I usually never post reviews but my service was so awesome and prompt I just had to! I called today and was told a tech could be out as early as this afternoon! They sent Morgan! He was professional, nice and informative! My Ac unit is now working properly for the first time ever it feels like. It didnt take him long to repair it and he kept me informed of his steps the entire time! I can say he went above and beyond! I wish every company had a Morgan no seriously I do! He was like a Chick-fil-A employee for Ac units!😅 Im not sure how much repairs normally run but i feel I received a fair price. I give Morgan 5 stars! Great, prompt, professional service! Thanks again

So I have never used this business before, but if I ever have a need for or give someone a recommendation for HVAC services, I would recommend Kellam Mechanical. I would do so because a company is only as good as its employees. While broken down with a flat tire on I-64 for almost two hours, Morgan one of KMs employees, not only changed my tire (which wasnt easy btw) he noticed my spare was low on air and filled it. He went above and beyond to make sure that I got home safe. I just wanted to say thanks again to Morgan, he represented Kellam Mechanical well.

We had excellent service! John was on time very professional. The work was done quickly. He was very friendly and explained everything he was doing. I will have him back for any electrical work needed and will refer Kellem Mechanical and John H to anyone who needs work done in their home.

Our AC broke on a hot Saturday (of course), but the tech on call (Morgan) made sure he stopped by before the end of the day (although he had two customers ahead of us and could have easily pushed us to the next day, considering it was already late). Super friendly, and quickly figured out the issue but didnt have the necessary part with him. Morgan called us first thing Sunday, arranged to get the part, and installed/repaired at our convenience!During the two days, he communicated the entire time, completed the service completely and expeditiously! The best customer service!

Sean and Jamie came out to my house I just purchased and did an outstanding job cleaning out my 13 year old AC unit and duct and vent system. My family and I are very impressed with their work, they did a thorough job and were professional and courteous. Highly recommend their service for anyone moving into an older home.

Because of such good service I have received with Kellam Mechanicals tech Gerald, I felt the need to write a review. Gerald has serviced my unit 3 times. He has always been knowledgeable, professional, focused and passionate about his job. He volunteers information to help me take better care of my AC/HEAT units. He educated me on how to read and set my thermostat for better air quality. Problem solves any issues that may come up. Being health conscious I am grateful to know my units are indeed being maintained properly. Thank you again Gerald.

Had HVAC problems. Richard came and diagnosed my issue within 30 minutes. Explained my options clearly Vand cost of repair or replacement.I choose replacement.Crew showed up the next morning with my new unit.Valente, Nico, and Trever were very professional and knowledgeable about my new system. Great teamwork between the crew. They explained operation of new system and maintaining the new unit. Install completed by 130pm and all trash and materials removed. Very pleased with the install crew. They did a GREAT JOB!!!

Signed contract to install 3 mini splits to existing systems. Paid $2400 in advance and $2400 final. I have a roof deck that must be protected from damage. Wrote in contract to clean up dropped items( did not charge for dropped items or oil spill, that was cleaned up) and not jumping over my railings, use the buckets and ladders I provide or your own. So important I charged $200 for each time. Caught once jumping over the one already weak railing, more when not watching, I am sure. Only charged for what I saw. $200. Paid $4600 for job. Manager was so mad that refused to look at a previous repair I paid $711.06 until I paid advance. Replaced a fan motor I supplied, but was humming. I said I would gladly pay the $400, again if the second motor was humming also. Or maybe it was installed wrong.

As a relatively private person I tend not to leave reviews on public forums such as these, but after my experience with several HVAC companies I feel compelled to inform others about Kellam Mechanical. The ductwork replacement job that I hired the company for was particularly challenging due to the fact that the reason for the replacement was due to a rat infestation. I was straight with the office as well as the techs about the situation and offered to help them if anything was especially disgusting with the removal of my ductwork. 4 different young professionals were sent to my home to include the person who did the estimate, every one of these young men was polite, courteous, respectful, detail oriented, communicative and punctual. My AC works great, and both the office staff as well as the techs displayed a level of professionalism which was not displayed by the companies which I previously had used. I will be using Kellam for all of my HVAC needs from here on out.

