Nice Gym, its clean, many locations through out gym for paper towels and sanitizing sprays..a variety on machines and classes are offered..I highly reccomend...Stop in, please tell them Michele Zar referred you...

Staff is fantastic! Their hospitality was amazing....equipment was in excellent shape and good square footage. Thanks again from VA!

Not worth it at all. Ive been trying to cancel since November 2020. They literally hold your credit card hostage. There company ABC Fitness purposely make it a complicated process to cancel. Its been to a point where I have to ban them from charging my card. The gym staff and the gym itself is alright. However, until they actually fix this situation I would highly recommend you go to another gym. Theres a Island Gym a couple miles away that you can pay in cash with. It is totally worth it more than this horrible place.

Where to begin? Hmmmmm…. Gym is really convenient that is for sure. Fees? Nope. Let’s not start at that one. Let’s start with how ridiculous it is to cancel a membership. I mean you gotta go through that process to cancel a membership? First you call the gym or go to the gym to let them know you wanna cancel your membership. Second staff will tell you to call ABC billing department to let them know to cancel the account. Third the billing dept. will give you an email to send your “REQUEST” to cancel the account. What the f…. So there is a possibility that my request will get denied? This is madness. Greed. Money hungry. Plus! There is a 60 day notice. When I signed up the guy told me 30 day notice. I forgot his name but his hair’s braided. Oh one more thing when I was there he was on his phone talking to somebody in front of the club members. Jesus…… going back to the cancellation. So after you send an email to request you gotta wait for the response of course then according to one of the employees I gotta pay the cancellation fee? What the actual fudge man. This gym makes it so hard to cancel membership but so easy to sign and get money out of the people. GUYS! LOOK ACPAL. Atlantic City Police Athletic League. THEIR GYM ONLY CHARGES $75/YEAR. Has a boxing ring and boxing equipment and a basketball gym.

Absolutely bunch thieves they double charge cc every month they continued to charge monthly during COVID after open when specifically were told NOT comfortable using facilities at that time still then did they continue charge monthly plus late fees etc RUN INCOMPETENT and unprofessional for locals especially… and complete scammers … have told all friends and family not to use this gym and will continue to post on social media how bad experience and stole money from me continuously so it doesn’t happen to other people

Excellent gym- great equipment- very clean- well run. Josh and Tyrique were extremely helpful and professional.

I joined several years ago. The facilities were adequate. However when I tried to cancel during the pandemic (Im not able to go indoors in public places) they bullied me into freezing my acct. When I called back later to cancel, no one could help me. Only a special manager can approve your cancellation. There is no online form to cancel- you have to be approved. The special manager I needed was never there. I missed her call back once. Also, freezes cost $5/month. One time I spoke with a gym representative who said I could freeze without the $5/mo fee, but I had to call another number. He didnt do his job, and my acct wasnt noted properly and the other company didnt allow me to freeze without the fee. Also, you need to give SIXTY days notice to cancel (so you pay 2 more monthly fees for something youre not using). I have been dealing with this problem for 4 months and still not resolved. They have my credit card hostage and they are a SCAM company. I am NEVER setting foot in there again. DONT sign up.

This gym has poor customer service. When I call to cancel my membership the lady who attempts me did not listen to what I was saying to her, and thats why she could not find my membership. I was trying to explain to her that I have a twin brother with a similar name, but she did not let me speak. After she found my membership, she said they will call me back to confirm my cancelation, they never call me back, so I call them back again, and finally cancel the membership. Additionally, you have to consider that after you cancel the membership you still have to pay for 60 days even now in the pandemic.

I was staying at the show boat with my children and we decided to check the gym out. I went on a Monday by myself and asked what exactly are the rule and stipulation for kids coming in the gym. I was told “there are none”. I decided to go on Tuesday with the kids to work out on the treadmill. We had no issues. I then went back on Wednesday and the manager was very rude. She kept over talking me acting like I was trying to break some rule. She was talking about a handbook that is kept behind the desk and have things hand written all over it. She then start telling who ever was working ( this is the reason why people need to follow rules) clearly no one knew any rules. This place is not organized and they have terrible communication skills. My 2 younger children 12 and 8 was denied excess to the treadmill.

Really dope gym. I been staying at showboat for months now. And it has everything you need. Very clean and friendly staff

A very nice gym with lots of equipment also a swimming pool and a large area to park.

Decent gym for a hotel. Had everything one would need as far as free weights... Except a deadlift platform.Staff was friendly and they offered day passes to us... Since we werent actually staying in that hotel... $10 is a great price.

