My family and I have been coming here for quite a few years and Im super frustrated about it! The receptionists and most of the staff are rude, and carry themselves like theyre better than others but come off miserable! Every time we have an appt we end up waiting for at least a half hr before being taken back and then waiting even longer to be seen. My daughters appt was scheduled for 1:20, we arrived at 1:10, sat in the waiting room until 1:45 and now its 2:15 and we have yet to see the Dr. I really like Dr. Dorsett, hes kind, but well be switching to Barnett Vision!
We are from Washington State visiting family here in South Dakota. Our son broke his glasses accidently, requiring replacement of the fishing line holding the lenses to the frames. We drove into town to Vision Care Associates to see if they could repair them. They promptly helped us, repaired his glasses and sent us in our way, without charge (I was expecting a small fee for the repair)! Thank you for the kind service! We really appreciated it!
Poor service I ordered my daughters glasses over a month ago and they never even put the order in just rediclious! But took the money for it complete nonsense never will go back
I was treated politely and with nothing but courtesy.