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State Farm Charity Carmody
1330 Huffman Rd Ste E1, Anchorage, AK 99515, United States
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Ka
Review №1

Charity Carmody State Farm has taken very good care of me and my daughter for the last 4 years since moving all of my policies over. Randy Jackson went out of his way to make sure I was aware of an opportunity to increase the life insurance for my daughter. He was helpful, kind, efficient and professional. In under 10 minutes I was able to do something for my daughter that she will reap the benefits of for a life time. The GIO is an amazing thing. When I bought the policy, that was the only amount of life insurance I could afford, but 10 years later, I am in a position where I can add more. Thanks again, Randy, for taking time to reach out to me and for making the experience effortless on my part.

Sa
Review №2

I have loved working with Charity Carmody State Farm since moving up to Alaska ten years ago. They have always taken great care of me, which includes spend the extra ten minutes to explain ways for me to save money, or just have a more responsible insurance plan. They have also taken care of all my different insurance needs outside of just car, which makes it super easy and convenient to keep my home and car in one place. I have especially loved working with Christian Rawalt these past few years. He is available anytime, even weekends and crazy hours when I am communicating from many, many time zones away. I would highly recommend this crew!

TU
Review №3

Highly recommend everyone in this office but Olivia Curtiss is the way to go if you need immediate response with utmost professionalism and can do attitude! She is a gem to work with and goes above and beyond to provide you with whats best for you not just for the company. Always a win-win working with her. Thank you Olivia and HAPPY NEW YEAR! :) Special thank you as well to their Las Vegas office Marco Scolari for being an awesome help while I was there!

Ho
Review №4

Randy Jackson is my hero! I had a hospital income policy claim that I submitted two months ago and nothing was happening with it and no one was responding to my inquiries about it. Randy was able to get the claim to where it needed to be, provided prompt updates, and was able to get it paid for me! He was very knowledgeable, prompt, courteous, and a real pleasure to work it. I hope I get to work with him for every single one of my claims with State Farm!

Ha
Review №5

Randy Jackson was awesome to work with out of Charity’s office! He sat down with my husband and made us feel confident about our level of coverage. He went over all of our policy’s with us to make sure we were getting the best deal. Highly highly recommend!

br
Review №6

I’ve been with charity for over 10 years and I have no plans to switch. The whole office is friendly knowledgeable and provide the best service to fit my needs. I was helped by Lindsey over the phone today and she was so friendly and she provided me all the information I needed.

Ma
Review №7

Brady Byers is an Office Representative for Charity Carmody State Farm and hes a rock star. Not only did he give me expedient and excellent customer service, but he also made my day with his funny jokes and charming personality. Its rare to find such wonderful people working in the insurance business, but this group is amazing! Thank you Brady for all of your help with my auto, home, and trailer, yes, trailer insurance! Youre a real gem!!!

Do
Review №8

If there were more stars Charity and her staff would get them from me! Everything they do is for the good of their customer. She believes in do unto others as you would have them do unto you. Give them a call and get a competitive quote for all your insurance needs, you wont regret it!

Tr
Review №9

My experience with State Farm has been adiqet. But I think my favorite thing about it, was the customer service. My encounter with Rebekah was extremely helpful. And she was able to answer all my questions. She really led the conversation with confidence, and with the utmost respect. I found her service to be most helpful. By far the best encounter I have had with State Farm.

JP
Review №10

When I took over management for our non-profit, it was quite a challenge to navigate all the various contracts, policies, due dates, etc. I called Charitys office on more than one occasion for help sorting out what policies we had, and how they might be adapted to suit our growing business needs. They were very helpful, patient, and quick to involve additional personnel, if needed, to answer my questions. I can always count on a quick and helpful response when I call Charity Carmody State Farm. Thanks for being a great team!

C.
Review №11

The best insurance company in town. I had some hardships and they have been fantastic helping me. Plus, they are all so kind, professional, great since of humor. Best Insurance company Ive ever had. Thank you for all that you done to help, grace and give quality service. God Bless y, TW

Li
Review №12

Charity herself was gracious and professional four years ago when we first moved our policies over there. However, after the initial “honeymoon period” every thing went down hill. Our 22 year old son had an accident about three months ago that was his fault, his first ever, since we live out of state we expected the office would walk him through everything, nope, it was a painful, time consuming process for him. Recently he got hit and his car was totaled, thank God there were no injuries! When he called to make the claim, no one bothered to tell him he was supposed to make the claim against the other person instead.He is a Master’ student and works and has precious little time to navigate all this. Katie at the office was rude and unhelpful toward him and when we called she was even ruder. Granted we are upset but when you pay thousands of dollars of year for several policies, you’d expect some genuine concern and assistance. We received neither. We are moving all our policies today, we suggest you steer clear of this office. Carmody seems to lure you in with graciousness but after that becomes inaccessible and you are stuck with uncaring staff.

