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Accugen Laboratories Inc
2121 W, Army Trail Rd, Addison, IL 60101, United States
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Comments
Ir
Review №1

Highly professional, provide quality data and detailed reports. Great customer service. They really care about providing excellent services.Accugen is the best microbiology testing lab and we highly recommend it.

Tr
Review №2

They are not well managed and gave our company faulty results, after verifying with another lab nearby.

Ei
Review №3

Pay close attention, they charge unfair prices. The lab director is unpleasant. Would not use again.

ja
Review №4

I have had the privilege of working with the team at ACCUGEN for the past eight years. Regardless of the negative reviews I have read on GOOGLE, rest assured this is the best lab I have ever used. There Quantitative Lab reports are perfect. I use this team for microbial testing and have submitted over 1,000 tests. I have checked there reported results (using the exact same sample) in a blind study, and there was no deviance from the results reported by ACCUGEN.

Jo
Review №5

This lab wasted my companys time and will waste your companys time as well.

Da
Review №6

Knowledgeable and accurate, Ashtar clearly has a deep understanding of his field. Highly recommend.

Pr
Review №7

Bad experience, very bad. My lab report had wrong sample name and mismatching results. Results section was not matching to conclusion portion of report.

To
Review №8

Absolute garbage facilities, not fit to be called a lab, and they fabricate their results.

Jo
Review №9

Unprofessional, slow, and disorganized. Look elsewhere.

Da
Review №10

I work for a large corporation. We contracted work out to this lab and they took forever and cost us way too much money and never even delivered on the results.Save your money, go somewhere else.

Al
Review №11

Small, family owned business, has been accused of producing fraudulent results and falsifying information to their customers.All the reviews are false and seem to be left by the owners/family themselves.Recommend going to Nelson Labs, Intertek, Pace Labs or several others.

Ma
Review №12

Accugen performs routine microbiological testing for our cosmetic and OTC products. They have a very friendly and attentive staff. All reports are sent to us in a timely manner. Very happy with their service and will continue to use them for the foreseeable future.

Ha
Review №13

Awesome lab if youre looking for Micro. Quick turn around. Responsive and knowledgeable staff.

Gu
Review №14

Unprofessional, slow service. Terrible ownership.

Dr
Review №15

I rate very highly of Accugen Laboratories Inc. and its personnel, who performs microbiological testing on our products. Very professional, knowledgeable, friendly and helpful. Their turnaround time exceeded our expectations. Stayed in contact before and after analysis. We will continue to use them for our testing.

Wh
Review №16

Hostile Costumer Service - Unreliable result delivery - unresponsive management.My brother and father went in for their paternity test in May of this year, a result that was pertinent for his application for US Citizenship.While the online results were ready within a few days, the lab failed in providing the official finding by mail. Repetitive phone calls and inquiries were met with hostile behaviors and costumer service representatives that were downright rude and offensive.The failure of this company to provide the official results, and their dishonesty in phone calls has consequently delayed my brothers Citizenship application. Resulting in additional immigration lawyer feels and his Citizenship application timing out with the immigrations office, thus forcing him to restart the process over, incurring additional fees, not to mention the emotional toll this takes on a boy.The lawyer even reached out to the public relations office within the company and nothing has happened..This company is responsible for not only hundreds of dollars in lawyer fees, but also immigration form filing fees, and still has not meet its end of the contract for the $350 charge incurred for the paternity test.I strongly discourage anyone form using this company if your inquiry is time sensitive or if youre not made of money.Outraged- that word doesnt even describe the way our family fees right now .

Jo
Review №17

Terrible service, results took 4 months longer than expected.

Ba
Review №18

Professional testing and reporting, excellent customer service, reasonable turn around time, keep up the great work

Jo
Review №19

Terrible ownership, completely mismanaged.

Ab
Review №20

Nice lab!

Information
3 Photos
20 Comments
2.9 Rating
  • Address:2121 W, Army Trail Rd, Addison, IL 60101, United States
  • Site:http://www.accugenlabs.com/
  • Phone:+1 630-789-8105
Categories
  • Laboratory
  • Cosmetics industry
  • Environmental health service
  • Food manufacturer
  • Textile mill
  • Water testing service
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