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Education Credit Union - Hillside
6201 Hillside Rd, Amarillo, TX 79109, United States
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Comments
Da
Review №1

Keelee was fantastic to work with during a few loan processes. The whole group is personable and offers a great touch. Highly recommend working with them.

Ea
Review №2

I tried to apply for an account online, which went fairly smooth. The next day I was contacted at 9 AM, but was unable to answer the phone. I called back about about 9:05 AM or 9:10 AM, but only got the lady’s voicemail, so I left her a voicemail asking her to give me a call back. I heard nothing the rest of the day, so I tried to call her again in the afternoon, around 2:15 PM and wasn’t able to get a hold of her. I then called back the following day and left her another voicemail asking her to call me back when she could. I again heard nothing all day, so I again called in the afternoon (around 1:25 PM) and just asked if anyone might be able to help me. They tried to get me in touch with someone but everyone was too busy at the time, so they said someone would call me back later. Someone did finally call me back but it was almost three hours later, so at that point I told them I was taking my business elsewhere. No one should have to call multiple times and talk to seven or eight different people just to open a account.

Ap
Review №3

The customer service is to slow and dont have enough people. I only get a hour for lunch. Take care of a customer and move on but one lady is talking to much instead of getting done and moving on to the next customer.

Ro
Review №4

The Hillside as a branch really is great, the facility is nice and clean, and the employees are very helpful and friendly. Big shout out to Jamie Williams, she worked tirelessly to help me out, and shes very good at what she does!

L
Review №5

I was reccomended this bank by a friend and I saw so many good reviews but I dont understand the hype of this bank. I opened an account and you cant even have overdraft protection without having a good credit score which is enough for me to just go somewhere else because that shows that they are not there to help customers. I like to have overdraft just in case I ever need it. Ill just go to another credit union I can tell this bank doesnt cater to people with low credit score.

Se
Review №6

Awesome banking!

Je
Review №7

They are AWESOME!! We had 2 vehicles financed with them and they are so understanding. A+++++

Am
Review №8

We love this credit union. Never had any problems. Been with them for well over 10 years.

Hi
Review №9

Sterling customer service from the entire staff. Weve banked here for almost 10 years and have always been happy with everything.

An
Review №10

They are fast, kind, and give great customer service both through drive through and inside.

Je
Review №11

We have been with Education for years. Everyone is friendly, and Jessica in loans at the Hillside branch is awesome!!

ch
Review №12

The only problem I have with this bank is the drive thru. It is so slow and takes too much time to get you in and out.

ti
Review №13

Always so professional and helpful!

Ma
Review №14

Good customer service

Information
5 Photos
14 Comments
4.6 Rating
  • Address:6201 Hillside Rd, Amarillo, TX 79109, United States
  • Site:https://www.educationcu.com/
  • Phone:+1 806-358-7777
Categories
  • Credit union
  • ATM
  • Bank
  • Car finance and loan company
  • Credit reporting agency
  • Financial consultant
  • Loan agency
  • Money transfer service
  • Savings bank
Working hours
  • Monday:10am–5:30am
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5:30pm
  • Sunday:9am–5:30pm
Service options
  • Drive-through:Yes
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Cash advance:Yes
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