Dr
Dr. Eugene M. Smith Jr, MD
200 Galleria Dr #200, Atlanta, GA 30339, United States
Comments
Ry
Review №1

Gosh , Why didn’t I do this years ago !? Dr. Smith and staff were all amazing. They made me feel comfortable from the moment I walked in. All very welcoming and knowledgeable. The procedure itself was quick, painless and 100% worth it. I’m extremely happy that I choose Lasik Plus with Dr.Eugene. no regrets at all. Don’t think about it , JUST DO IT :)

Da
Review №2

I was super nervous doing lasik. I can totally say it’s super easy and the recovery is fast. If I had to do it again I would. I now have 20/15 vision. The staff is amazing at explaining every step of the way. I differently recommend ♥️

Ma
Review №3

I had a very good experience here, it was a very easy process. I can’t believe I can see now! My vision is better than 20/20

Ja
Review №4

Fantastic staff! Great and easy process, start to finish. Very happy with the surgery.

Is
Review №5

I had a great experience with lasik plus, they where well organized and benefited me well! China was a great help, and I look foward to referring my friends to this center

Ma
Review №6

This will be an ongoing review.I called on Tuesday to get some information about their lasik procedure, had my consultation on Thursday, and will be having my surgery on Saturday.The receptionist I spoke with was very friendly and answered all of my questions and set some really clear expectations as to what would happen during my consultation.Walking into their Galleria location was very pleasing. Its very clean, welcoming, spacious, and very well designed. Not to cluttered but you can tell that they are proud of the success of Dr. Smith!!! His awards are displayed so that they are one of the first things you see.Their establishment is ran like a well oiled machine from the greeters to the financial counselor and everyone in between.Definitely worth the money Im about to spend there and I havent even met Dr. Smith for my surgery.Cant wait for tomorrow. Cant wait for 20/20 🤩🤩🤩-----------------A little over 24 hours after surgery and I am soooooo upset with myself for waiting this long to get this procedure done.The result was instant! I could tell the difference from the moment I stepped out of the OR. My vision was a little dewy in terms of picture quality, but I COULD SEE!!!The discomfort came when we got into traffic. It was very sunny and super uncomfortable so I simply closed my eyes and covered my head with my bestfriends light jacket. Ill suggest taking a dark blanket on your way to surgery in preparation for your drive home.When I got home, I used my two drops as prescribed and took an ibuprofen (unprescribed) and covered my eyes with the shield provided and called it a day! While I was not in excruciating pain, my right eye was pulsating a little. I knew I was going to need to sleep this part off so I did just that. I slept for about 3 hours and when I woke up, the pulsating sensation had subsided. I could see clearly, but there was some glare and blurriness.As I type, my vision is much clearer and I feel wonderful! Its taking some getting used to having perfect vision lol. Other than the glare and blurriness, which Im told will go away in the days and weeks to come, my right eye feels like I have sand in it. This is due to dryness so the blink tear drops help with that. I am doing 1 drop every hour for the 1st week after surgery and will go to 4 times a day until the supply is depleted, which Im told is about 3 months.Other than that, all is well. If youve considered lasik before, seriously...DO IT!!!More to come after my follow up tomorrow ❤-----------------So something quite remarkable happened last night. I received a call from a local number. I generally tend to not answer those because telemarketers are now calling from local numbers, however something made me answer. Glad that I did! It was Dr. Smith calling to check on me.Did you hear me? Not one of the nurses or a receptionist. DR Smith, top 5 in the country, all these awards, etc picked up the phone, and called his patient. He wanted to see how I was doing and asked me if I had any questions. I mentioned the sand-in-the-eye feeling and he addressed it and set some expectations as to how long that could last and to continue to use my drops.For Dr. Smith himself to make that call means a lot. Little subtleties like that is what set you apart in any field. As busy as this man is and as wonderful as his staff is, he didnt have to do that. PLUS, they gave me his cell phone number, which to be honest, I thought yeah right lol. I had no plans on using it and just nodded when it was pointed out on my paperwork to call him if I had any questions.So other than that really great impression, I went to my follow up on Monday and everything looked great. Im seeing all the lines but things are still a little blurry. My appointment was really early in the morning so I left home when it was dark and experienced a lot of glare while driving but not to where I couldnt function.Look forward to clearer vision, no doubt. Grateful for where it currently is for sure.

Ja
Review №7

Staff has been amazing. The consultation went quick, answered all my concerns, calmed my nervousness. Had Lasik the following week (yesterday) and it went fantastic. Surgery was quick, painless, and not at all what I expected. Could already see better as I was driven home. Follow visit today and I could already make out most of the 20/20 line. I waited way too long to do this. DONT WAIT!!! Do it now! Life changing for sure!

