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Patient Care Pharmacy
2047 West St, Annapolis, MD 21401, United States
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DE
Review №1

I just want to say that I don’t write many reviews but I do like to acknowledge my good experiences as well.We started using this pharmacy because EVERY time at Walgreens there was an issue. And a line. When I go into this pharmacy I’m in and out within 5 minutes. A couple of times when I took the handwritten RX in I’ve been longer yes, but no more than 15 minutes. Very helpful and friendly staff. I have recommended many people there and will continue to recommend. After all somebody recommend me there. Mr Patel always makes it a point to speak to everyone. He also goes above and beyond. Besides, where can you find another pharmacy that greets you with a beautiful chandelier?Eddie and Debbie Dresser

Ni
Review №2

I used to go to your everyday big chained pharmacy. My doctor recommended Patient Care Pharmacy to me. Im telling you, it was one of the best changes Ive EVER made! The owner is absolutely the most understanding pharmacist in the world; the ENTIRE staff is extremely helpful! They have a variety of everyday items you may need for your home, people without insurance wont break the bank to buy their meds, theyre extremely sanitary, and hands down have the best staff in Annapolis!!!

An
Review №3

Most pleasant experience at a pharmacy EVER!! After hours on hold on phone with a big chain pharmacy, and then waiting in extremely long lines, I decided to get in my car and drive over to this pharmacy today to see if they could help with my daughters prescription issue. I could not believe it! In and out in 15 minutes. Solved an issue the big chain one could not (or just didnt want to) in no time. Walked out with prescription in hand. I will be moving ALL of my familys prescriptions here. The owner personally chatted with me and helped to problem solve. He made a few quick calls and called me over to say I was good to go! The employees greeted me quickly and could not have been more friendly or more courteous. I have never had a pharmacist take time to discuss the situation with me like he did. Amazing customer service and tremendous work ethic. They have definitely earned my business and a customer for life.

Ke
Review №4

This was my first time at this pharmacy. I was highly recommended by a friend. My doctors office is on Chinquapin round road. This pharmacy is located on west street less then a mile away. I was in and out under 10 minuets From registration to pickup! I will never use another pharmacy after this experience. All employees are extremely friendly and customer service focused.

Da
Review №5

I will never use another pharmacy! The owner and staff are friendly and considerate. They communicate with each other so I dont have to explain myself more than once. They always have the prescriptions ready when they say they will. I originally started to go to patient care when I needed a medication many other pharmacies in the area said they would order and never got in stock. At my doctors recommendation, I went to Patient Care, where they had the prescription ready that day without any issues.

Ti
Review №6

Patient care pharmacy and all the people who work there are so friendly they are awesome always smiling and know you by name they are very fast and treat you like family I highly recommend patient care ❤️ this pharmacy 🤗

Mi
Review №7

Stellar service per usual. I’ve never once been in there and not received grade A service. Keep up the good work and thank you for all you do!

Mi
Review №8

Owner and Pharmacist Vaibhav Patel acted like a drug dealer refused to fill medication until I transferred all 10 prescription from Walgreens to Patient Care . Not a professional no ethics. The State of Maryland will be investigating him soon. Thank God for Daily Care Pharmacy in Jennifer Square in Annapolis they just opened on July 2021. The Pharmacist helped me the same day Patel refused to fill my medication without any notice of being dropped. I travel a lot taking care of elderly mother in Georgia and needed my pain meds to travel. I am a Army Veteran and worked for the State of Maryland for twenty years. In my opinion Patel is a cruel and profit driven person. Please switch your Pharmacy needs to Daily Care Pharmacy a great Pharmacy with character.

Ra
Review №9

I used the BIG C-- pharmacy and have waited in the store for 3 1/2 hours for a script to be filled, but then again all of us on narcotics are addicts anyway and not really in pain, so let us wait. I also have none narcotics filled and would get and email, check on line, and script is ready. But get to the store and it is not and still wait. At Patient Care it is almost instant, by the time I get from my Drs office there (5 minutes) its ready. They BELIEVE in if your waiting, your first-NOT LAST. My wife stopped using the big store also and loves this place. They truly are friendly and APPRECIATE their customers. Heck they never even acted annoyed at me for asking questions, cant say that about the big C store. I LOVE THIS PLACE AND THE PEOPLE IN IT. Thank You for understanding that we are there because we are sick and all we want to do is go home. Patient Care gets that in their hearts. Bless you All!!

Ha
Review №10

Very fast and dependable to have meds I prefer over generic. Prices aren’t too bad either!

