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Cottonwood Tucson
4110 W Sweetwater Dr, Tucson, AZ 85745, United States
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St
Review β„–1

Cottonwood truly changed my life!! Such an incredibly beautiful place filled with wonderful, caring people. I am endlessly grateful & would highly recommend CW to anyone looking to better themselves πŸ–€πŸ–€ thank you for everything.

Al
Review β„–2

My time at Cottonwood was life changing. I got back to being myself, and discovering more about myself in my time here. I appreciate all of the vested interest that the clinicians take here. I would recommend this program to anyone struggling with substance or mental health issues. 10/10. Thank you all!

Al
Review β„–3

Walking in to Cottonwood 90 days ago, I was lost broken and my mental health was struggling worse then ever. Well 90 days today i have come out as a brand new person. I owe it all to the staff, the classes, my therapist well everyone hear at cottonwood. The cottonwood magic is real and by working with your team you will get a personalized treatment plan to help you on the road to recovery. If you or a loved one are suffering then i wouldnt think twice. Cottonwood is waiting for you.

Th
Review β„–4

I dont normally write reviews but it was important to me leaving Cottonwood to share my experience.Cottonwood changed my life. I went into Cottonwood with mental health & substance abuse issues. I was at the end of myself and didnt know where to turn. The admissions staff (Chris in particular) were extremely helpful and took my calls at all hours of the day & night.I was greeted very warmly by not only the staff but the incredible Cottonwood community of peers. There is something very special about the community & atmosphere here. I have made friendships that will last a lifetime. Our core group still connects almost everyday to support each other.I felt that the staff deeply cared about my individual recovery- from the techs (Steve, Lindsey & Dylan are amazing!) to the therapists and nursing staff. Charles C. captivated me with every class he taught whether it was on a dream workshop, intimacy or the labyrinth. David M.s classes were always thought provoking and his breath-work teachings are used in my life daily. Randy R. is the best therapist and group facilitator that I have ever had. He showed the proven way to a new life and challenged me everyday.Cottonwood does a great job supporting the community alumni after discharge with an App and regular meetings. Thanks Grace for all you do!I am blessed to have had the ability to enter into recovery at Cottonwood and left with the tools I needed to begin a new life.

Te
Review β„–5

I never leave reviews on here but this place saved my life and if you are feeling as hopeless as I was then please give this place a shot. Ive been to multiple treatment centers over the past 10 years and this place hands down has changed my life!! That being said, of course I was skeptical at the beginning, but Nikki spent 2 hours on the phone with me, and I felt like she actually cared. In the past I felt like they just wanted my money or I was just another caller on this phone, but this time it felt different. Who knows, maybe its because I was ready, or maybe because this place is special. Honestly I received better care from the medical staff (especially Tab) and the pysch team (shout out to Emily) then I have from any of my home providers. I felt like the entire team really listened to me. My therapist was patient with me, and made me feel safe, something I havent felt at any of the other places I had been. I cant say thank you enough to everyone here. When it was my team to leave I cried, felt like I was leaving family, but Im excited to venture out on my own a kid, be a mom, and a positive role model in my community. Thank you Cottonwood! Thank you, thank you, thank you!!!

Sa
Review β„–6

Whatever term you want to use -- treatment, recovery, rehab -- its hard to review something like it in terms of stars and give an objective comment. Cottonwood is good at what it does, but it lacks in individual focus without strong self-advocacy from the attending patient. While you must go into recovery with an open mind, you must also have some prior knowledge about treatment, your past trauma, and your core belief systems so as to not get lost in the shuffle. They will work with you, but you must make sure you are heard by the staff and not waste a second of your time on campus. There is something truly healing about the desert and being around people with similar stories, but a facility cannot do the work for you. You must do the work yourself.

Em
Review β„–7

Cottonwood saved my life, and I dont use that phrase lightly. I came in here believing there was no path forward and the staff, therapists, and other clients here showed me that I was worthy of love and worthy of a full, happy life. I will forever be grateful for this place and this community.

Ho
Review β„–8

I came to Cottonwood for treatment of alcoholism. It is the best decision I have ever made. The program here is very thorough and helped me become the best version of myself. I left here with tons of tools and resources to help with my recovery at home. Anyone struggling with addiction or mental health should definitely reach out to Cottonwood. Thanks to Cottonwood, I can live the true life I have meant to live.

St
Review β„–9

I had an amazing experience at Cottonwood.I have suffered through several traumas, abuse, depression, and anxiety. I was going to counselors once per week for about 2 years. By the grace of God, I was able to work with Cottonwood staff and the VA covered my visit through Community Care Network.From preadmission through my last day, the team at Cottonwood did not disappoint. I completed over 300 hours of individual and group therapy, classes, and physical training sessions. If I had to mention each person there who impacted my life, I would have to list all of the counselors, nurses, PCFs, cafeteria workers, and support staff. I was treated with the utmost respect throughout my stay. I was able to make some major changes in my life based on what I learned there.As for naysayers in reviews and otherwise, I say this. The residents I saw putting in the work and following the program at Cottonwood made notable changes during their stay. The people who complained about everything, and found reasons to fight with staff left the same people they were on day one. Its a lot of work, but worth it.I have made some lifelong friends from my journey there. The alumni program is also excellent. I attend meetings regularly and receive a lot of correspondence via email, the app, and even a personal call from time to time.If you have a family member in need of therapy or addiction recovery, I highly recommend Cottonwood.

