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Smith Dental Care
5400 New Copeland Rd, Tyler, TX 75703, United States
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Ta
Review №1

Smith Dental is amazing! They staff is very aware of my high functioning Anxiety. Even though I’m extremely tense, short with answering & overall a hot mess they go well out of their way to help me get through the appointment. I know I’m a lot to deal with when I get that way, but the staff is just incredible. When I’m there I know it may seem I’m not thankful, but silently I AM. Im thankful for every single person I come in contact with more than I could ever explain.

Ma
Review №2

I’ve been a patient at Smith Dental forever.They’re simply the best around.The staff is always friendly and professional.Dr. Ogletree, and the many ladies that assist her, have always gone above and beyond helping a high anxiety patient (me) feel comfortable.This business is absolutely top notch!

Ma
Review №3

I would recommend Smith Dental to all my friends and family. The staff is very friendly and they do an excellent job!

Ju
Review №4

I have never really had a warm fuzzy when having to go to any dentist. When we moved to Tyler we found this clinic on line and we made appointments. There is such a warm, friendly feeling when you first walk in the door. That was seven years ago and we still feel the same way about the dentists and especially all the staff!! My husband says when he needs a “feel good” moment, he can just come to the dentist!!

Pa
Review №5

Smith Dental Care has always been very considerate of my phobias about dentist. I have more than a few bad experiences with dentist, not only with pain but also with their belittling me and/ or shaming me about the condition of my teeth. It wound up being so bad I could not enter a dentist office without having a panic attack or crying uncontrollably.Smith Dental staff treated me with kid gloves and never made me feel insecure. They offered sedation dentistry which was vital for my peace of mind and my panic/ crying issues. Thank God they are as caring and professional as they are. Im terrified of the thought of going elsewhere for Dental care. I do not live in Tyler... and would drive almost any distance to keep them as my choice for Dental care. Please if anyone else has suffered as I have at the hand of inconsiderate dentist... give Smith Dental Care a chance, you wont regret it.Sincerely, Patricia Elliott

tu
Review №6

Super friendly staff, if they offer chapstick to you during your appointment definitely take advantage. That cherry vanilla flav is godly my dudes

Ka
Review №7

Dr. Joe and Assistant Kim are the BEST! I had jaw surgery 20 years ago leaving me with a unique jaw. I needed upper dentures and had difficulty get a denture to fit properly. Dr. Joe and Kim were understanding and took the time to get a proper fit. Your go to Dentist, the whole staff is great.

Ci
Review №8

The staff at Smith Dental are the best! They are always kind, courteous & caring. I would highly recommend them to anyone needing a dentist!

Te
Review №9

I had to have a wisdom tooth pulled and was really nervous. After seeing their commercial I felt a peace in my heart. I called and got an appt for consultation. I was treated with nothing but respect from the time I walked in the door. I told them my fear and concerns and they were very kind. Needless to say I had my tooth removed with sedation 2 days later. I was amazed as to how smoothly it went, I was in and out in what seems like minutes! Wow, no problem, no pain. Thank you Smith Dental for making me welcome and comfortable!

Pa
Review №10

Very clean and nice place. They do their best to make sure that the experience is as painless as possible. All the staff was very friendly and very welcoming.

Ho
Review №11

Very pleasant and calm atmosphere for a dental practice. There advancement in dental treatments is far superior than other practices I’ve been to. I highly recommend.

Ch
Review №12

Went for something on my teeth. Been a few times. Service was fine. I always paid my bill when finished with service. I did the same the last time i went and obtained a receipt. Got a bill a few days later stating i owed more money. Called and spoke with them a few times and they apologized as it was their mistake. Though it was their mistake, they have reported it to collections and have been damaging my credit and refuse to remove it. Bad business practice if you ask me

Me
Review №13

BEST dental experience Ive ever had!I have a lot of anxiety when going to the dentist. Smith Dental Care made me fell welcomed and valued. Every person was kind, caring, & attentive to my needs. The hygienist was very gentle, yet thorough. The dentist took the time to inform me about the health of my teeth and answered any questions I had. Smith Dental Care staff do their best to make you comfortable & cared for from the moment you walk in the door to the moment you walk out. Im so thankful we found them!

