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Health Images at North Denver
9005 Grant St #400, Thornton, CO 80229, United States
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Sh
Review №1

I appreciated the records and scans sent to me. I do not know of any other Radiology clinics sending the patient all the scans and information. Thank you so much. Also check in was simple and fast.

Ji
Review №2

Love being able to fill out paperwork online before the appointment. The paperwork itself seems streamlined to just what is truly relevant and the process was easy. However, it would be helpful to not receive auto reminders once it is completed. I thought perhaps there had been a glitch so made a (as it turned out unnecessary) call to confirm.The front desk staff were friendly and professional, and I was taken into my exam right away (I didnt check my watch but I believe it was a few minutes early). The tech was friendly, efficient and professional. The exam was quick and easy, and my doctors office called me a few hours later with the results!

Ch
Review №3

How does one describe what you do for us, the patents? You are the lifeline to our health and well being. Because you are so needed, you could be in-and-out as quickly as possible. You are not that way. You take the time to explain what the technicians are going to do, you always ask how were doing while filling out papers. You explain about the charges, if any. You make us feel calm under tiring moments. Its because of how much this place makes us feel calm and you make us feel like you care, because you do. Thank you for all your help and thats not easy if we dont feel good. You have exceptional help, I am so glad I go there for any x-rays I need. Two years ago I had complications from a colonoscopy. You told me to go to emergency right away, Im so glad I listened to you! Thank you so much! Im much better after having emergency surgery! God bless you all for what you do!

De
Review №4

I have been in several times over the last year and every time have been treated with kindness, helpfulness, and respect. I really appreciate all who work at the Thornton facility. Thank you!

Al
Review №5

Excellent .. Let me told you this is the first time I like the way I been treated.. this was my third time doing a ultrasound and the lady who have me this time was so helpful and all the time she ask me if I was doing good .. the other two times was the worst . But overall this last time was the best . Plus she speak Spanish ... I give her 100 starts .

Br
Review №6

Everyone was so helpful and accommodating. I saw each employee treat everyone nicely and respectful. You can tell that they took pride in their cleanliness of their office and spaces; they are going above and beyond to provide a safe and sanitized and clean area for us as patients. I truly was overly satisfied with my care and treatment there.

Te
Review №7

Both the man at the front desk and my MRI technician were extremely friendly and made me feel super comfortable. Everything was handled quickly, professionally, and I didnt feel rushed. As someone with social anxiety, if I have to get an MRI done again, this place will definitely be my first choice!

Ju
Review №8

The appointment availability was excellent. The facility was clean and inviting. The price seemed reasonable.

K
Review №9

The technician was amazing 👏 and so was the entire staff. Great job and many thanks 😊.

Sh
Review №10

Amanda was amazing in putting me at ease through the entire MRI procedure and very pleasant to work with. Dominique was such amazing person also. Very caring.

Da
Review №11

I arrived a bit early and was admitted/tested in a very timely and professional fashion.Kudos to staff and technicians!!

Od
Review №12

Very pleasant experience from front end to technicians. Very courteous and informative. Really made me feel relaxed and knowledgeable about what was going on and what to expect. Top notch organization.

Da
Review №13

Was a very pleasant experience for my mri. Everyone was friendly and cared about my well-being. Great place to go.

Je
Review №14

I was offered an earlier time to come in for an MRI and gladly accepted. Everyone from the receptionist to the x-ray technician were extremely friendly. The location was very tidy and clean and all COVID protocols were followed I also enjoyed the decorations in the lobby.

Ja
Review №15

The two ultrasound ladies were very nice and very friendly. Great job!!! Thanks for being so friendly and for sticking it out through these crazy times COVID

Da
Review №16

Their staff have always been professional, kind, and prompt; everything Im looking for in a medical office. They make the sometimes uncomfortable medical processes much more bearable, and give great customer service to put you at ease. Think of them like the Southwest Airlines of medical imaging!

Vi
Review №17

Staff was extremely friendly and knowledgeable. Made check-in an easy process.

Re
Review №18

The front desk receptionist was awes ok me She made me feel at ease and welcomed. She explained my costs and provided me with answers to all of my questions.

Ki
Review №19

The older receptionist with the glasses and the brunettey hair 🥺🥺🥺🥺🥺🥺🥺🥺🥺 with the bangs is so nice. I felt great throughout my appointment. Had to get imaging of my brain done. Very claustrophobic and scary. But the woman who was initiating the test talked to me the entire time so I was less nervous. God forbid I have to do this again, but if so I would choose this place.

