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The Back Porch Day Spa
8525 Indian School Rd NE, Albuquerque, NM 87112, United States
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Ki
Review №1

The mask wearing really took a toll on my skin. I have been seeing Belyn for monthly facials and my skin has improved dramatically! I won’t see anyone else! Highly recommend!

Jo
Review №2

Ive been going to the back porch for years and I guess its time to finally write a review!Firstly, the estheticians are fabulous. I had never gotten a facial before and now Im addicted. Belyn and Amber are both fantastic and are the highlight of our visits.Secondly, Ive only had one bad massage out of probably 100 that Ive had there. Thats a pretty awesome rate. The bad massage was just about not respecting pressure requests (Im a wimp), but the other 99 were fabulous.Lastly, the ambiance is really relaxing and I immediately enter my happy place when Im sitting in the lounge area.I would highly recommend this spa to anyone.

Au
Review №3

Wonderful and caring massage therapists Willow and Chris took care of my husband and I with a couple’s massage. Very attentive and made us feel very relaxed. Down to earth spa with excellent employees!

Me
Review №4

Deja is amazing for head, neck, and shoulders. I was in the Autumn room.

Ma
Review №5

After having to reschedule 4 times, I finally got there! It was a very relaxing 2 hours. Walter did my massage and was very nice, he kept asking if he was doing the massage to hard. Infact when he did the foot massage, it started to tickle(I have not had anything but pins and needles feelings for over 4 years on my feet) , so this was a fun sensation to have. Lauren did my hand and foot paraffin treatment, and it was so relaxing. My skin is very soft and smells so good. Thank you both for a very relaxing experience

Al
Review №6

Got Mothers Day massages here with my Mom back in May. There is no locker room, you change in the same room you get your massage in. No robes or extras. But that little difference really saves you money on your massage! Therapists did an excellent job and for a fair price. The inside is very cozy and relaxing as you wait for your appointment. Highly recommend.

La
Review №7

I splurged today and had a massage and facial at a new place to me - The Back Porch Day Spa - and I’m so glad I found it!Amazing massage by Walter, great facial by Amber, extraordinary atmosphere and wonderful staff. The vibes were really relaxed and special even during this COVID madness (masks, temperature check). I’ve lived in big cities and paid easily twice as much and not felt as welcomed and satisfied. Already have my next one scheduled for next month.

Da
Review №8

Our favorite in town massage place. The decor is dated but cozy and the staff is very friendly. We always look forward to our massage times here!

Sa
Review №9

This was my first time visiting this spa and I was very pleased. The atmosphere is calm and relaxing. Riley, my massage therapist, was absolutely amazing! The energy work that she did prior to starting the massage was phenomenal. I think I needed that more than the physical massage and didnt even know it! I will definitely be back.

Ni
Review №10

I had a couple massage today with my honey. It was a fantastic first time experience I definitely will be back thank you Heather!

Am
Review №11

Costs are reasonable and the staff is so nice. I have had various massage therapists over the years and they have always been great. I have seen Belen (not 100% certain the correct spelling of her name) multiple times over the years for facials, microdermabrasion, and dermaplane. She is fantastic. The decor of the place is a little dated. I don’t mind it - it reminds me of my mother and the whole place has a very relaxed vibe. They also sell CBD products.

Ro
Review №12

I have multiple injuries from a past car accident, so when I got here I had not had a real massage since then. So everything hurt and was super tense. However Kyo was absolutely amazing. She did a great job and I am super grateful. Thank you really. I will be back very soon

sm
Review №13

UNVAXXED & UNMASKED. If you’re at all concerned about COVID, give this place a miss. As the Delta variant spreads and NM numbers climb again, it would have been nice to have had a heads up that vaccinations & masks are optional for employees so I could have made an informed decision. Sign on door says to wear a mask inside, but only 1 of the 4 employees I saw was masked, and that person wore a mask under her nose. My therapist was unvaccinated & unmasked, and seemed irritated when I said I didn’t feel comfortable getting a massage from her. Also, employees were complaining about someone & about their work schedules in the reception area. Unsafe & unprofessional.

