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I Song Orthodontics Dr. Immi Song
1301 Solano Ave STE 101, Albany, CA 94706, United States
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Ol
Review №1

At the ripe old age of 63, I decided to get orthodontic treatment to straighten my teeth. Despite my age and having overcrowded teeth most of my adult life, I responded very well to Dr. Songs treatment program with Invisalign. Throughout my visits she was patient, supportive, and encouraging. And the staff is always helpful and friendly. I completed my treatment in a year & a half, and the end result was dramatic. This is the best investment I made for myself. I highly recommend Dr. Song to anyone who is considering orthodontic treatment, especially older adults like me who may think orthodontics is only for children and teens.

Da
Review №2

I searched for weeks for the best person to do my Invisalign with and I’m so glad I found Dr. Song. She’s kind, highly knowledgeable and skilled, and is fair and transparent about cost.

Fr
Review №3

Dr. Song and her team have been incredible with both of my children. My daughter’s teeth needed a lot of attention and Dr. Song carried out a thoughtful and efficient plan.

Le
Review №4

Dr Song convincly dispenses the Kool-Aid, making it easy to get swept up and not ask any questions. If you do ask questions that in any way challenge her recommendations your point of view as a patient will be discarded. After years of standard check-ins and consultations leading up to having braces placed on my child all signs pointed to very straightforward treatment. Wouldnt you know that as soon as we paid her the deposit the treatment then evolved into something much more involved, including removal of a healthy tooth! We got a second opinion from a well-respected orthodontist who studied the x-rays and suggested another approach that would be just as effective and not involve the removal of a healthy tooth. We did our best to discuss this treatment with Dr. Song but we were basically told it was her way or the highway. So we took the highway and boy are we thankful we did! Treatment with another orthodontist has been wonderful - no tooth removal required to get the outcome desired at a lesser price. My advice to you is that if at any point you are advised to do something by Dr. Song that doesnt sit well with you listen to that instinct and dont be intimidated to speak up or go elsewhere. The swanky office, gimmicky kids games, clothing swag and evening hours etc. make it a seductive place to settle in for treatment but W A T C H O U T !

El
Review №5

Edit: its been a few months, and I have not had a problem with this again. Treatment is moving faster than I expected, and I can really say that I recommend Dr. Song! The staff are incredibly friendly, and I havent had a bad experience recently!Outdated Review: The staff is friendly, but every time I visit Im usually waiting 10-20 minutes until Im actually let in. I dont know if this is because of COVID, but they always seem to be backed up, even at 8:30 in the morning. Ive also had my carriee break three separate times, where each time Ive had to come back in and spend 20+ minutes in the office, and 20 minutes waiting outside. Again, the people seem to be really nice, but the consistency that you want to see in an orthodontist doesnt seem to be there.

As
Review №6

Not only is Dr. Song amazing at what she does, but she genuinely cares about her patients. She goes above and beyond to ensure patients are receiving the best care possible. We need more practitioners like Dr. Song!

Ru
Review №7

The office is attractive and comfortable. The staff is welcoming and wonderful! Tara explained things clearly and concisely. Dr. Song really cares about my kid, and she loves dogs too. This goes a long way in my book!

Ma
Review №8

First of all, I would like to thank Dr.Immi Song for fixing my sons smile. Since the first time we started his treatment she has always been very professional and informative. Tara, Natalie and the rest of the staff are always very kind and courteous. They always make us feel at home. The office is always very clean and neat. I highly recommend Dr. Song and staff for all of your orthodontist needs.

Gw
Review №9

Very nice people who always are super nice and who always know ur name when u walk in. I would reccomend it to anyone. And

YI
Review №10

We took our 11-year-old daughter to see Dr. Song. Dr. Song recommended to delay treatment until she is about 15 years old when all her permanent teeth come in. She offers to monitor her growth closely every 6 months for free. We are so impressed by her detailed diagnostics and her experience as well as her generous offer. Compared to the other orthodontic doctor who did the first phase treatment on my daughter, Dr. Song is not greedy for money, she doesnt want my daughter to wear braces longer period of time than needed.

