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Martin Road Eye Care
826 Martin Rd, Amarillo, TX 79107, United States
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Sh
Review №1

Despite being busy, all the experts were so friendly and helpful! All were very detail oriented as well and I felt more assured about my eye health. Thank you:)

Me
Review №2

I have been to this establishment 3.times and I love it. My daughter had her very first visit today and the lady that did our eye exams.was absolutely amazing! Very professional and worked with my child and never once got frustrated. The doctor was very quick m very nice...got our glasses before we left. Overall me and my daughter ate both very happy!Thanks ladies

Ma
Review №3

They met and exceeded all my expectations.I had a two oclock appointment and my exam actually started at two oclock! The staff was friendly and informative and answered all my questions. A special shout out to my exam tech Valerie.Her kindness and wonderful sense of humor made going to the eye doctor a pleasant experience. Thanks to all working there for a job well done.

Sh
Review №4

Actually had a great experience with them better than before the Dr really showed he cared about what was happening to my eyes and his nurses were amazing they cared completely to make sure everything went right

De
Review №5

I love Martin Road Eye Care!! The staff is always very helpful & greet you with a smile. They do anything to accommodate you & explain everything in detail. And I think the doctor is very good, nice, & explains what is going on with your eyesight. Top notch care & an excellent team. I will continue to go to Martin Road Eye Care.

ro
Review №6

They were very helpful my eye turned red and I called they got me in quick will go back to them I thank them for their service on me

An
Review №7

My overall experience with the staff was good but the billing portion of it needs to be addressed. I never received a bill for what they say I owed so I assumed my insurance had covered it. All of a sudden I was slapped with a 151.00 bill because of the deductible not being met. My deductible was met but to my surprise I wasnt expecting any bill other than my copay. I feel that a notification or a bill should have been sent to me way before today when I had to pay this balance. Customers shouldnt have to be surprised by such a large bill when they arent expecting any payments other than their deductible. Please be more diligent about making sure Customers get their current bills before they have to come in again.

Ke
Review №8

Most of the staff was professional and friendly, but when I got an e-mail telling me my contacts had arrived I called in and a very rude woman told me “We don’t even send e-mails.” And that the lenses weren’t there. I wish I had written down her name. Easily the most unprofessional person I’ve ever dealt with. I won’t go back.

Ci
Review №9

Went in for a ROUTINE eye exam, got through it all- next step picking out glasses. The young lady very helpful in the different decisions on the various designs. I asked whats my total cost was told an I paid it. Went back to pick up my glasses- then they claim I owe $175 bc my exam turned into a medical exam, um excuse me AT NO TIME DID ANYBODY SAY MY EXAM WAS UPGRADED TO A MEDICAL. DIDNT ASK FOR IT. I WAS ASKED ANY MEDICAL PROBLEMS- SAID YES I HAVE MS.. I WAS ABLE TO SPEAK WITH MY INSURANCE COMPANY THEY DENIED THE CLAIM- SO I CAN GO ELSEWHERE FOR MY GLASSES. MY BANK WILL REVERSE THE CHARGES TOO. TRIED TO TELL YOU DONT MESS with me, gave you a chance e to correct YOUR PROBLEM. THE BILLING MANAGER- VERY RUDE AN NOT FOR THE CUSTOMER WOULDNT PUT IT PAST THEM IF THEY HAVENT TRIED TO FRAUDULENTLY TRIED TO BILL INSURANCE I CORRECTLY. Another lady was there picking up her products an they said she had a balance also.. I will NOT every recommend this business, stay clear.

Ke
Review №10

Everybody was so friendly and helpful. I would definitely come back to get my eyes checked again.

Pe
Review №11

Very friendly and professional, the employees and the Dr. Very knowledgeable of all my questions and on point. I will recommend this eye clinic to my friends and family.

Ba
Review №12

I had a real good visit great eye check up very friendly an very much appreciated for everyone today thanku all so much for what you did for me today Barbara wolf

Ta
Review №13

I have always been very happy with the results of going tomorrow Road Eye Care they treat me as if Im family they make sure I understand everything and that everything is good and fits well if Im getting glasses today I went in and change to contacts for the first time they made sure I knew how to change them they made sure I understand the difference between glasses and contacts. I highly recommend Martin Road Eye Care for that wants good eye care. I rate them 5 stars.