*WARNING* *SCAM ALERT*  Do not sign up at this gym! The employees are trained to forge customers signatures if contracts are signed improperly. If your account has been cancelled for a period of time and has been suddenly charged again, it is because the employees at the gym are trained by the managers to forge peoples signatures when they are behind on payments or when contracts are incomplete or with errors. I suggest every one who has experienced sudden charges from Matrxx Fitness after a period of not being charged to demand a copy of your contract and seek a lawyer. Very unprofessional staff and management. Extremely poor employee turn out rate. No worker protection, workers are fired with little to no notification or warnings. Ive never seen an employee last more than a year. There is a new manager there every 2-3 months. Very poor communication with customers.  Hidden late fees after being only 1 day late on top of a separate service charge. All of the cameras do not work or no one has access to the recordings for years now. Robberies in the locker room occur frequently. Covid 19 protocols are not followed. Social distancing and masks wearing is not properly enforced.  Out of order machines, massage chairs, and hydrobeds all out of order for several months now.

A lot of machines werent working on this particular day and there wasnt really any staff around to assist or ask questions

I cancelled my account months ago & currently still being charged!! Please be advised, this location scams their customers. If you do not go through the many loopholes process of cancelling, you will continue to be charged!! Not only will you be charged your regular monthly fee, but you will be charged a late fee AND a service fee. All without customer knowledge or notice from gym employees. They will let these fees add up, & then they send your bill to collection that will impact your credit. When signing up, none of this is mentioned.

Very clean safe a professional staff will def renew membership

Great gym for locals. Reasonably priced, not crowded, friendly staff. This Thanksgiving, Im grateful that gyms are allowed to be open.

Clean place and has a good variety of equipment

How do you tell customers that you will get called back by the “manager” on Monday and I have to go out my way to call them . If customer satisfaction is not your expertise I would advice to not even run a gym . It’s about the environment and service to others. If you are not for that then this place is garbage . Do not waste your time or MONEY! Unbelievable!!!

Good management.very clean.ask for kerri

First let me say that I have been to this gym several times in past years without incident. It is nice to have a real gym as opposed to a typical lame hotel fitness center . Place is clean and staff is nice. With that being said, on my most recent visit on 8/28, I sustained an head injury (concussion),chipped teeth, head and neck contusions while using a piece of equipment that failed. I was taken from the gym by ambulance to the local hospital. Worker at the gym had no clue what to do nor did he really want to help me.A hotel security officer came and got me ice because the worker wouldnt get any.He tried to make it like s its my fault the cable failed.And thats only part of the story to this incompetent employee. There wasnt a first aid kit, available ice, incident report, or a manager on duty. God forbid someone has a heart attack, is the staff trained to use the AED?Still trying to track down someone to report to.

I signed up a month ago, but planned to cancel soon because I was worried about the coronavirus spreading a lot more, which, it did. The guy at the front desk reassured me many times that I could just cancel around the 27th, and would not be charged further fees. This was not true. I called in on the 25th, as I really could not risk to go anymore due to one person in my family needing frequent treatments inside of the hospital, which would not be possible with corona. The who picked up said that I would be charged only once more, as it takes some time for the cancellation to be processed, due to the holidays, which was fine with me, as it was only going to be a 10$ charge, and when I signed up I had the intention to stay at least 1 month, even though I would not be able to utilize it. He mentioned freezing for 6 months, but I went with cancellation due to me having poor memory and probably forgetting about it. Today I received another charge, which confused me because I should have canceled my membership already. I called in, and this time a woman picked up, who told me various new information: There is a cancellation fee of two months worth of membership, and that it is impossible to cancel before 1 month. Now I am going to have to pay 70$ just for half a month of going to this gym.

Free gym for 17 days. $20.00 a month

The Best Gym ever, during covid.Bring the punching bags back.. Thats all.

The $10 day pass for the gym is so convenient! They make it so easy to stick to your workout plan when visiting the area. It’s a super friendly staff as well!

Not bad...could use a little more variety of equipment but the space is limited. Very kind staff.

Just wanna make some corrections about the staffing at Matrixx fitness: I’m very impressed with the management assistance that I received from the manager Scott, in resolving my membership issues as a member of Matrixx fitness... Scott is the G.O.A.T: it was his personal effort in helping, that encouraged me not to cancel the membership!!!

Cool place... people mind their biz.... need the hours to go back to 24 hours though

Can you have any more biased TV channels on? Why dont you change the channel to something neutral while getting your massage chair fixed. Will cancel membership very soon. I can workout at home watching what I want and tan soon. Thanks for helping make this happen. Business and politics dont mix.

This Gym is an excellent fitness/health facility and has plenty of equipment and other cool things such as a nice lounge area, tanning beds, and more. Trust and believe this GYM is worth the price. It has everything an average person would need to be fit and healthy. The staff at the gym are very professional and knowledgeable. There are also a lot of popping events going on every week as well during the summer season. A shout-out to Ms. Wendy, management team, and staff for making this one of the best gyms in the Atlantic City area. Also, the gym is a perfect place for vacationers as well.