Highly Recommend Kellam Mechanical! Richard was great, he was very polite, and professional. He and his team replaced my old HVAC system with a brand new in just one day. The pricing was great, and my new system works like a beauty. I had him come inspect and provide a quotation on Wednesday, and by Friday I had a brand new system proving clean, and cool air throughout my whole house.

They were great! We call you around to try to get dispatch fees and availability and they were the fastest and the dispatch fee was less than other companies. Tim was great! He fixes everything. Our AC unit capacitor went out and a thermostat was no good so he got that all fixed. He gaves a temporary solution for the night so we werent sweating all night. Our house was already 88° and the the next day he came out and made the actual repairs the very next day. It was after 4pm so I did not expect to get someone so quickly. Everything is working great. House is cool my thermostat is new and looks great Im a completely happy with the service. Five stars all around. I highly recommend them.

Annual Maintenance for furnace completed by Sean. He was very professional and explained the steps along the way. Great technician and excellent customer service.

Tim was great. Very professional, quick and responsive. Tim arrived WITHIN 45 minutes of my call. I was blown away; impressed by the quick response to AC issue. I will always call Kellam. They are that good. I also want to thank everyone who work at, with, or for Kellam Mechanical. For the few issues Ive had over the years, your professionalism, respectfulness, and knowledge seem superior on every level. Thank you Tim and Kellam

After several problems with my AC unit it started to leak through my ceiling. I called Kellam and they dispatched a tech almost immediately. Richard was extremely helpful with explaining the problems I was having as well as what could to be done to assure it would be fixed when he left. In the end, I decided it was time to quit patching the unit hoping to get through another year. Again Richard was very helpful in explaining my selections for both the unit as well as installation and financing. All in all a great experience and Im looking forward to a new unit.

Ive been very impressed with Kellam Mechanical for three separate requests in the last year - one for a defective A/C circuit board, and recently for both an air duct cleaning and A/C tuneup. Richard diagnosed the bad board only after a multitude of tests. Jamie and Shawn were at my home for nearly seven hours with the air duct cleaning and A/C tuneup. They removed about 16 registers in my house and methodically cleaned the ducts, to include before/after pictures. On several of them, they repeated the process 2 and sometimes 3 times. They also chemically cleaned the registers themselves and made them look brand new. With the A/C tuneup, even though the A/C unit is not very old, Shawn diagnosed that the A/C capacitor had very low levels, which could cause the motor to blow. He quickly replaced it, and the A/C is running great. Highly recommend to use Kellam Mechanical for your HVAC and air duct services, you wont regret it.

Such an awesome tech! Responded quickly to help get my ac up and running. Was extremely knowledgeable and helpful. Talked to me and explained everything that was wrong. Went above and beyond. Kellam has some of the best people on their staff, from the office to the techs.

Cannot not express my appreciation, the attention to detail provided and level of professionalism for Richard and the Kellam Mechanical Team. Wonderful work, coupled with educational insight throughout the entire process. I would highly recommend Kellam for all residential and commercial work.

Christopher Coffey fixed or/and completed the pipe issue which was not flushing out and his knowledge and professional approach was 100% AWESOME... and right on!!! I am so excited to have my air conditioning back up and going and this is all due to Chris!! So blessed to have him!!

I had Kellam Mechanical come out to estimate replacing a tanked water heater with an tankless water heater. The technician was friendly and very knowledgeable. You could tell he had thorough experience and training. I chose not to use the company solely because of price (and the written estimate did not detail everything that was being done - leaves room for scope creep).

Morgan was helpful, responsive, timely, and explained everything very clearly. He explained all our options, costs, and gave his recommendation. He had our AC repaired and working in less than an hour!!! I highly recommend not only htis company, but asking for Morgan!

