user
Unitus Community Credit Union
800 SE 192nd Ave, Vancouver, WA 98683, United States
Appearance
Unitus Community Credit Union

Comments
La
Review №1

We have recently been approved for an auto loan, to buy out our lease, through Unitus. Omar A. helped us through the process, which can be a little tricky. He explained everything in detail and what we needed to do for a smooth process. Omar was professional, courteous and on top of it in a timely matter, all with a sense of humor, which is much needed these days.I would highly recommend Unitus, we have been a member for over 15 years, and if you can,and can be so lucky, ask to work with Omar, you will not be disappointed.

Do
Review №2

I recently moved from Clackamas,OR to Vancouver,WA. My first visit to the Mill Plain location was very welcoming. Dara greeted me with a warm smile and was very efficient to my needs. I have been there a few times now and every time the employees have made me feel welcomed❤ Keep up the good job Mill Plain!

Ch
Review №3

I have been with Unitus for a few years now and recently just got approved for an auto loan. My loan processor Omar C. was beyond professional and helpful throughout the entire process. He answered any questions I had quickly and made the entire process a breeze. Props to him!

Be
Review №4

Since opening my account with Unitus, I have discovered the value in having a financial institution that works for you. No fees for every little thing you do, excellent fraud protection, and stellar customer service. They have done so well that even though I recently moved over halfway across the country, I have kept them as my primary financial institution. I highly recommend.

Ro
Review №5

The building on 192nd has a Great staff, with a great experience every time you enter into the building,I have been banking with them since the early 80s, this was back in the days of Oregon Telco Community Credit Union, I was working in the Early days of the Cable TV industry here in the Portland area,This credit union has always been my go to for all my banking needs.Great service, always greeted with a Hello and a smile.I would recommend Unitus Community Credit Union for all your banking needs.Robert.

Al
Review №6

Left BofA over 10 years ago and never looked back. Friendly people who care for their members. We now have multiple business and personal accounts and couldnt be happier. Location is ideal as well, on the way to and from everything. Only reason for 4 vs. 5 stars is outdated ATM that seems to give us problems every other time we use it and online banking/app could be better but isnt horrible. Given all the other fantastic things about them, I would recommend Unitus to anyone and do!

Ja
Review №7

Worst bank ever! FEE AFTER FEE AFTER FEEFEE FOR PAPER STATEMENTSFEE FOR USING ONLINE SERVICES during a pandemicTHEY CHARGED ME $5.00 FOR PAYING MY BILL ONLINE during a pandemicTheir CSRs are horrible and rude!Its a myth that credit unions are better. They are just as greedy as any other bank. Save your time and money and go someplace else.edit: They lie in the response. LIES!! LIES!! LIES!!

Ke
Review №8

I have been a member for probably 20 years or more and have always had good luck with them. Friendly, helpful, and always available for advice.

Ke
Review №9

I’ve been attempting to reach out for help with my account from the safety of my home. I have provided my information to both the online services as well as the bank representative when I have called. Neither one recognize me no matter how much information I give. I then was told to leave my residence, which my government has said not to do, in order to prove I am in fact myself and need help to access my account. I am not happy with having to risk my sons health as well as my own. The rep said someone would call me back however that did not happen. Very discouraged and disappointed.

Do
Review №10

This is an amazing Credit Union! They are very friendly and easy to work with. They handled all the paperwork needed to transfer our accounts for us and did it efficiently. They listened well to what we needed and how we wanted to set up our new accounts and made everything work out as we wanted. Great rates also.

Da
Review №11

Friendly staff. Extremely helpful and kind. Wonderful atmosphere. They know how to take care of their members

Ry
Review №12

Very nice people and the account services are as expected. Mobile app is subpar though. Other than that I would highly recommend them.

Em
Review №13

My family and I have been with Unitus for MANY years and really enjoy their way of making you feel taken care of, instead of taken advantage of like the big banks do. Their app and website are simple to use (both android & ios), and if your a busy bee like me youll appreciate how quickly you get to a LIVE human on the phone if you ever need to call them! Theyre also SUPER friendly at EVERY branch location - extra extra bonus!!

Ev
Review №14

We left the big banks for Unitus several years ago and have never looked back. This branch is no exception. Courteous and friendly staff. Super easy to set up accounts. Bring your money over here and stay awhile.

Mi
Review №15

Way better than Wells Fargo! Attention Wells Fargo customers a better option is right here move your account and your loans! Great customer service honest local people. Really good selection of ATMs you can use!

Ja
Review №16

Never update website slow serviceRude customer service horrible service in the wonderful wonderful location what a waste

Th
Review №17

Friendly and helpful tellers

ma
Review №18

Love going there everyone there is fantastic!very friendly staff,amazing servicesThank you so much for all your help with my account

Jo
Review №19

Not good. Car loan from dealership. Misscommunicated insurance coverage. Doubled billed insurance at $1,100 for 10 days of coverage!Very impersonal policies. And unempowered staff to address reasonable concerns.Low end money lender hiding under community credit union name.Paid off the loan and the automated loan fee of $1100 rather than deal with this mismanaged financial institution.

Gr
Review №20

Great credit union. Great place to do business.

pe
Review №21

I love everyone at this bank. They are always friendly and helpful.

Lo
Review №22

Great service & friendly staff. Going above and beyond to serve the community.

Vi
Review №23

I love this bank. The best.

Ba
Review №24

Solid communication, perseverance and a commitment to their members is clearly the mantra for this Credit Union!

Sa
Review №25

I love my bank 5 yrs

jo
Review №26

Left Chase a couple years ago to join Unitus and couldnt be happier

Da
Review №27

Omar made coordinating a refinance between the car dealership and the credit union a stress free experience; he went out of his way to prioritize the process in a timely and friendly manner. It is great to know that transactions like these don’t have to be strictly business, they can also have a human element that makes the process both professional and enjoyable, and Omar exemplifies that.

Information
32 Photos
27 Comments
4.4 Rating
  • Address:800 SE 192nd Ave, Vancouver, WA 98683, United States
  • Phone:+1 503-227-5571
Categories
  • Credit union
  • Bank
  • Federal credit union
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Similar organizations