Hands down the best experience with an urgent care facility. Making an appoint was very easy through the online form, and wait time was very short. The staff is polite and helpful. I hope many other urgent care facilities make HELLOMED a model of how an urgent care facility should operate.

Was a bit nervous as it was the first time I actually had a real physical, but the doctor was very calming and honest. She didnt hide away her computer, so I could see everything that was going on and had no problem explaining everything. The website was easy to use and so was setting an appointment.

I’ve been here a few times now, even though I have UM healthcare I prefer going to this place. The staff are very efficient, no hassles with paperwork & the lovely lady MD I saw today dealt with my dermatological issue very quickly, I think I was only in there 15 mins & she was straight to the point while being very curious. I like this place a lot & will use it as a first call. Fletcher medical centre is great, but this place is much closer & easier & I really like the people there.

I had to help my mom with refill of her prescription thyroid medication, and needed a quick doctor’s visit. I spotted this HelloMed when I picked up my food from a Chinese restaurant nearby, and this turned out to be such a pleasant surprise. The gentleman who took us in was very considerate and kind. Doctor Jin who checked on my mom was very gentle and warm. She gave her a complete physical and some very useful suggestions on her thyroid and weight management. Highly recommend HelloMed!

Front desk and doctor were extremely nice and I was in and out quickly. Highly recommend.

Super quick and easy to get a PCR Covid test here! They took my insurance and I got my results back in

I came in to HELLOMED for a simple but required physical examination after not having seen a primary care doctor in over 3 years. The front desk staff was very quick and knowledgeable in digesting forms I had handed them, and explaining to me how my health insurance would work. Then the nurse I saw was equally patient and kind, and even took the time to explain vocabularies that I was not familiar with. The entire procedure was very smooth and all of the staff at HELLOMED left a warm and friendly impression.

I did have to wait a little, even though I had an appointment, because an emergency had come in before me, but no worse than any other scheduled doctor visit. I knew I had a sinus infection, so nothing complicated, but the doctor was pleasant, listened to me, asked good questions, and I did not feel rushed in any way. I would feel completely comfortable recommending this location to anyone needing health care

This *would* be a fantastic place. I’ve had great experiences. But it is NEVER OPEN. Make sure you only get hurt during business hours, people. The weekend? Hell no! Doctors need time off. Holidays? For July 4, they closed for the ENTIRE BUSINESS WEEK, weekends on both sides. So as long as the urgent care you need takes place during the most serendipitous time possible, you’re all set here.

I had a lovely experience at HelloMed. The staff and the doctor were very kind and patient. I was nervous for my visit but the doctor comforted me very patiently. She also diagnosed me correctly within minutes and explained the course of treatment in detail. 5 stars!

Great care, people were respectful. The physician listened carefully and wrote notes, asked detailed questions, and spent a lot of time on properly understanding the history, and on explaining stuff to me.

Super friendly staff. Very quick service. Very reasonable prices. I had a really great experience.

HelloMed has provided me with a professional and efficient service for my medical exam. Everything is done within two weeks. Highly recommend it if you have any demand for medical exam!

If you like dealing with billing problems for months and months after paying for a service, you will love this place. Ive lost track of the number of times Ive had to straighten out my account with them, after one visit.

Although she was not able to help me due to state restrictions, the doctor was very caring. Took the time to share personal experiences with me to help make me feel better. Talked through all the best options to recieve the best care, and offered, rather then pushed, certain medication options. They were able to get me in quickly. I had a one year old and two year old with me and rather then acting annoyed, they were pleasant to the kids and offered a helping hand.

The kindest medical professionals ive ever come across. When i informed them i had no insurance, they showed cost of visit and tests beforehand, and helped me find the cheapest pharmacy in the area for the prescription. Excellent care provided at a low cost.

Very helpful staff and friendly doctor. I had to get another prescription due to my medicine in checked luggage that went missing in the Jan 4 travel chaos. On calling them they promptly sent a prescription to the pharmacy nearest to me. I very much appreciated their service

I left feeling very comfortable and relaxed. Highly recommend them!