John and Tony installed a NEMA 14-50 outlet in my garage. John called and let me know when hed arrive. When John arrived, he introduced me to Tony, who would be helping with the work. Both men were friendly and professional. They got to work straight away. They did a clean quality installation, the outlet worked the first time and cleaned up after themselves.If I need any electrical work done in the future, I will definitely look to Kellam Mechanical.

Morgan B is the best! Got our family back to being comfortable during this summer heat. He was super fast, friendly and professional. The Keegan’s appreciated how quick you got our AC unit fixed. We always recommend Kellam to our friends because of this tech. :)

Richard represented Kellam well! He was professional, courteous, punctual, knowledgeable, and respectful. Thanks for great service

John was very knowledgeable and professional. They relocated 2 outlets and asked us questions that helped us avoid possible problems down the road. Would recommend.

Richard is very pleasant,professional, and helpful...in addition to the regular maintenance, he checked out a strange noise in out fan system and fixed it. Highly recommend!

Richard went above and beyond to get a very old HVAC system running on one of the hottest days of the year. System needs to be replaced, but he wanted our family to be as comfortable as possible for the next couple days until the new system is installed. That is exceptional service.

The crew that installed my new HVAC system was amazing. They were all very personable, worked hard and did an amazing job cleaning up after the job was done. Shout out to LT, John, Nathan and Garrett! I highly recommend this company.

I have been using Kellam Mechanical to install and service my HVAC system for the past 11 years. I am always impressed with the attitude and professionalism of all of their employees. Both inside the office and when thy send someone to service my equipment. I do not hesitate to recommend Kellam Mechanical to my friends and neighbors. They are a first class company!

Richard was friendly and professional. He worked efficiently to complete the needed tasks. He also explained the services he provided and gave suggestions for improvements. Thank you!

We have gone for three weeks without AC in very hot weather and was using another company. Our furnace was basically disassembled with numerous errors being made by the first company in trying to repair. Kellam came in as soon as I contacted them, quickly diagnosed what had to be done, kept in touch with me about the process and when the part was in so I could schedule maintenance. I so appreciated the professionalism of the office staff, the clear communication about what had to be done and our technician, Alan, was very clear in explaining what had to be done to repair. We have cool air again and Kellam has a new client! SO HAPPY with their service, their thoughtfulness and professionalism. The Hathaways, Virginia Beach

Kellam is always super responsive and quick to act. We have used them for several things and they always knock it the park. This past visit included vent and duct work cleaning. Jamie and his team stuck it out and got the job done, even though it was later in the evening. We will always recommend Kellam for HVAC work, as well as Jamie.

Technician named Morgan performed maintenance on my HVAC system this morning. Morgan was polite, informative, and professional in every way. Put his own mat down outside before entering, wore covers over his shoes, had mask on, and provided me technical information about my system. During this maintenance Morgan discovered problem with condensate line, it was clogged. He consulted with me on how he planned to fix it and then executed the repair. Issue was resolved. Well done Morgan!

I contacted Kellam Mechanical at about 1030 at night regarding my A/C not being on. I was referred to their on call tech, Morgan, who quickly got ahold of me. Through one phone call and a couple of short text messages, Morgan had diagnosed my problem and it turned out to be an easy fix for me and saved me money. I was impressed by Morgans knowledge of the system without even being here to diagnose the system as well as being relieved about how easy of a fix it was. I would recommend Kellam Mechanical to anyone needing HVAC work in the future

Shawn with Kellam called and asked if it was okay to come early. That was a great start. Once here, he was highly professional and thorough. He explained what he was doing and what was needed to keep my AC safe and running efficiently. He did an excellent job and I will ask for him on my next heat maintenance.

Morgan, from Kellam Mechanical, is a great technician! He showed up promptly and kept his mask on to make us more comfortable. We called because our AC wasnt blowing cold air. Once he arrived he identified the problem, was able to locate the part in his van, and repair the AC quickly. From him arriving to heading out, about a half hour, we were back to having a cooled down house. I would gladly call him back for any other issues that may arise.

