Erin Culbert, MD is my primary care doctor and has been for several years. I find her to be professional, thorough and knowledgeable about the current health concerns. I was recommended to Dr. Culbert by another Dr. who was leaving her own practice to join a hospital. I highly recommend Dr. Culbert.

The reception staff are completely unprofessional, uncooperative and rude! I had to call the office multiple times to ask them to forward lab results and a covid test to another doctor for a surgery I was having. The last time (the third time) I called for the covid test results to be faxed over (or else my surgery would be canceled) and the woman replied in a mannerless tone and handed the phone over to someone else. Not until my surgeons office assistant called their office did they send over my results. Not to mention the doctor I had seen there twice seemed to lack confidence in tests she performed on me during two appointments. She was heming and hawing too much in my opinion for someone that I am seeking advice and putting my health in their hands. I will absolutely NEVER step foot in that office again.

Office billed me for a visit by sending bills to an address that was not my place of living, I obviously did not know there was an outstanding bill as I never received the bills. There was no attempt to contact me by phone to let me know about an outstanding balance. Instead my bill was sent to a collection agency at which point I was finally contacted and made aware that I owed the office a balance. I tried to speak with the office about this matter and the staff was incredibly unprofessional and uncooperative. I will not be going back and I do not recommend giving them your business.

I have my primary doctor there and I love her! Dr. Culbert!

Today I share one star. The facility hours open at 830am. I have called twice and received only their physician answering service. I was told that I need to call back when they are open. Their appointments begin before 830am.