Ko
Review №11

I love I Song Orthodontics! From the day 1, they explained the cost and process very clearly, and I am very happy about the results! Dr. Song and all staff members are welcoming, experienced and thorough. This is a truly well ran organization!

Al
Review №12

All the staff, Tara, Janice, Natalie, and Dr. Song are very nice! The front desk is always very helpful. I had a last minute change of appointment, but Tara helped to continue scheduling the next day early in the morning to accommodate my travel schedule. Great help! The place is always very clean and neat, strongly recommend this place.

De
Review №13

Very thorough & friendly place! Staff knows how to work the kids. Customer service at its best!

Ro
Review №14

I have used Dr. Song for my children. She and her team are very cutting edge in both treatment and equipment. The results are excellent! The pricing is also very competitive especially for the services I received. Her and her staff are welcoming and wonderful, would not go anywhere else.

st
Review №15

For information junkies like myself, Dr. Song and her staff are fantastic at keeping me informed about what the process is for my daughter. I really like how open and responsive everyone is at our appointments. Couldnt be any better!

Ta
Review №16

I could not have been more satisfied with the quality of work and professionalism of Dr I Song and her staff.The pricing for my invisalign was typical of every reputable Orthodontics office that I checked, and were less expensive than traditional braces. They also allowed me to make payments with no interest. Dr I Song is truly talented as she was able to move an oddly shaped, yet usable wisdom tooth forward so that I didnt need an tooth implant...therefore saving me at least $2500. None of the other Orthodontists that examined me offered to try moving the tooth. Im almost done, and the results are amazing. I can smile with great confidence.

Ta
Review №17

My daughter loves her new braces, as well as the staff! We both felt comfortable and were actually excited about her appointment the day her braces were actually placed on her teeth.

Re
Review №18

Dr. Song and her amazing staff are wonderful. The office is very friendly and professional. Ive never been in a more pleasant and professionally run dental office. From the first visit to the last every procedure was carefully explained, treatment options, costs etc. were discussed fully. They are the best!

Ta
Review №19

Amazing service. The staff is efficient, friendly, and very professional. Love the office. Great location! No wait time and we’re very happy we found this office.

Ar
Review №20

Me and my family LOVE Dr. Song! After visiting several other practices, I had stopped by her office for a braces consultation for my kid and have never looked anywhere else since. The office is very friendly and professional, the Dr. herself was accommodating and very nice to speak with. The braces treatment, from beginning to end, was perfect. My next youngest child is definitely going to her.

Mr
Review №21

I absolutely love that our family chose Dr. Song and her mighty crew with I Song Orthodontics for our daughters orthodontic needs! For every visit we are treated like royalty and are made to feel like the most important people there. Customer service is definitely a priority. Not to mention that the team did wonders with our daughters teeth in a mere seven months. I definitely recommend I Song Orthodontics wholeheartedly!

Mi
Review №22

I have been to A LOT of orthodontics and I didn’t agree with the recommended treatment plan. I always felt that other offices were pushy and looking to come up quick. But not Dr. Song, she was nice and thorough with the treatment plan. And Tara is amazing and very patient, because I asked a million questions with regards to insurance. I can’t wait to see the results!!

Ma
Review №23

Our son is very anxious and had worked himself up about braces. Dr. Song and her staff read his energy well during our visit and made him feel comfortable. As a partient of a warrior, I was relieved to see she is both patient and outcome focused. The staff were super responsive and friendly, so no complaints!

Ma
Review №24

Everyone--sll three people I interacted with, including Ms. Song- was very pleasant and professional.

He
Review №25

They did really good at putting my braces on. Even though it was annoying trying to eat, it usually is on the first day. I would still strongly recommend I song.