Ma
Review №20

Good social distancing, very clean, courteous staff, quick turnaround

De
Review №21

Unfortunately I have to give 1 star. Never easy scheduling an apt. When you call they always say oh we dont have an order for you even though I saw my dr. Office fax right in front of me and then I even emailed the order and next day. Oh we do not have an order for you!!! Really!!!!!!! Never easy. When I scheduled an apt recently it got canceled and NO ONE called to tell me it got canceled. I was furiated. people work for a living and miss work for apts and not being notified was terrible.. Then when arriving for an apt.. being put on hold for 5min before some one again answers the call.Only reason this time i went is due to covid and did not want to go to the hospital . But once it is safe again I will do all my stuff with the hospital.

Da
Review №22

Theyre super easy to get an appointment, their staff is always friendly, and they sent my results to my doctor the same day, on two different occasions.

Mi
Review №23

The team at Health Images was very helpful and answered all of my questions prior to my appointment. I appreciated adherence to COVID protocols, including telephone check-in, masks, and minimal time in the waiting area. Amanda was the technologist on the day of my appointment. She was friendly, supportive and patient.

Li
Review №24

Appointment process was very speedy and efficient. All staff has been very kind, efficient and on time with appointments.

Ka
Review №25

It was very easy to get in there to have my Imaging done they are very friendly and professional.

Ra
Review №26

I was so nervous for my MRI, I couldnt have done it without the AMAZING nurse I had that day. She was truly a blessing to me that day.

Jo
Review №27

We were mistakenly sent for a walk-in ultrasound. The young woman behind the desk explained ultrasounds are by appointment only. However she then made every effort to accommodate us. We waited a while but the test was provided. Many thanks to the scheduler and the technician. We are most appreciative!!!

Ma
Review №28

I asked the lady I wanted the gender to be a surprise if she could put the gender in an envelope. So she did but I was expecting the ultrasound picture in there and it wasnt. I really wanted a picture of it. She also just gave me a total of 4 ultrasound pictures. Ive have test done here and I would get more than just 4.

An
Review №29

Very convenient and accommodating appointment times! Front desk staff is very friendly. Every time Ive come here theyve been able to burn me a disk of my images and e-mail me my results in a timely manner. The prices are extremely affordable!

Mr
Review №30

All of the staff were very professional, kind, inviting, and caring. I have been to other imaging offices and I loved this one by far more. This is my first visit, and I will continue to request my future imaging at your Thornton office. Thank you for the great service!

Am
Review №31

Katie was great! The front receptionists were so nice and friendly. Receiving the paperwork digitally before the appointment was fantastic! Well done!!

Re
Review №32

All of the staff that I interacted with, from the moment of scheduling the appointment until the end of my visit, were very friendly and helpful!

Ma
Review №33

Ive always had a positive experience when I go to a Health Images location. Ive been to 3 different locations and the care has been consistent.

La
Review №34

Quick, efficient and easy. Im in and out here, Ive been for xrays, and an CT Scan, took all of 15 min.

De
Review №35

Rude front desk staff twice. Also billed 2 times after I called to find out if there was a balance. However, they did not have the decency to bill me directly, instead they forwarded the bill to a debt collector. The first time I knew of any balance was when I was contacted by a debt collector. Not appreciated!

Sh
Review №36

The staff was great. Everyone was friendly and helpful.

Je
Review №37

While I have had one single issue in five years of using Health Images, the way it was handled impressed me. The office manager was very kind and compassionate. She handled my issue quickly and professionally.

Si
Review №38

Everyone was very polite and friendly. Very professional and if I had any questions or concerns they were addressed right away.

No
Review №39

Check-in was made so much easier by having me do the usual paper work on-line before my appointment. I hope this continues even after the pandemic worry is over.

Ti
Review №40

Your MRI Tech was excellent. Addressed my concerns between Contrast and non. Reviewed the order to make absolutely sure I was getting the correct procedure.

No
Review №41

Amazing experience and customer service! The easiest imaging Ive ever had done!

Br
Review №42

Working with Health Images professionally and personally has been an amazing experience. They are always on top of their game and always professional. I appreciate all they do for my patients and for me personally.

Ju
Review №43

Front desk is really friendly, and the technician was super nice, polite caring and gentle. Thank you for your service.