La
Review β„–10

Cottonwood saved my life! Β I had the greatest therapist named Meridith Cohen. Β In one of our first meetings, I spent forty minutes absolutely sobbing in her office. Β She told me she loved me and then demonstrated it again and again over the next five weeks. Β She has an advanced expertise in recovery - both from personal experience as well as from years of professional experience. Β She genuinely cares about each and every one of her patients. Β Most importantly, she is both challenging and supportive while conveying her extensive knowledge base.

Kr
Review β„–11

I would recommend Cottonwood to everyone dealing with mental health or substance abuse. Between te therapists, groups, and the community I have grown and healed from past and current addictions/traumas. Cottonwood has changed my perspective on so many aspects of my life I will forever be grateful for the opportunity that I have because of what I have learned to apply in my own life while I was here.

Ka
Review β„–12

Like most any patient in early recovery, I didnt freely choose to go to Cottonwood. However, my experience there has changed my life. The grounds are truly a spiritual environment that inspire and add to the recovery process. Im eternally grateful for my Cottonwood friends, family and staff. Cottonwood continues to support my recovery through the Alumni program. I will hold my experience there dear to my heart forever. I am simply grateful to be conscious of Gods love and of the help I can give to others in the Fellowship. DAILY REFLECTIONSThank you Cottonwood!

Bi
Review β„–13

Cottonwood De Tucson ( in July/August 2009) saved my life. For me it was the last house on the block to turn. My life was crumbling apart. My marriage, my career, my health were in the tank.Having lost my only known coping mechanism, β€œAlcohol”, I felt alone and afraid with my co-occuring anxiety disorder and recurring panic attacks of which I had no idea were occurring. I thought I was going crazy. Enter Cottonwood-The staff at Cottonwood encouraged me to open up, accept and let go; and empowered me to turn over the results to my higher power.It is a given that Cottonwood does not employ police state tactics; if you refuse to participate that is your right. But you cannot use these same rights to blame Cottonwood for your non-participation. Can’t have it both ways. The choice is on the individual.For me, a new person emerged and the staff challenged me to do a Lifeline timeline from beginning to end. From that time until today, I continue trying to do the next right thing as God gives me the knowledge of what is right. Abe Lincoln echoed those words which I never understood until I read them at the Lincoln Memorial in DC. Many years later.Daily ActivitiesEquine therapy, Accu-Detox, 12 Step workshops and meetings, physical exercise and a huge option of 5 Star prepared Foods.In the meantime I did laundry, wrote letters and had interesting discussions with fantastic people.By the time I got ready to leave, I cried. The healing was profound. I hope everyone out there looking for help and prepared to participate take a closer look at Cottonwood. More than β€œjust a rehab”; a second chance at a completely new life of Love and Compassion for others. This is not your one size fits all solution. It is a custom solution for all who want it!Bill L.Cottonwood AlumniSobriety date: 7/24/2009

Cy
Review β„–14

The staff at Cottonwood are truly a remarkable people. I am blown away by their willingness to provide assistance and support in the ways they do. The level of care is exceptional and they helped me alleviate a large burden. I am very grateful to them.

Je
Review β„–15

I have never felt so safe as I did at Cottonwood. I definitely left Cottonwood feeling like a different person than when I went into Cottonwood and this was 2 years ago. I could not be more grateful for my experience, the alumni community, and the lessons I learned during my time that I still utilize in my life today. I get emotional just thinking about the impact this place had on not only my life, but those around me. Thank you, thank you, thank you for all of the work that you do and making me feel like I was not alone.

Sa
Review β„–16

I was at Cottonwood Mar -Apr 2021. It was a life changing experience. I will forever be grateful to all the staff there for their professionalism, broad scope of addiction and mental health concerns. Food was outstanding, accommodated any dietary restriction. Community support with others there was unparalleled. I would highly recommend for any addiction, PTSD, Eating Disorder support, Codependency, dual diagnoses associated with any of the above. Equine Therapy and Labyrinth on site. Fun offsite outings to hike in the beautiful landscapes nearby were also excellent. Professional athletic trainer did an assessment prior to offsite outings. I needed weekly Chiropractic care and they facilitated that to be not in conflict with programming. Aftercare is also available, which I do remotely. Thanks again!

Ad
Review β„–17

Having worked in behavioral health for over 14 years, I always feel confident in sending people to Cottonwood. Their clinical excellence sets them a part from a lot of other programs. Additionally, the medical team is extremely sophisticated and comprehensive. Having sent many individuals over the years, their medical director and Chief Medical Officer have discovered many complicated underlying issues.I am always impressed when Cottonwood treats co-occurring diagnoses in comfortable setting with empathy, compassion and sophistication. When it comes to treatment centers; the most important component is the employees that take care of the individuals. I personally know the employees; intake, kitchen staff, adventure therapy, clinicians, outreach reps and leadership staff. Cottonwood has been around for more than 35 years and I can comfortably state that I would send a loved one there.

