Amazing experience! I went on the advice of my doctor (traditional physical therapy not helping). I found a friendly staff, very clean facility with all proper precautions. My visit was very relaxing and comforting. I left feeling better than when I walked in. I would highly recommend this business!

If I could give this place negative stars I would. The experience was not something I would recommend to anyone. It was traumatizing. He touched me inappropriately. Massage therapist know where to massage and how far to move their hands up your leg and where not to touch. I dont recommend this place.

They did a job on me...well needed massage on our journey.

Very relaxing environment, wonderful chair and foot massage especially for the price and convenience of just popping in without an appointment! I’ll go back again! Four stars only because communication was an issue BUT I have so much admiration that they are making their business successful here it can’t be easy.

Had the worst muscle strain in my neck, walk-in and explained where I hurt. He immediately took care of me. The message was hard but it is what I needed.Very Thankful!

This was my 3rd visit here! First two were ok, decent for the price I thought! Yesterday was horrible from beginning to end! Waited for someone to come start my massage ! While waiting, another walk in came in, placed next to me in another chair! Lady comes out, starts his massage ! Some man is frantically running around that worked there, could tell he was aggravated ! I finally sat up and asked what the heck, the masseuse said something I could not understand, and this man comes and pats my leg and says don’t worry, you still have 45 minutes left! ??? He proceeded to be my masseuse , I never got my 20 minutes on my neck and shoulders, then got my toes popped and pulled on!! He obviously was upset and my paid for massage was ruined!! He even kept the extra money on my gift certificate, when I asked, was told that was tip money!!! No more recommendations from me! Poor Service to say the least ! Left more tense than when I arrived

I called on a Saturday. A guys answers the phone hello. I had to confirm that I called the right place. $50 for 1 hour, which is reasonable.I asked about making an appointment. He says they only take walk ins, which I have never heard of.Based on my phone call, this place does not seem professional. I did not end up getting a massage here.

The $35 special was suppose to be 20 min each neck/shoulders, back and feet. He did probably 45 on my feet and then 15 total on my neck/shoulders and back combined (that’s being generous) which I really needed because I had a migraine and that’s the only reason I went in. He didn’t do deep tissue at all, which I asked him for right at first. He also asked me during the foot massage if I wanted my feet to soak in something, well... apparently it was “medicine” and it cost $4, which he failed to tell me until I went to pay. I told them they didn’t tell me it cost... they said, “No English”. So had to pay.

Love this place!!! The staff is fantastic and the massage area is very relaxing. I recommend their table massage even when there isnt a special.

This was not a relaxing massage nor a welcoming environment. The massage technician uttered 3 phrases my entire time there...shoes off, turn over, finished. When I entered with my gift certificate, he did not greet me; there was not even a hello. He simply took my certificate and motioned me to the back room. The massage was very rough and even painful at times. I dont consider having my fingers and toes pulled on until they pop a relaxing experience. The tech rubbed his arms so hard down and across my back that it is now sore and feels bruised. And, I am someone who doesnt mind a deep pressure massage. I would not recommend this place of business to anyone.

Language is the only reason I dont give it 5 .. from a person who has had Myofascial massage this is not for your spa treatment massage this is for real pain relief.

Original Review: To start I called and made an appt for the $34. 1 hour they have posted in the front window. When I arrived, I’m guessing he is the manager since he was telling others what to do. I haven’t a clue where he might have gotten certified as a massage therapist. There wasn’t any rhythm or pattern to his method, there was constant break of contact. He would start on a shoulder then go to the opposite leg, all over, just no sequence. No gentle starting in an area just extremely harsh. Even right on the spine which I know they don’t do. I hurt worse today than I did before going there. Then it came time to pay. Well I was charged $39. Instead of $34. Then I put a tip. I won’t be returning to that place even with a free gift certificate.Updated on 03/08/2019: It’s been 4 days since I went to an appt (3/05/2019) at Massage Envy in Springfield, and the male manager did my service. I’m still in pain. He injured my neck, it hurts on a scale of 7 every time I move it. He pressed very very hard down on my spine across the area where I had surgery in 2012. Then over the area I have a pacemaker. I thought for sure he could feel it, since it is noticeable but I guess he just didn’t pay any attention to it. I’m 73, I don’t need these pains. My legs and hip hurt from where he squeezed/pressed too hard, and my feet he just pressed in with fingers not with fist or palm of his hand. The pain was noticeable to him because I verbally and physically acknowledged pain at the time. He didn’t ease up. The only thing this visit was good for is if you wanted to be punished for being alive. I’d like to know how to go about making an official complaint against him and his lic.

It is what it is. If youre looking for a spa experience you will be disappointed.if youre just looking for a massage you cant beat the price and quality

This was my second time coming here and I’m never left disappointed! Amazing work.

It was wonderful. they are very professional and the atmosphere is super relaxing.

My first visit was a wonderful experience. If you have chronic back pain this is the place to go.

Pretty decent massage for the money. Little to no wait each time Ive been.

Excellent, reasonably priced massage with no need for appointment!

Best deep tissue massage in town!

Nope.