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DPA Eyecare
520 FL-436, Altamonte Springs, FL 32714, United States
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Comments
PE
Review №1

Perfect! For my daughters first time eye exam it was absolutely perfect! Staff made it fun and stress free and explained everything to her. Even picking glasses and sizing them was not bad!

Na
Review №2

Everyone was very pleasant and friendly. They all knew their jobs and were very efficient in providing help.

K.
Review №3

Dr Yunus was great! Personable and sweet but a quick and to the point exam.

Li
Review №4

I think this was the most thorough eye exam I’ve ever had. Everyone was great, from front office to tech and the optometrist. He really took his time with me and I’m confident my prescription is correct.

Ha
Review №5

Great facility. Optometrist was fantastic. Easy location to get to, parking right in front of their office. Pleasant staff throughout!

Ge
Review №6

Dr Ngyuen is a great complement to the LensCrafters I visited. Her, in conjunction with the rest of the staff, made my experience pretty painless. Thanks for everyone’s patience and thoroughness!!

Be
Review №7

The Lenscrafters Ashbys Square in Altamonte Springs, FL is always a pleasant doctors office to visit. Dr Eric Perez was efficient and informative and professionally addressed all of my questions. When performing the initial portion of my eye exam, Yvonne clearly explained the three ophthalmic instruments and what their purposes were as she conducted each test. Kim, the optician who assisted me, patiently detailed the contact lenses options and discounted pricing, where applicable. She also adjusted my eye glasses . The entire staff was astute, engaging and professional.

Ch
Review №8

I had a really wonderful experience with my eye exam. All questions were answered and the doctor was extremely helpful in every way. She was an A+.

Da
Review №9

My children’s eye exam went flawlessly. The staff were very helpful and professional.

Ja
Review №10

It was great the doctor really took the time to understand my eye cares

Gl
Review №11

This office was full of friendly, knowledgeable people! I appreciated their Covid safety protocols and helpful advice about my eyes and frame options.

Ni
Review №12

This was my first time seeing Dr. Perez.He was very professional and patient with me. He explained things in a manner that was easy to understand.

Da
Review №13

The dr,reception, and pam was awsome. I love coming to this place.

No
Review №14

Knowledgeable and friendly staff was supportive and kind as well

Co
Review №15

Office and Dr super friendly and respected my time. Very up to date technology to help get the best view of my eyes and prescription.

La
Review №16

She was super nice and helpful. The exam was thorough and I had a pleasant experience.

De
Review №17

The doctors was great. She listened to me, asked questions, and I felt very comfortable.

N
Review №18

The greeter was very pleasant, a generally nice person named Yvonne. Dr. Nguyen was very detailed and thorough, explaining everything as the examination progressed...very good service overall.

Lo
Review №19

Nice and very efficient. I appreciate the time consideration.

Jo
Review №20

I was thrilled with the entire process from check- in through exam and can’t wait to get my new glasses.

Je
Review №21

They got me in early for my eye exam. Doctor was very friendly and efficient. Kim helped me pick out my frames and fill my order. I ordered glasses and sunglasses and got 50% off my frames and lenses with AARP. I had a great experience as usual. Would highly recommend LensCrafters!

Je
Review №22

Dr. Nguyen was very thorough in her explanation of my exam and was very professional.

WD
Review №23

Very friendly and helpful.

d
Review №24

Everyone was friendly, timely and thorough.

Ry
Review №25

Very knowledgeable and professional staff. The eye exam was pretty quick.

Do
Review №26

The appointment was efficient and professional.

Te
Review №27

Doctor was polite and professional as well as patient and thorough. Staff was extremely kind and very knowledgeable.

Ja
Review №28

Dr Perez was awesome! Smooth experience!,Kim and Jerry were very nice when my Wife and I picked out glasses thank you, Evonne was very nice checking us in

Me
Review №29

Everything was quick. Staff and Doctor were all very nice.

Ka
Review №30

I was there during a very busy time and the staff were all very friendly and welcoming. The only issue I had was waiting for the doctor to check my eyes after they had been dilated, but she was very apologetic.