Te
Review №26

I had braces in high school and never wanted to go through that ordeal again. Im retired and over the years my teeth moved a lot. I asked my oral hygienist, who knows the work of all the good orthodontists in the area, to recommend someone. She said Dr. Song was the best.Dental offices make me anxious and I felt reassured by Dr. Song and her friendly and well trained staff. I got Invisaline braces, which were much better than what I had before. On 1/31/18 all my attachments were removed and my teeth look great. I also got a good deal and highly recommend Dr. Song.

Be
Review №27

We came in for a (no-cost) evaluation. The whole experience, was very efficient, quick, and competent. We havent yet done any treatment so I cant attest to the quality, but I felt confident that we would experience state-of-the-art and thoughtful care from Dr. Song.

Da
Review №28

My daughter loves her new braces, as well as the staff! We both felt comfortable and were actually excited about her appointment the day her braces were actually placed on her teeth. Therefore, since my child is happy with her new walk down this path of having braces, we are estatic!

Jo
Review №29

I had a horrible experience with my orthodontist many years ago in high school. It made me hesitate to get braces again although I know I needed them. My dental office referred me to Dr. Song because her work is of the highest quality and they know I have some anxiety about dental work. She was very supportive, used a mirror to gently point out problem areas during my examination and reviewed my x-rays with me. She explained her plan of how to proceed and why they will have the best results. I agree with her analysis and now I can proceed with confidence and will continue to get support during the process.

Bi
Review №30

Got invisalign work done here over the course of 2 years and am extremely satisfied with the work! Dr Song and the entire staff are solid professionals and people. Very accommodating for time and make sure the the quality of their work is up to their standards. Would recommend to a friend!

As
Review №31

This is the friendliest and most thorough dental or ortho office I have visited. Outstanding staff and Dr. Song is so informative and patient. Plus she does amazing work! If you’re looking for a doctor who takes great pride in her work and an atmosphere that’s friendly and welcoming, then check out this office.

Ch
Review №32

Nice, clean office. The consultation isn’t a real consultation until you pay $430 for your X-rays. Then you get the real consultation.

Ma
Review №33

Dr. Song took care of my 16yo son’s teeth and urged him on. He’s almost done! I never would have thought he would need the care that braces take. I took a step back and he made a working alliance with her. I really appreciate her care and work and the office staff and assistants are great, too. P.S. I’m starting out with her for much needed braces.

Is
Review №34

This office is the best! Our kids love to come here. Everyone is super nice and professional!

Ja
Review №35

Great location, easy street parking. Clean and beautiful office with polite and friendly Office admins. Took my girlfriend to get her Invisalign done so I cannot comment on the orthodontics.

Ma
Review №36

This is a first class orthodontics operation. Although there is only one orthodontist, Immi Song, she runs a tight, but super child friendly ship. Her staff are excellently trained and very kind to young kids who need braces or any type of work. There are also adult patients who come here, so no matter what age you are, you can get treated here. Of course its expensive, all orthodontics are expensive. Its worth it.

Ad
Review №37

This is our second child to experience ortho with I Song and we are extremely satisfied. Everything about the visit was above our expectations, from the reception, to the exam, to the meeting with Dr. Song, to the explanation of treatment. Professional, friendly, organized, warm- the best!

El
Review №38

I just completed wearing Invisalign for the last year and I got to work with the amazinn Dr. Song and all of the wonderful gals here!I HIGHLY recommend going here for all your teeth needs, they are so sweet, attentive, and accomdating. They worked with my crazy schedule and made it so easy to go to them! Im so lucky and thankful to finally have the perfect smile due to all their care and work.THANK YOU ALLL SOOOOO MUCH!!! 💜💜

Ca
Review №39

I have doing the Invisalign treatment with Dr. Song and her team for the last year and a half and I have been so happy with all aspects of the experience. Dr. Song is a very experienced orthodontist and the staff from upfront in the office area to the back where everything happens has been amazing. I recommend her highly for Invisalign. It wasnt as hard as I thought it would be and a large part of that was how easy it was to work with her and her staff. My teeth look beautiful and Im smiling wider than ever!