I called Kellam Mechanical for an HVAC service call and their technician was at my door in less than two hours. Mr. Morgan Bayse was the assigned service technician for the job and I must say that I have never met an individual as personable, professional and thorough as he. I will request him by name in future calls if and when necessary. Kellam Mechanical is lucky to have a technician of his caliber as part of the team. GREAT JOB! Than you!!

Four years ago Morgan came to service our AC unit and we needed to replace it. Eventhough we havent seen him for our normal servicing we remembered each other. He again helped troubleshoot our thermostat. He also helped us size up a split unit for our FROG. It was great having a familiar face around for our AC repairs.

We have been with Kellen for a couple of years now. They are absolutely wonderful. The people they send out are always very professional, but also courteous and thoughtful.

Very knowledgeable and helpful young man. Signed up for their US service for heating and ac. They were here last year and it was the same - very professional and courteous.

They are prompt, professional and very knowledgeable.technician had to prove to home office a replacement was necessary, giving me great comfort.

I always felt like I was getting sold something with this group...almost like the techs work on commission. When I recently had an $800 repair done to the A/C that didnt work, then a follow up from a different tech saying it will be another $1,700 repair (maybe $3k)...I decided to call another company for a second opinion. The second opinion turned out to be $150 and they worked to SOLVE THE PROBLEM...not just replace items that were in fine working order. Not sure if its unqualified techs or being sold a bag of goods? Either way, incredibly disappointing.

Very informative, amazing customer service by Allen!!! Will continue to use Kellam for my future maintenance needs if there employees are like Allen!!!

Richard provided excellent service for our recent heating repair. He was very professional, thorough and knowledgeable. Not only was he able to repair our system but it is running better that it ever has. I would highly recommend this company and especially this technician for any service you may need.

Tim Vlahos called before arrival, and arrived on time for our spring tune up. He was courteous and efficient and became our dogs best friend. She laid under his ladder while he was servicing our unit and insisted on accompanying him everywhere he went. He recommended and installed a UV system upgrade on our System installed by Kellam in 2019.

Recently, before we contacted Kellum Mechanical we had used another HVAC company in the area that shall remain nameless. Needless to say that they were in and out of my house 15-30 mins of them arriving that day and whatever they fixed did not work to keeping my house cool at all. A horrible experience.Now, being a 21 year USAF retiree. I look for certain things when I use certain companies or establishments in the area. One of them is professionalism which I am big on.When Morgan B. arrived at my house. I was greeted by him and we even had a quick friendly back and fourth about our football teams. I would call it a little rapport building which is awesome and I definitely enjoyed the banter.Furthermore, Morgan B. stepped up, did his work with full professionalism, respectfulness, and knowledge about my cooling issue in my house. My house is now cool and very comfortable for my family and I.You see, this is why people become repeat customers with companies when you have great employees like Morgan B. out here doing amazing work.And I wish nothing but, the best for him and the Kellum Mechanical business in the future.

Excellent experience. We signed up for an annual maintenance plan; they scheduled the appointment around our busy schedule, showed up on time, and did a thorough and professional job. Technician Smitty was respectful of our health and privacy, and took his time. He found issues with our system, which he thoroughly reviewed with us before fixing. Price was reasonable. Very happy with our decision to work with Kellam Mechanical.

We had our AC units serviced and the original tech was very thorough and knowledgeable, HOWEVER a wire on the primary wasnt reconnected. A subsequent call had to made at 9;00 the same night when temps in house hit 81 degrees. The oncall tech, Morgan Bayse was at our house within 15 minutes, and fixed the unit within 10minutes.

We needed a new valve assembly for our shower and Kellam Mechanical came through. Phillip did an amazing job. He was also for informative and took time to even clean up after he competed the work. Definitely will be looking to going Kellam Mechanical for any other needs.