Do
Review №14

I love place you took care of me very good I love it so I will be back because I like the way you showed us everything and talk to us thank you 😊 and told me about my eye and showed my friend so she could see it thank you very much for all your help

Lo
Review №15

I love Martin Rd Eye Care. They are always so welcoming and friendly. Dr. Amy Cobb is amazing and always has an attention to detail. My technician MarcAnthony was so nice and helpful. I definitely recommend them.

Lu
Review №16

The staff is friendly, professional and very helpful. Dr. Parker is awesome and attentive.

Vo
Review №17

They were very helpful. They dilated my eyes and gave me a thorough exam. They mailed my glasses to me.

Ch
Review №18

Everyone was very professional, and extremely nice! They were fast, and efficient with everything they did. I was in and out with a new pair of glasses in less then an hour! Definitely my go to place from now on!

Ra
Review №19

Always so nice and get my eye fixed right up

t
Review №20

We loved everyone . It was a very pleasant visit . Thank you to everyone

Je
Review №21

It was my first time going there and I liked it they have a sweet stuff great doctor Samantha was really a good help picking out my glasses just loved it I highly recommend it.

Mi
Review №22

Customer service was great. Valerie was pleasant & swift at checking us in. Montel was patient & explanatory with my 6 year old. He was great! & the dr as well worked great with my son.

An
Review №23

Came in as a walk-in... bacteria eye infection. Dr. Cobb was always so attentive and awesome. The staff was very friendly. Satisfaction guarantee 😊

Je
Review №24

Always a great visit! My daughter has been coming here since she was 4 and Dr Cobb is wonderful!!!

Ri
Review №25

Always very attentive. Excellent Customer Service... with personalized care. Great selection on frames and convenient business hours : )

ma
Review №26

I took my two children to an appointment here and the people were nice there, but a few people working looked unprofessional and under dressed than the rest. Even retail workers dont dress that way let alone at a clinic.

Am
Review №27

They were very kind and so helpful. They were helpful with my daughter getting contacts for the first time. They took their time with us and I did not feel rushed. They explained everything they were doing and why. I really loved it and I will be switching from my current eye doctor to them! .my daughter was very happy with her care! She felt that theyre her make decisions and they listened to her. Im super impressed. Thank you so much Martin Eye Care ! ❤

Ge
Review №28

Service from Dr and the assistant was great. Older female that was handling front desk was not polite. That was my only issue

Sa
Review №29

Its a great place to get your eyes tested.They have a great selection of eye wear.

An
Review №30

Friendly employees. Fast service.

Ra
Review №31

I am very satisfied with the service I received here today. 👍🏻💯 The girls are friendly, Dr. Parker was good in answering all my questions and the prices for my glasses were surprisingly affordable. Not bad at all. MK pair for only $140. 🤓 Wait time is great, they call you back right away and the Dr doesnt make you wait too long either. I walked out of there happy with my glasses in hand. (this just depends on your prescription) Overall very pleased 🙂

Re
Review №32

All of the staff worked together so efficiently. Everything worked like a smooth running robots

Ch
Review №33

There is no communication. A month wait in one pair on my life I have never had to wait so long. They give you a date then change it and no communication on what is going on. Edit for being contacted by Jimmy I was able to get some answers. I will give 3 star for the problems at the beginning.

Ro
Review №34

Such an amazing visit!!! Crystal stopped what she was doing to go out of her way for me. The atmosphere and vibes were so chill. Everyone working there was having such a blast which tells me they love their job. Prices were extremely reasonable too! They got my new glasses to me in less than 20min!!! Will most definitely be referring everyone I know. 😊😊😊

Vi
Review №35

Very, very friendly and helpful everyone is very helpful I totally recommend I love this place and very clean

le
Review №36

Awesome staff, they were doing my niece first and she was freaking out so they let me go back there and show her how its done even though my appointment was suppose to be after hers. They explained everything perfectly and was very friendly.

Je
Review №37

It was great. Very helpful and polite

Al
Review №38

My husband has really bad eyesight and we needed a new doctor after moving here from New Mexico! He really enjoyed his experience during his eye exam. Everyone was very friendly the dr took the time to explain things and explained how he wanted to try something different! Very happy!

An
Review №39

I had a very good experience at Martin road eye clinic The man who helped me today with my glasses and checking my eyes was just awesome very understanding very kind and patient and he made sure I got my glasses before leaving because I told him I drove from pampa so he made it happen I was comfortable and came out confident getting two pairs of glasses ! Today thank y’all for picking out great employees!!-Angelie Gonzalez

Ru
Review №40

Friendly staff! My doctor is great!

