Professional staff with excellent skills and expertise. Office is a welcoming environment with friendly, knowledgeable staff.Highly confident that I chose the best service to meet my needs.
Haley is a true caring and knowledgeable professional. The office person Diane is a helpful and organized staff person. The office is COVID safe by current standards. I had not seen Haley for a year due to my personal quarantine but she easily recognized me and asked about my family members by name. I was confident about my hearing assessment. Haley reviewed my insurance coverage to assess my coverage and was able to advise me about my current options. I was able to upgrade under my insurance policy. I left feeling everything had been well handled.
Love my hearing aids!! Haley is so nice and knowledgeable. I always feel my issues are heard and adjustments are made. Highly recommend!!
My experience was a positive one. Most, if not all my questions were answered. Thorough explanations were given upon my request. I look forward to working with the audiolgist and staff.
New location for me and new staff. Polite. Competent. Accommodating. The servicing corrected my problems and remind3d me not to delay in scheduling this visit.
Tim is wonderful! Very thorough and knowledgeable. The reception ladies are also very nice. Tim is no longer at the Hearing Lab close to my home but I have no problem driving to wherever he is working. Very happy with their services.
First experience with hearing aides. Store personnel were pleasant and very helpful. Tim took his time explaining and answering my many questions. I would recommend their services.
We have been clients of hearing labs for nearly 10+ years. We have always received excellent service from Tim Finnegan. Tim is extremely courteous, kind and receives us with a smile and always makes time when my husband Denis needs any adjustments.If you need hearing aids you need to go see Tim. I guarantee you will be totally satisfied and you know that you made the right decision. You can tell him Rose Nickles sent you.Thank you
Haley and the staff at this office have provided me with great service for the past 2.5 years. My devices brought me back to life as I can now hear like I did before hearing loss. They are always kind, thoughtful and accommodating. Highly recommend Hearing Lab Wheaton.
Professional guidance and patient service.Very helpful visit and discussion. Thank you.
My Mom lost one of her hearing aids and the hearing lab got a replacement in very quickly at a discounted price.
Haley and every staff member Ive worked with here have been wonderful! They always go above and beyond to make sure my hearing aids are working as they should. Friendly customer service isnt easy to find nowadays and thats what I get everytime I come in. Thanks!
Haley is the best!! My hearing aid broke and she stayed later to fix it for me! Thanks Haley!! There are other hearing labs, but I would not change!
Thank you for caring! I have not warn my hearing aids for a year. I just dont care for these over the ears. I think they just make all things louder. even the stuff I dont want to hear. A lot of money for nothing.Thanks again for asking. Tim
I lost one of my prior hearing aids (Siemens) and then met Haley.The Siemens units were up to date for the time I bought them, about 10 years ago. I had no idea that the Hearing Lab with the new technology could be a real improvement. I remain shocked to this day!My hearing, without aids is very compromised.With the Nu Ear aids, my hearing is almost 100% .Haley was very patient- oriented , and I recommend the Hearing Lab and Haley without qualification.
Haley and her staff are wonderful! Ive had my hearing aids for over 2 years now, and, if it wasnt for Haley, Id probably still be debating my need for them. ( my tests showed a significant hearing loss...I was in denial!) The maintenance service, thorough examinations, technical questions, and outstanding administration assistants will keep me coming back. I highly recommend them!
We have been going to Tim about 4 years when he was in Oakbrook, IL. We continued to go there and were very unhappy. We decided to follow him to the Wheaton location because he is so thorough and such a pleasant person to talk to. Hes totally interested in the workability of the hearing aids. Thank God you hired him and you can tell he loves his job. We appreciate you Tim.
Have enjoyed working with both Haley and Erin. Very helpful and always courteous. The hearing test was the best yet and showed me the level of my hearing deficiency. Hearing aid is very comfortable and easy to use. Ive had no trouble getting used to it and easily wear it all day.
Working with Harley has been great. She has made me comfortable about hearing aids. I am fairly new to the Hearing Lab and my hearing aids. Still getting used to them. But up to this point its been good.
I have been had the priviledge of getting to know Haley, and to be taken care by her, for many years. She is always concerned, and very helpful with any thing I need, whenever I am in for follow-up checks on my hearing device. Haley is professional, and is very knowledgable, but its her warm personality that stands out for me. She makes every experience pleasant, and explains everything you need to know, so you truly understand. And, Erin, is admin. assistant. She is the first person you see. She is personable, and always has a smile on her face, and in her voice. Erin will make you feel welcomed, for sure!!!! They are keepers!!!
Informative! The staff was courteous and helpful!
Have been working with Haley Wright for 2 years now. She is a pleasure to work with. After the first assessment, Haley gave me a year to think about hearing aids, then re-tested me. Since purchasing the hearing aids a little over a year ago, Haley has been great in working with me on their adjustments and use. She is low-pressure and very knowledgeable.
Haley, Alison and Erin do a wonderful job at the Hearing Lab.... They are helpful, knowledgeable, and my newest hearing aides seem to be working wonderfully! I know you would be happy using the Hearing Lab in Wheaton!
Haley and Erin did a great job. It is nice to hear certain sounds again. So for no trouble with the hearing aids. Thank You
I feel as comfortable at the lab as I do at home. Haley is professional and a pleasure to work with to resolve my hearing issues.Erin is a wonderful receptionist
Feeling very comfortable and confidence dealing with Haley Wright. Hearing aids work very good and soooo much better then the ones I had before.
Haley , the audiologist, is awesome. My mother and mother-in-law both were extremely pleased with the way they were treated and the excellent service they received.Glenn Jezuit
I have been a client for more than 5 years and would not go anywhere else for service or new devices. Haley Wright is outstandin!
I extremely satisfied with the ladies at the Hearing Lab in Wheaton. They were helpful, friendly, and very courteious. They went out of their way for me and my wife. I cant say enough about them.
Excellent customer service and experience. Haley Wright is the best !!
Having a hearing loss is no picnic. I finally decided to do something about my problem and had planned to shop around. My first stop was the Hearing Lab at Danada Square East. After meeting with Haley, I felt a rapport and remained. Haley listens, observes, and keeps it real for me. I highly recommend the Hearing Lab at Danada Square East.
Excellent service and staff, Haley is wonderful.
They are wonderful there. Great service. Every time we have interaction with the staff, they are wonderful, thoughtful and provide great service.
Haley truly care about her customers.
Good place to have your hearing check and to buy hearing aids. . .