Had Kellam team install a new HVAC system. Rusty provide four different quotes for us to choose which cost wise was best for us. Once we picked a system, Neal and James installed both systems and they were on time, careful and the most highly competent technicians that I have ever seen. Both were helpful in answering our questions, providing advice, and representing Kellam in the highest manner. We could not be any happier with every aspect of our experience with the Kellam team

They are our go to for basically all the services that they offer. Every single person they have sent has been extremely professional, knowledgeable, and friendly. Highly recommend.

Richard took the time to explain everything to me. He was professional and courteous and would recommend him to anyone.

Richard was very efficient and took his time to make sure cleaning and maintenance was done properly. Five stars to Richard B.Thanks

This company is amazing--after months of dealing with a Brand new HVAC system installed by another company that was unable to provide us with a solution for AC to work. We had over 15 visits and many different techs.... the other company agreed to refund all our $$$ and remove the Carrier system. Kellam came out and resolved the issue in 10 minutes. The owner came out and could not have been more proffessional and understanding. Kellam installed American STandard new system and worked overtime to complete the job in 1 day! I will refer them to everyone I know!!! 20 STARS from the Palmerton family!!! Thank you for excellent and prompt customer service. *******************

I wanted to send a customer service review regarding Mr. Barnes recent visit. He was extremely pleasant and polite from his notification call to his arrival. He was extremely thorough and educational. He was able to troubleshoot the problem and make the necessary adjustments. I feel he went over a beyond. Thank you for sending him out. We appreciate and trust Kellam Mechanical and there employees.

Called Kellam Mechanical bc of a great review from a friend. They did an absolutely fantastic job. Communication was great. On time. Efficient and knew what they were talking about. Was extremely impressed with our technician, Morgan Bayse and hope to have him back in the winter to service our boiler. Great work!

Morgan from Kellam Mechanical saved the day again. No a/c upstairs and in a very short time had it up and running. Thank you again Morgan and Kellam Mechanical for your timely service. And the CSRs were very friendly and professional.

Richard very personable & thorough. Checked all components of AC explained concerns, sent me pictures. Eventhough AC was working but not up to par, may freeze up if weather gets too hot. Suggest I replace it, good proce & helped me set up financing

Tech came late but I got updated phone calls on arrival times, which I appreciate. The service was done well and the area left clean. I feel the price was high for the service rendered but it was within $10 of 2 other estimates. The tech was friendly and offered some helpful tips.

Phillip B. from Kellam Mechanical came to my home to install new equipment and check on a potential water heater leak reported by my security system. Phillip provided what I consider to be the ideal service call experience. He arrived on time, he was courteous, pleasant, professional, knowledgeable and respectful of my home throughout his visit.Phillip began with an examination of the water heater, after which he assured me that there was no leak but only a bit of condensation from an exposed copper pipe which he immediately took care of with insulation. When the equipment installation was complete, Phillip took the time to carefully and patiently demonstrate how to use it as well as explain the options I have for personal adjustments.For anyone who needs plumbing assistance, I would wholeheartedly recommend Phillip B. at Kelllam Mechanical. This fine young man is certainly an asset to his company.

The gentleman technitions name is Tarrence. He was extremely professional. Very honest person. Diagnosis: AC works. Both coilsextremely dirty because of our contruction. Only needs cleaning.He recommeded not even cleaning until the construction is finished. Terrence and his company apparently wrote the book on integrity. Kellam Mechanical is the best. I will never use anyone else. Before I knew about Kellam, I had a terrible experinece with another company called Hybrid Air. Jesse James would have treated me more fairly!

Richard was a very professional and knowledgeable technician. I have used this company twice and during the 1st time Richard was able to diagnose the problems even after another company could not figure out what was wrong with my hvac system. The company has great customer service as well as the technician. I will continue to use Kellum Mechanical and always request the most knowledgeable technician Richard.

They did great work for a reasonable cost. Friendly and knowledgable. Ill definately be using them again!