Se
Review №14

Wonderful atmosphere - you’d be hard pressed to stay stressed out once inside! Chris delivered one of the most amazing massages of my life, I will definitely be back. Fantastic facial, too, for this aging skin, & all staff were incredibly knowledgeable. Suffice to say, I can’t wait to book more & try out near everything they’ve got to offer.

Li
Review №15

OMG you guys are the best at what you do!” “You make me feel very comfortabe and relaxed, I always feel great afterwards, will definetely be going again and recommend to others.”

Ka
Review №16

The owner Chris Rocket is highly inappropriate with women. I do not recommend his business.

Pr
Review №17

This place is amazing! Everyone is so nice. I went in today for a facial and Lauren is great. I am so glad I picked this place. I will be going back very soon.

Ru
Review №18

The owner Chris is very disturbing and touches women inappropriately, would not recommend.

Ch
Review №19

The BP Day Spa is a cutely decorated facility that happens to offer mediocre massages.My experience wasn’t by any means relaxing or rejuvenating, which is what I desired as a treat for my birthday and after a long, horrible COVID year. I’ll list what I experienced that led me to this conclusion:- when I called to make an appointment for a massage, the representative was clearly stressed and rushed, which made me feel like I was bothering them. She finally said she could “squeeze me in” at a particular time, which was my first indication that this wouldn’t quite be the relaxing experience I was looking for.- the decoration in the massage waiting area has kind of a romantic country vibe, which was the only really nice part of the experience.- my massage therapist was very sweet and personable, so I do feel badly for saying this, but she talked the ENTIRE TIME. I was hoping to relax and enjoy the massage because I have had an incredibly stressful few months, but instead I found I had to have an hour-long conversation about COVID, vaccines, work, money, etc. I am not one to be rude and ask her to stop talking, so I had to keep up the conversation the whole time, which was draining and compounded my stress. At times, the MT would stop massaging because she would gesture with her hands while talking, or would pause movement to emphasize what she was saying. Just… not my idea of relaxing.- the music went out about halfway through my time, so all you could hear was vacuums going and people talking outside the door. The MT asked if I wanted her to stop the massage so she herself could try to put music on from the lobby, but I didn’t want to be a bother, nor did I think stopping the massage was an option either.- some of the pressure of the massage was bit painful, but I wasn’t asked about pressure preferences, so I didn’t want to complain in the moment.- the Lavender Oil smells amazing, but I don’t think the MT was using enough because my skin was pulled painfully at times.- after the massage was over, I used the restroom and changed, and went out into the relaxing waiting area. My MT told me I could drink water and stay as long as I liked. I sipped the water and started to take a seat, but I heard the receptionist and another person out in the lobby saying, “Where is she? Is she coming or what?” I was the only one in the waiting area, so I went into the lobby to see if they meant me. Sure enough, they did, because went I stepped into the lobby they both said, “There you are!” The cleaning lady put her mask on and rushed past me to start cleaning the room I was in, while the receptionist didn’t even wait for me to reach the desk before stating my total with taxes.Overall, I regretted spending my birthday evening and hard earned money on this experience. It is clear they are understaffed and undertrained. If you’re looking for your everyday massage, this would be an adequate facility. If you’re looking for relaxation, customer service that compliments the nature of the business, or attention to detail, this is not the place.

Sa
Review №20

Had a great experience at The Back Porch Day Spa. Very relaxing atmosphere. Staff is friendly. It was my first time visiting. Got a massage there and it was amazing, very relaxing.

Do
Review №21

Had a great time. Friendly staff. I’ll be back.