Di
Review №41

This place is amazing! They were very patient with me, answered all of my questions and really worked hard to get my glasses and contacts in a timely manner. The Dr was amazing and listened to all my concerns and explained things where I could understand what he was explaining to me. Great great great place!!! I will be back.

El
Review №42

Loved the way they treated us

Je
Review №43

The staff and Dr. Cobb were very nice and very knowledgeable. Will continue to see them. Would recommend highly.

El
Review №44

Great Place to go get new glasses and grat attention

Ja
Review №45

Amazing staff! Great help and made visit very easy and quick !

Al
Review №46

The staff was simply awesome and we didnt wait very long to be seen. They made my daughter very comfortable and we got her glasses in 20 minutes..

Kr
Review №47

Our daughter has been going to Martin Road for going on 3 years. We absolutely love them! All of the staff is so sweet and wonderful. My 12 year old daughter got contacts for the first time and they were so great at helping and teaching her how to use them.we just recently switched insurance and I was so relieved that they accepted our new insurance! I wouldn’t want to go anywhere else!

Gr
Review №48

Excellent customer service all the way around. I loved the wide variety of choices they offer. I will definitely come back😊

An
Review №49

I enjoy going to see Dr Cobb , the staff is always very nice and are so very helpful !

Ch
Review №50

The staff was nice , and fast the young lady who help me with contacts was patient and sweet. The doctor was nice as well

So
Review №51

Our experience as always was professional and delightful. Waiting time, normal.

Ge
Review №52

Very friendly staff and very helpfulDr Parker is my doctor and hes just wonderful

Ve
Review №53

Friendly Staff and great Customer Support!!!

Ra
Review №54

Great people and serviceWonderful DrBlessings to you allHappy New Year’s

Ja
Review №55

THIS PLACE IS GREAT , POLITE & PROMPT .THEY TREAT EVERYONE WITH GREAT RESPECT NO MATTER HOW YOU PAY OR WHAT TYPE OF INSURANCE YOU HAVE . VERY KIND HAPPY PEOPLE .GREAT DRS🎶

Bo
Review №56

We thank you for your wonderful staffs and the warmly welcome doctor Cobb.

ma
Review №57

These place is amazing all the staff are incredible, I will recommend to everyone

Ro
Review №58

I love Martin Road Eye Care, every visit is quick, reliable, and always pleasant. Thank you guys for the work you do and kindness you have all shown us.

Pa
Review №59

Thank you for a good experience today. Staff was awesome today. The Ladies that helped my Husband and myself were delightful. They had great attitudes. The Young Lady who checked us in was very sweet. Thank you Ladies for making it fun today. Of course Dr. Amy Cobb is wonderful. Love her attitude. Thank you again

Da
Review №60

The service was excellent and the facility was very organized and very and clean and comfortable. The staff went above and beyond their servitude. An AWESOME experience.

An
Review №61

Fast friendly courteous service. Will definitely return.

Bj
Review №62

Very helpful and friendly, will return for sure.. 😊

Sa
Review №63

Very friendly staff and doctors. I felt like everyone likes their job and that made me feel welcome and comfortable.

Ki
Review №64

They were nice, polite, and helpful.

Ro
Review №65

Excellent professional experience with all of staff. My visit was in a safe and healthy environment. Martin Road Eye Care is my present and my future eye care professional and I am going to refer them to everyone. Thank you and I will see you soon.

Me
Review №66

We just love this place! As a family we have been customers over 5 + years. Dr Nailing and her Wonderful Staff have always taken such Great care of us with their Professional, Speedy, and Great Service. Reasonable prices and a Must see frames.

sy
Review №67

Friendly staff, easy in and out.

Te
Review №68

Great job thanks much for your help

Br
Review №69

The staff was extremely friendly and very helpful! The Dr was patient and asked questions and gave me a opportunity to ask questions! Highly recommend this place for your eye needs 🥰

Ch
Review №70

Dr. Parker and his staff are the best eye physicians group you could ever find. All of the staff is very caring and helpful. From the moment you check-in, to the exam, to the time you pick out your glasses, frames or contacts, to the time you pay and receive your items. They all go above and beyond. I highly recommend them to anyone.

As
Review №71

Super fast ...Got my sons Glasses within 20 minutes of our appointment. Loved The people there they were Super Friendly

Mi
Review №72

Dr. Cobb is great. She listens to you and seems genuinely concerned about your eyes. She is there to help you and her staff is just as helpful. I will continue to see Dr. Cobb on a yearly basis.

