Had to change my original review because despite some longer than expected wait times they have taken me in twice as a walk in. The staff has been friendly from the start so I never had a complaint there. Pick the right time to go or call to check wait times and your experience will be good. Dr Gerald listens and seems to want to get fi our issues resolved asap.

Very nice staff, good eye Dr, but stop overbooking one Dr. I had to wait close to two hours in agony to see him my first appt. On follow up, 7:45 appt I walked out after waiting over an hour. Good place, but please be more realistic on appointments. Dont book 2 patients for 7:45 when u have one Dr. Time is precious, & constantly making ppl wait, as a habit it seems, is not good. Nice ppl, but I wont be back just for that.

We’ve been brining my mom here for several years. Office staff is nice & so is Dr but they are consistently VERY SLOW. You see Dr/staff for about 15 mins but they make you wait for 1-3 hours sometimes to get your 15 mins.No one seems very concerned when I tell them how frustrating this is.It seems very inefficient & it feels disrespectful to the patients.

Dr. Gerald is very personable and takes time to really talk about all of your options. His staff is very friendly and helpful.

Dr. Gerald is an idiot! I had an emergency visit the first round and he diagnosed me with dry eyes, and wanted to put me on a long term prescription eye drop. Then 2 days later, my eyes were sooo much worse, so I went back to him, and he told me that the severe eye pain, redness, and severe eye sensitivity Ive been experiencing is all in my head! And then asked my friend while laughing if I had mental issues! Nobody in the office checked my eye pressure either, and the lady who checked my pupil sizes said they are not good, and Dr. Gerald didnt even ask about it, and probably didnt even look at the numbers! HE NEARLY MADE ME LOSE MY EYESIGHT!!! If I would have listened to that quack then I would be blind right now! I went to an optometrist after leaving Dr. Geralds office and found out the cause of my eye issues and pain! The optometrist called Dr. Gerald an idot, and said hes too old and needs to retire! I am so shocked that a so called good opthamologist didnt know about my eye issues, which he is supposed to know all about, but an optometrist did! So, if you dont care to go blind, this is the perfect doctor!

I was a new client and my appointment was at 3:10 and didn’t even see the doctor until 5:40. I waited way to long for him and should have walked out. Worst experience I have ever had.

Ive gone to Dr. G three time and my eye infection keeps coming back Im done with this office.

So tired of waiting on doctors, the doctors receptionist across the way was asking if we had an appointment but no one on his side seemed to care that we waited 40 minutes.

Long wait timesI waited 30 minutes past my appointment time before they took me to the exam room then had to wait 45 minutes before the doctor showed up.