I actually called two other places before calling Kellam. The other 2 place were not able to give me a same day appointment to get my heat and hot water working. Kellam was able to fit me in same day. Courtney actually said it would be sometime after 7 PM but Morgan called me and said he would be at my house in 5 mins at around 5 PM. Morgan is very professional and knowledgeable. He was able to explain what was going on and what needed to be done. I was very pleased with my experience with Morgan and Kellam overall.

Morgan is a very competent technician, and is very pleasant and cheerful to be around. He will take his time to answer any questions and point out exactly whats wrong.He diagnosed that my blower motor was ready to go up, so he ordered a new one. A few days later the blower quit completely. Unfortunately it took awhile for the new motor to get to Kellan Mechanical. As soon as it came in, Morgan was scheduled to come out and replace the old one. Now we happily have heat once again. Thanks for the great job Morgan.

Replaced the fan motor, the tech was great. I will use Kellan again just because of Linda in the office and Richard in the field

I was waiting for my heating maintenance to occur before I turned the heat on this year. Jamie Swanson just left and my house is now warm and comfortable. Jamie did a great job, he was very personable and professional and gave me a good summary of the state of my unit. He was also nice to my dog and that is important to me !

Everyone at Kellam Mechanical is professional, respectful, and very knowledgeable. This is a company I trust with anything they can provide. Today I had maintenance done on my hvac by Gerald Kearney. He had invaluable advice and knew the best solution for protecting the outside unit without restricting the required airflow. His passion for giving 100% to his clients will save us thousands of dollars in potential repairs. If you need hvac work done, dont hesitate to call Kellam, and ask for Gerald if you can.

Neal is awesome! He is naturally friendly and even more, very knowledgeable. I truly appreciate his knowledge all around which will help my HVAC system in the future. Thank you Kellam.

Reached out to Kellam for a quote on a new system install. They were able to schedule a technician the same day. Morgan B. was the tech assigned. I was contacted twice prior to arrival to make sure I knew when he would arrive. Morgan even asked where I wanted him to park when he arrived. You might think being the last appointment on a Friday would lead to a quick quote and a rushed visit, but not with Morgan. He was very courteous asking permission to look at different things. Also very safe, taking all necessary COVID safety precautions. He was very thorough in sizing up the system and patient addressing all my questions (since Im an engineer that was no small task). He didnt leave until I assured him that he had answered all my questions. Morgan even worked on my quote over the weekend while he was on call to make sure I received the quote as soon as possible. He followed up to make sure all my questions on the quote were addressed. Kellam clearly aims to excel at customer service and Morgan exemplifies it.

I had an incredible experience with Kellam Mechanical. These folks were the only ones to respond this week when our 21 yo HVAC system died on us. Terrance came over and diagnosed our grounded compressor and even showed me the issue. He was completely straight forward and honest. No gimmicks or pitches. We decided on an American Standard system and we could not be more pleased.The install team was on time, professional and clean. They answered all of my questions and left me and my wife feeling confident that not only did we get a fair price and a reliable system, but that we could trust the team at Kellam. They exceeded my expectations and I would highly recommend. Thank you again!

The technician was making a repair at our rental property and the tenant was not receptive to the suggestions of the technician, due to circumstances out of his and our control. He maintained professionalism at all time and we were able to come to a short term repair to satisfy all parties and very much appreciate his patience.

I was worried that there was an issue with a newly installed furnace. Neal A. came (even earlier than estimated), checked it all out, answered all my questions and assured me it was operating properly. I was very pleased with the installation personnel, and especially with their response to my concern.

Morgan is great! He has been servicing our HVAC system for years and knows all its quirks. Always funny and professional!

Kellam Mechanical (service rep. Gage) serviced my heating system today, and installed a automatic cutoff switch on the drain pan at my request. He showed up on time, and called ahead before he came. He did a very nice job, and was very personable and professional.Kellam Mechanical (service rep. Terrence) also repaired my AC unit in August. He immediately determined that my intake vent was to small for the size unit I had. Once he corrected that design problem, the unit now works better than it ever has.I would highly recommend Kellam Mechanical to anyone, and will continue to use them for all my Mechanical service needs.

