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Accent on Vision - Albuquerque
9131 High Assets Way NW, Albuquerque, NM 87120, United States
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Pe
Review №1

Doctor and staff always make you feel welcome. For the past three years my wife and I have been patients and could not be happier. Even with Covid you can still get to see the Doctor within a short period of time, and from what I hear from friends, that is not always the case. GREAT PLACE!!!

St
Review №2

Really like this office. They are always extra nice and very helpful. Super safe with their covid practices.

Ni
Review №3

Super happy I found Accent on Vision! Great staff and exceptional Doctor! I felt like I was listened to and not “just another customer”. My eye exam was through and easy. 100%

Si
Review №4

They were amazing. The front desk ppl were super nice and got us in super fast. Only reason it is 4 stars is because they didnt allow myself and my husband in the same room and the (one and only) Dr came in she was super rushed. If theres any questions its better to ask the assistants as they seems more knowledgeable. Other than that everything went great and they have lots of different styles to choose from including contacts.

Ba
Review №5

I was very pleased with every aspect of my eye appointment. The communication before and during my appointment was professional and friendly. I felt that they like what they do and are pleased to help their patients. The person who answered the phone and did the check-in was sweet and inviting, the assistant was kind and patient, and Dr. Pulis was amazing (she always has been). I also went ahead and chose my new glasses and was happy with the service I received. The tech was kind and helpful and understood when I was a little hesitant about how much it would cost. Accent on Vision does a great job of taking care of me and I know that my eyes and eye health are in great hands.

He
Review №6

All staff very professional and accommodating. Short wait, Doctor and technician explained every procedure, and picking out glasses was some and streamlined. Glasses arrived exactly when stated, couldnt be more pleased. 👍😁

Jo
Review №7

Had a Great Visit Today. I called earlier this week to schedule an appt for asap. They put me on cancelation list Tuesday & i got a call Wed & Thur for open spots! Staff was very friendly & accommodating. If you need a Great Eye doctor; dont look any further!

Ma
Review №8

I really enjoyed my visit! This is my first ever actual eye appointment Ive ever had and every single person made me feel comfortable. I usually get anxious in for visits to Doctors, Dentists and so on but they made it very easy! I showed up at 8:25am and I was seen almost instantly, I didnt have to wait too long. To make it even better I got some really nice glasses that I am looking forward to! I really like this place and I hope every experience is like this always! 5 stars!

Ju
Review №9

Have worked with Rolando for over a decade now. He is the guy to see. Knowledgeable, and always willing to go the extra mile to help me find what I need. Wouldnt go to anyone else to outfit my truck!

As
Review №10

Everyone was professional and friendly. Very nice office and lots of frames to choose from.

Ka
Review №11

I had an excellent experience at Accent on Vision today. The check in forms were available to complete online. The staff was very friendly and professional. The Optomap procedure is painless and easy, and wonderful to do in place of eye dilation. I like that I can see the images of the inside of my eye on the computer. The entire visit took about 30 minutes.

Ka
Review №12

This office is simply EXCELLENT. Front office is friendly, organized, and informed. The optical shop is amazing as well- super selection of stylish frames and the tech is incredibly helpful and kind. Dr Pulis is fantastic- thorough and takes time with you when/if needed.

Pa
Review №13

I was treated with the utmost respect at my eye appointment. Each person that worked with me was very knowledgeable and took so much time to make sure I understood everything they were doing. They were on time and efficient and really helped me picked the perfect pair of glasses. I will definitely go back each year for my exams and glasses.

Rh
Review №14

It was mine and my husband first time they made feel so comfortable took care of all insurance stuff they very knowledgeable we we very please d the staff was friendly and place super clean and the best equipment I ever seen five stars for sure

Ke
Review №15

The office environment is great. All of the ladies are friendly and inviting when you walk in the door. Ashley, is a great optometrist. She listens to your needs and recommends what is best for you. I would recommend her and the office to all my friends.