Za
Review β„–18

I work as a behavioral health consultant and family advisor, which means I am constantly assessing the nations best programs and providers to connect with families in need. Because this industry is unfortunately littered with questionable agencies, and dubious providers, my colleagues and I are stringent in our vetting process. Our criteria for approval is very narrow. I can confidently say that we have had strongly positive experiences with Cottonwood. Ive experienced them as being clinically excellent, ethical and strongly collaborative with outside professionals like myself. In addition, they are one of the few agencies that can competently support process addictions like gambling, gaming, etc. Their team, including Erin Watt (Clinical Outreach Specialist and my standard point of contact) is outstanding. We place our trust in few facilities, and we are happy to have Cottonwood in our resources.

Ca
Review β„–19

Cottonwood Tucson saved my life. Without it I would not be here! I owe everything to the amazing community and staff here at Cottonwood. I enjoy how they get to the root of every addiction or mental illness which is trauma. No other place like this exists in the world. Miracles happen at this place everyday. The world would be such a better place if every single person on earth did 30 days at Cottonwood.

Fe
Review β„–20

From a professional standpoint my experience with Cottonwood over the years has been amazing. The feedback I receive from my clients are spectacular. They are attentive, genuine and caring with every client I have referred. I love having a facility nearby that I can work with and know that my clients will be treated appropriately and taken care of. Thank you Cottonwood for the amazing work that you do for our community!

Ro
Review β„–21

My experience at Cottonwood was absolutely great. My life was totally turned around. The treatment one receives at Cottonwood is holistic. There are very learned lectures about addiction and how the body responds to drugs, alcohol, and stress. The facility is beautiful - equine therapy and a pool, walking trails, and a fully equipped gym. The food is delicious. The staff is extremely professional. Each day is a journey toward wellness and a bright future. I have gotten my life back and I have Cottonwood to thank for that.

Lu
Review β„–22

Cottonwood Tucson does amazing work. They are staffed with well trained and highly educated professionals. Welcoming a wide range of individuals battling with substance abuse and/or mental illness, they do a great job identifying underlying issues and treating each client. I do not hesitate to recommend this facility to others in need of help

Al
Review β„–23

There is a reason individuals travel internationally to enter into this program. Cottonwood is a top of the line holistic treatment center with expert staff, majority who have been working for the center for 10+ years! I have referred several families to this program and have been extremely satisfied with the healing environment and the care that was provided. If you or a loved one is considering entering into treatment for mental health or substance use disorder, I highly recommend Cottonwood and their passionate team.

Mo
Review β„–24

This facility has extremely sketchy business practices. Wanted me to self-pay for treatment when they found out my insurance was Aetna, then once I filed for reimbursement from the insurance myself, Cottonwood wouldnt respond to my request for basic things, such as a letter explaining their supposedly β€œin-network” vs. β€œout of network” programs. Turns out several patients with Aetna are having serious issues with this facility.My insurance started to claim that Cottonwood was doing things outside the scope of their contract and being uncooperative (exact words: β€œIf they are charging the member to get a higher payout, then this is insurance fraud.”) Once I brought to Cottonwoods attention what my insurance was saying, the business office became really aggressive and refused to help me or give me information. Their business manager told me she wouldn’t give me even publicly available information because she β€œdoesn’t have to” and claimed I would not be getting reimbursed by the insurance company. I only managed to pry out information I needed after calling Cottonwoods CEO and making clear that I knew the information I sought was all public anyway. After explaining Cottonwood’s shadiness to Aetna, the insurance approved my claim and paid out completely even though Cottonwood claimed they never would. Yay!! I found Cotonwood’s business practices to be so weird and outside the norm that I reported them to state regulators. And now that I have the money in my bank account, I am happy to publicly share my experience.The medical treatment itself was at least average, but I’d recommend looking at university programs, which have the most cutting-edge treatments and top-level providers, and avoid for-profit companies. Thank God I improved after finding a university program and am now fully cleared to work again.The behavioral health field is littered with sketchy people and companies with things to hide and who wont hesitate to mistreat patients in the right circumstances (a bit ironic given the purpose of the industry, to be honest). I didn’t realize this before I started my journey through this industry and it took me a while to find reputable providers. Companies like this know that people with mental health conditions are vulnerable and often either do not have the means to speak out, are embarrassed to do so, or often won’t be believed by others. I, however, couldnt care less if peope know my story. And even though it has a happy ending, you should definitely take it as a warning.The weird thing about this is it all could have been easily resolved with some decent customer service, transparency and politeness (Im so sorry, that sounds really frustrating, what can I do to help?). But instead this provider repeatedly shot itself in the foot by being obfuscating and unhelpful. Draw your own conclusions about why a healthcare provider would act that way.

Ji
Review β„–25

I really appreciate the quality of care and compassion Cottonwood Tucson provides for my patients. The referral process is easy and the staff is exceptional.

Pa
Review β„–26

Thank you Cottonwood Tucson for helping me get well. Im very grateful for your continued support during my recovery for over 16 months now.

Ch
Review β„–27

I found Cottonwood to have a good mix of treatments to directly address addiction as well as classes and therapy sessions that helped me to understand issues that were underlying addiction, as well as providing me with the resources needed to build the tools I needed once I left. Every individuals experience will be different depending on their needs but I found that they offered a variety of approaches and gave me the freedom to explore what worked for me. Overall a very positive experience that will stay with me for the rest of my life.