Richard came on short notice, late on a Friday night. He was professional, friendly, and informative. He reviewed everything he found, successfully fixed everything, and made my wife and I feel completely at ease. He was so thorough, we knew we found the right guy and the right company to take care of us going forward. The peace of mind to have a contract with Kellam Mechanical and the services of Richard and the rest of the team, help make the future great. Thank you Richard for your integrity, professionalism, and friendliness to help make a stressful situation much better! THANK YOU RICHARD!!!!!

John did a great job, was on time, and professional!

Over the weekend my husband called me while I was at work and said our heater went out. The next morning I called Kellam Mechanical at 9, mind you this was a Saturday, around 130 I called to get an update to see their arrival time by 315 they showed, by 5:55pm they made the determination our 95’ system was done! Since I was at work my husband was telling me everything over the phone but he did say Morgan would be more than happy to come back the next day when I’m available to talk but gave me a ballpark range of what it would cost. After seeing several people for quotes that day, Morgan called and said he can come by and showed up right when he said he was going to. I told him the original verbal quote was a bit much for me but would still like to hear what he had to offer, after about 20 minutes Morgan came back and offered me a deal I couldn’t refuse! I was pleased as he said his guys could be there the next day at noon to install the new furnace. Since it was my day off the offer was more appealing since I could be there. The next morning I got a call around 9 from Susan saying if I wanted the guys could be there at 10 vs 12 to install the furnace! I said sure! They showed up right at 10 set up a clean trail way for their traffic and by 12 we had a new furnace. The site was cleaned up and left exactly how it was before the work. I am pleased with this company and the promises they made me. Morgan texted me later that day to see how the furnace and us were doing. :) Great company and affordable price for the furnace for our two bedroom townhome.

Morgan has wonderful work ethic. I request him all the time because I know that the work will be done 110%. He is very reliable and patient. Smart man!

Richard Barnes came out to check on our HVAC system this morning. He was extremely professional, informative, and friendly. Very prompt & considerate during every step of the process. Richard went above and beyond to check for additional issues & ensure that everything was working as it should. I highly recommend Richard Barnes & Kellam Mechanical for any HVAC needs!

Gerald K. is the absolute best! I could tell he really cares about the quality of his work. He explained how things work & what problems to look for in the future. Definitely recommend him for HVAC needs!

Richard was great! Personable, knowledgeable, and extremely helpful.

Morgan is highly skilled and waisted no time in diagnosing issues on both my HVAC system and generator. He he quickly made the repairs and completely explained to me what issues were and the costs associated with getting them repaired.

I was very impressed with the scheduling of my appointment to start. a call to schedule, then a calll from both the tech and an office employee when i didnt answer the first call to confirm it was okay to come by. the day of. Richard Barnes was the technician that came out to do our first seasonal check to be sure the heat was working properly. The timing of the check came at a great time, and Richard was nice, helpful, personable, and completed the check in a timely manner with mask and other health/cleanliness protocols being followed. THANK YOU!

We had a radiator shut off valve water leak that we thought needed replacement. We asked Kellam to send someone for the work. Chris was dispatched and everything was taken care of. Before draining our heating system so the valve could be replaced Chris said “Let me check one thing before we drain the system. The packing nut may have loosened therefore causing the water to bypass the packing.” Long story short – Chris took a wrench and tightened the packing nut – leak stopped. Chris exhibits a high level of professional integrity that actually saved us a bit of money. Any time we have an issue that Kellam can manage for us I’ll request that Chris be sent.Ellis JonesNorfolk, VA

Great customer service and a quick turnaround on fixing our AC when it was 82 degrees out. Cant beat that!

Richard the service tech was knowledgeable and very polite. His customer service was spot on. Kellam is an excellent company with great employees.