HI
Review №8

I had the monovision procedure done. That’s one eye for close up and one eye for far away. (I couldn’t see with out glasses either way.) I already can see close up with out glasses and the far away is coming. I am so happy!! Can’t wait for full results. This office is very clean and the staff are super professional and nice. Dr. Smith has won all kinds of awards and I said to be the best Lasik doctor in the United States and I Believe he is. Great experience all the way around. This was my Christmas gift from Dwight and it is going to be one of the best gifts he his ever given me I think.

Ap
Review №9

Less than 24hrs later, 20/20 vision. I was literally shocked. You hope for the best, but some how doubt if your success will be the same as others. Mine was and I am thrilled. You won’t regret it!!! This place is amazing!

Ka
Review №10

No complaints about the surgery. Went super well! Can see perfectly! Kind staff. Only issue was I had to call multiple times to make sure the Valium prescription was placed and that made me anxious. Would definitely recommend though!

Jo
Review №11

I had my Lasik done by Dr. Smith al most 7 years ago now, and my vision is just as good now as it was after healing. Dr. Smith and the staff at Lasik Plus were awesome!

So
Review №12

I was almost blind before the surgery.My right eye was almost a -12, and left eye -8. I don’t even remember the feelings of seeing things clear without glasses....I found Dr. Smith on google search and he piped up as the best reviewed doctor.Today I came back for my first post-surgery checkup and was told my corneal heal very well!!! It is a relief....Now I can see so much better... my vision is still a little blurry but it’s getting better and better...Hooray!!!!The whole team are very nice too!!! Warm and friend.I would recommend this place.

Ka
Review №13

Very friendly staff. Clean environment. What a crazy experience during the procedure! I was nervous and didn’t know what to expect, but everyone in the room was very comforting, quick, and precise. It took all of 7 min. After the 4 hour eye rest I could see! Thank you friendly staff and Eugene Smith for taking such good care of me. I would do this all over again in an instant. If your reading this look no further, you’ve found a competent surgeon. Make the move.

Cr
Review №14

Staff was incredible! All of my questions were answered. Its day two and I see great. So happy with the decision to get lasik and to do so with LasikPlus!

st
Review №15

I had a great experience at Lasik Plus Galleria. The staff was very friendly and well trained. They made the process quick and simple. Very glad I had lasik done with them and Dr. Smith.

Er
Review №16

Dr. Smith and his team made the whole process easy, should have done this 10 years ago.

St
Review №17

Pleasant coworkers and great experience. Would recommend this facility to anyone wanting to get Lasik. Dr. Eugene Smith was very informative and talked me through each step of the procedure. Check them out!

Jo
Review №18

Just had my lasik for near vision and i can now see great on day one after my nap. Took the day off but got called to work at night and since i saw great i did and i was fine. Had my follow up and i can see 20/25 on day 1 so by the time i fully heal i think i will see 20/20 which is a miracle. Dr. Smith is a specialist and I am so glad I let him do my eyes because this was a big decision not being able to see for 4 hours right after the procedure was scary. Thank you Dr. Smith for being so detail and careful.

T
Review №19

The entire office/staff is very nice, even during this pandemic they are making sure patients are 6 ft apart.

Ca
Review №20

From my consultation to my post op appointment all of the doctors, nurses, and technicians were amazing. Positive attitudes, positive energy, and efficient. There was a three hour wait before my actual procedure but I think that is by design. You can watch other people getting their surgery along with refreshments and a comfortable atmosphere. I have worn glasses/contacts since I was 5 years old. I am now 40 and have 20/20. Super amazing! Im not gonna lie, the procedure was quite psychologically freaky for me and painful. There was also a lot of pain afterwards but I was good that evening. It is the first day after my surgery and I am able to drive and do normal activities. Dr. Smith was perfection!

Jo
Review №21

I would really recommend the surgery to anyone. I have never been able to see this great in my entire life even with corrective lenses. The procedure was quick and painless. The healing process was fast. I was able to go back to work Monday. I was able to see the very next day with no problem. The light sensitivity was minimal. The staff made sure I was able to get the procedure done on the date requested. Ariba pulled every string imaginable to accommodate me. Ben made everything fun and very understandable. The doctor made sure I was a good candidate. The surgeon and his team talked to me about sports throughout the whole procedure. The reception team is always very warm and welcoming. The office manager is a joy to interact with. I couldnt have pick a better place or group of people to do the surgery with. If you are thinking about having Lasik Vision Surgery done, this is definitely the best place to get it. I highly recommend this team!!!