Ch
Review β„–28

Wow. I was extremely disappointed with my experience at Cottonwood. This was my first rehab, by my choosing, where I thought I would be able to receive intensive therapy for a dual diagnosis.This is what I got:1) Nearly inedible food that has been recycled meal after meal to save money (there is NOT a vegetarian option offered with every meal btw). It was so inedible that I ended up losing 6 pounds in the 20 days I was there, finishing my stay at only 111 lbs at 56. Not only this, I would always see unwashed dishes from dinnertime the night before still sitting in the dirty dish window and old food from dinner not having been cleared out of the nine-pans until right before breakfast was served. The food is also not that healthy, and it was always undercooked or overcooked, and flavorless.2) The night nurse, Walter, who provided all the patients with pre-bedtime medications regularly misdosed us and would argue with us if we corrected him, saying, Ive been here longer than you, so I know what Im doing, when in fact we were able to prove his negligence and he was let go, finally (after weeks of bringing his actions to the staffs attention and having them disregard our concerns).3) Several safety concerns were brought to the staffs attention by patients and we were ignored. Within my first 7 days, a patient suffered a withdrawal seizure and the staff didnt even know what to do in the case of a withdrawal seizure, AT A REHAB. The aforementioned night nurse lied to us during the incident while other patients laid the patient on his side and helped him through the seizure by saying he had called 911. He hadnt, which a patient found out while THEY were on the phone with 911, and the night nurse eventually admitted to a patient that he in fact had not called 911 during the incident. A day later, another patient began suffering unbearable pain in one of her organs, in which she had a history of infection, and just requested Tylenol from the nursing staff while crying from the pain. The nurse she spoke to, Marlene, put a hand in her face and refused to call the NP or give her Tylenol. The day after, I told the NP and he verified that he should have been contacted because this situation was a medical emergency. On the same day, they allowed a patient to come into the community while high on Oxycodone he received from a hospital visit he induced himself into by forcing himself to throw up, and was subsequently discharged after failing a drug test. Not even an entire week after this, another patient was allowed in who had uncontrollable anger management problems, followed female patients to their rooms and waited outside of their rooms, and started several fights with male patients. His behavior was so concerning that the patients had a meeting with staff members, who told us that we just needed to have compassion for him, despite his obvious unwillingness to integrate with the patients in a healthy manner, disrupting the entire community.4) I requested to be changed from my primary counselor, Michael S, to a new one 4 times over the course of 9 days, they say to advocate for ourselves and thatswitching primaries is no problem, but I was denied because my reason wasnt good enough. My reason? I didnt have a relationship built with my group members and didnt feel comfortable sharing my stories with this specific group, and felt being in a group with people my age and who I had built relationships with would be more beneficial. Not only was I denied a comfortable group therapy environment, I had 0 therapy sessions with my primary. I underwent 2 1-hour trauma assessments, which took over 2 weeks, and the only actual therapy session I was supposed to have was not scheduled on my schedule, therefore I missed the therapy appointment and subsequently lost insurance coverage because Michael refused to simply walkie-talkie the techs to make sure I even knew about the appointment and wasnt experiencing emotional distress which may have caused me to miss the appointment.They just dont care.

Sh
Review β„–29

Horrible place, was a waste of time and money, would not recommend this place at all. It would take to long to say how badly I was treated among others. I still stay in contact with people that were there and feel the same way. Does not help with any kind of addiction, I am glad I let corporate know the way this place runs. Needs to be shut down!

Ar
Review β„–30

I tried to order doordash from them because I saw they had 5 star food on their website. They were rude to me and told me they wouldnt give me any food. I will consider removing my negative review if I get doordash.

Ja
Review β„–31

I was at Cottonwood de Tucson from June to July of 2019. I came to Cottonwood for meth addiction and several co-occuring disorders. Ill focus first on my eating disorder which was extremely exasperated by the meth use. I entered Cottonwood extremely underweight and left at a healthy weight, gaining over 30 lbs because of the work with the dietician/nutritionist. I also got better control of my mental health by getting properly medicated and taking my medication on schedule.In regards to my addiction, I did see less growth. An issue was that the significant lack of UA testing made it where there was a lack of accountability for patients, many of whom where actively getting high on the campus. There was also little structure for going to the groups they offered, I myself, being a drug addict and naturally undisciplined, very rarely went. They do offer 12 Step Program meetings on campus, but I did not feel their was nearly enough emphasis on helping people understand the Program or how to integrate it into their time on campus. If a person is proactive about their own recovery their approach works great, but if like myselfat the time and many are not, they are often to able to waste precious time.On a positive, the rooms are immaculate and the campus is gorgeous. They also foster a generally very positive and supportive community. I enjoyed the nights around the smoking tables with friends (some of whom I still talked to and one that unfortunately passed away far too young this September of this disease).They also have quality group, individual, and equine therapy. I was blessed that my therapist, Olivia, recommended that I go door-to-door to sober living after rehab. At the time, I was upset. But she calmed my nerves and even called with me to be positive that it would be a supportive place for me being LGBT. It has turned out to be the greatest decision of my life to let Olivia help me to get here to Mile High Sober Living in Denver, where Ive spent the last 2 years.During that time, Ive had many relapses both big and small but today I now actively work a 12 Step Program and am going to celebrate 6 months clean and sober on July 17. I am also 1 year, 7 months, and 5 days off of meth and Cottonwood is where that journey began. By the grace of God go I.