El
Review №40

Doctor Songs team is full of really great people first and foremost! They are welcoming and friendly every visit and also did a terrific job on my Orthodontics. The office sees a lot of kids come through, but I came in as a young professional. Dr Song showed some concern for my health before the aesthetics by having me see a periodontist before moving forward with the orthodontics. I visited a high volume place in the city next to my old work and felt like a number in line that got a weird answer to straightening my teeth. Dr Song shot that idea down because who takes out one tooth when I have symmetric teeth that arent funny looking?!?! Thanks Doc and Team

fb
Review №41

Great ! Dr. Song is very gentle and her price is the most reasonable in the bay area, the location is close to where I am. Highly recommended.

Ka
Review №42

Dr. Songs office is a great place. They are kind, gracious and very big on patient satisfaction. This place is a prime example of how you should care for your patients.

Ko
Review №43

For information junkies like myself, Dr. Song and her staff are fantastic at keeping me informed about what the process is for my daughter. I really like how open and responsive everyone is at our appointments. Couldnt be any better!

Sh
Review №44

Dr. Song and her staff did a fantastic job, and always made me feel welcome and well taken care of. Theyre outstanding!

El
Review №45

Dr. Song is a masterful orthodonist who is wonderfully attentive to her patients needs and concerns. Dr. Songs staff are warm, welcoming, well-trained, and always professional.

Ma
Review №46

Had a great experience here. I came in with for my invisalign treatments and Dr. song was very friendly and told me everything i needed to know.

Ma
Review №47

Wonderful brace experience for both of our kids. Dr Song and her staff are effective, gentle and kind.

Pa
Review №48

Dr. Song and her team have been very caring and professional staff to work with throughout the entire process

He
Review №49

We loved our experience at I Song Orthodontics. We were really impressed with the staff, and Dr. Songs conservative approach.

Iv
Review №50

Dr. Song is really nice. She is also really helpful.

Je
Review №51

Organized, efficient, pleasant, on time, effective…what more can you ask for!

Ar
Review №52

Professional and courteous consultation.

Ca
Review №53

Beware. Dr. Song is either incompetent or dishonest. Im not sure which, but either option makes her a very bad choice of orthodontist. This is for invisalign braces. She assured me she could fix my bite with invisalign, and wanted me go to my dentist to have a partial tooth in the front of my mouth ground away to provide room to move my teeth. I was uncomfortable with this, since the partial is at the front of my mouth and I didnt want a gap in my teeth at the front of my mouth, but she assured me the invisalign trays would cover up the gap and that she could paint the tray with a tooth color so the gap would not be noticeable. So I had the partial ground away, then she shaved my teeth and then glued gripping bumps on them. But when the invisalign trays were delivered, there was a mere stump instead of a full sized tooth on the tray in the area where the partial was removed. It is very unsightly. First she told me I was overly sensitive to it and it was hardly noticeable (total BS). Then she said shed try to get the company to redo the trays with a larger area where the gap is. But apparently the company could not redo the trays - Im not exactly sure what they told her since shes not been straight with me. Then she fired me as a patient for getting upset. Yes, thats right, fired me when I have a gap where my partial used to be, bumps glued on my teeth, and no invisalign trays. She is refunding my money, but still, Im beyond pissed. This is a nightmare.

Ta
Review №54

First time meeting Dr. Song!!! She truly knows how to do her job right!

Ro
Review №55

I Song Orthodontics is a highly professional office with the most inviting staff!

ma
Review №56

Excellent service very informative and caring doctor.

Kr
Review №57

I would not recommend Dr. Song. My sons braces consistently fall apart.

Information
100 Photos
57 Comments
4.8 Rating
  • Address:1301 Solano Ave STE 101, Albany, CA 94706, United States
  • Site:https://www.isongorthodontics.com/
  • Phone:+1 510-528-2220
Categories
  • Orthodontist
Working hours
  • Monday:9am–1pm
  • Tuesday:8am–2pm
  • Wednesday:Closed
  • Thursday:11am–1pm
  • Friday:9am–12pm
  • Saturday:7:30am–12pm
  • Sunday:9am–12pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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