Ke
Review №11

This is the Best Pharmacy in Maryland, the pharmacist knows you by name and says hello every time you walk into the office. Best prices, all I can say is it is operated like an old school business where everyone is treated with respect and dignity

Ji
Review №12

The first visit I made to Patient Pharmacy was after I was seen at the Patient first. The Dr. wrote the prescription and said take your first dose when you get home. I said it may take a few days to get it (from my supermarket pharmacy); she said try Patient Pharmacy across the street. I went across the highway to Patient Pharmacy and was greeted when I walked in as though I walked into a nice restaurant. I seriously thought I open the wrong door. The prescription was ready - time lapsed from Patient First - maybe 12 minutes.Five days later I did a follow up visit, was asked if I wanted to send the prescription to the supermarket pharmacy on record and I said please send it to Patient Care Pharmacy. I walked into the pharmacy and was greeted the same way and the prescription was ready.Im a local to Annapolis and over the last few decades have witnessed a decline of customer service with the population growth. The stores run by locals remain highly customer service based and you can tell when you walk in by the very personal greeting.At my company, we call it creating raving fans. Patient Care Pharmacy has a new Raving Fan.Thank you,Jim Christian

Ni
Review №13

Best price in town great customer service

NI
Review №14

Greatest Pharmacist ever, and staff is cool as well!!!

Gi
Review №15

With very complicated health issues, I love Patient Care Pharmacy, because its a small independent pharmacy where they know you. You can establish a relationship. Big chain pharmacies often have changing pharmacists and techs, and once they get to know you (if they care enough to), they often get moved to another store.

Jo
Review №16

Fast, friendly, low prices. HIGHLY recommend

Sc
Review №17

Very friendly staff. The place is nice, clean & the staff are very helpful.

Ji
Review №18

Patient Care Pharmacy, conveniently located at the intersection of West St. and Rte 2, is without a doubt the best pharmacy around, they are privately owned and it shows. They have a great practice of not making walk-in customers wait for service. The professional staff know their customers and give personal service that the huge national pharmacies cannot match. If youre unhappy with the service you receive from the big pharmacies and looking for a change, try the folks at Patient Care.

Se
Review №19

Everyone, every time I go there are top notch. Nicest, friendliest, most competent and helpful.

Mi
Review №20

They have a wonderful staff. They always remember my name and are very fast when I need to wait. I Iike that the only thing they do is RX. I always use when I can.

el
Review №21

The male pharmacists are so nice And go above and beyond their duty as a pharmacist. One even gave me a mask once this COVID stuff started for free! The only one that I seem to have an issue with is the woman... But the 2 gentleman makeu for her attitude..,

Ma
Review №22

A nice place with rather friendly staff. It’s never great to wait for a script to be filled, but this place is the best I’ve found. They are a stickler for proper process.

da
Review №23

Great service and fast an friendly

Br
Review №24

This place ROCKS! The are so fast when it comes to filling prescriptions and they are so pleasant to deal with... Thanks patient care...

Ka
Review №25

I don’t know what happened to this pharmacy. I used to be able to come in to call with no problem. I have had 2 incredibly bad experiences with whomever answers the phone.First experience was my request to have my RX transferred from a pharmacy. The woman who answered blatantly ignored my request and said you already have one here. I said I have a new doctor with new instructions with a new dose, my old RX is incorrect. I went to pick it up and they filled the old RX with the incorrect dose, directions, and provider.Second experience is that they do not keep RXs on file. I have a script that expires 8/2020, but they refuse to fill it.I will not come back to this pharmacy. Used to be a great place! Preferred over Walgreens but I will return to Walgreens after these issues.

Mi
Review №26

I dont usually write reviews. This is the best pharmacy around. The service is better than you will get anywhere else. The staff is exceptionally friendly.

Ch
Review №27

This is the best pharmacy I have ever been to. From day one they treated my family as if they have known us forever. I would not go to another place to fill my scripts. They treat everyone with respect and are extremely helpful. Please try them out. You will NOT be disappointed.

Ci
Review №28

I have found the most incredible local pharmacy! Very friendly, helpful and caring. Great customer service! So much nicer than the big pharmacies, the take excellent care of their customers! Give them a try. You wont regret it!