St
Review №13

I am very impressed with Charity and her team of professionals. I was in need of specific insurance and not only was the associate, Katie, very professional, but she was able to print up a quote quickly and she was able to give me information which allowed to me to make an informed decision. No matter what type of insurance you may need, Charity and her team will be able to assist you in a professional and respectful manner. I would highly recommend Charity Carmody and her team for all of your insurance needs.

Co
Review №14

Charity Carmody has the best staff in town. Every time I speak with one of her staff members they never cease to impress me with their professionalism and their wealth of knowledge when it comes to answering my questions. They treat all of their costumers like family, including myself. I have never had a better experience when purchasing insurance and I cannot even imagine doing business anywhere else. My wife and I have never been disappointed when purchasing our insurance with Charity, she always makes things happen for us. Charity has a great team backing her and there is no better place in Anchorage!

Am
Review №15

The Office Manager, Katie, has been amazing in helping merge two policies. Shes been very time-efficient in responding to our emails, addressing our concerns about errors, and also giving us the best deals for two auto policies! I strongly recommend Charity Carmody - I have never been disappointed in their service there!

Di
Review №16

You always see the commercials saying that State Farm is a Good Neighbor, but honestly its more than that. I have all my insurance with this office, and I never thought I would need it. Recently I had a tragedy in my life. I lost my father but several years ago I set up a life insurance policy. My agent Charity expressed that I had a need since I was the only child. So I set up policies for the whole family, kids included. Today I took that check to the bank, and Im so grateful for the financial help. Charity and her team went above and beyond to ensure that I would have help when I needed it. Words can not express my gratitude! You have a customer for LIFE!!

Be
Review №17

Charity has been my agent for years, I feel confident knowing that if I need to call her with any concerns or questions, she, along with her staff will be there for guidance. She has been there for my family in times of need, my daughter was involved in a hit and run accident and her agency was quick to set up the claim and rental car, my daughter was well taken care of. It provides confidence in knowing you are not alone during those times. We also love stopping by her agency, her staff is always welcoming and ready to help with all of my families insurance needs. Two thumbs up to Charity and her team!!

Ol
Review №18

I love having my insurance through this office. I feel well taken care of here. They are very knowledgeable and are great at explaining my policy information to me. I have auto and life through them and hope to have homowners soon too!

ja
Review №19

I have been with State Farm and very specifically Charity Carmody since I have been 16 years old. They always greet me by name and are very helpful for my auto insurance as well as life and business insurance. I highly reccomend them if you are looking around

Sa
Review №20

Love the vibe of the office. You guys are so accommodating. I think that everyone secretly hates insurance, but you guys made my day. The little hook ups are nice too ($10 gift card for the referral). You guys are the epitome of professional thanks for being an insurance agency that I can not hate! hahaha. Word.

Je
Review №21

State Farm has had my insurance off and on for about 3 years now and have proved very useful. They have twice honored claims that occurred 6 month prior to when I ended up submitting the claim. Charitys office is comfortable and accomodating. I appreciate Will, he is very detail oriented and makes sure that everything is setup correctly. Definitely recommend!

Ma
Review №22

Charity and her team provide EXCELLENT customer service! I would not recommend anyone else in town! Purchasing insurance with Charity over the years has always been a great experience for our family and we have always been more than happy with our rates. Regardless of what type of insurance you are looking to purchase I recommend going with Charity, she will take care of you!

Ma
Review №23

Charity and her team cares. Theyre very professional and yet, caring in their approach to customers. The atmosphere at the office is great, everyone Ive worked with there have been accommodating and they go out of their way to make sure my questions are answered and my familys needs are taken care of. Thanks guys!

Ch
Review №24

I had been shopping for life insurance for many months, looking for the perfect policy. After speaking with many different insurance companies in the area (including other State Farm Agencies), I received amazing customer service from a representative named Katie Marrera. She changed the way I saw life insurance, provided the best information, and did it all with a smile on her face. Ms. Carmody is lucky to have such wonderful staff.

Ch
Review №25

Very very friendly staff! Super helpful when it came to my auto insurance they were very professional and walked me through my auto policy.I definitely recommend this office.

R
Review №26

Charity and her team are both professional and personable. The first time I enquired about a small liability insurance policy, they quoted me the lowest rates available in a timely manner. Plus, it was a nice surprise when I sent them a referral, and they said thank you with a gift certificate. I look forward to working with Charitys company in the future.