Ga
Review №16

I was greeted by friendly staff at the parking lot. I was impressed in how they handled COVID precautions. They took my temperature prior to me entering the facility. I placed all the frames I tried on in a different tray to prevent contamination from the untouched frames. I was allowed to go outside and view the frames without my mask if I wanted to. The atmosphere of the facility was elegant, professional and friendly. I found the frames I wanted with the assistance of staff and had my questions answered. I was out in one hour. Best optical service ever!

Jo
Review №17

Im so happy to have found this Accent on Vision in Albuquerque New Mexico. Everyone at this office is so Kind and Professional. Every visit that I have, Im treated so well. Summer always makes sure I understand everything on my eyewear before I leave the office. God Bless You all.Thank You Again.Joe Candelaria.

Mi
Review №18

The staff at accent on vision is awesome. From check in to check out they provide all the information needed. Not to mention very personable.

El
Review №19

The staff were very friendly and answered any questions I had. The doctor shared all the exams that were administered that day and let me know if there were any concerns. It was a good visit

Ch
Review №20

Great eye clinic. Easy to work with, friendly staff and responsive docs. Made my contact lense fitting and ordering easy & quick.

JO
Review №21

I have been to most of the optometrists here in Albuquerque over the years, but none of them have been as thorough and professional as Accent on Vision. I was able to get an appointment very quickly and the vision testing I received was state of the art. If anyone is looking for vision care take my advice and give them a call. You won’t regret it!!

Do
Review №22

Very nice and clean practice. Lovely staff that is very helpful and kind. Doctor was so good! Just moved to the area and so happy to have found our new eye doctor.

Ha
Review №23

I moved to Albuquerque in 2000, and Accent on Vision has been our choice for eye care for over 20 plus years. Accent On Vision has state of the art technology with the greatest staff in Albuquerque. All eyes deserve care and thoroughness. Their care team knows the latest in achieving the best vision possible, and the latest styles on glasses and contact lenses. I have never left feeling confused with my eye health. 5 STARS all the way!

Ga
Review №24

I’ve been a patient for a long time. I’m frustrated by how expensive every visit has become. I canceled my appointment (that I made with less than 48 hours notice) because I was tired of paying for tests I’ve already had. When I asked to cancel the appointment, I was told I would be billed 50.00 for a no show fee. Anything for a dollar I guess…

He
Review №25

I love the doctor and staff at this office. They are always so friendly and welcoming. Not something you get everywhere. If it werent for the fact they dont have the facilities to be able to have glasses ready in less than a couple of weeks or so, I would have given 5 stars.

Ch
Review №26

Great customer service, this is the best eye doctor I’ve ever been to and I’ve been wearing glasses for over 20 years! Super friendly and professional!

Fr
Review №27

Top-notch, polished service. Professional, efficient and responsive staff. They listened to my unique and specific requirements and took care of me. I will be returning here for my future needs. Very highly recommended!

K
Review №28

I had a very pleasant experience. Very professional and nice! Thorough exam and efficient. I highly recommend!

De
Review №29

Staff was so friendly. They explained everything that they were going to do..Didnt feel rushed at all. I will have other family go too.. thank you so much

Am
Review №30

The technicians and Dr. Ashley Pulis are friendly and professional. I was interested in changing to a different type of contact lenses, and they were happy to answer all my questions and work with me to find the best solution.

Je
Review №31

Michael, Denise, Dr. Pulis and Karesten were amazing! Very quick, professional, friendly and informative. Highly recommend!

li
Review №32

I had the best experience here! It was a new visit for me and they patiently guided me through getting fitted for contact lenses and offering me the best financial package with my insurance. The kindness, patience and professional knowledge of the staff is well worth the visit!

St
Review №33

Great experience! Staff was super friendly and efficient. Helped me pick frames that looked good on me without feeling rushed. Even with all the Covid precautions the staff made me feel like I was heard and seen and I didn’t feel like I was being rushed out the door like most places during this pandemic.

Li
Review №34

I needed my glasses fixed or replaced if not fixable. They went out of their way to make sure I get them ASAP. These people are great love them. I highly recommend this place.

