Wilmington Proactive Medicine
1410 Commonwealth Dr #100, Wilmington, NC 28403, United States

Review №1

They are closing down and not taking new clients. They would not refer to another provider. Don’t waste your time on his place

Review №2

This practice is a disaster thanks to Cindy. Worst experience w any doctor’s office and I continued to go thinking it was an anomaly. Nope. She is VERY RUDE and inaccurate All. The. Time. Gives you confusing instructions. Asked me what my script should be. Is not clear about visit requirements and then refuses to refill prescriptions until you come in even if you’re out. Do NOT put your health in their hands. Shandly seems great but all the coordination around her via Cindy is miserable. Multiple times told me something would happen and it didn’t. I ultimately asked to communicate via email to ensure the travesty was documented hoping it would get better. But no. I called today hoping for quicker service and was snapped at multiple times. On brand for her. Then she didn’t call in my script like she said she would. How is this OK WPM??? Why I didn’t go elsewhere sooner is a complete and total mystery.

Review №3

Cannot say enough good things about Kathy Mann and the staff at Wilmington Proactive Medicine. The kindness, professionalism, and sincerity of everyone.

Review №4

I have heard rave reviews about Kathy Mann and this practice for years from several different friends of mine, and contacted them last fall on behalf of my daughter. I was treated with professionalism and compassion from my first conversation with Kristina all the way through until my daughters initial appointment with Kathy. Kristina was supportive and kind, and patiently walked me through the necessary steps to establish my daughter as a patient at their practice. I felt like I had a true advocate in her from the start, and then once we met Kathy, I knew we had found the right place. Kathy is genuine in her interest and concern, and asks thorough questions. Shes an amazing listener, is relatable and easy to talk to, and has a natural gift for her job. I feel relieved to have found Wilmington Proactive Medicine, and am grateful to Kristina and Kathy for their ongoing help for my daughter.

Review №5

I am so thankful that Kathy Mann and her colleagues have provided this resource to the community. Its WONDERFUL to have alternative options when you are seeking advice outside of traditional doctors/medicine.

Review №6

Dr. Shanley was so fun and friendly. She made my visit extremely comfortable despite me being nervous. I was in and out of there quickly. Her staff was very kind and efficient. Im looking forward to my next visit. I would absolutely recommend them to any friend or family member.

Review №7

I’m moving back to the area after being gone for a few years and was excited to see this practice as an option. I completed the lengthy paperwork (which I was pleased to see was very thorough), however when I called to follow up, I was met with a condescending, rude medical assistant who falsely claimed to be a nurse at the start of our conversation. She refused to answer my inquiries as to which of my issues they would be unable to treat. When I attempted to gain clarification, she blatantly was dishonest. I was quite turned off by her disrespectful tone and her falsification of her credentials. I was told the manager would call me back; however, that never happened. All I can say about this practice is I consider it a blessing to see this side of them before becoming an established patient. My medical health is far too important to entrust to such a practice. Very disappointing. I would not recommend them to anyone who cares about establishing an honest relationship with a medical provider.

Review №8

Great and caring group of people. Im so happy I can continue to see Katherine Mann. She has been so helpful to me in making sure I stay healthy for about 4 years now! The rest of the staff at Proactive Medicine are really sweet and helpful too. Thanks guys!

Review №9

Love Wilmington Proactive Medicine both Dr. Shanley and her staff. Unlike most doctors offices, if you leave a message or send an email, you actually get a return phone call or email the same day. Its nice to go to a doctor where everyone in the office knows who you are. Dr. Shanley and her staff are the best!

Review №10

I have been very happy with my association Wilmington Proactive Medicine, I chose Dr. Sonja Shanley because she practices Integrative, Whole Body Medicine. She listens to your health issues and does a thorough diagnosis of any health issues. The office staff is excellent, polite and professional. I would recommend this practice to anyone.

Review №11

Kathy Mann is the best there is! Extremely knowledgeable and very compassionate. I am blessed to have her!

Review №12

Used to be a patient there. Went for a second opinion Thought I would see if Dr. Shanley could help address some of my issues But they turned me down and says they do not want me back as a patient her nurse Cindy was extremely rude. No one ever mentioned that if I leave there would be consequences Cindy literally hung up the phone on me.

Review №13

I have been seeing Dr. Shanley for 4 years. I was having a lot of fatigue and mood swings. I was referred to Dr. Shanley for thyroid issues and hormone replacement therapy. Dr. Shanley changed my life! I had energy, felt great, loss weight, and started feeling like my old self. Dr. Shanley took the time to get to know ME and my medical history. I was so impressed and felt so comfortable, I decided to start going to her for all my medical needs. I have referred several people to her and they were just as impressed with her medical knowledge and care!Her PAs, staff, and office manager are just as caring for her patients. They go above and beyond to make sure all patients are treated special. Any time that I have had to change an appointment or call and leave a message for a medical need, someone would call me back the same day. Dr. Shanley and her team have a sense of urgency and their patient care is impeccable! I would highly recommend Wilmington Proactive Therapy to all women and men!!!!

Review №14

I started seeing Dr. Shanley is 2015 and she gave me my life back. She actually treated me instead of just treating a symptom. I have a chronic illness and she goes out of her way to try to find options that will improve my health and my quality of life... she even mentions things that she has heard or read in betwen my visits to discuss with me to see if I may have tried before. I have recommended so many of my friends and famiy to her and they all agree that she is one of the best doctors in Wilmington. I feel like I am valued not only as a patient but as a person. I have gotten to know her staff, nurses, and office manager and every person that works there is as caring as Dr. Shanley is. If I leave a message or email, they respond the same day. I cant imagine going to any other doctor. I just hate it took me so long to find Dr. Shanley.

Review №15

Would not recommend this place to anyoneSpecifically Katherine Mann due to her recommendations and under her care I was admitted to the hospital

Review №16

Great staff who are attentive to patients needs!

Review №17


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3.6 Rating
  • Address:1410 Commonwealth Dr #100, Wilmington, NC 28403, United States
  • Site:http://www.wilmingtonproactivemedicine.com/
  • Phone:+1 910-679-4784
  • Doctor
  • Family practice physician
  • Holistic medicine practitioner
  • Wellness program
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
  • Appointments recommended:Yes
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