Na
Review №14

I honestly love going to the dentist. Everyone at smith dental treats me like I’m one of their gang. Ive had a lot of work in my life and they are the best dental office I’ve ever been in I can’t say enough about how I love them

Co
Review №15

The entire office is great! They are so kind & caring with the kids & make it a fun experience.

Li
Review №16

It was the most thorough exam that I have ever had done by a dentist office. They actually took the time to show me pictures (not X-rays, actual pictures) of my teeth so that I could see the damage that needed to be addressed. They answered all my questions; and I felt that they evaluated my teeth and their condition on a proactive approach. Looking forward to getting the work done!

Ka
Review №17

Very great care! I was a self pay patient at the time, and Dr. Douglas and staff took extreme care to treat my condition. He even told me that if the treatment plan required a follow up, that they wouldn’t charge me for the additional evaluation, but to make sure that it works and to let them know.

na
Review №18

Very friendly and kind staff. Did a great job pulling my tooth and didn’t have any pain during or after the procedure. Thanks

Bo
Review №19

I had a very good experience here. I was able to get x-rays and 2 extractions in the same vist. I have zero complaints and Ill be happy to go back!

Do
Review №20

Beginning when you walk in the door the staff are friendly and helpful. My experience has been excellent with all of the dental care provided.

Lo
Review №21

What an outstanding dental experience at Smith Dental Care!! Everyone that I interacted with was most pleasant ... the front desk, the xray technician (super awesome), the hygienist, and the dentist! I cant say enough good things about these guys! Thanks for the awesome care!!

K
Review №22

I had the absolute perfect experience from the moment I walked into the doors of Smith Dental. They guided me and helped me understand every detail in my new smile journey. I adore each person I came in contact with. I am in LOVE with my new smile. Thank you Dr. Douglas and Kim for being so amazing!

J
Review №23

Amazing professional staff and always the best dental care in East Texas. Stay safe!

jo
Review №24

The dental offices setting is like walking into a beautiful home. The waiting area has a fire place running on the cold mornings and we have had quite a few this year. The front desk is all smiles and the dentist and assistant are the best and the most professional. I told them not too long ago I sometimes feel like a walking billboard for them because I have told so many people have great they are. Smith Dental will be hard to beat.

be
Review №25

The kindness, expertise and compassion shown to my 87 year old mom was beyond measure. Dr. Smith and Kim explained everything in precise detail speaking directly to her so she understood every detail in the process. Dr. Smith provided us a very relaxed atmosphere; answering all our 500 questions with a genuine smile. Our experience gave us both a renewed spirit in these times of gloom and doom (post COVID). That’s just the beginning! When mom finally got to see the end result, her beautiful smile said it all; we were both in awe at how natural and perfect they looked (btw Kim is an artist)! We want to thank the entire staff at Smith Dental Care for making this a “great” day at the dentist - words seldom spoken together!

Ti
Review №26

Staff is fantastic, and honest. Treatments are reasonably priced. I highly recommend!

Lo
Review №27

My two adult sons have fragile x syndrome, which means they have moderate mental retardation. Going to the dentist requires anesthesia, even for a simple cleaning. Dr Douglas and the whole crew at Smith Dental are amazing, kind, thorough and understanding.And they sedate right at their office. No scary hospital or outpatient setting to death with!If you have a loved one with special needs that requires sedation, make their next appointment at Smith Dental! You will not be disappointed.

Al
Review №28

The office runs like a well oiled machine! Discussed condition of teeth and short and long term plan of care. Dr Ogeltree did a quick, pain free filling. They are the best!

El
Review №29

I’m very pleased with everyone I’ve met at Smith Dental. Dr. Smith and his hygienist were SO understanding and patient. I’m very nervous regarding dental treatments. Dr. Smith is the best dentist ever IMO! I have the highest regard for Smith Dental - they are the best!

Ma
Review №30

Wonderful, friendly, professional staff. Very clean office, my dental hygienist explained everything very thoroughly. I would highly recommend Smith Dental Care!!

