Aetna was once a premier insurance company. Now their representatives are very nice but not helpful in assisting with a medical problem. They use Evicore Healthcare to deny all lab test request unless you do exactly what they request. Most of the things they request from the doctor doesnt make sense. Horrible service.

Worst insurance experience. Easy to get on, impossible to get off and nobody knows anything.

AETNA has listed their number as a number which I use, so I receive tons of calls on a daily basis. I understand that over time numbers change and are recycled, but they haven’t corrected that in their google search so I am bombarded with calls. It’s driving me mad!

The company has great benefits when you work for them!

My husband applied at AETNA as a referral. A supervisor by the name of Tara Cheely interviewed him and stated she would call him by Friday, latest Monday. A week and a half went by with no phone call. My husband called her twice to follow up on two separate occasions but she did not respond. My husband called HR to inquire about his application as he had not yet heard from anyone at all. HR could not locate his application and stated they would open a requisition to inquire about his application. He later receives a horrific phone call from Tara Cheely screaming at him and telling him he had no business calling HR about his application as she told him she was taking care of him she stated there was no position available and she was waiting for one to open. This was on Wednesday or Thursday of last week. Today my husband receives a phone call from Taras supervisor, Evelyn with Tara Cheely on the line stating that he was declined for the position. The same position that supposedly never existed which is why Tara had not call him. If you ask me, there is something fishy going on with AETNAs hiring process, internally. My husband would not have ever applied had he not been recommended to apply.After looking online this morning, we see that a position was opened 4 days ago! The way AETNA has treated my husband was rude and unprofessional. I had heard nothing but great things about AETNA until having gone through this experience with my husband. I am absolutely appalled at the behavior Tara presented herself in especially going out of her way to call my husband and SCREAM at him for inquiring.

The shitties company I ever work for is Aetna the supervisor use favoritism with all employeesthey only hire who they like or want so if you don’t know how to kiss 😙 ass don’t even bother applying with them.

The worst heath insurance company I have ever dealt with. If you are based in the UK they are impossible to get hold of. The staff are rude, lacking in knowledge and unhelpful. Previously, I was with Bupa, then Allianz but as it paid for by my company I had no choice but to move. All my colleagues have complained as well- they are leagues below Allianz who were fantastic! Poor administration as well and your medical records are not secure as they accidentally sent my information to our someone in our accounts department! I would not use them out of choice ever.

Their unprofessional I don’t know where they found their supervisors I would not put my grandmothers like in their hands