Some parts of Compassus are great while other parts are really bad. Compassion from the nurses who come to the homes is lacking. Lacking compassion and common sense. Just another body, just another patient that is how it felt most times. They say they are for the family but it took 3 and a half weeks after my dad passed before we even heard from anyone. Taney county compassus are amazing! Those girls are kind and caring even the aids. The nurses for Springfield/Ozark are not. Over whelmed with patients, fast, and careless. Most the nurses we met spent more time talking about themselves and whats going on with them then they did with the patient. My dad would get impatient and irritated feeling they where only getting their time in. Naudia a on call weekend nurse was the most caring of them all. We will never forget her or the girls in Taney county.

I terminated the hospice services of Compassus for my mother, due to their continuous mistakes and lack of care. At a recent meeting with the staff of the facility where my mother resides, the Compassus nurse arrived late and basically disputed the evaluations/gains that the facility staff had already presented. The next week the Compassus nurse called to inform us that there were some health issues with my mother and suggested some medication changes were needed, but she was looking at the chart for a patient that was not my mother. During our last conversation with the Compassus nurse, she stated that, I havent had time to visit your mother this week, but the staff tells me there hasnt been any changes. When I contacted the Compassus office, the office staff told me that the nurse had recorded a visit that week. My experience with Compasses, is that they can not be trusted.

Ive met nice people, but everyone at Compassas goes over and beyond anything I have ever experienced. They are all sweet, caring, respectful when someone passes, and they have been wonderfully supportive to me. Faith, one of the nurses is wonderful and Suzy, the chaplain is outstanding. What a wonderful, comforting company. I wish I could give them 10 stars. Thank you from the bottom of my heart!

Hospice Compassus is a very professional agency yet very warm and caring. Kayla at Hospice Compassus is a very lovely, upbeat person who cares immensely about her patients. It is a great feeling to know I can refer my clients to Kayla and Hospice Compassus and know they will have the very best of care.Jo BonseeCare Transition CoordinatorSutton In-Home Senior CareSpringfield, MO

My mom was on hospice at home since February and Carylon was her nurse and Vanessa was her bath aide. I was very impressed with the care my mom received. When my mom passed Sept 13th her nurse rushed to the house to help my family and to get mom ready for the funeral home . Get company Thank you Compassus for all of your help.

I dont like old people !!!! gross

Compassus, hospice is highly recommended for the work that they do, all the staff are very professional and helped with a very difficult family situation, I truly felt that they were a guiding light through one of lifes storms. much love, ~Tina

The first nurse we got was told that my mother in laws pain medicine made her stomach hurt, did nothing about it and told her to give it a day instead. She kept touching her back after she said it hurt asking it hurts here? The second nurse seemed better, but today when her pain level was severe and she couldnt handle taking pain meds that made it worse she laughed and told her it was her fault for not taking meds and that she was working on it. The whole point of hospice was to have pain management and comfort where it is easily accessible and so far the only person who managed to take care of that was her bath aide.Edit: The nurse who refused to do her job was named Caroline. It was at the end of her shift and apparently she doesnt like dealing with patients who need more than just basic care. She told my mother in law If you want to be at a pain level nine, thats your own fault, and laughed when my MIL asked if she was just being cruel, then walked away. When she realized that we were in the next room she commented about how stubborn she was to justify her behavior, but there is nothing wrong with refusing to accept inadequate care, especially not during the last days youre alive. She told my MIL that she was working on it before she left, but we had been asking for something that works since she I was assigned to us. This was within a week of her death. We were never able to catch up on her pain because of Caroline refusing to do her job and frankly being negligent and abusive. Our next nurse, Jamie (who was wonderful) was only on the phone for 30 minutes and got her meds. Unfortunately she died a few days still in excruciating pain. She was a nurse her entire life and never treated someone so despicably. She should have been treated with care and dignity.