Arrived there as they were opening and they saw me right away. I was feverish with a swollen throat, so the female physician did a quick and gentle exam on me and ordered a rapid flu and strep test. Both of those came back negative, but since I was clearly sick with some form of bacterial infection, she prescribed me amoxicillin and gave me a super helpful care sheet that walked me through how to flush, clean and numb up my throat and nasal passages. She was so patient and thoughtful, and being in and out of there as quickly and effortlessly as I was really made the experience enjoyable.

The medical staff genuinely cares about the patients. I felt like a person and not a number. I would recommend this location.

Very friendly staff who really care about their patients and take the time to answer any questions. They want to make sure that you understand everything! I highly recommend this place!

Great quality medical service by Dr. Sue. She is very patient about listening to your concerns . The staff is also very nice and professional. Highly recommended.

Great experience. Susan was so helpful and gave me a thorough exam. I am new to the area and so glad I went to HelloMed. Susan also have me referrals that I needed. Highly recommend!

This is the third time I have been treated at this clinic. The staff are exceptionally kind and caring. I have been seen promptly. I was given treatment immediately for my breathing difficulties. The doctor explained the treatment and medications prescribed clearly. I will continue to come here for urgent care.

Very quick and professional. Clean and welcoming location. Highly recommend!

This clinic was quick and thorough, and I was able to have a much more comprehensive conversation with the doctor on staff than Ive had at other walk-in clinics and at UHS.

They were prompt, thorugh, and very helpful. I highly recommend them.

Great place. Online appointments and fast competent service. Perfect place for a fast stop when you are sick!

Came in thirty minutes before my appointment because I got out of class earlier than anticipated. They saw me immediately, were efficient and explained everything.

Great people and environment - very caring and wise : advocates for wellness - atmosphere very professional and appreciated.

I was very happy with my visit, though I didnt realize they were closed for lunch from 2-3pm (I thought I was beating the lunch crowd when I arrived at 2:30pm!) But the receptionist let me in 10 min early and I got started filling out forms (all electronic). I was very impressed with the cleanliness, efficiency and kindness of the staff.

I can hardly believe this place is an urgent care. Their facility is clean and modern. The staff was friendly and helpful. The doctor communicated clearly what she was doing and I felt very comfortable asking questions. I would certainly recommend this facility to others. .

Quick and easy! Im so used to doctors taking hours to see you for 5 minutes that I planned half of my day to have an appointment but I was seen right away and she was quick and to the point. Couldnt be happier!

Got me in and out in no time loved that they were kind, cared about what got covered by insurance, and made sure u got medicine. Will definitely come back.

I was able to schedule online, be seen on time and all my concerns were evaluated and appropriate solutions implemented! THANK YOU ALL at HelloMed.

This is the best walk in place Ive ever been to. Granted I was the only one there but still. The doctor was so sweet and quickly diagnosed the problem. Then she made sure I got everything I needed. In total I spend 90 minutes there because of everything she wanted to treat me for. I left feeling a million times better. I cannot thank this clinic enough.

Friendly and Courteous staff and owner, nice and comfortable setting, overall, great feeling and professional staff.

This is the very best experience Ive had with a walk in urgent care facility. Nuse practioner was thorough and kind. I was in and out in 28 minutes, with much needed care. Highly recommend!

Dr. Maio was phenomenal. Took his time to help me. Highly recommend him.

Amazing service! Highly recommend!

My husband and I came back with bad sinus infections after 9 weeks in Mexico. We live in Leland Mi so we were not near our primary care physiciansWe felt we could not wait to drive back north so we decided to walk in to this clinic which was nearby to where we stayed overnight. We carry RX and medical history reports with us. They were very careful to plug in all of these records, took additional information and after exam discussed use of medication and checked to be sure there would. be nodrug interaction. Very careful and well spoken. I would highly reccomend their care when you cannot get to your primary physician

They saw me quickly, were thorough and courteous, listened and helped me out.

Ive been here twice now, excellent service. Efficient and thorough.

Fast professional service I really recommend.

Horrible. Stay far away. Not sure what licensed medical professional would work at this sham of a clinic.

Absolutely excellent care. Knowledgeable and friendly staff, short to no wait. Called back to remind me to come for follow up. Continued to check up on me. Would heavily recommend.

Book online, show up, and be seen IMMEDIATELY, cant be beat! Docs are thorough and do a detailed case history and referrals as needed.

Came in for an ear infection. They were great and quick.

Number 1 Place. Quick, friendly, efficient. Doc is one of the good guys!

