in their office. Thank you all.

Be
Review №19

My first visit. I was very impressed with their professionalism and care. Sierra was thorough and gentle as she did the exam and cleaning. Dr Sul was courteous, friendly and explained what needed to be done in a way I could understand. I needed to make a change in my appointment time and they found a way to accommodate my request. I highly recommend Gentle Family Dentistry.

Ch
Review №20

The whole team is friendly. All the work Ive had done has gone flawlessly. Work quality is top of the line. I highly recommended

An
Review №21

Wonderful Staff and atmosphere!

Li
Review №22

I am satisfied beyond words, the technician was super gentle.. and very knowledgeable.She relayed all my concerns with the doctor in a very professional way.. it’s very easy to see when people enjoy their job.The doctor was great. He took the time to show pictures and pointed out his concerns and a definite plan of action .I look forward to seeing them again!!If you know me you know I’m scared to death of being at a dentist office... this experience has change my way of thinking.

Li
Review №23

Great first experience as a New Patient! Liz was so very kind, informative and gentle with my examination me cleaning. Spoke with the Dr. briefly who was also very kind and informative. So glad to have found a new dentist!

De
Review №24

This Dental office is a much needed change of pace in Dental medicine. Professional, knowledgeable and very consumer-oriented. That is a much needed part of the process.Go see Gentle Family Dental, you won’t be disappointed. Dr Sul and his team are top notch!

Ni
Review №25

I found this dentistry from my insurance provider site. I called them and was able to get in rather quickly. It was my first time to a dentist in over a decade. The staff was welcoming and warm. I felt extremely comfortable. The hygienist was polite and explained things very well. The doctor was sincere, easy to understand, and was very kind. Upon leaving I set up appointments for both of my kids and my husband. They are a wonderful dentistry.

S
Review №26

I had been a patient of Dr Reynolds for years. Under the new ownership I had been left waiting in the Dentists chair for over 40 minutes and when I complained they didn’t seem too concerned. They balanced billed me for the difference between the contractual rate and total charges billed. Once I documented it, sent to my insurance and to them they corrected the oversight. I would be weary to just pay at the desk as to what you are paying for. I’m sure the hygienists are nice however always seemed rushed under new mgmt. happy to say I transferred out as soon as I could.

Mi
Review №27

So happy to follow Nikki to this practice. Super nice staff. Very nice and put me at ease.

He
Review №28

Fine experience here. With Mark retiring he likely could not have found a better practice to whom to sell than these folks. I am pleased to continue with them. Outstanding staff from the front desk on up!

Re
Review №29

Dr. Sul does amazing work. He is very well educated and knows his stuff. He takes the time to explain to patients what treatment needs to be done. He explains the importance of each procedure. You can tell he truly cares about his patients. The environment is great as well. The front staff are very friendly, helpful, and welcoming. I would highly recommend this practice!

Je
Review №30

Been visiting here for my dental needs going on several years now. Love the team and my hilarious and skilled hygienist. Affably confident and thorough dental group!

Em
Review №31

I have been going to Gentle Family Dentistry for about a year, and they have been fantastic!! Every time I go, everyone is very friendly and professional. All of the staff go above and beyond, to provide a pleasant dental experience.

Pa
Review №32

They don’t even bother getting back to you when you inquire about a cleaning.

Am
Review №33

The whole team is amazing and welcoming! I went in very anxious and with some very serious issues. I’ve seen them 3 or 4 times and they have been very reassuring each time. Dr. Sul is amazing and I feel very confident that I am on my way to a speedy path towards a healthy mouth. I am confident that my teeth look as good as they feel now. Thank you all so much! I never went anywhere before and I will not go anywhere else now.

Sa
Review №34

Very impressed today. Very understanding, nice and educated. They take the time to explain if desired. They take good care of my smile which means the world to me. Got me in same day and got what I needed done. They care. No long wait either.

Ri
Review №35

I travel almost an hour to come to this office. Dr. Sul is one of the most professional and down to earth doctors Ive ever met. Does some of the best dental work in the area

be
Review №36

New dentist has brought a bunch of new shining changes to update the practice and streamline their process. Staff is very friendly and much of the time you dont even feel like your at the dentist. I would highly recommend stopping in and setting yourself up with that designer smile youve always wanted!

Ja
Review №37

I am usually a high anxiety dental patient but Gentle Dental went above and beyond to provide a excellent experience. Very glad I have found a dentist that takes the time to explain everything and listen to the patient. Highly recommend them.