Da
Review β„–32

An incredibly dangerous corporate money making machine which cares about your money, NOT your health. I was sent here for anxiety and depression at 19, an utterly inappropriate choice given it’s primarily an addiction clinic. I was given countless labels, every one of which has since been debunked by real medical Dr’s, which had serious psychological and physical health impacts. Being told you have a mental health problem you in fact don’t and then being medicated with countless drugs is incredibly damaging and dangerous. I sincerely hope this horrendous place gets shut down. Their β€˜Dr’s’ (mostly not actual Dr’s), should be fired and have their medical licenses removed.I find the response I received from the facility to this review to be an insulting joke. They made an entirely inaccurate diagnosis of me. I was barely an adult and that diagnosis wreaked havoc in my life for the next 10 years. They don’t even apologize for their gross professional errors. Clearly they haven’t changed and take no responsibility for altering someone’s perception of themselves as well as their family’s perception of them by giving a false diagnosis. Not to mention the vast amounts of unnecessary and dangerous medication they put me on. Shame on them. I don’t need treatment and don’t receive treatment anymore, I did however have to go through many years of treatment to undo the damage caused by their negligence, and to understand that there is In fact nothing wrong with me. I should add that I was sent to a secondary facility by Cottonwood, in Florida, which as it turned out was a facility they had done no research of, and which turned out to be for court ordered juvenile delinquents, where someone had hung themselves the previous day. Shocking, and negligent treatment of a 20 year old abuse victim from another country. Cottonwood apologized to myself and my family profusely at the time. It just goes to demonstrate the complete inadequacy of their judgment.

LI
Review β„–33

Yall are actually sick if you can put patients through what your staff puts them through and instead of taking a look to see if theres problems amongst the staff you have blind support for your staff EVEN WHEN IT MEANS THE PATIENT HAS TO SUFFER YALL ARE DISGUSTING.

Ma
Review β„–34

Different types of therapy, excellent counselors and techs

Ro
Review β„–35

This place saved my life!Ive doing therapy for around 20 years and I didnt get then what I did in two months at Cottonwood.

El
Review β„–36

This place, its staff (in its entirety) changed my life and saved my life. I would recommend this program for anyone struggling with addiction of any kind, trauma, depression, anxiety or bipolar disorder. Cant say enough good things about Cottonwood!!!

Er
Review β„–37

I am now 13 years in recovery and I’m grateful to Cottonwood for providing the foundation of my recovery.It was not my idea to go to treatment but relative to the alternative I agreed. My primary counselors, Deb and Lenny, were amazing, the experiential therapies were super helpful, and most of all, the family work they do is unique and powerful and for my mother and I, it was life changing.I have over the years recommended Cottonwood for many people who have asked me for direction when selecting treatment and will continue to.

Ra
Review β„–38

I found Cottonwood to be an excellent facility with fantastic professional staff. I received the treatment I needed to start my recovery from alcohol while addressing the root causes as well. I am going forward with a sense of optimism about my continuing treatment and recovery. I would highly recommend Cottonwood to anyone that wants to recover and learn not just about their addiction, but themselves.Tom M

Br
Review β„–39

I cant say enough good things about this treatment facility. Someone very close to me was struggling with a dual diagnosis, and Cottonwood was able to provide the care they needed in a targeted and effective manner. The staff at Cottonwood (most with personal experience in recovery) took a hands on approach, creating a safe and open environment for the patients to talk through the underlying conditions driving the behavior. Not only do I feel like they got the treatment that was needed while there, but also the tools needed to continue in their recovery once they returned home, and increase their chances of lasting success. I am very thankful for Cottonwood - not only to the staff members, but the other patients who were there to support one another.

Sc
Review β„–40

Our oldest son is still in residence for multiple disorders, including PTSD, gaming addictions, and high-functioning Autism. 4 weeks into his treatment his individual therapist has conspired with a toxic family member to convince our son not to return to his family for aftercare. Although we have a sympathetic and responsive care co-ordinator the actual therapy staff to this point has shown nothing but disdain for the rest of our family and actually still allows our son to deny his addiction. Our individual communications with our sons primary therapist were all met with you dont perceive this correctly, he is setting his boundaries, and resisting a medical diagnoses which was shortly thereafter confirmed by the psychiatric evaluation staff. Finding Cottonwood and sending our loved one there has been the biggest mistake of our familys life to this point. This option was one of our last hopes for our son and his future role within our family and Cottonwood has neatly shattered those hopes. Would rate zero stars if it was an option.

Sa
Review β„–41

I had the privilege of visiting Cottonwood Tucson about a year ago for a Professionals Weekend. I was extremely impressed by their staff, immediately noticing their fund of knowledge, compassion, and employee retention. When I was faced with my own struggles, beginning to encroach on my life, I chose Cottonwood because of my trust in their staff. The landscape and campus alone is incredibly healing in its beauty.You have many choices when it comes to residential treatment and it is a big decision. For any of you struggling with addiction and/or mental health issues I highly recommend Cottonwood Tucson. Some standout features include equine therapy, the family program, art therapy, recreation therapy, and individualized treatment.

Ka
Review β„–42

I have had many family, friends and patients who have completed the Cottonwood Day Tucson program. Cottonwood is the best there is. They have knowledgeable caring staff and really do work that allows people to live a full life after they leave. I send all of my friends and patients to CDT that need the special help the Cottonwood delivers. I would not hesitate to send anybody to Cottonwood. What a blessing they are to the community.