Really friendly staff and a clean and welcoming office! Had a great experience and couldnt be happier.

Staff was friendly and professional with prompt service. However, the price of the services were expensive at approximately $75 more than other Urgent Cares in the area. I would recommend calling for current pricing and ensure that their prices fit your budget and expectations. The prices are not listed on their website, which appears to be standard practice for Urgent Cares.

An excellent professional friendly staff that meets my needs every time!

Never a wait! All the staff are friendly, through, and knowledgeable. Highly recommend them!

This place is incredible. From great customer service, prompt examinations and comprehensive treatment, HelloMed is my “go-to” clinic.

The service was professional, informative and caring. It was very helpful that I could visit the clinic walk-in basis and see a doctor quickly for my urgent problem. I felt that the cost was also reasonable.

This place is AWESOME! I made the appt online just a few hours before arriving, and there was absolutely no wait time when I got there. Intake paperwork on their touchscreen computer was simple, and staff was super friendly and professional. 🙂 I was seen by the nurse practitioner, Susan Braley, and she was fantastic! So warm and receptive! She also spent a long time talking to me about some ongoing (very frustrating) symptoms I had been having, and never tried to rush me out the door. She listened thoroughly and offered helpful suggestions without judgement or acting like I was a hypochondriac, LOL. I will definitely be returning for any other healthcare needs that come up in the future!! 💜

Excellent service and care for the patient.

Being able to make an appointment online and not have to wait in a waiting room was fantastic!

This place is great! So friendly, convenient, and thorough! Truly a gem!

Made an appointment, quick, easy and painless, well except for the poison ivy. I would totally visit again if need be.

No need to wait for long time and they listen very carefully and are very patient.

Needed DPT vaccine to visit our grandson. Staff was fast, friendly and efficient!

I burned my neck with my curling iron in the morning. I put an ice pack on it and headed to work, but it became tremendously painful after an hour.This clinic was located in a convenient location in the strip mall off on Plymouth Rd, I walked in and saw a provider immediately, there was no waiting time.The people working at the clinic were friendly and looked professional.The doctor examined my wound and gave me a prescription for ointment. It saved a lot of my time!I had a great experience in this clinic and will strongly recommend it to anyone around me.

My husband was stricken with a foot ailment while we were visiting relatives in Ann Arbor. This place was a godsend for him to alleviate his issue. They were fast, courteous and polite. We were very glad they were there.

Great first experience for urgent care. Dr. Braley is experienced and professional. She helped me to get rid of the annoying infection in two days. They are international friendly as well. The world map on the wall is cute :D

They provide very kind and professional medical services. I and my family always satisfied when we visit this place.

Susan is kindly doctor and cared me well.

Get your immigration medical exam here. Staff are so welcoming and helpful.

The doctor knew exactly what the problem was, prescribed something for me to help and I was good to go. The staff was very friendly.

Took the time to listen and ask pertinent questions to assist me with my symptoms and diagnosis. Highly recommend.

Quick, efficient, problem taken care of - will go back again to Hellomed next time my doctor doesnt have time for me!!!

Very kind staff. Really thorough and really good at patient education!

Very Welcoming and every professional

Very fast, super friendly and convenient service. I was able to make an appointment onlin before walking in. In and out in less than 30 minutes.

Extremely friendly and helpful staff, very little wait, clean office, new and up to date equipment. Highly recommended!

Quick easy appointment and personable Doctor

Very friendly, very fast, very efficient. Best walk in clinic experience Ive had.

Quick and good service.Doctor is very professional and I am satisfied it.

Attentive, clean, quick, and caring. What more could one all for? Go here!

Super quick and clean facility!

Excellence and care.

All of the staff in this clinic was very kind and professional. I strongly recommend this place to everyone who need urgent care.

The best place for Green card medical test in the area

Very good experience! Highly recommended.

They are paitient with patients and very responsive!

Small clinic with not many people, a couple of good doctors and not a long waiting list.

Only takes certain medicare programs , i was turned away at the door for having Michigan heath plan Molina.

Quick and easy

Excellent care and timely service!

Efficient, personalized care

Kind and nice

Helpful and friendly

Great and fast experience nice stuff

We were able to receive smoothly than expected. As there are Chinese expressions other than English, I was able to predict from kanji and was saved.