It is a problem to cancel the subscription, you have to call and they do not answer, I send e-mails and they do not answer either. At this time I am going to fill out a Consumer Complaint with the Attorney General.

They sweating heavy over there good workout spot

I LOVE WORKING OUT HERE AND STAYING IN SHAPE! ESPECIALLY THE MASSAGE CHAIR AND BED!!! AFTER FALLING AND HAVING A MAJOR HEART ATTACK. THANK YOU MATRXX FOR EVERYTHING!!! *HOSPITALITY IS EXCELLENT!!!* (ANGEL AND THE YOUNG LADY WHO WORKS PART TIME EVENINGS)

Looks like my first review was deleted. Nice. Dont sign up for this gym if youre not planning to attend it for the rest of your life. I requested to cancel my gym membership 3 months ago. They still charging me to this day.

This is a 24 hr facility. The staff is courteous and will show you how to use the equipment. Members get free parking. Fitness center is fully equipped with the latest machines and a free weight section. Zumba classes are available also Yoga. Just make sure that you get you moneys worth by coming often. Access to a pool in season is offered.

This one particular staff member this morning.... light complexion young man, I did get a good morning, hello or hi how are you..... very nasty didnt speak or greet the customers at all, this gym is really convenient for me cause I live in the city...... but please train your staff on customer service.... IT REALLY MAKES A DIFFERENCE

Very good very clean excellent

The representative lied to me when I sign up for a membership, I signed up for one month only with no contract. Now they’re telling me I have a contract and they’ve been charging my bank account every month.

Hidden fees billing company takes money out your bank account without permission then you have to call gym talk to manager get a number call billing have fees waived then money given back weeks later barely was able to cancel tried to force me to freeze account to keep my debit card on file some staff makes me feel very uncomfortable watching everything you do once staff look miserable in there new manager is very racially biased do not sign up for that gym unless you fully read terms and conditions ask to see before you sign I would not recommend this gym to anyone they only want your debit card information nothing else matters horrible gym bad management where is the old manager she had great energy inside of there

Big gym

FINALLY theres a nice gym in Atlantic City.....Open 24 hours. Inexpensive. A variety of morning & afternoon classes. Clean. Every freeweight/machine you could need. Friendly staff. Never too crowded. Tanning. Massage chairs. A++!!!

Im a vacationer. Beautiful facility. Wendy was extremely helpful & a sweetheart. Highly recommend for anyone traveling through or any locals.

Very nice facility. However, I chose to take my business elsewhere due to the way I saw a staff member (she very proudly/obnoxiously claimed to be the general manager) talking to members of the gym and her employees. Her inability to show any respect toward other human beings or display one ounce of professionalism in the workplace was enough to steer me straight toward island gym lol. Aside from her, the gym itself is very nice and the gentleman that gave me a tour was great. Maybe he should find a new gym too (or they could find a new manager!).

I went to this gym during a short vacation stay in Atlantic City. People were all very friendly and the facilities are very good. Would recommend this gym to everybody!

Anjel is such a great help. He makes sure I keep my body right, and he is great to conversate with. Sign up with him !!!

Great gym but once you sign up be prepared for extra fees and ridiculous cancellation process. First you have to wait for a manager to either approve or deny your “request to cancel” THEN call their billing company AND THEN get an email address from them to send your “request to cancel” and hope it gets approved. I fully regret signing up for this membership. If I had know how hard it would be to cancel my membership I would have never signed up in the first place. Absolutely not worth the headache. Oh and also the fees they don’t tell you about. Get ready for those.

A really awesome facility to work out in. Thankful for the amazing staff that keep Matrxx running 24/7 to accommodate everyones busy schedules!

They have bilingual staff now, manager Jess is so friendly thank u!

I dont really write reviews, but this one had to be done. First off all, let it be known that you can not use a prepaid card to pay for your membership. This is not why I chose to give Matrix just one star. In fact, I WAS NOT TRYING TO USE A PREPAID CARD. I am moving down the shore and after seeing a cheap promotion for this gym I figured Id give it a shot. The employee would not let me participate in the promotion because she said that prepaid cards were not allowed. I tried to explain that it was a Bank of America temporary replacement debit card, not a prepaid card, and that is why it read valued customer where my name was supposed to be. Still... it was not her failure to understand this simple concept that will prevent me from coming back to matrix once my permanent card is issued. It was the awful tone of voice and what she actually said to me that will keep my friends and I FAR FAR away from this place. I was nothing but friendly, polite and patient with her throughout the entire process, even though i knew she was wrong, and she said i dont care if its a prepaid card or not because I dont need nobody as stupid as you coming into my gym. I highly doubt its HER gym because if someone with that attitude tried to run their own gym it wouldnt stay in business too long. I wish I had got her name to report her to her manager. She was a smaller black woman with a lazy eye. I am not describing these features to insult anyone, just with hopes that someone above her can do something to handle the way she treats her potential members (me!). I made sure that the form she had me filled out was disposed of because I do not want to ever hear from anyone at that gym again and there is nothing that anyone from matrix could say to me that could make up for the way she treated me, let alone get me to reconsider joining. Life is too short to talk to people that way... O N E . S T A R

Great gym! Open 24/7, clean, classes, tanning, free parking, boxing, lots of cardio & weights. Only $10 Day Pass!

