The staff is very welcoming. I had a 30 min infrared sauna. Nice spa, amazing staff!

My mom and I got 90 minute swedish massages (with CBD) yesterday - I added 15 minutes of the infrared sauna. I had Gretell as my massage therapist, she was amazing and the massage was absolutely blissful.I recommend.

I was recently traveling in Tucson for a whirlwind business trip, and am so happy I discovered this little gem right in the heart of downtown Tucson. I was exhausted, and in need of a reboot. The kind staff nudged me towards a one hour session on their power nap table. I have never tried anything like this before... basically the table vibrates with waves that gently pulse from your feet to your shoulders while you wear a blackout mask and listen to music that is in sync with the waves. I was skeptical and convinced I would not fall asleep as Id had no less than 4 cups of coffee that day, but I passed out so hard, and woke up so incredibly refreshed and HAPPY! Im a mother of a 2 year old, so that kind of indulgent midday deep power sleeping isnt something I often get to enjoy. I cant wait to go back and try their other services. Afterwards I enjoyed some retail therapy in their adorable and well-curated gift shop. Definitely a must for anyone in need of some pampering and self-care!

Best massage I ever experienced Gretell is so amazing and know her job very well.Also my signature mani by Hiriko was just great.This is a great spa.

Beautiful and welcoming environment! The woman I met at the front desk was so helpful, friendly, and responsive to my needs. She also was extremely knowledgeable about everything related to skin care and I felt so good after talking to her because she was so passionate about her craft. I ordered some new skin care products -- a mask and toner -- based on her excellent recommendations and advice. I initially went to just use their sauna, but came away with new insights about organic products and skin health. Wonderful service!

My wife went here and with an appointment for two services. One service was available, she had only good things to say about her nail tech Hiroko, but there was no one there to provide the second service she wanted. She said shell be going to a different salon next time.

Clean, very professional, peaceful and beautiful environment, the best quality! Serene music, relaxing aromas. I came in at Tucson Arizona location for a Swedish massage, sauna and LED spa. I was able to shower before my sauna relaxation and before my massage. I felt clean and so comfortable. The massage by Gretell was fantastic. She made sure to ask me if I was comfortable and about the pressure. She made me feel very comfortable! I fell asleep during the LED spa. They also have useful and organic products in their lobby. I was able to get a nail polish and a pair of earrings. Five star! Really loved this experience with you guys!

My mom and I came in for a spa day while on vacation and we each had a Signature Pedicure with Hiroko, KH Signature facial with Rashel and a Deep Tissue Massage with Gretell. All of them were fabulous! It was the most relaxing day. All of the services surpassed my expectations, the space was beautiful, and the gals were wonderful. I would definitely recommend this spa and if we make it back to Tucson, we would love to return! Thanks for such a great day!

I thoroughly enjoyed my time at Kaelen Hardwells spa! Kaelen gave me an amazing dermaplaning facial and lash lift/tint, and Gretel gives an amazing Swedish massage!

The staff makes the experience great at this small spa. Just very nice people. Our group of four was easily accommodated and we were each able to customize our massages which which wonderful!!!

Loved this experience through and through. Love the feel of the place. The products are heavenly. I had a great experience with my facial! I am switching my personal skincare routine over to the products they use there, I love them so much.

Got a good deal on Groupon for 30 minute massage and led treatment but the equipment malfunction And services were not completed . Sadly disappointing but rescheduled next day Will post final review Customer service was very Nice As was the overall environment

Such a relaxing experience during my massage! Very clean, calm, and relaxing atmosphere. The organic products smell great and did not irritate my skin during or after the massage. I’d recommend purchasing some skin care products from the retail area; all-natural and locally produced!

Popped in for a last minute facial and had the pleasure of having Kaelen as my esthetician. She was so knowledgable and attentive. The products that she used were soothing, smelled gorgeous and felt wonderful. To learn that Kaelen is an entrepreneur, runs a school and makes all of the products used at the spa was even more satisfying. It was also impressive there was no hard sell on products as I walked out, though I did buy a few things I didnt feel as if I had to purchase anything. All around great experience.

These products are amazing. I tried when I visited Tucson almost three years ago and haven’t stopped! I have very sensitive skin and sometimes after using a product for a while my skin will start to react. I haven’t had any issues with any of this stuff. I’ve tried a lot of the products. They also list ALL the ingredients which I really appreciate.

I loved my experience at Kaelen’s Day Spa. I had a facial and a mild peel. The products are so yummy to smell and they feel great on your skin. The staff are courteous and knowledgeable about the products. I live in Tucson and use Kaelen Harwell products every day of my life and they are great.

I will definitely be returning to this spa whenever I am in Tucson. My boyfriend had a massage and I had the signature KH facial. Both of us were over the moon with our experience. Everyone we met was warm, welcoming, and professional. If you are into synthetic fillers, dyes and fragrances, this is not the place for you. The products are so incredible. Please open a Kaelen Harwell Day Spa in Los Angeles!

What is not to love?? The products here are truly luxurious and its wonderful to know that they are owned and made locally by a knowledgeable professional!Its located inside of the Marriot AC hotel, and they have a really lovely little gift shop as well. I had an upgraded facial which ended with sitting in the dry sauna which was a treat!Then I tried out the Spa.Nap power wave which left me feeling so relaxed! I did the hour-long session with the first half hour using an LED light that helps with acne prone skin (like mine - sad) - this is such a cool experience and one that I can see using quite a bit!!Definitely highly recommend - a beautiful spa experience!

Was in Tucson on business , the Kaelens spa is right in the hotel , super convenient...Was able to make an appointment on the apot...very clean , very professional, very friendly...A super relaxing experience...Highly recommend...I will be a return customer for sure..

Absolutely fabulous spa - massages are always spectacular. Great location right downtown!

Products that are sold are all organic and amazing

Visiting Tucson all the way from London, I wasn’t sure what level of service to expect. Needless to say, the service was nothing short of excellent. The fact the products are all organic was what pulled me in and a massage plus facial later, I can say hand on heart, it was really worth the visit.