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Eisenhower Center
3200 E Eisenhower Pkwy, Ann Arbor, MI 48108, United States
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Je
Review №1

I have been working here for about 3 1/2 Months and I love working for Eisenhower Center. My co-workers are always willing to help. Everyone is pleasant and ready to care for the clients. The clients are well taken care of. The team work well together. I would recommend Eisenhower center for your family.

Sh
Review №2

Just removed my son from this facility. He was a client for several years. The last two years have been terrible! The staff are very unprofessional. They do not communicate with each other, clients or guardians. They make promises and do not follow through. He was in an assisted living apartment. They hardly ever checked on him. They moved him to a different apartment complex in the middle of Covid to take in drug addicts. The new apartment was in a terrible complex and was trash. I would not put my dog in that apartment! Police were called there often, as it is one the cheapest apartment complexes in Ann Arbor. They quit transporting him to work because they didn’t have staff available. They rarely had bus tokens to give him and promised to get him a monthly bus pass but never did. The staff were rude when you would call. The management staff constantly lied. Do not even consider this place!

Ma
Review №3

I really enjoyed being a client here because the staff were very helpful and there were other clients that were nice and staff. It was a place with great food , nice staff and helpful and the staff took us on outings. All the staff are very nice and helpful. I recommend people going here.

Ma
Review №4

I love working here! Its flexible with scheduling & there is always fun activities to do with the residents here!

Je
Review №5

I have been an employee at Eisenhower Center for the past six years. I absolutely love my job. When I came to Eisenhower, I was really in need of a supportive environment where I could make a difference. I find that at Eisenhower. For the majority of our staff, this job is more than a paycheck. It’s a family.Our clients become more than just a client. Yes, their needs are met but there’s more to it than that. I’ve seen staff bring in home cooked meals for clients. I’ve seen staff purchasing things for clients, such as hygiene items and clothing, using their own money when the client does not have the financial means to do so. I’ve seen staff come in on off hours to celebrate special occasions with clients. We also build relationships with our client’s families and work hard to maintain good communication between the client and there family members.Eisenhower employees are also incredibly supportive of each other. I’ve never worked in a seeing where I have felt cared for as a person, not just a staff.Eisenhower Center has also worked tirelessly to attempt to save benefits for clients who have experience traumatic brain injuries as a result of a catastrophic car accident. The Center continues to advocate for these clients and their families to insure that they continue to receive the services that are needed.If you want to work in a place where you can make a difference and feel valued, this is the place. If you want to see actual positive changes and an interdisciplinary approach to rehabilitation, this is the place.

Br
Review №6

I have been working at Eisenhower Center for over 11 years. Throughout the years the company has changed and grown. I would only work at a place for this long that I knew had its heart in the right place. We are not perfect, sometimes our changes dont work out, so we try something new. Ultimately we are here to make sure our clients have an amazing quality of life. I see the efforts to make that happen in all of the EC team members; from administration, billing, food service, maintenance, clinicians, managers, rehab associates... everyone! Being an ESOP it makes the employees take more responsibility to do what it takes to make OUR company great. Eisenhower is like a family to me and I am proud of the work we do for our clients!

Ja
Review №7

Staff are not trained properly to provide quality care to their clients. Client safety is not a priority. Cleanliness is also not a priority. No such thing as infection control. This is a place that I would never want to receive care from and I definitely wouldnt want my own family and friends receiving care from this establishment.

Ch
Review №8

Very unprofessional! It’s funny these are the same people to make it seem like they are so professional until you work with them. They don’t care about the staff safety. They will have you working with clients that have Covid and will not give you the proper PPE. They have clients sitting in the commons area that have covid with other clients that have tested negative and except you still work around them. I wouldn’t recommend nobody to work or live here

Gr
Review №9

You’re company should really think about implementing a uniform policy. Your staff looks extremely unprofessional. Your a multi million dollar business and your staff dress like their at home and not a business. I highly recommend scrubs which are inexpensive and appropriate for your business. Suggestive Clothing such as stretch material is highly provocative.Please conduct yourself like a business and you won’t get bad reviews.