Cl
Review №22

Easy process with getting a consultation and the procedure was done in 15 minutes. Recovery was very quick as well! I highly recommend Dr. Smith!

Cr
Review №23

I’m here now and Angela is the BEST! I’ve only been here for a while and I’ve had nothing but a great experience since I came though the door. It’s been awesome. I definitely recommend.

De
Review №24

The staff was amazing!!!

Ar
Review №25

This is the only place I sincerely trust to refer my friends and family to. I am beyond pleased with my results. Amazing what knowledge Dr. Smith and his amazing staff have. Dr. Patel, Kenzie, Michelle...my absolute favorites. So consistently patient and helpful! Its as though you can never ask them too many questions! My procedure lasted 15 min and my boyfriends the same amount of time. We were even allowed to be with each other during our procedures! My follow up the next day was quick and efficient but not rushed at all which I appreciate. Everyone is presentable, the place itself is clean and bright and you get a free t-shirt for posting a review which everyone does. I really love this place. Wish I had done it sooner to be honest! If you have anxiety like me Dr.Smith will prescribe you a small dose of Valium which takes the edge off but doesnt make you loopy. Then you go home and take a 4 hour nap immediately post surgery. The REAL results come the next day when you reach for your glasses and open your eyes to see that you dont need them! Best feeling in the world is throwing away all your contact cases from over the years!

Le
Review №26

I got LASIK surgery from Dr. Smith some 15 years ago, and it was a wonderful experience. I have had zero issues, and my vision has been a dream since the procedure. This was the best money I’ve ever spent in my life. Highly recommended!!!

Br
Review №27

The entire staff and Dr. Smith are amazing! Dr. Smith made a point of calling me later that night to make sure all was good. Already reading without my glasses. This is the best decision I’ve made in a long time. If you are considering this procedure I would highly recommend Dr. Smith and LasikPlus - fantastic experience all the way.

Ry
Review №28

They make you wait for three hours in the lobby before your procedure. I wish they would be more respectful of people’s time. Need some work on their internal processes. Dr Smith was great though.

Yo
Review №29

It was like any other outsource practice. Like information was little and they just run through the process. Overall it was ok .

Ak
Review №30

The whole process was incredibly seamless - from exam to actual procedure itself. Dr. Smith was engaged, proactively called me to make sure everything was going good on my end. I now have 20/15 vision - better than perfect!

Cl
Review №31

My experience at Lasik Plus was awesome. Staff is very friendly and helpful. Dr. Smith and staff explained the procedure in detail and was very nice. I would recommend 100%.

El
Review №32

20/20 vision the day after the procedure! Would recommend 100% to everyone considering.

Ki
Review №33

Very friendly staff. Excellent Dr. very compassionate, explained entire process step by step. Amazing staff that ensures you understand everything from payment options to post op instructions. Best decision Ive made in 2017.

Be
Review №34

Fabulous experience! Perfect vision the same day.

An
Review №35

I had my LASIK done by Dr. Smith! And it was awesome 👏 Thank you so much!Goodbye 15ys of glasses 😁

Ge
Review №36

I love my new 15/20 vision. I feel like I have better vision then when I had glasses. Thank you soooo much Dr Smith and The ladies in the office are super nice and accommodating the whole experience was not as bad as I thought it would be.

Je
Review №37

I cant express how much I appreciate Dr. Smith and staff. They really made the whole experience stress-free and comfortable. I have visited both the Gwinnett and Cobb offices but I had my surgery at Cobb. The check in process was quick and easy but there was a wait to get the actual surgery. In the plus side they offer refreshments while you wait and there is plenty of seating and TVs to help pass the time. The staff were energetic, friendly, and professional. I am glad I chose LASIK Plus Atlanta to have my laser eye surgery. I now have 20/15 vision!

Tr
Review №38

So far I have been treated great, I am suppose to go back here shortly for the procedure- so far the staff has been polite and helpful. Dr. Smith called me last night to introduce himself and make sure I was ready for today! At this point I feel I am in great hands and I will be just as satisfied after the procedure as I am right now.

Br
Review №39

Great results. Next day 20/15 vision. Surgery was a breeze and quite a unique sensation. Only critique would be the surgery took a 2 1/2 hour wait beyond my appointment time, but they tell you to plan 2-3 hours as the delay is just from people ahead of you asking questions. Dr Smith doesnt rush people thru and wants to make sure all questions are answered.

Je
Review №40

Today is the day and Im really excited! The staff at Lasik plus has been great and the facility is very clean. Cant watch to see life through my new and improved eyes!