Co
Review №31

Such a kind staff and all round great dental visit. I’m apprehensive of going to the dentist and was completely put at ease by Dr. Joe and all his attending staff members. A BIG Thumbs Up to Smith Dental in Tyler.

Ja
Review №32

They were super helpful and understanding about my fear of dentist offices. The got me nitrous and I was calm through my entire cleaning! Thank y’all so much!

Ed
Review №33

No one likes going to the dentist but Smith Dental is definitely a great dental organization. Well managed, nice environment and really caring people. I’m impressed!!

Eu
Review №34

Fair pricing do not try to up sale you. Friendly people very competent.

Je
Review №35

I was unable to make to to my appointment today due to issues involving my car. I have always encouraged my family and friends to go to Smith Dental Care for a wonderful experience. Although I no longer live in the immediate Tyler area, I still return for my yearly visits as their care and compassion certainly make up for the distance traveled. Thank you. Kindly, Jennifer Fontaine

Li
Review №36

Quick, on time and very professional... only staff to get floss to work on my filled front teeth first time!

Da
Review №37

The staff are always extremely polite and professional. They make a less than enjoyable experience tolerable. They’re not bad to look at either.

Pe
Review №38

Dishonest judgemental staff and work atmosphere. Schedulers are not clear or do not tell patients Smith dental is private pay only and prefer not to accept pvt insurance.The spirit of the work place was judgmental of certain people, as if “better than some others”. While it has a home like feeling, Its not a dental office for the “general public”. I would not recommend no person of all socio-economic class to Smith Dental.The Hygienist Kimberly begin cleaning my teeth without offering me options 1st, she notice my discomfort(as he scraped my bear teeth) and then offered other cleaning option which was what I was use to from my dentist office I went to for years until my dentist moved on to practice elsewhere, since last year.I felt uncomfortable during my cleaning, other workers were stoping by to watch, interrupted conversation I had, with the hygienist, that help ease some of my feeling of “ just wanting to hurry up and hygienist be done with my cleaning, so I can leave”, little did I know, I would be confronted with what should have been made aware of when appointment was scheduled by schedule coordinator or when the “chipper” blond haired lady check me in.My experience there made me really be grateful of other above exceptional offices I’m aware of, the schedulers phone reps are honest, clear about services/payments, and when u go inside the office you feel nothing but non judgemental acceptance and respect.I choose Smith Dental out of many and now I wish I had not. Well we live and learn, even before my appointment I ask two well off financial individuals if they new about Smith Dental and they said “ yes and it only took me one time to go and I will never go back”.I over looked their comment, knowing that all experiences are unique at times with respect to my friends. Now I understand why they feel they way they do.

Ji
Review №39

Friendly staff. Great efficiency. Pleasant environment.

De
Review №40

I had a crown break. Smith Dental got me in immediately. Dr. Joe determined that I needed a root canal and sent me to an endodontist. I am so impressed that both dentists got me in immediately and in one day I had the root canal and a temporary crown put in place. Im so impressed with Smith Dental and Dr. Joe Smith.

Sa
Review №41

I was super nervous when I walked in the office but by mid visit, every staff there had made me feel super comfortable with such a warm invite. This will be my home for all of my dental needs moving forward.

An
Review №42

I will not be returning to this place. They were going to charge my husband $1,000 to deep clean his teeth because of tarter build up under the gum line, when he had just had his teeth cleaned elsewhere 1 1/2 years ago. No cavities on the x-rays. He went to a different dentist who showed zero signs of tarter build up under the gum line, but found he had an infected tooth. Why didnt Smith dental see this? They must not care about the patients health, only $$$$. Shame on this company for being dishonest. Zero stars was available.

Au
Review №43

Went in for a 2nd opinion for a pair of dentures that were unsatisfactory to me.I received the best of care, very professional, and informative about what to do next. So disappointed Smith Dental is not in network with United Health Care. Should Be!

Ki
Review №44

The staff was very kind, accommodating, and willing to help you make an informed decision thats best for your situation.

Je
Review №45

I absolutely love Dr. Ogletree and her staff. They are amazing in every way! I have never been to a dental office that treated me the way they do... I’ve been to several in East Texas.