L
Review β„–43

I am a Therapist and treatment center executive that uses Cottonwood Tucson on a regular basis for complex clients that need a primary level of care. I utilize them for their abilities to offer medically driven and holistic treatment approaches with my Clients. They have been operating for almost 30 years and have been a consistent pioneer in the chemical dependency and behavioral health treatment industry.

Ro
Review β„–44

Cottonwood is and has been an industry staple for decades. They are a program if integrity in a changing landscape. I have worked with Musomi, Jeff and Chris in admissions for years and they have always gone above and beyond for the client. Fantastic program!

Ja
Review β„–45

What I find amazing is the variation of costs associated with this place. I have seen people come in who paid 30K for 30 days, and I have seen people come in who have paid 17K for the same 30 days. I have also seen others pay more for the same 30 days. It is true that much was predicated upon insurance as well as out of pocket. However, there is no standardization of fees, nor can you find one, nor will one be offered. The bright side of the place is the dynamics associated with meeting people across the globe. The sad part, is you either fit in or you dont. Simple

Pa
Review β„–46

There was an agreement, which was not subject to compromise, that the patient would NOT be placed on an involuntary hold at the time of admission. The patient had an in depth conversation about any eminent risk of self harm with the admission coordinator prior to traveling from out of state, and the staff member expressed his comfort with the patients self assessment. He assured him that he WOULD NOT be subject to a hold when admitted.Following an hours long admission process on arrival, on a weekend day, a nurse made the sole decision to place the patient on an involuntary hold without consulting with a psychiatrist, therapist or the patients husband, who had left the facility to purchase toiletries for the patient.When the husband returned, it took several hours to calm the patient, and then persuade him to stay with the assurance there would not be a hold even though he would be housed in a separate unit from other inpatients. Because of the weekend, and the patient had not yet consulted with the staff psychiatrist, it’s questionable whether the patient received any of his prescribed medications. Following the fourth night, the patient requested discharge, left the facility, and flew home, alone, with only the briefest of advance notice to his spouse.The patient and his husband made it clear to all staff that the patient had never been admitted to a facility of that type, and his apprehension at being held against his will was extremely high. What occurred at the time of admission amounted to a complete lack of trust by the patient, and an ineffectiveness of the professional staff to neutralize the situation, which had an obvious negative impact on any treatment, much less successful treatment.Fortunately, the patient is under the regular care of a psychiatrist in his home town, and was able to arrange for care once he was home.The facility denied being an in network insurance provider. Even though the patient had out of network coverage, the facility refused to submit a claim to the insurance company, which would be considered standard, and a patient courtesy. The facility required an initial payment of one half the cash cost of a thirty day stay at the time of admission, which amounted to thousands of dollars. The patient spent four nights at the facility, and has not received any portion of the deposit in refund, and no one from the billing department or administration will return phone calls to discuss or arrange for even a partial refund.The facility did not act in good faith. During the telephone interview with their staff before arrival, and again after conversations with staff during admission, the patient was told he would, in fact, be placed on an involuntary hold. The person who conducted the initial interview was aware that the patient WOULD NOT present to the facility for treatment if he would be subjected to a hold.This action could be considered a bait and switch (fraud) in order to attract a reluctant patient who possessed the financial means for admission.The violation may be covered under the Arizona Truth in Advertising Statute:44-1522: Makes it unlawful to use deception, fraud, false promises, misrepresentations, or concealment in connection with the sale or advertisement of any merchandise.Facilities like Cottonwood look attractive online. The photos are appealing, and the staffs brief biographies are reassuring. However, when a typical thirty day inpatient stay costs $40,000 to $50,000 plus medications and tests, my suggestion is that you research and research again what you are actually paying for. Even if they do accept your insurance. If I could give less than one star, I would. BUYER BEWARE

Ma
Review β„–47

Got the job done! Coming up on 1 year!

Mu
Review β„–48

My youngest sister went through Cottonwoods adult program for depression. She initially was clinically depressed to the point of not being able to even get out of the bed, wasnt attending her classes at the U of A, struggled with relationships etc......After a great experience at Cottonwood and following their aftercare recommendations, shes doing really well. No more bouts of depression and far less anxiety with good coping skills to help regulate her anxiety. Shes a college graduate now and married with 4 children! A special thanks to the clinical staff at Cottonwood for saving my sisters life!

Se
Review β„–49

Great ceo. Very professional and effective in there approach.

Ja
Review β„–50

I went here for treatment and I loved it. Cant wait to go to the reunion and thank everyone for helping me so much. It was so amazing to work with the horses there.

Mo
Review β„–51

I have had extremely positive experiences with all the staff at Cottonwood as have my clients. The clinicians are extremely experienced and truly focus on each clients needs. The business development rep Dawn Lacarte is always accessible and able to help when trying to place a client in treatment at Cottonwood. Cottonwood comes highly recommended by myself and my entire team!

ly
Review β„–52

I went to Cottonwood 26 years ago.Cottonwood saved my life. I now work in substance abuse and I tell my clients that my working the steps in treatment, I was able to see how drugs and alcohol destroyed my life and others around me. The experiential work done there was incredible. The staff back then set me up for success when I left. The road to recovery is not an easy road but way better than the alternative.

Ab
Review β„–53

The staff is great and the programs are great... if you WORK THEM. I loved every minute at Cottonwood as soon as I put my mind to getting better. I owe this place a lot !