Ne
Review №41

VERY DISAPPOINTED BY POOR ETHICS. My initial procedure was well done and the service was great. Thats why Ive given the two stars, not one or zero. Unfortunately, I signed up for lifetime adjustments for quite a bit more money than a single procedure. Now that I want an adjustment, the office will not call me back to schedule. I have tried over a half dozen times so far, but have gotten no response. If you use this practice, be sure to sign up for only one procedure at a time. In my experience so far, the lifetime updates offer is simply a way to trick more money out of the consumer.

Ha
Review №42

I had a wonderful experience the doctors and care givers were very polite and assisted with my every need and concerns. Even after surgery everyone still treated me well. Anyone considering this surgery Lasik is the place for some serious consideration.

De
Review №43

The staff was really friendly and the whole process was painless. I have perfect vision now only 1 day after.

Ja
Review №44

Definitely a life changing experience! Dr. Eugene Smith even gave me a call to make sure i had no concerns after my nap!

Pa
Review №45

I had a great experience at LASIKPlus and Dr. Smith was very comforting throughout the process. I do wish that procedure days were a little less hectic (a long wait in a crowded waiting room), and that theyd offer a Xanax or something else to take the edge off like other LASIK providers do. That being said, overall I had a very positive experience - astigmatism and 20/400 in one eye and even worse than that in the other eye, and only 16 hours later Im at 20/20. So glad I did it!

pa
Review №46

I have worn glasses since Summer 1981. No more glasses! My vision is now 20/15. Best decision I made about my eyes!!!!

Di
Review №47

Had a great experience from the initial consult to every follow up. Dr Smith is very attentive, and always available to answer any questions I may have.

Mi
Review №48

Excellent service, clean, very professional. They answered all my questions and addressed my concerns. Highly recommend for anyone considering lasik.

An
Review №49

Staff was not as friendly as everyone says. I was scheduled for 3pm. I arrived an hour early. Its 5pm and I still havent had surgery. People who got here after me are going before me. Im thinking about getting my money back and walking out.

Lu
Review №50

I had a great consultation! I didn’t have to wait and the staff is super friendly and made sure all my questioned were answered!

as
Review №51

I cannot tell you what an unbelievable experience this was with the team. Dr. Smith, Dr. Patel, Chris, John, Laura, and Michelle were absolutely the best!I was moderately, nervous of course. The initial visit with them went by quickly and they were able to tell my prescription within a matter of moments. I mean, when you go to your normal optometrist, it takes a good while. They were spot on.Day of surgery, I was even more nervous. When I was checking in, she answered a lot of questions I had. One of them being, Will Dr. Smith be offended if I ask him stats on his procedures? She responded back with Absolutely not! He loves talking about all kinds of things.John did one more follow up exam on my eyes and talked to me like I was one of his friends. He eased me a lot too.Chris was amazing- I asked him to take a couple pictures of my procedure and he ended up taking a 12 minute video. How cool is it for staff to actually care about what you want?!During the procedure, I talked to Dr. Smith the entire time. Asking questions about what he was doing because I was genuinely curious. Im the type that loves to watch dr shows. He let me know everything he was doing and he actually said it with so much enthusiasm. It was great.One thing I read in A LOT of reviews is that he will actually call his patients the night of to see how they are doing. That did happen! Its nice to know he cares.Overall, I would 100% recommend this LasikPlus location simply because everyone was AMAZING and the procedure was virtually painless. I hope this review helps anyone who is considering getting lasik!Oh, and totally use me as a referral ;)

Ma
Review №52

The entire staffs are great. They work as a team to make sure your vision is their main priority.

An
Review №53

Very friendly and my procedure went perfectly. I only had one eye done because my other was 20/20 and now the one that had work done is better than what was my good eye.

St
Review №54

The staff was honest, friendly and very helpful. The consultation was efficient and a pleasant experience all tge way around. Everything was explained thoroughly with plenty of oppietunity to ask questions.

Ir
Review №55

The staff is so sweet and informative. Dr. Smith was sweet and answered all my questions with patience.

Cl
Review №56

Just had Lasik done the team is awesome, love their energy & they are all very knowledge, Doctor Smith was Great! I defitnately recommend😁

Am
Review №57

Great procedure, doing fantastic afterwards! Everything is going great, and the staff is absolutely wonderful! 😊

Ar
Review №58

This was the most amazing and life changing experience EVER!!! Ive been wearing glasses since I was in the 2nd grade and thought that was my fate until I took a leap of faith and scheduled my consultation. Dr Smith and staff made me feel sooo comfortable because Lord knows I was scared. I recommend this center to anyone struggling with poor vision. Thanks for everything!Arnecia Curtis

Br
Review №59

Great experience! Surprisingly quick and easy for a life changing procedure!