Ka
Review №46

Oh my goodness...this is the BEST dentist office I’ve ever used! They are ALL so wonderful! Dr. Joe is very nice.

Co
Review №47

Polite, friendly and make you feel like they all care about needs!!

Ki
Review №48

This place is BY FAR the BEST . From the time I walked in it was all smiles. Dr. Joe was Amazing he has wonder bedside manners. He walked me through the whole process start to finish very calming and understanding when it comes to his patients being scared. I will never go anywhere else after receiving the care I have from this place. They will do whatever needed to accommodate your fears. The establishment is extremely clean and beautiful. Thank you Dr. JOE and your amazing staff for taking your Job to the next level and actually caring about your patients.

Do
Review №49

Everyone was very friendly and professional. I would highly recommend Smith Dental Care.

Au
Review №50

Ive been a patient at SDC for a couple of years and I really enjoy how efficient and thorough each experience is. The staff is always super friendly and the office runs like a well-oiled machine. I have never had to wait for any length of time and each visit has been very positive. Thankful for this team of people who make dental care painless.

Je
Review №51

I love this place! I have never have anything but helpful, friendly and professional people help me there. The times I have called with an emergency I was got in ASAP and they are super understanding when working with my schedule as a teacher. I do not foresee me finding another dentist - ever!

Ra
Review №52

Taken care of on time and without delays. Friendly staff.

Ja
Review №53

Friendly, professional staff. Very positive experience.

Li
Review №54

Easy to get to and great place for dental care. Recommend it highly!

Ka
Review №55

Everyone at the Office is very warm and friendly.

Ki
Review №56

I love Smith Dental! Everyone is so friendly and makes you feel very comfortable during your visit!

Li
Review №57

Everybody was very nice, I was a little concern that Cynthia who cleaned my teeth said that she was not vaccinated for covid19 and was NOT going to do it. I hope she changes her mind.

Sh
Review №58

Friendly courteous staff care for patients effectively and efficiently.

Le
Review №59

Excellent service, care, efficiency and quality have continued throughout my 16 years with Smith Dental. I take a very conservative approach to my dental care. Dr. Joe is in tune with this! Very well organized processes in making sure my care and visits go smoothly. I appreciate their documentation of my visits so I don’t have to remind them again. They keep their promises and stand behind the quality of their work.

S
Review №60

So happy with this gentle dental practice. Good experiences with Dr Joe and hygienist Hope!

Do
Review №61

This is the best dental experience Ive had in my life! I had a root canal done, I live in Ohio and am here for work, this place was recommended to me. The receptionists were nice and friendly, the dentist is the Bomb.com!! No pain, from beginning to end! Thanks Smith Dental!! I will never forget yall!!!!!

Na
Review №62

We always get excellent care at Smith Dental

CS
Review №63

My prescriptions were forgot to be called in to my pharmacy.

An
Review №64

It is a very nice office,everyone is so very friendly and professional.Thank you.

Ma
Review №65

Everyone there is always very concerned with their patients and very friendly and kind.

Bu
Review №66

I had a wonderful experience at SMITH DENTAL CARE!! Everyone there was very friendly and I was in and out in no time! I highly recommend them.

De
Review №67

Always the best!

Ka
Review №68

Smith Dental is so friendly! They never made me feel bad about my teeth and they took time to make sure I not only understood everything but that I was comfortable. I really feel like they care about me.After my first visit, I didn’t have to tell them my name because they knew who I was and remembered me. They remember details about your family and what’s important to you! Truly love Smith Dental!!

Ra
Review №69

Consistently awesome service!

Sa
Review №70

The entire staff, Connie and Dr. Joe and reception were AMAZING!!!! Truly compassionate and understanding of patients with High Anxiety issues. They were so very patient and caring and calming that I felt at ease. I am so glad to be their newest patient and will continue at Smith Dental for all my needs. Thank you so very much. S. Hare

Ro
Review №71

Very polite people.... They take their time and do a fantastic job.... They make sure that your comfortable... They explain everything they will be doing, or what they are doing... I finally found me a dentist, I’m comfortable with... I will be recommending Smith dental to family and friends....

