A terrible experience!I was waiting for the appointment over two months, a week before the appointment they called me to reschedule it with a PN instead but again after few days they called me and left a message to reschedule again ! When I called the office I was put on hold for almost 15 minutes in the end I was forced to leave a message but they never called back! After couple of days, I called the office but the assistant who answered was so dismissive and impolite not to say rude and unprofessional !! Therefore, I decided to cancel the appointment . I did not see the doctor but by the way his staff is running his practice, gave me a very negative opinion .

Dr. Hanna is excellent and a really caring doctor. His staff is utterly incompetent. Communication from the doctors medical assistant went from unhelpful at best to nearly criminal. Provided misinformation regarding results from procedures. Provided the minimum information, provided no explanations or next steps. Sat on test results for five days. Even after requesting another med assistant to speak with, I was given the all clear, even indicating the underlying issue had healed. The report given to my PCP indicated completely different information. Would NEVER EVER GO BACK.

Dr. Hanna is extremely responsive and caring. He has been performing ERCPs for me whenever needed as well as daily hospital visits when my pancreatic cancer issues have resulted in these stays. I trust him completely.

Dr Hanna is awesome! He diagnosed me before testing and after those came back without anything he told me next time you have another attack call ! I did and his original diagnosis was right !

I took my mother to see him — mind you, I myself have been coming and going to this office since Dr. Sheckleton worked here (he was my favorite) — this man immediately treated my mother with “middle-aged-woman-syndrome”. I won’t go into too much detail, but he completely dismissed her worries and decided to put her on a dangerous medication. My grandfather died of pancreatic cancer and this guy didn’t know about the testing you can do for it (don’t bother with medical journals.) He was rude, curt, yet a complete dolt degrading not only my mother but medicine in return. McNearny isn’t an improvement, either. Someone below me mentioned as well — go to Banner.

Awful beside manner. His staff is equally awful. Immediately wanting to put me on harmful medicine and discounted any thoughts or research I had done. Find another GI preferably one that is associated with Banner.

Doesn’t listen to your concerns