Er
Review №38

We had our first experience with Dr. Sul the other day and could not be happier or more impressed. Our teenage daughter had a cosmetic dental ‘emergency’ the day before she was going away to summer camp. Dr. Sul changed his personal schedule to get her seen and taken care of, with essentially no notice, so she could go off to camp with her beautiful smile intact. He did a fantastic job at a very fair price for what he did for us. We would highly recommend his office for their kindness, compassion, and dental expertise.

lo
Review №39

My son had a tooth filled and he said they did a great job. He barely felt the Novocaine shot. He didnt have any pain or discomfort and the procedure was over quickly.

Je
Review №40

Dr. Sul and his staff are the best! By far the best dentist Ive been to. Extremely thorough and efficient. Ive had several fillings done now and they all look and feel amazing.

We
Review №41

Had my fastest and easiest cleaning ever! Very friendly and efficient staff. Love the new hours of 7 a.m. to 7 p.m. Perfect for people who work 9-5 type hours.

Sc
Review №42

The experience was great, everything flowed nicely, in and out with no hassle. The Doctor and all participating staff members made me comfortable and informed of everything they were doing. Above all, they do amazing work.

Sr
Review №43

Great visit. Now that Im getting to know everyone the visits are even more enjoyable. Always let you know what theyre going to do next and they have a great sense of humor, which I appreciate.

Ma
Review №44

All of the medical professional staff demonstrate competence in all of the services provided to patients. The practice utilizes the latest technology for excellence in the treatment and well being of patients’ dental health. In addition, the patients are treated compassionately, ensuring that they remain comfortable during procedures, so that fear and discomfort are eliminated.

Ge
Review №45

I am so glad I found Gentle Family Dentistry! My dentist and hygienist of 40 years had both retired about 9 years ago. My husband and I have been going to Florida for the last 9 years and havent had a problem with our teeth until I recently had a filling fall out. I read the reviews here and decided to give this dentistry a try. I am so glad I did! They got me right in for x-rays and cleaning and a few hours later they got me in for the fillings. It was the most enjoyable experience I have ever had at a dentists office. I cant wait for my husband to go for his appointment, because I know he will fall in love with this place.

Ro
Review №46

Very friendly, knowledgeable, kind. Explained things well and provided outstanding care and customer service. First visit.

Li
Review №47

I love that I can see my tooth issues because Gentle Family Dentistry has the latest in imaging. I don’t have to take someone’s word that I need a new filling. I can see it with my own eyes! And the staff there are always professional and never keeps me waiting.

La
Review №48

I have not had a better experience at a dental office. Staff was patient and compassionate and the care is exactly what their name is Gentle!!!! I am so pleased that I chose Gentle Family Dental and would recommend it to anyone, especially for the whole family! Shout out to Liz, one of their hygenists, for her amazing work, patients, and compassion during the entire exam!! Dr. Sul was amazing and explained everything in detail, making me feel educated and informed of all my care!! Thank you for the wonderful experience!!

Do
Review №49

Friendly staff. Efficient use of time both theirs and mine. Good job explaining what was being done and what to look for in the future. Very pleased.

Ch
Review №50

My experience was great. The staff explained everything in detail with visual aid when available. I had my teeth cleaned and I am back on track to dental wellness. Care Credit is available for qualifying patients who need financing to get any dental work done.

Ly
Review №51

I always find the service I get is very friendly, pain free (!!!) and quick. I also believe they keep up with the latest techniques for keeping me healthy--at my most recent visit, they were able to screen me to determine whether I had any signs of oral cancer!

Bi
Review №52

Nicole always does a grrreat job cleaning me and my familys teeth... highly recommend!

Sh
Review №53

Very pleased with Gentle Family Dentistry! Very professional, friendly, helpful, pleased with results of all work I have had done with them!Highly recommend!

ga
Review №54

Hygienist was calming and efficient. Dentist was thorough and offered good explanations for upcoming work on my teeth. Front office staff were helpful and efficient. Everyone was polite and pleasant.

Pa
Review №55

I just changed dentists from Boston to Augusta after 30 years. I am sooo pleased with my move to Dr. Sul’s Dentistry Practice. The staff are always professional, pleasant, go the extra to help you out in any way they can. Dr. Sul is fabulous - professional yet down to earth.

Am
Review №56

I had a tooth that needed to be extracted and they were able to squeeze me into a cancellation, then even called to offor an even earlier appointment. Got me in with plans to only evaluate, and were able to get my needs met and pull it while I waited patiently for time between other patients. They take your concerns into account, give you options and work around you and not the office. They explain insurance coverage and break down coats/fees. And now with the new hours that they will have, this will be so much eeasier and wont have to take time off work for dental appointments!

Di
Review №57

Great experience! Friendly staff! My hygenist was super nice and did a great job cleaning my teeth.