Ko
Review №44

Everything went like clockwork and the staff was so helpful and patient and would gladly use them again if needed. Thanks so much

Ci
Review №45

I request Health Images on Grant whenever I need x-rays or an MRI done. Im always treated well, and I can get in quickly. Thank you!

Da
Review №46

Great staff. I was in and out on no time. They made me comfortable during the whole process.

De
Review №47

Staff is friendly. The wait time out in my car was about 40 minutes which is understood due to precautions being taken with covid19.

ci
Review №48

Everyone is professional, efficient, and kind. I’ve been to this facility several times, reminds me of the medical offices I worked in years ago. The patients really do come first. Thank you!

Ch
Review №49

Everyone Saturday morning was so helpful and in a good mood. I need to get more images done im really trying to get to go back to you guys but use the open MRI

A
Review №50

Great staff, kind and welcoming center. Made me feel calm and comfortable during the procedure. Thanks.

Th
Review №51

Ive been there twice, always nervous because my veins are difficult to hit, and theyve been friendly and understanding each time. Theyve also immediately hit my vein each time with no fuss or digging. Im very happy with them.

ka
Review №52

I never write reviews but Jill was super rude and short with us. Im a first time mom and we did our first ultrasound with her horrible decision. Our doctors office has heard many complaints about her as well. Why work with people if youre not gonna be a decent person lol.

Je
Review №53

Horrible experience. The young lady that checked me in was not friendly at all, but I will say the others behind the desk were smiling and nice. Wish one of them would have helped me out. When I scheduled my appointment I was told my co-pay would be $51.30 and as I filled out my paperwork it also said $51.30. When I turned in my paperwork they asked me to pay $180.00. I told them this was wrong and I got the run around. I decided not to pay and left. By the time I got home someone called me to let me know they had made a big mistake and my insurance pays 100% for imaging. Wow, how many people do you get to pay that shouldn’t have because they dont question it.I will never be back and will make sure all know of this situation.

Ed
Review №54

This place its a joke, They know I show up in Serious pain and radiologist told me that results will be ready for my Dr to be review at 2:00 pm, and were not ready at that time because the radiologist need to review it in 48 more hours Even after they told me that it will be ready in a couple hours So this places a full of very irresponsible professionals playing with patients pain

Da
Review №55

You guys are awesome, Thanks for everything!

Ci
Review №56

Staff is very helpful and friendly. This is the place I prefer to go for all my tests.

Do
Review №57

The staff was extremely friendly and helpful. The facility was very clean nice and inviting.

Be
Review №58

Great customer service over the phone. Very helpful in getting insurance approval quickly. Staff at the facility were professional and considerate.

Mi
Review №59

I always have the greatest people helping me. I choose health images for all of my needs and always get finominol service.

Br
Review №60

Stayed late and made my MRI comfortable. good job

De
Review №61

Always polite & professional

Je
Review №62

Great Experience. The team was helpful and friendly and was a very good experience while receiving necessary imaging.

Rh
Review №63

We like working with HI. They are prompt, friendly and offer an affordable price for OOP testing.

Ti
Review №64

Stephenie is so disrespectful and involves herself into conversations she didnt belong in. My daughter was there for a knee xray in which day before I called she answered phone and said my daughter was good to go to come in anytime between 8-5. Then come to find out she never had the images in the 1st place. Dr didnt send yet. Then when I said it wasnt for July like she kept saying and wrong date of birth she kept insisting on being rude. Ive never had this bad a service at a care place in while

Me
Review №65

Everyone is very helpful and caring.

Do
Review №66

The staff are timely, courteous, and competent.

Br
Review №67

Beautiful office, nice staff. We waited about 30 min which I thought was amazing (we were a walk in, didnt have an appt). Would definitely recommend.

Di
Review №68

The front desk lady seemed put out and was on a personal call when I arrived. Her conversation was loud, personal and should have been taken in the back. But she continued on for over 10 minutes. Very unprofessional. However, my technician seemed nice.

De
Review №69

I like you guys. you are nice and make me feel comfortable and you get the job done fast

Ga
Review №70

The lady only gave me 3 mins to get dressed and pretty much kicked me out as soon as she was done with my pelvic ultra sound. I feel humiliated after that procedure and for her to assume that I was going to steal something from her ultra sound office adds more to the humiliation. Im sick and wore sweats and a baggie sweater for comfort. Not to steal. She made the whole experience uncomfortable from the start by looking at me a lot. She made it seem like she didnt even want to attend me at all, almost disgusted by me. Im even tempted on calling the state medical board.The rest of the staff was friendly and helpful.