Ki
Review №73

They were so patient and wonderful with my daughter who has autism. They were so nice and kind to her and did not rush her. She was very scared and they just acted like they had all the time in the world for her. Thank you so much!

Ni
Review №74

Awesome employees, took time after exam to help find the perfect frames for my daughter. The doctor is great with kids. Wonderful experience! Would recommend 100%!

Am
Review №75

Fast & Friendly service!

Ge
Review №76

The elder Mexican reception in the front was super rude. They sent out a text early in the morning to tell me to text when i got here. Did that for no one to come outside. I went inside with my mask on and the reception was rudebecause i came in so unprofessional. Glad today is my last time coming here. I weather drive all the way on the other side of town for professionalism.

Ro
Review №77

Dr. Parker is an awesome optometrist and his helpers are busy bees they try to make everything as smooth as possible

so
Review №78

Wow this place is amazing! Ppl are so nice and so helpful

Ro
Review №79

Great Doctors, friendly staff and great services overall.

Am
Review №80

Very professional sweet staff..would highly recommend Martin Road Eye Care..❤️

ad
Review №81

The staff is very friendly and fast. We’ve been to a couple places in the past, and this doctor is the only one that took the time to explain the severity of my daughters eyesight.

Su
Review №82

Everyone was so nice and told me in detail everything they were doing and why! Would recommend!!

As
Review №83

Been going two years absolutely love them my whole gets in and out in one day

Ca
Review №84

Dr. Cobb was so gentle with my special needs adult daughter. She explained everything to her. I recommend Martin Road Eye Care to everyone. The staff was so courteous . Dr Cobb was amazing.

Sa
Review №85

We had a unexpected visit and they got us in immediately and the doctor and tech were awesome!!

Ja
Review №86

Visited today for an exam after my old eye care place dropped our insurance. MRE was very courteous, knowledgeable, and contact precaution savvy.

St
Review №87

ALWAYS HELPFUL! MIRIAM, SKYLAR AND DR.COBB WERE FANTASTIC!! FAST AND PROFICIENT AND PRACTICAL PRICING! HIGHLY RECOMMEND!!👍

De
Review №88

They were fast and friendly

Je
Review №89

It was our first time going and the service was great!! The staff was very friendly and helpful, we even had our glasses ready within an hour. I would highly recommend them!!

ap
Review №90

Daniel and Crystal were amazing!! When I came in I was unsure if I wanted to stay because they did not have the type of frames I was looking for. Daniel came over and we immediately started trying on pairs. He helped me find a frame I never thought would look good on me. Crystal also helped me to make a decision on the perfect pair. I had an amazing experience and well definitely be back in!!

Ca
Review №91

Fast efficient care. Nice people. Knowledgeable staff. I recommend this place

kr
Review №92

Awesome doctor and extremely helpful staff. Was able to have my childrens glasses made immediately so we had them before we left. Doctor explained in detail about my sons eye condition and I will forever be grateful for that.

Ti
Review №93

Arrived just before my appt. time. Minimal waiting. I was very comfortable with the cleanliness and practices I witnessed. Great staff.

Ve
Review №94

Great costumer service. They explain everything very well. I recommend to friends and family.

Sa
Review №95

They are very nice people and everything went great and I will recommend

Gr
Review №96

Very friendly people I recommend this place to all my friends

cy
Review №97

The customer service was beautiful, I would recommend them to anyone

Ma
Review №98

Dr. Cobb is always compassionate and gentle with my kiddos. She’s knowledgeable and helpful. The staff is always available to help, but isn’t pushy about sales. We’ve been to see Dr. Cobb several times and have been impressed!

Ma
Review №99

Everyone was very nice, professional. The visit was quick and informative!

Ma
Review №100

Staff was very friendly, Crystal was great and very helpful, and Dr. Parker was very Informative. Thanks for all your help!

Information
3 Photos
100 Comments
4.6 Rating
  • Address:826 Martin Rd, Amarillo, TX 79107, United States
  • Site:https://www.martinroadeyecare.com/
  • Phone:+1 806-373-4977
Categories
  • Eye care center
  • Optician
  • Optometrist
Working hours
  • Monday:8am–5:30pm
  • Tuesday:8am–5:30pm
  • Wednesday:9am–2pm
  • Thursday:Closed
  • Friday:8am–5:30pm
  • Saturday:8am–5:30pm
  • Sunday:8am–5:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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