Ch
Review №27

My wife and I just moved up to Anchorage from Missouri for seasonal employment. The housing prices are SIGNIFICANTLY higher than what we are used to, so after finding an apartment that to us cost an arm and a leg, we wanted to get some affordable renters insurance. Jeremy at Charity Carmody State Farm helped us get that, and it was a quick process as well. I definitely recommend them!

Sh
Review №28

The folks at Charity Carmodys State Farm office are great to work with. Friendly, personable and knowledgeable. If they dont know the answer, they find the answer for you.

Br
Review №29

When I went in to quote my autos and renters, Will spent a few more minutes making sure he could find me any discounts I was eligible for. That kind of attention to detail is what I look for in an insurance agent.

Em
Review №30

I will recommend Sate Farm Charity Carmody to anyone who wants to do business with a skilled and knowledgeable team! Thank you for your excellent service!

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Review №31

Back in February my brand new F-150 was hit while parked downtown, naturally the person(s) left the scene and left me in a pretty unfortunate situation. The entire team at this office went way, way beyond what I would have expected and got me taken care of at significantly less of a cost than it could have ended up had people less knowledgeable about insurance guidelines and state laws been handling my claim. I would personally like to thank Sierra (possibly spelled that wrong) and Katie who handled my problem and even called the main claims center in the lower 48 to clear up a dispute with my policy. I always recommend state farm in general as they are an elite company, but the Charity Carmody office on Benson is hands down the best office Ive dealt with, and Ive been with state farm for over 10 years. Thanks again guys.

I
Review №32

Exceptional customer service and hospitality from Charity Carmody, I highly recommend taking a visit if you have any sort of insurance needs.

Ma
Review №33

Very helpful and friendly staff; has been a great experience each time I have been in the office!

Do
Review №34

Once again Charity Carmodys State Farm Insurance agency has done a great job for me. They are REALLY great people there, excellent customer service and go way more than the extra mile to solve a problem!

Ma
Review №35

Wonderful customer service, with great staff that were friendly and helpful with any questions I had.

Ti
Review №36

My experiences at State Farm were ok at first, then I was given a more thourough understanding about what they could offer from customer service, they were kind and very helpful!

Ro
Review №37

The staff here were very helpful and are very efficient and all have bright personalities.

St
Review №38

For your peace of mind and great service, charity carmody state farm is the no brainer when it comes to your insurance needs!

Jo
Review №39

Even though I love it, It should be so that I could have more options as a business owner in AK.Wish you the best, and always look forward to saving on my next bill.Thank you for all you do....!!!

Ta
Review №40

Answered all of my questions thoroughly! Will definitely recommend to friends.

Be
Review №41

By far one of the best experiences I have had with an insurance company

Am
Review №42

Nice staff, nice location, and it’s just a nice place to go, weather you’re looking for insurance, a policy, etc.

Mi
Review №43

Amazing staff and support. Kudos to Katie for the best customer service and support with our account.

Ma
Review №44

Very nice and helpful every time I come into the office. Highly recommend.

Ta
Review №45

Excellent customer service and would recommend to my friends and family!!

p
Review №46

After 24y in Ak, I recently moved outside to my home state of CA. I used reviews to find a new State Farm agent here so decided should post one in return for exceptional service in Anchorage. Two words come to mind - efficient, professionalism. Thats how Id describe Will Moser and staff in Charity Carmodys office. Will def miss them.

Br
Review №47

Great customer service and policies. Everything is explained in detail that leaves you with little worries.

H
Review №48

I love this insurance office! Very good service.

Am
Review №49

Great service and incredibly friendly and helpful staff.

Ta
Review №50

Loved this place! Great service!

Hu
Review №51

I’ve had nothing but great customer service from this State Farm Branch. Keep it up:)

do
Review №52

Very helpful customer service, everyone is very friendly!!!

Fi
Review №53

Very nice and helpful people.

In
Review №54

Before switching to this office, I had Geico and I thought all insurance was the same. Now, I have an agent that cares what happens and tries hard to help me understand my insurance and help me if I get into trouble.

El
Review №55

This group is always so responsive and anyone who picks up the phone helps - no transferring the call - it just gets done. Thank you!!

Be
Review №56

Awesome sauce great rates

da
Review №57

I love it here!!!!!

Information
16 Photos
57 Comments
4.8 Rating
  • Address:1330 Huffman Rd Ste E1, Anchorage, AK 99515, United States
  • Site:https://www.statefarm.com/agent/US/AK/Anchorage/Charity-Carmody-TZR084JK000
  • Phone:+1 907-336-8800
Categories
  • Health insurance agency
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Loan agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5:30pm
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
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