Jo
Review №10

This place is trash. The communication between the treatment teams is almost nonexistent, the apartment program has been robbed & held at gunpoint twice. The apartment community in which they have their Clients are over ran with drugs. There has been multiple suicides in this place due to lack of empathy from higher ups & some of the floor staff come in with their personal issues & project their problems onto the already depressed clients of this facility. This facilities goals is not to rehabilitate but yet to trap & manipulate in order to gain as much profit they possibly can from the insurance companies. Their is no real therapeutic approaches in which Eisenhower provides. The fact that multiple of these reviews are coming from current employees that have been working for Eisenhower Center since Ive been here stating to be Previous clients should show you that this EMPLOYEE OWNED COMPANY is ran by crooks that have nothing shy of MOB like mentalities. If I were capable of giving this place no stars & a review I would due to the fact that I myself have ran away from this place numerous times just to be brought back here & one of the times I ran away I legitimately told the court I would much rather be in jail than to stay at Eisenhower Center. To those who work for Eisenhower Center that posted the positive reviews for this place you should be ashamed of yourselves, I have yet to see a successful discharge from this facility. All discharges have been because the clients have regained guardianship or their families removed them from this awful place after finding out what was really going on.I wouldnt consider putting anyone I cared for or loved in such a poorly ran facility.

Do
Review №11

I had a reverse shoulder surgery and had outpatient physical therapy at EC. My first day my therapist put me at ease by telling me that she had researched my surgery over the weekend. I have nothing but praise for my therapist and those that filled in for her. They are very patient and compassionate therapists. I was challenged which helped me get back to work in a timely manner.

Am
Review №12

If you are looking for a professional work environment this is not the place for you. Very unprofessional and unsanitary. Staff are not trained properly to provide quality care to their clients. Client safety is not a priority. Cleanliness is also not a priority. No such thing as infection control. This is a place that I would never want to receive care from and I definitely wouldnt want my own family and friends receiving care from this establishment.

do
Review №13

I received Physical Therapy at Eisenhower Center following recent knee issues as an out-patient employee. The Physical Therapy department was very professional from my past experience with another PT company following my auto accident about 10 years ago. The therapist I worked with listened to my concerns and helped develop a plan with my input. I would HIGHLY recommend Physical Therapy from Eisenhower Center.

Ja
Review №14

I will be honest and say I cant be sure how this place compares to other rehab centers in the area. It may be better for all I know. What I can say is that they are not always ethical. This is perfectly demonstrated in the fact that at least 2 of the reviews on here from people that claim to be patients but are actually staff members (Don Adams and Donna Schwartz) who are clearly trying to bolster their online ratings. Pretty shady. I dont think they treat their employees very well--yes I did work here, but it has been years and I am not coming here to spite them. I had to look up their phone number for a volunteer application and was curious about the reviews, and was disappointed to read the fake ones, which prompted me to publicly state a little bit of what I think about the place. I would be very hesitant to send my vulnerable loved one to a place that operates the way they do.

On
Review №15

The place is a joke. The staff is great but the higher up staff dont care about anything for the clients and how they feel. Clients are just dollar signs.

Sc
Review №16

First off whoever stated Mr Don Adams and Mrs. Donna Schwartz just committed a HUGE HIPAA violation. If the patient or clients as you call them want to state that theyre past patients thats their business. Secondly, yes its true they show very little sympathy or care for the clients here, this companies goal is to keep clients in their center so that they can keep drawing the insurance money. I was an employee here for 6 years and spent tireless nights and traveled to Lansing to help fight for the protection of auto no fault just to have this company throw me to the curb. Their practices and documentation is tampered and doctored to make everything look great at their center but its not. As another post stated yes, they have dropped their clients and yes, some of their clients have had their rights violated. They are poorly managed from upper management all the way down to lower management, Their are some great floor staff there that go unrecognized because of the poorly ran management. Do you really want to send your loved ones to a place where your loved ones rights are violated, HIPAA violations being violated on review sites like this and if they do it here then you know they do it other places and lastly you dont want to send your loved ones to a place where they will be physically or emotionally hurt. Do honest research and find a place better than The Eisenhower Center, they are all about how much money they can get per client as they call them and how to find a way to keep them longer than they need to be there.

Je
Review №17

They constantly drop clients. They disrespect the familys. They rarely take the clients out when they say they will. They disrespect the clients give them bedsores and cause more good then bad ! I would never recommend this facility to anyone !

Jo
Review №18

Joke,I anybody that you love,dont send there,poorly ran,unethical joke,no real P.T.,no weightMachines,etc.jOT a joke,no hand therapy with numerous spinalcord injury,poorly managed,upper management distant from staffingNumerous complaints from staff and clients,overpriced somewhat legal insurance scam

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18 Comments
2.4 Rating
  • Address:3200 E Eisenhower Pkwy, Ann Arbor, MI 48108, United States
  • Site:http://www.eisenhowercenter.com/
  • Phone:+1 734-677-0070
Categories
  • Rehabilitation center
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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