De
Review №29

I’ve literally never waited more than 5 minutes and even a full 5 minutes is rare! To top it off, everyone here is super friendly and helpful and I’ve been coming here a little over a year.

r
Review №30

Fantastic staff and they care about you saving money. Theyre quick and dont make you wait like other pharmacies. You can pick it up or they will mail it to you. They will help you save money with or without insurance. The best pharmacy Ive ever been to!!!

ke
Review №31

The folks here are so pro. And work hard for your business. I would not go anywhere else. No issues dealing with changing insurance. Very caring and helpful

Va
Review №32

The staff is so friendly and helpful. They have the best prices around. My father comes to see his doctors in Maryland from Pa and the pharmacy mails his prescriptions to him. I am so glad my doctor recommended Patient Care.

Ka
Review №33

I want to give this place a million stars! I’m SO impressed. Needed a medication, no one had it in stock, hubby checked several pharmacies. Nothing. Then he went to Patient Care, and the owner Vaibhav Patel went ABOVE AND BEYOND to take care of us. He personally called several pharmacies until he found the medication we needed. I’ve never experienced such awesome service before. He wasn’t even making any profit off of that. That’s the definition of going the extra mile!They do free deliveries, curbside pickup, and they have really good prices. From now on, we will be getting all of our medications from there.

Le
Review №34

I have been taking the same medication for over 20 years. I will continue to take the same medication until I die. The government and insurance company has changed many many many times concerning my medication. I have learned to play their games. This pharmacy actually understands every month I get the exact same medication. Others (CVS) would tell me they did not get their shipment yet. This pharmacy knows me and knows I come in every month with the exact same scripts. They have ordered my medication prior to my visit. It’s a miracle that a company meets and exceeds the customer expectations! Love this place!!!!

Ch
Review №35

Outstanding customer service, friendly and helpful. The best pharmacy I have ever used for my families prescriptions. The pharmacists and staff are knowledgeable, help with your every need and truly care about their patients. I tell all my doctors, friends, and other patients to change to this pharmacy for superb care.

ky
Review №36

Best pharmacy I have ever went to hands down. In and out in less than 5 minutes Every time. Excellent time management and customer satisfaction skills. If you are in the area you have to stop by.

Da
Review №37

I went to three pharmacies. None of them had my prescription. Then I went to Patient Care. They had the prescription and were extremely friendly. Great business and they provided wonderful advice about the medication.

ja
Review №38

Everyone that works at this place are so nice and actually help you if you have a problem with insurance etc. Rather then telling you to call your doctor or anything else. They have helped me so much and I will never.go.to another pharmacy. I strongly suggest everyone try them out and you will never go to a cvs or rite aid again

An
Review №39

Do yourself a favor, and at least check this.place out. I have a couple chronic illnesses. With constantly changing insurance, I deal with pharmacies frequently, and have tried countless ones. This place is by far the best.

St
Review №40

Everyone treats you as if you are their only customer. If there is a way to get your medication to you quicker and at prices that challenge market pricing, consider it done. After many years using other resources, this is the 1st pharmacy in which I decided will handle all of my meds.

De
Review №41

Patient Care Pharmacy is the best pharmacy around. They always have the meds I need, when I need them. No waiting a couple of days til it comes in, or running around town trying to find someone who has it. . Extra friendly staff too!! Great job Patient Care!!

Ci
Review №42

I am shocked at how much money Patell at Patient Care Pharmacy was able to save me on my prescription costs! They even delivered them to my home free of charge. I couldnt be happier! Give them a try - you wont be sorry!

Ka
Review №43

This pharmacy sets the new bar for superior service, drug prices and educated, concerned, consistent overview of your drug regime in this area. Its personal and so pleasant, you leave smiling!

Sh
Review №44

Are you looking for good old fashion customer service? This is the place! The people there go above and beyond to not only get your prescription filled timely but go the distance with your insurance company and the prices you pay. I run a medical practice and we send all our patients to this pharmacy to fill run of the mill to complicated prescriptions. My whole family goes there as well. They will even deliver to your home in Annapolis for free! Please give them a try and ditch the big box pharmacy, you will be happy you did.

Ha
Review №45

Just like their name, they actuallt care about the patients!!! Best pharmacy in town with excellence people and exceptional service! Love them!

Mi
Review №46

Best pharmacy ever! A wonderful friendly staff and great customer service!

Er
Review №47

Best pharmacy prices in Annapolis. After reviewing all my familys medications, Patient Care was able to save me a considerable amount on my monthly prescription costs. Conveniently located at intersection of Route 2 North & West Street, just north of the new Chick-Fil-A, just south of AAMC. Great customer service & very friendly staff. Highly recommend giving them a try.

Da
Review №48

This is what I sincerely hope the future is for all pharmacies. These guys do a great job, are so easy to talk with, and NO ONE is beating their prices. (I did my homework on that)

vi
Review №49

Best customer service we have ever experienced! I have recommended to my friends and now they are happy customer.