Su
Review №22

Amber is a great cosmetologist! I have been having facials for over 20 years, she is the best! She took her time, explained everything and made sure it was a special experience. She was really nice and friendly, but also let me relax and enjoy the experience. I can’t wait for my next facial. Also, the microdermabrasion was fantastic. I usually feel rushed, but not here! My face looks amazing; so fresh and rested.

Sa
Review №23

Great girls day with nice massages and facial. Staff was friendly and accommodating.

Li
Review №24

I received a gift card a few months before COVID appeared and would expire a year later. Apparently they were open during COVID and will not honor my gift card now. What a waste of $200. Will not be recommending the Back Porch to my friends. Seems like poor business practice.

J
Review №25

JUST FYI IF YOU ARE ALLERGIC TO CATS DONT COME HERE.. THEY NEED TO WORK ON THERE TIME MANAGEMENT SKILLS WE ARRIVED TEN MINUTES EARLY THEY DIDNT CALL US BACK TIL 2 AFTER TEN (I DONT CARE WHAT ANYONE SAYS 2 MINITES LATE IS 2 MINUTES LATE WHICH CUTS INTO MY 60MIN MASSAGE TO WHICH IM PAYING FOR) IT IS VERY INCONVENIENT AFTER WATCHING THEM WALKING AND/OR STANDING AROUND DOING NOTHING. VERY DISSATISFIED WITH THE OVERALL EXPERIENCE. ITS SUCH A PITY HOW MUCH CUSTOMER SERVICE HAS VANISHED.

Al
Review №26

I recently went for a facial for the first time here. The outside of the building kind of throws you, it doesnt really look like a spa. when you walk in, you mostly see like decorations of a country style. kinda reminds me of the little store in cracker barrel. it doesnt seem like a spa initially. so I was a little confused as to where to go. The front desk lady was nice but she was busy with other customers and was not able to tell me what to do at first. another lady told me if i had an appointment to go into the waiting area. When i went in, its a nice darkened area , dim lighting, cooled, nice decor. after a few minutes i wasnt sure if i was supposed to do anything so i went back to the front desk to ask. The lady then gave me a short little tour of what everything looks like. robes and sandals are available for use if you wanna change or need to. they have warmed neck wraps while your waiting for your appointments. as well as tea and cookies. nice calming music is playing as well. My facial was great. Melissa is a great asset to them as she was very professional and took the time to talk to me and explain what i need to do for my skin health. she knows how to continue a conversation and it was not awkward at all. it was a enjoyable experience for sure. my face looks a lot better my skin feels smooth. she also recommended products to cleanse my face. they also do lots of services from lash lifts, facials, massages, body scrubs, body wraps, and even pedicures! i will be going back for sure.

De
Review №27

Was sold a product a few months ago and wanted to purchase again but no one returns calls!

Ti
Review №28

Gorgeous atmosphere, fantastic work, good prices, A+. Definitely going back

Ch
Review №29

Missed appointment, but cant wait to get back

Ch
Review №30

The atmosphere here was absolutely amazing. I received the lavender massage and Walter was great! Highly recommended especially for couples massage.

Ja
Review №31

I sincerely regret any nice thing I have ever said about this place. Im disturbed and disgusted with their business practices and the behavior of one therapist who should know better. As far as the others who know about this behavior and do nothing to stop it, shame on all of you.

St
Review №32

This place is wonderful! Very relaxing waiting space and our messages were amazing!!! We will definitely be back again. Hopefully next time we can pet their adorable cat Tom.

Ed
Review №33

This place is AMAZING! Talk about customer service! My wife and I have been here 3-4 times and every time we go we are more and more impressed with the entire staff. The owners are fantastic and the therapists are top notch! Arguably the best spa in NM! We will be life long clients.