So
Review №71

The front desk receptionist was very professional.Also, the imaging technician was very kind and professional as well.

Wi
Review №72

Didnt seem very engaged in my exam. Felt a little nervous the entire visit.

As
Review №73

I have nothing but wonderful things to say in regards to the staff. I had a later appointment, so by that time the lobby was messy which wasnt appealing, but my experience was fantastic.I called on a Monday to ask questions about the process and it turns out that MRI orders that were sent from my doctor on Saturday had already been processed through my insurance and they were ready to get me in that Wednesday.I have to give lots of props to my tech, Mark. I panicked when I first entered the MRI unit from the small space he took me out and explained more about my options and how he could help me. Due to having many sections done I spent a total on almost 90 mins in the machine (which the front desk told me to expect) and he checked on me often to make sure I was still comfortable and felt safe.I am very happy with my experience here, and while I hope I wont need to come back again, I will recommend this facility to others.

go
Review №74

You guys are very efficient and very pleasant!

Da
Review №75

Great work! Very friendly and professional staff.

ce
Review №76

Very professional. The ultrasound specialist was very nice and helpful.

Da
Review №77

Ive been here several times and always have a positive experience. Front desk ladies are friendly and the techs are awesome . I recommend Health Images to everyone I know.

Go
Review №78

My husband needed an MRI to track his MS progression but we were told we needed to pay $600 upfront in order to be seen. I do not have that type of money sitting around. I guess we will just wait till there is an emergency.

R
Review №79

Newly Renovated office looks very nice! Staff Super Friendly! Quick Easy Appointments!

Se
Review №80

I am confused why I have to have a doctors order to have imaging... they are not the ones having to pay for it, i am. If i believe something is wrong that they do not, how am i supposed to have a peace of mind. This is literally the dumbest thing ive ever heard. People wonder why people take dramatic measures just to get something done for themselves.

JC
Review №81

My friend dislocated his knee and needed an MRI scan done to see what the damage has been done. The orthopedic doctor he went to referred this place but it has been a week and a half to try to get one scheduled with no luck.Have not seen the doctors but as for the Front Desk which is the first impression and scheduling on everything I would not recommend this place. I would drive farther for better service.

Da
Review №82

Very friendly and caring.

Sh
Review №83

Staff was great and service was done in timely manner

Vo
Review №84

Really wonderful staff and they have been so accommodating to my crazy schedule!

Da
Review №85

Prompt check-in, MRI on Sunday, good technician

Je
Review №86

Everybody was friendly considerate and professional.

An
Review №87

Quick and courteous service, thank you.

Ri
Review №88

First impression of the facility is nice. You walk in and all the ladies behind the desk are gossiping and laughing like hens. They have really no reguard for the people in the lobby. Its ridicilous but the lady who did my husbands ultrasound was professional and pleasant to deal with.

Pa
Review №89

JC is talking about mine. I wrote a dictation of my experience and it was deleted so trust me when I say Im not one to complain and I tip 20% even with poor service... If this was a resteraunt I would have walked out without paying. The receptionists are useless they cant even take notes.

Li
Review №90

Walked in, filed out forms, waited 2 minutes, went back for my test, walked out. Painless, friendly service.

Li
Review №91

The experience was wonderful. Prompt, helpful and professional.

Ji
Review №92

Excellent service!

Ma
Review №93

Waiting is too long and front office people need to improve customer serviceskills some people

Al
Review №94

Great job

Mi
Review №95

My wife had an appointment for 11:00. We get there at 20 till to be told there are 45 minutes worth of walkins to be seen 1st. Whats the use of an appointment? Very frustrating!

Ga
Review №96

Fast and efficient

Ba
Review №97

Everyone was awesome!

Information
10 Photos
97 Comments
4.5 Rating
  • Address:9005 Grant St #400, Thornton, CO 80229, United States
  • Site:https://www.healthimages.com/location/health-images-at-north-denver/
  • Phone:+1 303-964-1410
Categories
  • Medical diagnostic imaging center
  • Radiologist
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:8am–2pm
  • Sunday:Closed
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safe space:Yes
  • LGBTQ-friendly:Yes
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