Ro
Review №35

Had a great experience with my eye exam and contact fitting. Alley was so patient with me. I highly recommend using their services

Ma
Review №36

My husband and I retired to Albuquerque a few years ago, and I’d been putting off making an appointment for numerous reasons. One being, I had extremely negative experiences as a child when going for an eye exam. The Dr. wasn’t very patient with young children, and being quite nearsighted, I always felt like I was flunking the exam. Through the years, I’ve had some wonderful, and not so wonderful, Dr’s.Fast forward to my experience at Accent on Vision. I can’t say enough nice things about Dr. Pulis and her staff. As soon as I walked in the door I was greeted with a smile (behind a mask) and proceeded to have all the preliminary test done by one her technicians. I was immediately made to feel comfortable. The whole experience was nothing but pleasant, Dr. Pulis is very thorough in explaining her findings, and making sure to ask if I had any questions during the visit. She found something that needs extra attention and one of the gals at the front desk called to make an appointment for me. It’s obvious that she enjoys her job, as she was just as nice to the person on the other end of the line as she was to me.The Covid precautions are appreciated and the $39 Optomap retinal scan is something that all my previous Dr’s have required, so thats a non-issue for me.I also want to share this: Dr. Ashely Pulis was named as one of Top Three Optometrist by Albuquerque Journal Reader’s Choice! (Aug 2021).

Je
Review №37

Great first experience! Switched because of some questionable recommendations from a previous eye doctor. Highly recommend!

Er
Review №38

I have been a patient for a number of years. I am continually impressed by how friendly, organized and efficient the staff is. The eyewear selection is great. Lots of different looks and price ranges. Its always a pleasant visit at Accent on Vision.

Sh
Review №39

My daughter and I have been going here for years! The staff is very warm and friendly!! And the Dr. is awesome!! When my Mom moved here she went on my recommendation and really likes them too!!Highly recommend!

Sh
Review №40

The staff were very professional and courteous. They made me feel welcome and cared about my questions and concerns regarding my vision.

Ry
Review №41

Great experience at Accent on Vision. The staff was super friendly and went above and beyond to answer all my questions and get me into the right glasses. They have some really cool technology and a great selection of frames. This is the only place my family and I will go now.

Re
Review №42

Always very professional and kind. They keep you comfortable and informed before they move onto the next test or machine. They walk you through why they’re doing something and are always open for questions concerning the changes in vision. They also never rush you out the door, they actually converse outside of vision questions which makes it nice because they’re people too. They are very informed about which vision impairments are considered medically necessary, meaning your insurance covers almost all costs. They saved me a lot of money after my first visit many years ago when they informed me I was legally blind and my insurance would cover a whole lot more of my personal costs. In conclusion, I’ve never had a problem with them so why not give them a try.

Je
Review №43

Great personal service. All the employees are super friendly!

Jo
Review №44

My experience at Accent on Vision was very satisfying. The staff were all pleasant and the doctor very thorough. I definitely would recommend this office.

Wi
Review №45

Im very please Dr goes into detail and explains everything thoroughly

Mi
Review №46

My experience with Accent on Vision - Albuquerque has been exceptional from the exam to getting new frames and prescriptions. I would recommend them to anyone wanting the best care and products for their eyes.

ka
Review №47

I had a nosepiece that had broken off of my eyeglasses. I called the office asking if they would be able to repair this if I left the glasses at the office. They said I could come to the office within the hour and have the issue attended to the same day. When I arrived, staff met me at the car, collected the eyeglasses and returned less than 10 minutes later with both nosepieces replaced as well as checking to see that the glasses fit properly. Could not have asked for better, prompter or more congenial service. Thank you.

Ch
Review №48

I have been coming here for years. The whole office is very professional and friendly. Dr. Pulis explains everything and makes sure you are seeing the best you can. Highly recommend Accent on Vision.