Ly
Review №34

I booked an appointment for today for a microderm abrasion treatment. When I arrived, the woman at the front desk said she couldnt find me on the schedule. I told her what time I called and she said, Thats Ashley, and shes gone for the day. I spelled my name, just in case it was on there but misspelled but nothing. This woman offered no apology, no offer to reschedule, no offer to help me in any way, nothing! When I asked to speak to the manager/owner, she said the manager was not available, so I asked her to have the manager call me. I asked to speak to the owner, and she said she would give the owner my telephone number but I couldnt have their number. When I said that I was pretty upset, she just kept saying My hands are tied, and What do you expect me to do?. Honestly, this woman had absolutely no customer service skills! I would not want her to represent my company , or I would at least get her some training, especially how to maintain customer satisfaction even when things go wrong. I dont know if the manager will call me, I fear not. I have always held this business in high regard, but I will not return, based on how I was treated today.

Rh
Review №35

I had an appointment with Melissa for a facial, and if I lived in the area, she would be my go-to esthetician. She was friendly, professional, and I enjoyed conversing with her during my appointment. My skin is smoother and brighter; she did a great job! The woman at the front desk was super sweet and welcoming as well. The building is decorated beautifully too!

Ki
Review №36

This place is heaven!!! Lovely decor, beautiful details for a relaxing atmosphere. A lot of attention was put into making this place special. The owner is wonderful, and a great massage therapist. We came through town traveling, and they were able to accommodate us last minute and we really appreciate it.

Ke
Review №37

We’ve been here twice and it’s been wonderful both times. My husband had his first massage and first facial here and now he wants to go back. I had the best massage I’ve had in 10 years. Chris, the owner, gives one of the best massages I’ve had in my life. Can’t wait for my next visit.

No
Review №38

My wife and I have gone here so many times and now weve had our daughter go here and weve all loved this place

Ca
Review №39

Cant believe Ive been sleeping on this gem!! Everyone was super friendly and proficient. Thanks Ashley for the prompt scheduling assistance and thanks Belin for the great facial!!

Di
Review №40

What an awesome experience! The ambience there is beautiful. Therapists are very gifted. Reasonably priced. Best spa ever!

Va
Review №41

Unfortunately, I was very disappointed in my experience...when I first walked in, I did not feel very welcome, the lady at the front desk did not offer water, tea, etc., although I heard her ask others and bring it to them, and the massage was definitely not worth the expensive amount they charge! I dont know if the massage therapist knew what to do, but it was probably the worst massage I have ever had. I have gotten massages half the price that are much better! I wanted to love my experience but it was the exact opposite...

di
Review №42

OMG! FANTASTIC!!! A must!

Co
Review №43

My boyfriend and I thoroughly enjoyed our couples massage yesterday. The front desk was helpful and kind and the massage therapists were fantastic! We will be coming back.

Br
Review №44

I am trying different spas in Albuquerque and I found this Little Gem. I got a salt scrub and a massage package and I could not be happier. I have never been so calm to almost fall asleep during a massage. The waiting area is so tranquil I didnt need a hot tub or steam room or sauna to get myself relaxed enough to enjoy my massage. Bernadette was amazing and I will be asking for her on my next visit. With how Im feeling right now will be very soon :-) btw- its a 30 minute drive for me and I will gladly drive it every time.

Ka
Review №45

It was a wonderful place I felt so comfortable

Al
Review №46

Amazing. The staff is always so friendly and I just love the atmosphere! The lighting is dim, there are plants and books and a fireplace, and they bring you tea 🥰

Mo
Review №47

I was gifted a voucher for this business before and received tremendous service about 2 years ago, called today because I enjoyed my last experience and the front desk agent Bernadette was very rude and not helpful at all when I called to set up an appointment.

Ma
Review №48

I had my first massage here with Tyra today, and it was a very relaxing and thorough experience! The receptionist was really sweet and offered me hot tea and other refreshments while waiting. The environment was really beautiful and comfortable. In all, this was a really great experience!

De
Review №49

Not your typical spa aesthetic but it is very Albuquerque. Nice folks and good prices. Also, this sweet cat might sit on your lap. He helped calm my anxieties so he was definitely part of the experience.