Gerald was very knowledgeable of the products and services Kellam Mechanical has to offer. I used this company for my rental properties and my home. Tell Em Kellam !!

Our hvac service technician is Richard. He was very thorough, very professional, pleasant, and very knowledgeable. Thank you for excellent customer service.

Three years ago Kellam installed our brand new top of the line AC system, at around $10K. Despite multiple service calls (10+) it still does not operate properly. The only thing they specialize in is excuses. Every tech had something different to say as to why it does not cool correctly, from old roof (which we promptly replaced) to blocking off an upstairs return (really). After three years I have given up and accepted that they took our money and ran. They have no clue how to fix. However I am still terribly upset as I sit here at 6:30am, at only 80 degrees outside, with an AC that cannot keep up. Current indoor temp is 73, thermostat is set at 70. I have had to use window unit to cool my house every summer since install. Company is a bunch pathetic thieves. I will never use them again, never reccomend them, and never will have anything good to say about this them. Ridiculous.

They figured out what was causing heat lost quickly and expertly. The technicians were very polite and respectful.

Richard Barnes was extremely professional and kind when he came to our home and did the AC repair. He wore a mask and shoe covers, along with laying out his own doormat prior to entering our home. He explained step by step what he was doing and the repair that he made. I recommend Richard and Kellam Mechanical to any and everyone now!

Tell Em Kellam...over the past year Kellam has saved us multiple times...and we are so thankful. Came home from summer vacation to a broken AC unit...messaged them through their website and Kellam had one of their techs at my house first thing! Incredible service, direction and knowledge! Was reminded earlier this week why we are loyal customers...had an issue with our out door gas fire pit...the tech and the owner himself came to my home to investigate and fix the issue!!!!! So impressed how hands on the owners are with their customers! Wowee top notch, 5 star service!!! Thank you Kellam Mechanical!!!!

Richard was great. Friendly and willing to explain everything about the service.

Gas leak. Kellam Mechanical was prompt and immediately came out to service the leak. The technician was very knowledgeable and took all the safety precautions regarding COVID-19. Job well done. If you need service, ask for technician Richard Barnes. He is amazing!

Yes, but not physically. My family is new to the area and we recently purchased a home. We have a dual unit for heating and A/C, but the ground floor heating decided to not work. My wife called it in to be diagnose and fixed. Im not sure how we got to speaking, but Kellams service tech by the name Morgan and I spoke and he seemed to understand we were new to the area (from the west coast) and were not familiar with the heating system as it relates to this red light switch in the garage. Morgan graciously advised us to check it as this is apparently a common boy to I feel dumb occurrence. Over the phone, he advised me of my simple solution, flip the switch back on. SMH. Id like to think he appreciated not having to drive out to us as we cancelled the request. Thank you to Kellam, and thank you to Morgan.

Kellam was professional about how they handled a repair issue with me. There was a miscommunication which they promptly addressed which resulted in me being a happy customer. Will definitely use them again!!

Richard was very professional, personable and knowledgeable! He explained everything to me. I would highly recommended Kellam Mechanical.

Gas Furnace was not pushing heat. Only cold air and shutting off after 2 minutes. House would not maintain temperature. Technician Richard Barnes came out cleaned the burners and Igniter sensor and didnt relize our thermostat programmed on a 5 day cycle and we didnt even know it was we bought the house and just normally adjusted temp up or down never no issues till our temp kept dropping to 67. Anyways he cleaned the items, cleared the programming and we have heat now. Thank you for such fast service.

Just got a maintenance contract with Kellam. They were great, got here not on time but EARLY. I really like that. Did a very thorough job as our system was VERY dirty. Made some good recommendations on ways we can extend the life of our unit. Would recommend them highly.

John from Kellam Mechanical serviced my rental and I was pleased with their response time and how friendly and knowledgeable everyone was. Even the woman who scheduled the appointment helped us to protect the home and my tenant with advice on what to do until the tech arrived. My experience with them was top notch in my book. Would recommend!