Ch
Review №50

Im in pain management. The latest trend has seen the local chain pharmacies intentionally block me from my medications to get the opioids off their books. Im a 10+ year patient in pain management and have always followed the rules. My meds help me function in real life versus being home and in pain, thats a fact. Why tell you this? Because Patient Care Pharmacy took the time to learn my history and understand why Im on the meds I am. They consult with the Doctor and health insurance company, not play God like some other local pharmacist. They greet me by name every time I walk in and are always patient and understanding. Theyve taken the time to explain things when my prescription was denied. All I ask is to be treated with respect and to work with me because I shouldnt be caught up in this crack down on abusers. Patient Care has done just that!

ch
Review №51

Just amazing. These wonderful people go above and beyond to help their customers.

Li
Review №52

I love this pharmacy! They are very friendly and the service is super fast!

BA
Review №53

Very personable The kind of pharmacy where they know you by your name. As long as they are open I will never go back to any of the big name pharmacies

Jo
Review №54

They really care! They have the best customer care and best prices, as well as home delivery or FedEx delivery to your home, if needed.

Le
Review №55

The best the pharmacist is the best he is very personable calls you like he said he will from now on this is where Im going..

Me
Review №56

Hands down the best prices around and absolutely the best customer service ever!!

Ju
Review №57

HORRIBLE HORRIBLE EXPIERANCE :I brought in my regular monthly prescription to be filled on a Tuesday. My doctor had accidentally wrote the wrong date on my prescription and crossed it out, wrote the proper date and then intialed it I guess. The owner told me that was against the law to fill a prescription with a crossed out date so he suggested I go back to doctor and get another one that was not crossed out. I had to take off work half day on Wednesday to go back to doctor and lost approx 4 hours of work day. But yet I did so because that was required according to the owner. With my new prescription in hand I came back Thursday to have filled because I was leaving late Thursday night on a red eye to west coast for work. I arrive Thursday and the owner says he no longer has enough medicine to fill my prescription and to come back Friday morning at 9:30am.....well now I can’t go to the west coast for 3 weeks without my medicine so I had to pay $250 dollars to change my flight to Friday night. I arrive at pharmacy today to fill my prescription in the early afternoon just to be told oh sorry the delivery DID NOT SHOW UP and now he can’t fill them till after the 1st of next month..... they could have called me to let me know #1, #2 I lost 4 hours of my work day to go get a corrected prescription that my own doctor told me he has never heard of crossing out a date, correcting it.... for that to be AGAINST the LAW.#3 I had to pay $250 to change my airline ticket to make sure I had my prescription for my work trip and had to delay my work trip for a day....So 4 hours of lost wages, $250 airline transfer ticket and a delay in one day for work, and guess what, I STILL don’t have my precription for my flight that leaves in 6 hours.HORRIBLE HORRIBLE EXPIERANCE, waste of so much time and money. Thanks for that.

Da
Review №58

Helpful staff

Li
Review №59

FAST! They’re fantastic!

Sa
Review №60

Hands down best service in town; best value, too.

WT
Review №61

Not very helpful. Did not want to fill certain prescriptions for me unless I switched over all my prescriptions to them- and as I had just filled a couple of them the day before, that wasnt practical or possible. I am traveling and use national pharmacies, as a rule, so I found this unfeasible. Not impressed. Parking kind of a pain, tough to get in and out of this location from the road as well. If you are located might be an option, but if you are traveling, shmeh...Stick with your national chain, its easier in Maryland....And not such a hassle to get to the building.

Al
Review №62

Best pharmacy around!!! Great customer service..

Li
Review №63

Very fast & professional. It’s the cheapest place in town for those who pay out of pocket for prescriptions.

Mi
Review №64

There is one medication dispensed to everyone who comes to this Pharmacy: genuine T L C! No limit on refills. Milt Jordan

jo
Review №65

Sh....lets keep this place a secret. Quick expedient service..if you are tired of the huge non personal pharmacies..this is the place to go to.

P.
Review №66

Best pharmacy EVER!

Ch
Review №67

Very kind and professional!

De
Review №68

Excellent Service

St
Review №69

Its ok

Information
8 Photos
69 Comments
4.7 Rating
  • Address:2047 West St, Annapolis, MD 21401, United States
  • Site:http://www.patientcarepharmacy.info/
  • Phone:+1 443-949-9005
Categories
  • Pharmacy
Working hours
  • Monday:Closed
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–4pm
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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