Ma
Review №49

Staff very customer friendly..felt very comfortable 😌 ☺ all staff from the time I walk thur the door...time with the assistant whom took care ❤ of me and the doctor whom seen me ..Such a great experience there Thank you staff for your great service 😀Thanks

St
Review №50

From the phone call to the office visit, everything was very pleasant. The office staff was extremely polite, and the exam was a comfortable experience for my 10 year old girl who isnt a big fan of any type of doctors visit. They explained everything to us in detail, including the scan that they do and that some insurances dont cover it (ours didnt, so it was nice to know that well in advance). Pretty good selection of frames and the time for the glasses to be completed was appropriate. Office was clean and comfortable and all of the staff were adhering to the covid safe practices. Will definitely return if needed in the future.

Je
Review №51

If I could give 0 stars I definitely would! My insurance recently changed, forcing me to find a new optometrist. An hour prior to my appointment, I received forms that needed to be signed via email. At which point, a $40 retinal scan is explained. I didnt understand this vs an eye dilation. When I arrived at my appointment I asked for clarification on the differences. Eye dilation which is covered by insurance is not offered at this location because staff feels unsafe with patient contact. As a medical professional, I am required to have patient contact. How can an optometrist refuse to touch my eye to place drops??? What a shame that an eye specialist is too scared to get too close to a patient, that has no symptoms, wears a mask, and has a screening prior to going into the office. I considered paying the $40 until I was advised by the tech that an eye dilation gives more detail than a retinal scan. If something is seen on the retinal scan than an eye dilation could take place. What sense does this make??? I will take my business to a professional optometrist that actually gives a damn about patient care and eye health! At the time, I scheduled the appointment I should have been advised the optometrist and staff feared patient contact; at that point I would have scheduled with a professional elsewhere. The fact that an optometrist does not want to come into contact with a patients eye is ridiculous. Can you imagine a professional in any other specialty office refuse to touch a patient!!!

Ta
Review №52

Very thorough with the exam and how they explain everything. They take great care to meet all your needs when looking for new frames. 5 star care.

Ch
Review №53

I have been a patient of this office for a few years now. They are always so friendly and helpful. I had a roller blading accident they got me right in to take a look, got me a referral and followed up. Amazing patience care!

Ju
Review №54

Liked that they were still requiring masks to be worn by personnel and clients and still practice wiping everything down after every client. Very professional and friendly.

Sa
Review №55

Such a positive experience every time I go! Everyone is kind, professional and knowledgeable.

An
Review №56

Ive been a satisfied client for years - Dr. Pulis has helped me with a vision emergency, an ongoing excellent standard of care and some great stylish eyeglass frames for personal and professional use. Everyone at the clinic knows what they are doing and if there is a problem, works hard to resolve it.

Ch
Review №57

We have be patients for many years with Accent on Vision. We have enjoyed their business. When an eyeglass emergency has happened, they have been most welcoming to get the issue fix right away. We will continue with our patronage with them.

St
Review №58

I love this office! The Doctor and the staff are amazing, very helpful and friendly. The office is extremely clean and they follow the Covid rules to a T!

Ju
Review №59

I purchased frames with my new prescription. They have a beautiful collection of frames. Summer helped me select the perfect frames for my look. I received my new glasses yesterday, and with Covid precautions, brought the glasses to me in my vehicle and adjusted them for me. So happy with the customer service and concern.

Ta
Review №60

Ive been going here for maybe 10 years now and Ive never had a bad experience. Staff is friendly, they gave me updates on my contacts being on back order when they didnt have to, and they just always show that they care. The office is clean and comfy too! Dr. Pulis is wonderful.

Le
Review №61

Really like the Dr. and the office staff is super friendly! Had a great experience here. Love the machine that can look into your eye without you having to get your eyes dilated...very much worth it! I will definitely keep trusting them with my eye care!

Ra
Review №62

I had an eye appointment yesterday and the staff at this place is very knowledgeable and respectful. During this pandemic times are tough and people are stressed but the staff here was so nice, helpful and professional. The eye doctor was also very very nice and professional, I will continue to do business with accent on vision!Thanks,Joseph Valdez

Je
Review №63

The staff was very nice and friendly. it was my first time here. i really like it and had a good experience!