Al
Review №31

Dr. Perez did an excellent job. I was comfortable as I always get nervous going to any appointment. He let me know that I only needed reading glasses and he did not even push me to purchase them there if I didnt want to. I am grateful to find such great service since I know it is difficult to find sometimes.

Ra
Review №32

Good friendly and knowledgeable staff.

Mi
Review №33

Very good an on time thank you

Ni
Review №34

Dr. Perez took over a practice that he has no business taking over. First after taking over the business they decided to reach out to the former patents trying to get business. They reached out to my house phone asking to schedule an eye appointment for my mother who has not been there in over 2 years. The reason she has not been in is because she past away. But that is not the worst of it. I still decided to give him a shot with my service. After getting my eyes examined, his customers service was lacking the most important thing, thinking about the customer. I felt just like a number to them and they were just pushing me through and trying to get me in and out quickly. So after finishing I decided to take my eye and contact prescription elsewhere. Come to find out the contacts prescription that was given the brand doesnt even take it and they gave the new company I decided to go with a hard time since I did not go through them to purchase my products. I am not saying this out of anger just frustration, this is why I will not be returning ever. You can make your own options.

De
Review №35

Everyone was extremely pleasant, personable and helpful!

Ri
Review №36

The experience was pleasant

Ch
Review №37

If I could give them zero stars I would. Scheduled on my day off 3 weeks ago as my glasses got scratched and they have a 1 hour lab so I arrived 2 hours early for my appointment explained the situation, picked out which frames I wanted. Waited the 2 hours and was seen. Once I came out they came up with the story they could not make them and would have to order them. Waited a week to get them. I cannot see properly, tried for over a week and a half. Called them to ask what to do and was told to come in and let them make sure they were made right. Yep they were right just needed adjustment.. I still cant see.... went back and they offered 12:00 noon or 2 pm as the only options for a recheck of a prescription Monday though Friday. as I get every other Wednesday off I get to not be able to see for two more weeks. GREAT CUSTOMER SERVICE you mess up my exam and I have to either miss work or wait as you refuse to see me on the weekend, yet they took a walk in exam while I was there for a full exam. I need mine adjusted so I can see. Thank you for doing nothing to try and help me. DO NOT GO HERE!!!!!!!!

St
Review №38

Very pleasant.

La
Review №39

Awesome customer service

S
Review №40

I had a great eye exam experience with Dr Driscoll. Quick and professional. The entire staff was very friendly and professional.

Br
Review №41

Walked in as a new patient, the place has a big show room, clean and open. I filled out new patient info sheet and was immediately taken back for preliminary eye work. Once complete, I sat in the exam room for about 1 minute before the Doctor came in. Doctor Moore, was friendly, knowledgeable, patient and caring. I will be going here again.

Je
Review №42

I have been coming here for years; really love this doctor but unfortunate hate the front desk person. She moves at the pace of a snail and behaves as if its her time your wasting. Came in 15 minutes early for an appointment that she requested that I come in 5 minutes early. Half an hour later Im still sitting there and she still hasnt helped the person ahead of me. Now if she was rushing around I could see that she was suddenly overwhelmed but no, shes totally relaxing, the ophthalmologist is wandering around with nothing to do and it becomes clear that this long wait is entirely of her own making. I mean shes stuck there all day, what does it matter if I am, too? No thanks; there are plenty of good ophthalmologists around with front staff that are considerate of my time.

Ma
Review №43

Very professional.

Me
Review №44

The Doctor was so nice and professional. The exam was quick and painless. And the doctor went over the results with me.

Information
6 Photos
44 Comments
3 Rating
  • Address:520 FL-436, Altamonte Springs, FL 32714, United States
  • Site:https://local.lenscrafters.com/eyedoctors/fl/altamonte-springs/520-fl-436.html?cid=yext_odLCOD0690-210000604
  • Phone:+1 407-788-3636
Categories
  • Eye care center
  • Optometrist
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:12–4pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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