I get bloodwork done here because its in the same building as my dermatologist. Keep in mind it is just a lab. On my first visit the front desk staff who checked me in also drew my blood. It was smooth and pain-free. Shes awesome. The following visit a younger technician tried to draw my blood. Both arms, three spots, FISHING under my skin for the vein...then got so worked up she pulled the needle out quickly and left the room. An older tech came in, apologized and took my blood on the first draw. My arm took a month to recover from the bruising caused by the second tech though.

I was kind of skeptical of going to this location to get my blood drawn due to the amount of low ratings, but personally I had no problems at all. Staff was friendly and professional, and wait time wasn’t bad.

I went here today for some special blood work. I walked into a empty waiting room and thought, great! I said to the Asian lady and black lady, How are you doing? and was completely ignored. The Asian lady was talking on her cell phone to a family member or friend. I stood at the desk and the black lady, who was texting on her cell phone, snaps at me and says SIGN IN, so I did and just stood there. After 15 seconds, I went to sit down, and the black lady once again snaps at me and says, I need your insurance card and a photo ID. At this point I walked out due to their poor and unprofessional behavior.If you want to be treated like garbage, this is the place for you. Otherwise find some place else to get your labs done.

After reading other reviews, I wonder if mine is an outlier, but in my experience, I brought my infant child in and the waiting room was empty, which is great and they got us right back and out in under 10 minutes. No excessive paperwork or anything. They were super polite and accommodating and loved my child (which earns anyone great credit with a parent) and gentle with him in an otherwise traumatic experience. Especially contrasting this with my wifes experiences visiting LabCorp, this seems like far and above a better, more convenient, cleaner option.

I have been here a few times and never had a bad experience but i went there three weeks ago and one of lady that drawn blood ran out the room and told the receptionist i will be right back. There were about six people waiting. I saw her downstairs talking to a friend who was in car about flowers and how the boyfriend gave her friend flowers. So she left people waiting upstairs to go to the parking lot to have a conversation with her friend about flowers. Very unprofessional.

The place felt very unwelcoming. Even though I kept a positive attitude the whole time, the front desk people were rude for no reason and were talking about my paperwork in front of me like I wasn’t there to answer their questions. I typically don’t write bad reviews on any place I go to but this experience was unreasonably unpleasant. The nurse was nice and I got done what I needed to get done, though.

They never answer a phone call. And their voicemail is always full. My doctor was frustrated that Ale x Lab never respond to phone calls.

Terrible. Very rude receptionist is also the phlebotomist that will draw your blood. She removed the needle used to draw blood, then realized she didn’t draw for one on the tests. She had to reinsert another needle. Days later I have bruising in the spot where she inserted the needles. I’ve never had bruising from an IV or bloodwork. Then, I got a call back a few days later that I needed to come back because she did not draw enough blood. Absolutely unbelievable.

Horrible! Front desk staff is RUDE and they made me sign-in and wait in an EMPTY office for 20 minutes just to drop off samples. The woman at the front desk would not acknowledge me presence until I signed in and handed her the paperwork from my doctor. To get her point across she pointed at signs located on the desk instead of even look at me. While I was getting my blood drawn they brought an elderly gentleman into the same room I was in where he proceeded to take off his shirt in front of me to get his blood drawn. Then a nurse proceeded to give me directions on how to do at-home testing right in front of the guy...no privacy whatsoever. I felt uncomfortable and irritated the entire time I was there.

Inova is always the best.

When I entered the waiting room had about a dozen people waiting, and no one at the front desk. About 20 minutes later, a sullen woman came out from the back and I told her I was there to drop off a sample. She barked sign in, first come, first serve. So I had to sign my name and wait until she was done doing labs for the people before me and then I could give her the sample. I heard her say the same thing to people who came in after me. Not an efficient way to run a lab.

0 stars. i was sent down for bloodwork from capital dermatology and was NOT greeted by extremely rude woman (middle aged, african american on 2.20.18 at 10am) at the front desk, surrounded by large signs she had propped up around her face to answer what im sure are mundane questions, but honestly? If I ask you a question and your response is young lady, do you see that sign right in front of your face? - you probably shouldnt be working with people. I dont know her workload, but it seemed like she was not doing anything. She had some gospel music playing and was humming along, which personally I do not want to listen to based on my own personal beliefs. The woman could easily be replaced with a kiosk and would save payroll and reputation. Lets just say Ive had more pleasurable trips to the DMV, so I opted to take my bloodwork elsewhere.