Mi
Review №64

Awesome! I was very comfortable around the nurse and the doctor

Je
Review №65

This is usually a wonderful place to be a patient for eyecare. After an appointment and dropping payment I asked for an eyeglass adjustment on a pair of glasses that I purchased from this optician.While waiting, I was trying on glasses and the only patient there. I was rushed from behind by a running staff member who was abruptly disciplining me about putting glasses in a rack to be sanitized. She was loud and unforgiving. Not at all like other staff members there. Not sure why I was treated that way being the only person in the store and preparing for purchase of a new glasses in a months time. There was no need to run at me like that. And I mean literally ran at me! I let the glasses adjuster know what it happened to me in her absence and it seemed like perhaps this was a manager because she became very contrite and affirming of my concern but escorted me out. I’m not used to being treated like this when I am a good customer. Humiliation is not right. She could use training in customer service she was pretty mean. Denise the doctor and the adjuster of the glasses were all wonderful. I don’t know what’s up with the nasty one.

Gr
Review №66

Very nice, helpful, and knowledgeable. Answered my questions

Lo
Review №67

Ill be going back. They except eyemed and there isnt to many here in Albuquerque. Super fast and precise as well. Highly recommended

Le
Review №68

I have been going to Accent on Vision for many years. I like Dr. Poulis - as she is very down to earth and knowledgable. The various staff members are nice and seem to be very efficient.

An
Review №69

Wonderful staff! very caring, knowledgeable and patient.

An
Review №70

So first, dealing with any type of eye issues always brings a certain level of anxiety.With that out of the way, my appointment at Accent on Vision to have my eyes rechecked went extremely well. Following strict COVID guidelines from the beginning of the appointment to the end, the transparency of how they maintain sanitized office spaces is amazing.The thoroughness of the initial exam before Dr. Pulis conducted the actual eye exam was very well appreciated. They listened to my as they asked questions. That spoke volumes on how customer service should be.When Dr. Pulis took over, she was very jovial and made the visit even more pleasant providing information on what was going with my new vision needs. Even at the end of the exam, she gave positive information on what my new prescription would be like.Does the fun stop here? The customer service continued even after the visit was completed. The office manager was manning the front desk due to ongoing OJT with all the employees in the office. She was able to provide quick follow-up instructions and giving options to have the new prescription sent to me digitally with a hard copy. She went on to notice my glasses were visible loose. They offered to make a quick adjustment and replace the small screws.After the great service they had provided, this was really not a surprise!All in all, I recommend anyone needed eye exams to use Accent on vision for their eye exam needs

Da
Review №71

Staff were professional and kind. Appointment was fast and everything was explained in detail. Would recommend this location to anyone.

Va
Review №72

A shout out to all staff here, getting me in same day, easing my anxiety, they went above and beyond my expectations !

Sy
Review №73

I had an amazing experience, and due to COVID they only allowed one person at a time after a temperature check with an appointment. I felt very safe. They also have a great collection of frames. Everyone was very professional, helpful and friendly.

M.
Review №74

Excellent service. Thorough exam. All my questions answered.

We
Review №75

Friendly staff, great customer service, and explanation of all options. Good infection control practices followed for Covid-19. New glasses and frames were perfect with lots of sections available. Definitely recommend.

Ch
Review №76

I had a great first visit with Accent on Vision. The staff were attentive, professional, thorough, and efficient.

Cl
Review №77

I have been going here since I was a kid, and I keep going back, even after moving to Santa Fe because they are that good!

Da
Review №78

Very nice reception! Super safe super clean! Great deals!

Aa
Review №79

Very friendly staff. The service is always amazing. The staff does a great job making sure you have everything in order before you leave

Cy
Review №80

I am retired and my husband and I travel full time now in our Motorcoach. I had cataract surgery and a retina tear while in another state in January. I needed a follow up visit but was in New Mexico at the time. Dr. Pulis’ staff worked around my schedule to get me in to see her. She was so professional, answered all my questions, and reassured me of the health of my eyes after the recent trauma and surgery. Her staff was so kind and helpful, professional and well trained. I will definitely be going back when we are in New Mexico again.