Ri
Review №60

Staff is very friendly and accommodating! Office is clean well designed.

Br
Review №61

The Lasik Plus staff is extremely friendly and helpful. Going in for Lasik is definitely a nerve racking experience, and one of my complaints is that it is hard to find the odds of various complications. People will tell you they are very low, but Dr. Smith actually quantified that for me, which noone else would do (Im 20 years old and he said my odds of serious complications were 1 in 30,000 or more). Very happy with Dr. Smith and I would recommend him and Lasik Plus.

Vi
Review №62

20/15 Vision now. Best decision ever!!! Staff is amazing!

Sh
Review №63

The Staff is great, Dr Smith is amazing. It took several years for me to make the decision to have my lasik procedure and I am so glad I went with Dr Smith at LasikPlus. The whole process from the call to make my constitution appointment to my actual lasik has been wonderful.

Jo
Review №64

Both doctors were great, procedure was quick and easy. Office was running behind schedule, so make sure your ride is flexible on the time they have to wait.

O
Review №65

I had my surgery 6 years ago and I am very pleased with it. This is a copy of the email I sent them to thank them. I had to adjust it to fit what the review is allowing me to publisn. It s all genuine as i was a legitimate procedure patient.Dr smith is such a great surgeon, not only that he is a medical professional but a human. Contrarily to what it is common in the field, Dr smith made this whole dream come true, the dream of seeing without glasses. He cared and he wanted me to have it. He didnt see me as a marketing target but rather a person/patient that needed help and he made his best, in order for me to accomplish my dream. Thanks a lot Dr smith, I really wish other doctors can learn from you. I will be grateful to you all my life and will be keeping you in my prayers.We were evaluating a couple of other LASIK providers in the area, and to be honest with you, one of them stated that in order for us to qualify for the special, we have to get the surgery done by the following Friday?!! How crazy is this!! It is not about Selling Danishes or bear claws here, it is about our health and about one of the most and precious things in ones life: vision. The providers name was Joffre and you guys took it again to the next level, not only a one week quote but one month. That is how professional this can get.This whole experience wouldnt go further without the hard work of mrs Brenda. She actually made me think about the LASIK procedure and take it serious. She helped me with all the financing paperwork. Bret, she did all what an employee in her status and position would do and even better, you rarely see that anywhere else. Without that first free exam and good impression I got from it, I don t think I would be here today writing you this email glassesless. The role of Dr smith, mrs obrian and mrs Brenda was very crucial in my decision making.I would also like to thank my first exam friend I forget her name, sorry about that for his knowledge, professionalism and being good in the technical part of his job. I appreciate what mrs Silver did in my first evaluation exam and do thank her for her time and patience with me.This whole review would be unaccomplished if I didn t mention Melanie the Gwinnett desk receptionist, her sense of humor because our chatting about the pancakes, crepes and IHOP finished it really strong.I do also thank mr John and Dr smith female assistant for their time and their help.To summarize my LASIKplus LASIK surgery experience, I will put it in three or four words:1- great welcome: my first free evaluation exam2- follow up: dr smith, mrs obrian and mrs Brenda trying to do all what it takes to get my survey done at the center,3- treat me nicely: not looked at as a wallet but rather as human.4- finish strong: the surgery day.Please guys keep it up always this way. Guests often complain about their bad experiences but rarely give feed back about when they are happy. And that is what this email is about. And sorry for any spelling or grammatical mistakes I might have made. Lol English is my second language. Just kidding!!Sincerely yoursOmar nait hammou

Ba
Review №66

Really amazing, had terrible nearsitedness most of my life and within 5 hours of the procedure I could see well on my own. Thank you!

Ka
Review №67

Great! Very nice staff! Im excited for my surgery!

Ma
Review №68

Great work! 20/20 vision!

Im
Review №69

Everything was painless and perfect.Great staff.

Ma
Review №70

Great people, very friendly and knowledgeable

La
Review №71

Came back for a touch up over 10 years later and Im being treated very well, and look forward to the touch up.

Ka
Review №72

So excited to have this done!!

Information
72 Comments
4.8 Rating
  • Address:200 Galleria Dr #200, Atlanta, GA 30339, United States
  • Site:http://www.lasikplus.com/
  • Phone:+1 770-955-3938
Categories
  • Ophthalmologist
  • Doctor
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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