Ja
Review №72

Smith Dental was able to get us in quite quickly after we had complications with another dentist. They evaluated my son and recommended a specialist. It was a good thing they did as the specialist found some things that needed to be taken care of immediately. They explained everything so that both me and my 15 year old son could understand. We will be going to Smith from now on.

Sh
Review №73

The staff is friendly. I highly recommend.

Er
Review №74

Smith Dentist is the Best Dental that i been too.. came today @ 2:45 for my appointment and told them if i can get out within 30 minutes for my cleaning? The tech said sure no problem. And yes i live before 30 min and she did a great job..

Al
Review №75

Great staff, professional, modern equipment

An
Review №76

The team at Smith Dental Care make each visit personal. The culture, knowledge and experience make Smith Dental Care stand out from all others!

Am
Review №77

This was the best experience Ive ever had I had to have three teeth extracted I was scared because Im nervous about dental work and the pain that comes with it but I literally felt no pain the staff was so caring and so attentive, and literally the best price in town for dental work I would recommend them a million times

He
Review №78

Always have a wonderful experience

Am
Review №79

Everyone in the office is very nice and professional. The staff took the time to answer all of my questions and explained the procedure very thoroughly. They made sure that I was comfortable the entire time. I was very impressed with the quality of service that I received at Smith Dental Care.

br
Review №80

I love smith dental!! They take good care of my teeth, and they are always polite nice professional and caring. I give them 10 out 10. They are the best!

St
Review №81

The staff are always very nice and friendly like youre the only person in there they treat you with respect and they have good humor. When you speak to them they listen with detail.. thats very important. The dental hygienist Kim shes on her game top-notch employee very good.

Jo
Review №82

Smith Dental Care always gets a five star rating from me, but this time...they also get a five. 😉 Hope Was my hygienist and she did a fantastic job in my favorite way — cleaned my teeth with minimal conversation 😁 She’s a very friendly and experienced hygienist. Except for the news that I will soon need a root canal, this visit was as always - pleasant and like dropping in to say hello to friends. 😊 I never dread an appointment with Smith Dental! ⭐️

Ch
Review №83

I needed to find a new dentist after recently relocating to Texas. I always turn to Google and Yelp to help me decide on these types of things. I was extremely impressed by the wonderful reviews for this office, so I booked an appointment for my youngest son for a routine checkup and cleaning. This dental office is far superior to any that Ive ever been to. From start to finish, this place was incredible. From the front office staff, to the assistants, to the the hygienist, to the dentist, start to finish absolutely incredible. The quality of care is exceptional. The entire staff is extremely kind and caring, and the entire office is immaculately clean. They took such great care of my son. Currently my husband and I do not have dental insurance for ourselves, and when we were leaving I asked about out of pocket costs for a cleaning and check up. I was completely shocked at how affordable their prices are, especially for such a regal and professional establishment. So happy we came here, and we will continue to come here for years to come.

Me
Review №84

Smith dental care is the best dental office in the area. The staff is always friendly, professional, and efficient.They maintain their schedule with such accuracy and you get in and out quickly. I also appreciate the reminders for upcoming appointments. I have been with Smith dental care for 35 years and won’t go anywhere else.

As
Review №85

Dr. Douglas is and was EXCEPTIONAL. This was my first time being a new patient and Dr. Douglas listened, was attentive, and informative. The rest of the Staff Deniese and Karen and the Check in and out Staff members were also great. I was greeted and thanked and the overall feel of the office created a warm-welcoming feel. I’m a cash paying client and no other dentist 🦷 office will ever get my money again but Dr. Douglas and the staff at Smith Dental Care 🦷

Br
Review №86

Best dentist visit I’ve had! The deep cleaning left my mouth feeling refreshed and clean. They made sure I felt comfortable and knew what they were doing. I definitely suggest you make your appointment here today!

Ve
Review №87

Everyone is friendly and professional, which makes the visit pleasant.