Th
Review №58

I have been very happy with Gentle Family dentistry. They have been taking good care of my teeth in a pleasant manner from the people at the desk to the hygienist and dentist himself. They seem thorough, are informative and explain things well. They also seem to be using highly current technological practices.

Br
Review №59

I contacted Gentle Family Dentistry after reading so many great reviews. I was surprised by how quickly Gentle Family dentistry was able to get me seen. I was even more surprised by the flawless teamwork between Dr. Sul and his assistant Sarah who performed a pain free dental crown procedure on me. Equally important are the administrative staff at this practice who provided extraordinary customer service. Great personalities, superior technology, comfortable environment, excellent teamwork and Im pretty sure Dr. Sul has magic fingers.

Je
Review №60

The staff was extremely helpful and very nice!!!!! Made my children’s first visit very pleasant. Looking forward to finally having a great Dentist office for my children and myself!!!!😁

Ja
Review №61

I have been a patient of Dr. Reynolds since the mid-80s. He is an excellent dentist. His work is top notch and, importantly, he does not push work on people that they do not need! I have referred several of my friends who have had unfortunate experiences with other dentists or chain dental places and they were very pleased to find from Dr. Reynolds that they either did not need the work or there was a simpler, less expensive form of treatment for their problem. I urge anyone looking for a good dentist in the Augusta area to give Dr. Reynolds a call.

Ti
Review №62

Got my husband in quick! Friendly, efficient, and felt welcomed with our two boys 😊 will definitely return for future needs!

sy
Review №63

I had a filling in one of my front teeth and it was so painless and easy . I was worried about having novacaine I will never worry again. What a good feeling to know how gentle family dentistry is they live up to their. name.

Me
Review №64

Great experience! Great people. Super nice and gentle!

Je
Review №65

Even with all the changes this year they continue to provide great service. Very efficient and effective, I’m a huge fan of the new doctors and hygienists. They are friendly and just great to work with.

Ol
Review №66

The staff is amazing and everyone is very friendly! Their service is amazing! Highly recommend this dentistry to anyone!

De
Review №67

Everyone was friendly for my first visit. I would highly recommend!

Je
Review №68

Great place! Local and always flexible when we need to reschedule last minute!

Ch
Review №69

Fantastic first impression! Staff are very flexible with appointment times and very welcoming. Impressed and now happy with my smile.

Be
Review №70

Great new practice in Augusta! Professional, friendly...and a big-screen in each exam room, so you can see your x-rays clearly without craning your neck! Dr. Sul is caring and personable, and the hygienists are first rate. If youre looking for a dental practice in Augusta, look no further!

Ji
Review №71

Turns out I have been going to the wrong Dentists for years. Im very encouraged to pursue interventions and maintenance that I have been putting off for a long time. Sierra is awsome, not only is she friendly, gentle and kind but she took the time to explain things and offer advice on dental care issues. I very seldom will make recommendations for businesses but I would wholeheartedly recommend Gentle Family Dentistry. I actually look forward to my next appointment.

Sa
Review №72

Just went in for some fillings. Something I thought everyone dreded. Until NOW! I had the best experience ever getting my filling. On a scale of 0-10 I had a 0 pain level. I didn’t even feel the Novocain go in. I took a little nap while they were working on me. They took before, during and after photos to show me after they were done working on my tooth. They did an amazing job! When can I go back to the dentist!

La
Review №73

My family loves the staff here! They are so friendly, and very caring.

Ma
Review №74

I love this place! I have been trying to have my teeth replaced for years within 3 months they did it! So patience with all the pain & adjustments I needed. Everyone is so sweet there!!

Ka
Review №75

I am a horrible dental patient, have been for decades. Scared. Need Xanax, nearly have panic attacks.Dr. Sul and his entire team of personable, professional folks have been able to do an exam, a cleaning, and two fillings where I felt nothing but listened to, in control, and in the hands of consummate professionals that are passionate about their work, and willing to go the extra mile to calm me down.It took three years to build this rapport at my previous out of state dental office. It has taken less than three months at Augusta Gentle Family Dentistry.I have zero hesitation in wholeheartedly recommending this practice to anyone looking for a dentist in the greater Augusta area.I am slowly getting my smile back, one appointment at a time, and the only tears I have are happy ones.

Do
Review №76

Was only my first visit but right from the first phone call to the moment I left the office I felt comfortable to do business there. Everyone was pleasant and professional.

pa
Review №77

Had a cleaning today with Karyn, very thorough and efficient. It was a pleasure meeting and talking with her today. Staff was very pleasant also.

Cy
Review №78

I am 12 and Gentle Family Dentistry always makes me feel welcomed and respected. They do good work on my teeth, encourage flossing and dental care. I like going here.

