Not responding to a person struggling thats in need who has asked for help is dismissive at best and cruel at worst.A while ago, I called one of the therapists in this practice and left a voicemail message. No response. I sent an email message. Still, no response. In my email message, I made it very clear that my mental health situation was serious and asked for help.Without any response at all, my emotions descended further, to a place Id rather they not be.Please be mindful that such disregard could compound someones suffering and increase their reluctance to seek help.It seems to me that it should be a fundamental principle for therapists to respond in some way to someone asking for their help.

I have a amazing therapist named Lindsay and she has really helped me these past 5 months. I have had other therapist but nothing like her she makes me feel safe and comfortable. I totally recommend coming here.

I missed my appointment today. 25 minutes to get to the west side, couldnt find the building, and called repeatedly for 15 minutes and all I could get was a automated voice. My therapist has recently moved to this location. The company listed in my confirmation message says “Therapeutic Paradigm” however the phone number and address matches Wichita Family Counseling. Now I’ll be charged for missing an appointment. I will not be coming back.

I had a great experience here at Wichita Family Counseling. The lobby was very comfortable, and my therapist was prompt. I would highly recommend seeking counseling here!