Mi
Review №88

Developed tooth, gum, and jaw pain Thursday night. Walked into Smith Dental Friday morning, without an appointment, and they fit me in. Got a plan of action, at a reasonable price, and I’m feeling better. Great staff, all the way around.

An
Review №89

Smith dental care are amazing people. They are very friendly and make you feel like you matter. Dr Joe was very pleasant and very informative. I would recommend everyone come here because you will not be made to feel bad about your dental hygiene!!!

Ca
Review №90

I inquired , if they have an open slot today at around 9:45 am, but the earliest will be in 4 days. Gretchen asked what was the problem, and I told her that my son’s front tooth broke . She put me on hold to ask the dentist if they can do it since she believed it was an emergency. I was happy and I told her about my son’s concern going to school with a broken tooth. After a while, she told me the good news that I can come in as early as 10 am . We got that fixed and was grateful for accommodating us ASAP. Awesome staffs and Dentist. I specially recognize Gretchen for taking the time to ask and take action on our situation . Thanks Connie , Mandy and Dr. Ogletree. Appreciate it so much.

Da
Review №91

Great group of professionals plus a very fun bunch to associate with. They make going to the dentist a piece of cake, so to speak🤗. Kym is my hygienist and she does an excellent job, not only in cleaning my teeth but making me feel comfortable during the process. I don’t mind going to the dentist at all. Thanks Smith Dental Care. You are the best.

Me
Review №92

They are always very courteous and genuinely address all of my concerns, really taking my “dental anxiety” into consideration. They are out of network for me, so it does cost me more to go there. That said, it’s worth every penny. From check-in, to the hygienists and the dentists, everyone makes you feel comfortable and does a great job. I highly recommend them.

Ko
Review №93

Everything was great! I showed up earlier than my appointment and was greeted and taken care of and was called to the back for my teeth cleaning in just a few short minutes. All the staff were kind and professional. My teeth cleaning experience was great as well. Zero complaints and I would recommend this place to anyone. I will be back for my next appointment for sure!

Ch
Review №94

My daughter and I see Dr. Ogletree and she is absolutely wonderful! She is very knowledgeable, always thorough, explains things well and answers all of my questions. The staff are so nice and accommodating, they really try to make you feel as calm and comfortable as possible and for me that is important.

Ge
Review №95

No better place to receive treatment for teeth.The people, staff, and dental personnel are top notch-professional. The environment is clean. The atmosphere is comfortable and inviting. It is as close to stress free as possible. Before I went to Smith Dental Care, I viewed dental offices as necessary torture chambers. I would give them more stars but 5 is the max. If you need dental work or care, you need SDC. It is like a spa for your teeth and gums!

li
Review №96

Very expensive and expect you to pay out of pocket before they see what your copay with insurance will be.

Lo
Review №97

I had been having tooth pain for a couple of days and it all came to a head today, Friday.. I called several dental offices early morning trying to find anyone to help me or have mercy on me, all said Monday morning was the soonest. Then I remembered my son had been to Smith dental before and liked it, so I crossed my fingers and called. They were so polite and gracious on the phone, they moved times around and got me in that day. What a blessing! Turns out I have an abscess and absolutely needed antibiotics. Dr. Douglas was friendly and informative, and got me headed in the right direction to healing. Thankful to have found Smith Dental!

Ju
Review №98

I initially went to Smith Dental because my niece was employed there; but keep going there because of the experiences that I have, personally and professionally. Above and beyond top notch care... would not dare trust anyplace else to touch my mouth. I love my teeth and dental health.

Br
Review №99

I dont think Ive ever had a bad visit here, nor do I think I will. Everyone is always so kind, and everything is always explained out (which doesnt matter much to me, but I can see it being helpful/appreciated by the older patients). Always the first choice to me for dental related anything.

Ja
Review №100

They are great! They’ve always done excellent work. The dentist will even call to check on you after having dental work done. They are the best.

Information
10 Photos
100 Comments
4.9 Rating
  • Address:5400 New Copeland Rd, Tyler, TX 75703, United States
  • Site:http://smithdentaltyler.com/
  • Phone:+1 903-534-1171
Categories
  • Dental clinic
  • Denture care center
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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