Je
Review №79

Dr. Sul and staff were amazing! Very knowledgeable. Great atmosphere compared to my last experience here! I highly recommend this office!

de
Review №80

Great family dental care. Very knowledgeable and caring. The staff is always upbeat and friendly. The dentist is amazing and is very down to earth.

Ro
Review №81

I went in at my scheduled appointment time with no waiting. The hours of operation fit my work schedule making it easier to schedule my follow up appointment

Su
Review №82

I have had very bad tooth pain for days and even went to the emergency room cause it just was to much. I then went to different dentist calling and driving there and no one would see me... at this point I was getting frustrated. I then called my dad he told me to go to his and give it a try and I did!!!... and boy and I glad I did. They was so helpful to my needs for a business not to know me at all they treated me like I had been there before . I am so thankful for everything they did for me . Very thankful. I will definitely tell people about this dentist.

Jo
Review №83

The team here makes everything so comfortable and they’re so kind! would recommend to anyone! :)

Am
Review №84

Amazing experience! Friendly, welcoming, and respectful. Cant wait for my next appt.

Sh
Review №85

Thank you Gentle Family Practice! I can’t say enough about your excellent service! Looking forward to the upcoming move. Happy Holidays.

Ka
Review №86

As a new patient I was seen six days after making my initial appointment And booked for a follow up a week later this place is really really fast Everyone is so friendly and helpful I would definitely recommend to everyone

Ka
Review №87

My twins are 7 and my daughter is very apprehensive of her appointments. Everyone there is so kind, empathetic and compassionate!Kait OBrien

Su
Review №88

Dr. Sol takes the time to do a great job for his patients. The staff is welcoming and informative.

Su
Review №89

I have been going to Gentle Family for 1yr. I had been to Smile Designs before, so i was skeptical at first. But, the hygienist, Kayla,was great. Does thorough cleaning and took pictures of my individual teeth. That was new.She went over the pics with me. Made me determined to floss more! Lol Dr. Sul was extremely nice and asked about any concerns. It was a pleasant experience.

Je
Review №90

Very friendly! Lots of information! Best treatment explained. Found my new dentist office!

Cl
Review №91

They are excellent. No wait time and no pain. Good atmosphere.

Su
Review №92

Dr Sul was great and so was Karyn my hygienist. Everyone in the office were wonderful. Great place!

mi
Review №93

If I could rate them higher than 5 stars I would. Dr. Sul is wonderful and a very nice dentist! I had a small filling done, Dr. Sul and Sarah were highly skilled. I appreciated how quick the procedure was and they did a great job.

Er
Review №94

I really appreciate the automated reminder system the office uses. I get text messages and emails to confirm my appointment and remind me when my appointment is. It’s nice because staff doesn’t have to waste their time trying to call to remind me as I am sure they had plenty of other work to do so the automated system frees up their time for other duties. I think it makes the office more efficient.My appointment the other day was for two fillings on my front teeth. Dr. Sul and my dental assistant showed me on the large monitor exactly where the fillings were going to go and did “before” and “after” pictures which is really nice to see the work that was done. I was impressed at how well they were able to match the shade of the filling material to match my teeth. You can’t even tell the fillings are there; just looks like my natural enamel.I never like having to get fillings but all the staff are so nice and Dr. Sul does fine work so it is ALMOST enjoyable. Great place and great people.

Am
Review №95

Always great to deal with. I have always been happy with their service

Em
Review №96

Love my new dentist/office. The office gals up front are friendly. Dr. Sul is nice and efficient. Mikalia is great assistant. I had a cavity filled and she explained everything every step of the way. Ciara was my hygienist and I will be happy to stay with her for all of my cleanings. Very happy with everything and cant wait to see the new office later this year.

Ka
Review №97

The best dentist Ive ever been to. Switched from aspen to gentle family dentistry and Im glad I did

Pa
Review №98

I’ve been going here since 1994. Staff and hygienists are very nice and professional. I would recommend them to anyone.

na
Review №99

Dr Sul provides the best quality care. I wouldnt go anywhere else. The entire team is lovely!

Li
Review №100

Great experience! Friendly, knowledgable staff! Excellent care! I will definitely recommend this practice for all dental needs!

Information
12 Photos
100 Comments
4.7 Rating
  • Address:25 Stone St, Augusta, ME 04330, United States
  • Site:https://gfdmaine.com/
  • Phone:+1 207-622-9210
Categories
  • Cosmetic dentist
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Emergency dental service
  • Pediatric dentist
Working hours
  • Monday:7am–4pm
  • Tuesday:7am–4pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–4pm
  • Sunday:7am–4pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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