Up to date, equipment is clean and working like new. Free parking, nice .setup

We stayed at the Showboat and came here to workout a couple of days, and Wendy and Neema (sorry about spelling), were so gracious and welcoming. They showed us around, and I was able to join a Zumba class with Fae. Each morning I came in, they were happy, and had great attitudes. The place was great and clean, and it was perfect for what I needed. Wendy runs a tight ship and I adored her and her team.

Nice gym. Got everything you basically need. Great staff also, everyone is helpful.

When I sign up for the gym for my husband, they put the wrong name.... I tried to cancelled twice the first time they gave me the run around... Than I called again and got mad and they gave me the number. But when I called the number it takes 60 days for you to cancel and they are still gonna bill you for those 2 months and you gotta write an email just for them to cancel.

Great gym plus more, too bad no inside pool, lol 🤣. I signed up too late for that, but other that I love it there. 💜💪🏼💙

Nice & well maintained facilities. Plenty of equipment for all. Very friendly & helpful staff. Highly recommend!

Newest Gem in a Gym!Stop pass take a Site TOUR and see wat SPECIALS we have going on!!Great equipment AWESOME Staff....n FREE PARKING INCLUDED IN YOUR MEMBERSHIP!!

Really awesome classes and the boxing room is great!

When does it open back up

Ppl running the gym clearly have never used a gym, let alone know how to manage one.Fairly clean, staff is ok/friendly enough, however, if you wish to do anything other then cardio, this is not the right gym for you. Also, I left the gym 3 months ago, and I am still being charged.

Love this joint ... plenty of machines no waiting , clean restrooms & showers staff is polite it’s #ACmike Approved 🎩🎩🎩

ANYONE WHO ATTENDS MATRIX FITNESS:After starting a membership and trying to end it at matrix fitness, because I was moving out of Atlantic City....I was told I can only cancel through a hand written letter 30 days before ending my membership. As crazy as that is my problems didn’t end there. After my account was charged the 3 months I didn’t cancel , I found out my card was being charged double times ($120) because it was linked to another members account. After figuring the issue out and calling my company to ask them to return the fees not associated with my account ($60) 2 weeks ago...nothing! No manager check back or check up at that. The gym is always cold and lacks equipment I think planet fitness gained me back! I definitely don’t recommend. And watch your accounts!!!!

Great gym when visiting from out of town!

Very well maintained facility!! The staff are extremely helpful and pleasant!!

Horrible & miserable staff lady who barely spoke English should be fired. No customer service skills whatsoever and she ruined my experience at this gym and for that I shall NEVER return. She had the nerve to question my right to be there in the gym after I had already left and merely came back to grab my belongings, after I called her out on not doing her job after I left my Bluetooth headset there. How dare she, she must have forgot customers are the reason she even has a job!! She was beyond unhelpful and needs a lesson and education in proper customer service and communication.

If ur LOOKING to get fit,this is the best THING that happened to Ac.....24hrs

Need better group exercising class rooms

The only good part is that it cheap. Customer service sucks no one is ever at the front desk

Came down to Matrxx during my vacation, the staff were very friendly and the gym very clean and had a large selection of different machines and amenities to choose from.

Excellent! Very clean and friendly staff!

Best gym in Atlantic City, great equipment and staff.

Best gym in the city, hands down

This gym is the G.O.A.T!!! Greatest Of All Time!!!

Nice gym, great environment. New machinery.

Awesome staff very clean club

My new gym and I love it!!

A lot of machines and equipments, but somehow, some homeless people sneak in once in a while in darkness 😂

Dont join this gym. They would not let you cancel the membership. They will keep charging you even after you have cancel the membership telling all kinds of reasons. Also beware of the hidden fees.

Yes, this is the new gym Im going to... Ballys went up to 90 bucks and is opening 2hrs later, so theyre charging us more and taken away hrs...no good

Terrible terrible terrible

Great because its inside the city , horrible over charged fees and they dont take cash.

Overcharges people they say one thing and charges something else

Great gym.

I LOVE IT

Best gym in Atlantic City!

The best matrxx fitness atlantic city nj

Very good place to exercise

It has tapes, static bikes, escalators and many muscle machines. Good indoor temperature and also has a Yoga room.