Ta
Review №50

I took a special person on her birthday for her first massage she was treated well.... We both had a great experience. Highly recommended!

Ja
Review №51

Nice people, not crowded, reasonable prices. I also got some nice oils to bring home.

Ch
Review №52

Absolutely Magnificent! My wife and I went for a couples massage, with hand and foot treatments. Great atmosphere, friendly staff and the massages were wonderful.

M
Review №53

I love this place. Great massages, clean facility and professional staff. The prices are very reasonable.

Sh
Review №54

The Back Porch spa is a unique spa experience if youre tired of beauty salon style pedicures. The staff are Very personable and it is a truly relaxing or rejuvenating experience!!!

ZI
Review №55

My mum and I had a really lovely afternoon here. Friendly, professional team of people who made us feel welcome and relaxed. The treatments were excellent and we left feeling refreshed and revitalised.

Ka
Review №56

I had an out of state friend join me this weekend and we went to this amazing place. We had a fantastic and relaxing time! I will definitely go back! LOVED IT!

Na
Review №57

What a wonderful place to relax! Tyra is amazing! I walk in stressed and come out a completely different person...calm, cool and collected.

Br
Review №58

AMAZING! My wife and I were able to get in last minute. Relaxing atmosphere. Overachieving our expectations.You MUST try!!!!!!A+++++++

Do
Review №59

Very clean and the employees there are very nice

Da
Review №60

Great service!! Very affordable pampering

Ja
Review №61

Beautiful, calm atmosphere. Lots of wonderful things to pamper yourself!

Be
Review №62

Wonderful experience! I had a facial and massage. Definitely recommend this place and cant wait to go again!

Mt
Review №63

It was Awesome...ill make an appointment after the Legislature

Ad
Review №64

First time here, but definitely not my last. I love the atmosphere here and the tea and cookies.

Ru
Review №65

Ready for round 2! Very cool comfortable place

St
Review №66

Merrrrrrrrrrrr.... The only sound I made when I was done... Pretty sure they wanted to kick me out for lingering.... Best place ever.

Ka
Review №67

The Back Porch is amazing!! Wonderful people! Great atmosphere. You must experience it.

Ja
Review №68

Great relaxing atmosphere & wide variety of services. Recommend Walter for massage.

Ci
Review №69

Love Bernadette. Shes fabulous

Sh
Review №70

Fantastic massages, extremely relaxing experience. Would go back!

St
Review №71

Awesome atmosphere, customer service is A+ had my first massage here, will Def be going back!

Ni
Review №72

My wife recently had a massage here and all I have heard about is how terrible it was! Apparently the person giving the massage had such poor technique that my wife questioned whether or not he actually had any training, or was just doing this job because he enjoys touching people.

ma
Review №73

Awesome staff and always a very relaxing environment!

Ci
Review №74

My friend and I had facials! It was wonderful!

Ta
Review №75

Great experience. Jessica is fabulous!

Ge
Review №76

Gift cards expired and you didn’t know that, they said it says in tha package, I only got the gift card. Really upset.

Mi
Review №77

Good atmosphere and great massage!

Do
Review №78

Wonderful place, cant wait to go again

Ro
Review №79

Best back rub ever!

He
Review №80

Great experience!

Jo
Review №81

Love this place!

Da
Review №82

Very relaxing.

Ma
Review №83

Amazing and relaxing

Information
35 Photos
83 Comments
4.6 Rating
  • Address:8525 Indian School Rd NE, Albuquerque, NM 87112, United States
  • Site:http://www.thebackporchdayspa.com/
  • Phone:+1 505-822-9700
Categories
  • Facial spa
  • Massage spa
  • Massage therapist
Working hours
  • Monday:9:30am–9pm
  • Tuesday:9:30am–9pm
  • Wednesday:Closed
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–7pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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