Ca
Review β„–54

I havent had a drink or drug since I left Cottonwood almost twelve years ago. It was my first, and hopefully last, attempt to get clean and sober. The staff was impeccable-- passionate and highly talented with helping people navigate a complete life turnaround. I was extremely resistant at first, but I really believe that the patience of my counselor ended up being instrumental in my success. His name was Daniel Buse (hes sadly not there anymore, and will never know just how grateful I am). Some people believe that when it comes to addiction, the treatment needs to be stern and confrontational. I can see how that may work for some people, but I think that in my case, Daniels gentle nudges and suggestions, and his respect for where I was at the time made ALL the difference in my lasting success. He, and Peter Levine and Rami and Brian Walker and others were so sincere and driven to help us. I finally felt a part of something. And I think that realizing I had the ability to really connect with healthy people was part of the magic of why Cottonwood worked for me. I am eternally grateful for that pivotal experience and for all who were (and continue to be) a part of it.

Ch
Review β„–55

My son was at Cottonwood for 30 days and it improved his life and gave him a base for his future and his recovery. He learned so much about himself. I attended the Family Program week, it was very powerful, taught me great communication skills to use in my everyday life, and bonded my son and I for the rest of our lives. They really know what they are doing here.I personally learned so much from the staff and the other families we met. I will never forget my time there, it was a great opportunity for my son, and I am so thankful we were able to send him here He commented the day he left that he felt very good, he couldnt remember the last time he had felt so good and happy!. Highly highly recommended to anyone who needs help to get their lives back on track.

Ha
Review β„–56

This place saved my life too. I entered this place in 2007 at age 15 due to having dangerous depression and suicidal thoughts as well as trauma from my past. I was on vacation and my mom knew something was wrong and they were able to take me in right away. The program really is tailored to individual needs not one-size-fits-all unlike most residential treatment centers.

Br
Review β„–57

I am a therapist and interventionist who has referred many, many folks to Cottonwood Tucson over the years. It is a small intimate facility that can handle a wide range of chemical dependency and mental health issues. They create a very safe environment for patients to open up within and they individualize and handcraft their treatment in creative ways and use a variety of interventions to get under peoples defenses such as music, nature, equine therapy, EMDR, somatic experience, and meditation. Their true specialty is working with complicated dual diagnosis and they excel there through having very skilled psychiatry and mental health professionals. Another strong quality in their programming is the family intensive it which is five days and is very successful in both educating families and creating a healing Place for the families of the patient. Additionally, It is a family owned business that has a strong mission to help and whose focus is on quality of care and not profit. I highly recommend this facility and trust the lives of my patients in their care.

ma
Review β„–58

Thank you to L Segal... I went there years ago and screwed up many times since however this place is top top notch great staff that care L Segal and others like him truly help the people there for recovery. If you want to recover this place gives you the best shot you will get!

Do
Review β„–59

$30,000.00 minus their adjustment, 2016. The adjustment seems to be designed to make you feel better....only $28000!Think about it. Addictive behavior is the tip..think of the therapy you could have. This is another company thats is exploiting aa for financial gain. Period. Check out the numby colored pencils and mechanical sharpeners vin the art room...nothing but first class is surface only. Its a mirage in the desert. Aa and therapy..wish i would have realized 28000 dollars ago.

Ed
Review β„–60

Dont waste your time or money on this place! My wife stayed there the month of November 2015. The place boasts how holistic the treatment is, it is anything but holistic! My wife was over medicated was given doses of medications that were far too high for her weight, made her severely ill, paranoid, lose weight and have terrifying dreams, they mixed medications that should not have been mixed and could have resulted in death. She was not the only one who received this kind of medical treatment, many of the people who were in treatment with her where over medicated and having terrible side effects as the result of this. On top of all of this she was never given the therapy she she was promised. We are now pursuing legal action against Cottonwood of Tucson.

Ma
Review β„–61

Cottonwood changed my life forever! The staff is dynamic, and the program is designed to treat from a holistic approach!

Ji
Review β„–62

Cottonwood de Tucson was hands down the biggest scam I have ever seen and sadly been apart of. Yes, the facility and food and housing were lovely, but that stuff doesnt matter; the treatment does. My stay was cut short, I left in much worse condition and traumatized to the nines. The staff and my 1-1s were untrained for the most part, the nursing unit staff were completely incompetent and there was a major breach in trust. The staff took full advantage of having my rights in their possession and treated me unjustly. Save your time and emotions and stay far away from this facility.

Sc
Review β„–63

My son went there for extreme emotional problems but came out addicted to cigarettes. I have severe lung problems and cant be around smoke. Its been hell since he got back home. Thanks cottonwood!