Fa
Review №81

I have had nothing but a great experience with the staff and the Dr. I am new to the office and they where very kind, timely for my appointment (which never happens) and efficient. Definitely will be repeat customers

Sa
Review №82

Had a great experience at this office! Doctor and staff were professional and answered all my questions.

Le
Review №83

Thank You for turning my HUGE disappointment into something good, Im happy & satisfied. Every person I encountered at this office were extremely friendly, its rare to find that these days.My hope for our future customer relationship, well have a better experience, again, thank you & God Bless...

Le
Review №84

Dr. Pulis and her staff are amazing. I had an emergency during Covid and they saw me immediately and sent me directly to a Retinal Surgeon. I appreciate their time and commitment immensely. Best Dr. ever!!

As
Review №85

I had THE BEST EXPERIENCE! These people really care about the safety of their patients! Very clean office and excellent staff! Will always go back and and I highly recommend everyone see them for your needs!

Br
Review №86

Accent on Vision is top notch! Wonderful customer service and thorough care from start to finish!

bo
Review №87

My wife and I recently went to Accent on Vision to purchase glasses. We are fully aware and appreciate safety and social distancing during this pandemic; however, the safety practices at Accent on Vision are extreme. After clearing us via their health screening, they STILL wouldn’t allow us to enter together—- even though there was no one else there. Our experience was awkward and uncomfortable. We subsequently went to another place of business, we were properly screened, treated with respect, and we spent a substantial amount on new glasses. Thank you, Accent on Vision. We now know where to shop for glasses!

Ca
Review №88

Great customer service from exam to fitting!! Love the selection and staff!! Thanks!!!

Ro
Review №89

I received professional, kind, and courteous service. I was given clear expectations on the exam and my options for contact lenses. I had questions on billing and received a good explanation. Its a little expensive, but everyone is super nice and there is never much of a wait. I like coming here so its worth it.

Ti
Review №90

Always a wonderful experience with accent on vision!

Cr
Review №91

Cant praise my experience at this years exam enough. I have always been impressed by the efficient, friendly staff, but this year, they went above and beyond. We came on the wrong day for our appointment.That was completely my mistake. Not only were they kind to me and not judgmental that I had made a mistake, but the made time for us to have our appointments since we were already there. All smiles and helpfulness. We got home (15 minutes away) less than an hour after I thought our appointment was supposed to start. Hassle-free, wonderful experience. Also, zero pressure for things (exams, glasses, etc.) that we didnt need.

Ri
Review №92

Great staff good selection of class at reasonable price

Ma
Review №93

They took good care of me.

Me
Review №94

Very friendly customer service. My son broke his Oakley Frames and they got us in the same day with product in stock no waiting and took care of us.

Co
Review №95

I have been coming here for the last three years or so. Everyone is so nice and professional. At the East side location they always have drinks for the customers which is really nice! I have been going to the west side location for the last two years and the best part is they get you in right away.. even the doctor comes in right away which makes you feel like your time is just as important as theirs. I highly recommend coming here. They have lots of options and are always open to answering any questions!

Sp
Review №96

Their office is very nice, and everyone is super respectful and helpful. They have modern tools that make eye exams very quick, easy and painless. Even signing in was done on a tablet, so it was very nice and easy. Highly recommend!

La
Review №97

Love their fast, clean, and friendly service

An
Review №98

Excellent and courteous service!

Ch
Review №99

This is one of the most efficiently run offices I have ever been in. I wish the whole medical industry would take some notes. There was no waiting at all. I was in a couple of different exam rooms and had seamless interaction with several folks; in & out very quick. Exactly 7 business days later I had my custom Oakley sports glasses. Thank you all!

Ca
Review №100

These folks are fantastic! So happy to have found them!

Information
41 Photos
100 Comments
4.3 Rating
  • Address:9131 High Assets Way NW, Albuquerque, NM 87120, United States
  • Site:http://www.accentonvisionabq.com/
  • Phone:+1 505-898-4884
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–4:30pm
  • Friday:8am–5pm
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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