Bi
Review β„–64

This facility is a classic case of behavioral healthcare corruption.1. I was admitted to this facility last year in January of 2017.2. After four days in their detox unit under medical supervision and medication, my body shut down from acute withdrawal.3. Instead of immediately transporting me to the hospital, I was interrogated by staff members in a brown out. I vaguely remember answering one or two questions.4. I woke up a couple days later at Tucson Northwestern in the ICU (intensive-care unit).5. My nurse, Kevin, was a testament to care, despite the fact I later found out my insurance conveniently went into effect in February (admitted to ICU end of January).6. Tucson Northwestern staff, including doctors, communicated clearly to Cottonwood staff that, despite Cottonwood claims, I did NOT overdose in their facility. My body shut down from acute withdrawal.7. Despite the fact I was halfway across the country, with no money, had made no phone calls and was under 24/7 security camera supervision in their detox unit, Cottonwood maintained their opinion that I had overdosed. Bad actor behavioral healthcare facilities like this make these claims to insulate themselves from liability.8. After investigation, Tucson Northwestern reaffirmed my claim, as did my medical contacts, that there was no overdose.9. Cottonwood refused to listen to these highly-trained medical professionals. Instead, they brought my luggage down to the hospital and left it for me there as I was being treated in the ICU.10. Due to conflicting reports, my family left me to my own devices.11. Due to conflicting information, and after speaking with someone I thought I trusted in Nashville (hometown), I decided to attempt to return home and enter a treatment facility there.12. I signed out of the ICU against medical advice (AMA).13. I attempted to fly home.14. I made it to San Diego airport before I began shaking again.15. I ingested several alcoholic beverages at the airport.16. I blacked out and woke up in San Diego County jail.17. I somehow made bail.18. I flew home to Nashville.19. Dont send a family member or friend here. This place only cares about themselves. And your hard-earned money. At $50,000 a month, thats enough to buy a tricked out Tesla Model 3.20. I challenge Cottonwood to respond to this timeline of events and dispute the official medical opinion of highly trained nurses and doctors and other medical professionals at Tucson Northwestern Hospital.21. I wont hold my breath. Sober since 4/12/17. No thanks to this seedy den of shiny grease.

Da
Review β„–65

Was a life changing experience the Tramma work that I did was so hard to unbarry the past to have a a future..Thank you Tanya and Maggie for that needed start . .EMDR HELPED THINGS BE BLACK AND WHITE INSTEAD OF COLOR .Four and a half months clean and Im able to love myself and start to be comfortable in my own skin .Relasped after 10 .5 years clean and back in AA sponsor and steps .Thank you Joe D .😁...I Thank ALL THE STAFF Thomas ,Charles,George .Mark ,David ,Randy, Katia All the nurses and doctors were pertinent to my success.There was always time made by staff if you needed it they were there .Also the way its set up with peers how we relied on each other for support the structure was very good WISHING YOU ALL A MERRY CHRISTMAS AND A HAPPY NEW YEAR COMING TO VISIT IN AUGUST.

Bi
Review β„–66

Nice place ...!! I loved to work their.

Ti
Review β„–67

Do not send your child here. The staff fails to watch its members leading to constant gossip because well, 1. the patients are girls, 2. are going through withdrawal, craving, and/or have mental health problems. They take away prescribed adderall but wont fail to drug you up. They kept increasing my dose of a medication that made me literally gain 22 lbs in two weeks and my ldls and hdls were off the charts. I would have had a stroke at 17 if someone hadnt intervened. I had a panic attack and all they did was try to medicate me. The staff is not qualified. If the charge nurse is still there that I had, neither is she. I was having a panic attack and couldnt look her in the eye and since I wasnt looking at her and venting to her, she interrupts me and says who are you talking to? as if I she had heard nothing I was saying. She refused to listen unless I looked her in the eye. The staff does nothing to stop bullying and will not defend you. The food makes you gassy. Not joking, everyone farts. Disgusting. Free expression, something that is key with the therapy process, is barely allowed considering the ridiculous dress code in the blazing Arizona weather, the banning of multiple songs on the radio, and non-allowance of curse words. Horse therapy has nothing to do with riding. You just get to walk them and pet them. AA and NA meetings are not required. They baby every paper scratch and bruise as if youre going to die. The psychologists put you down. In one report, she wrote patient looks overweight for my appearance. Thats it. Rude. In group therapy sessions she asks if anyone is triggered by my assignment? Its a triggering environment. Gym is a joke as well. Parents can only visit, what? Once a month after the first two weeks? It was something ridiculous.Summary: For adolescent girls at least, this place is terrible. Its hot as hell, filled with too much estrogen, reeks of gas, has unqualified staff, will take away an amphetamine but wont fail to drug you with a tranquilizer, has various exaggerated truths in their info (therefore what you pay for and what they tell you, is not what youre actually getting). You can barely see your child, they do not control gossip or bullying, are disorganized, and just are un-therapeutic overall. I went to two treatment centers, one of them was this one. Luckily, I got out, but I can tell you that honestly, from the way the two different treatment center groups acted: one of them had techs who treated you like an adult, and one had techs who talked down to you and acted like they were so superior. One of them was happy or at least going with it, the other was angry and miserable.

Je
Review β„–68

Greatest experience in my life. Lovevthe food, staff and groups.

La
Review β„–69

Compassionate and skilled clinical and outreach staff!

An
Review β„–70

As someone who went there, I hated it. Bullying was tolerated even though they said it wasnt. It was unfair and the patients there were horrible and passive aggressive.

bi
Review β„–71

Cottonwood is best place!!!

Information
18 Photos
71 Comments
3.8 Rating
  • Address:4110 W Sweetwater Dr, Tucson, AZ 85745, United States
  • Site:https://www.cottonwooddetucson.com/
  • Phone:+1 888-480-0530
Categories
  • Addiction treatment center
  • Alcoholism treatment program
  • Mental health clinic
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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